towing MERCEDES-BENZ E-Class CABRIOLET 2014 C207 Owner's Manual

Uniform Tire Quality Grading
Standards
...................................... 359
Uniform Tire Quality Grading
Standard s(definition) .................... 365
Unladen weight (definition) ............366
Wea rindicato r(definition) .............366
Whee lrim (definition ).................... 365
see Flat tire
Top Tether ............................................ 66
Towing Important safety guidelines ...........336
Installing the towing eye ................337
Removing the towing eye. ..............337
With the rear axle raised ................337
Towing away
With both axles on the ground .......338
Tow-starting
Emergency engine starting ............338
Important safety notes ..................336
Transfer case ..................................... 179
Transmission see Automatic transmission
Transmission position display .........172
Transmission position display
(DIRECT SELECTl ever)...................... 172
Transporting the vehicle ..................338
Trim pieces (cleaning instructions) .325
Trip computer (on-board computer) 235
Trip odometer Calling up ....................................... 235
Resetting (on-board computer) ......236
Trunk
Emergency release ..........................93
Important safety notes ....................91
Locking separatel y........................... 93
Opening/closing (manually from
outside) ............................................ 91
Opening (automatically from
inside) .............................................. 92
Opening (automatically from
outside) ............................................ 92
Trunk lid
Display message ............................ 272
Opening/closing .............................. 91
Opening dimensions ......................390
Trunk load (maximum) ......................390 Trunk partition
Display message ............................ 273
General notes ................................ 106
Opening/closing ............................ 106
Turn signals
Display message ............................ 257
Switching on/off ........................... 137
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................90
From inside the vehicle (central
unlocking button) ............................. 89 V
Vanity mirror (in the sun visor) ........294
Vehicle Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 271
Equipment ....................................... 22
Individua lsettings .......................... 243
Limited Warranty ............................. 26
Loading .......................................... 355
Locking (in an emergency) ...............90
Locking (SmartKey) .......................... 82
Lowering ........................................ 371
Maintenance .................................... 23
Parking for a long period ................ 184
Pulling away ................................... 167
Raising ........................................... 369
Reporting problems .........................26
Securing from rolling away ............368
Towing away .................................. 336
Transporting .................................. 338
Unlocking (in an emergency) ...........90
Unlocking (SmartKey) ......................82
Vehicle data ................................... 390
Vehicle data ....................................... 390
Vehicle dimensions ...........................390
Vehicle emergency locking ................90
Vehicle identification number see VIN
Vehicle identification plate ..............382 Index
19

ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
sectio n(Ypage 68).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) ETS/4ETS traction control is part of ESP
®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 68). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer. Application of the brakes by ESP
®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage
the drive train or the brake system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 337) when towing the
vehicle with a raised rear axle.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engin eis running.
If the 000C warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 279) and displaym essages which
may be shown in the instrument cluster
(Y page 249).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP ® General information
If the
000C ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 000CESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions. 74
Driving safet
ysystemsSafety

0013
Park position with parking lock
0010 Reverse gear
0011 Neutral
0012 Drive
X Push the DIRECT SELECT lever in the
direction of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission
position Dor R
R if you open the door while traveling at
very low speeds in transmission position
D or R
HOLD function or DISTRONIC PLUS: if the
vehicle is braked using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts automatically to
transmission position P.Inaddition, at least
one of the following conditions must be
fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance. Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock. Automatic transmission
173Driving and parking Z

DISTRONIC PLU
Soperates in range between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar senso ris intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g.
stopped or parked vehicles
R oncoming and crossing traffic As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly
identify other road users and complex traffic
situations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is
a risk of an accident.
In such cases, apply the brakes yourselfa nd
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or othe rsimilar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot tak einto account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in 192
Driving systemsDriving an
d parking

Important safety notes
G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by th eHOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been
automatically switched off by the ECO
start/stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 00010002 appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and the ntry again.
Deactivating the HOLD function The HOLD function is deactivated
automatically if:
R
you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until 0001
disappears from the multifunction display.
R you activate DISTRONIC PLUS.
When the HOLD function is activated, the
transmission is shifted automatically to
position Pif:
R the driver's door is open and the driver's
seat belti s unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R a system malfunction occurs.
R the power supply is not sufficient. 202
Driving systemsDriving and parking

Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of you rvehicle
whenever a drive wheel spins due to
insufficient grip. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a
replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objects in the area in
which you are maneuvering.
!
When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detec tsuch objects
when they are in the immediate vicinity of
the vehicle. You could damag ethe vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction. PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
Range of the sensors General notes
PARKTRONIC does not take objects into
consideration that are:
R
below the detection range, e.g. people,
animals or objects
R above the detection range, e.g.
overhanging loads, truck overhangs or
loading ramps. 0002
Sensors in the front bumper, left-hand
side (example)
The sensors must be free from dirt, ice or
slush. They can otherwise not function
correctly. Cleant he sensors regularly, taking
care not to scratch or damage them
(Y page 323). 204
Driving systemsDriving and parking

Av
oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 303).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. MB Info call button X
Press MB Info call button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button 0002flashes while the connectio nis
being made. The multifunction display
shows the Connecting Call message.
The audio system is muted.
If a connection can be made, the Call Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com. 300
FeaturesStowage and features

Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a ris kofanaccident.
After the vehicle has bee nwashed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or th eHOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
! Preferably use automatic car washes with
adjustable high-pressure pre-cleaning. This
corresponds with the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amoun tofwaterm ay leak into the
vehicle.
! Cabriolet: do not treat the vehicle with
hot wax under any circumstances.
! Cabriolet: pull the SmartKey out of the
ignition loc kwhen washing the vehicle. This
ensures that the wind deflector on the
windshield is retracted. The wind deflector
may otherwise be damaged.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that:
R the side windows and the sliding sunroof
or soft top are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position 2in the
ignition lock (Y page 165).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock. 318
CareMaintenance and care

Useful information
............................328
Where will I find...? ...........................328
Flat tire .............................................. 328
Batter y(vehicle) ................................ 330
Jump-starting .................................... 334
Towing and tow-starting ..................336
Fuses .................................................. 339 327Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Where will I find...?
First-aid kit
Example: Coupe, first-aid kit
X
Open the trun klid.
X Release tensioning strap 0002.
X Remove first-aid kit 0003.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the trunk floor. Vehicles with
a"Minispare" emergency
spare wheel "Minispare" emergency spare wheel (example)
0002
"Minispare" emergency spare wheel
0003 Vehicle tool kit tray
0023 Stowage well
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 292).
The vehicle tool kit contains:
R Cabriolet: straps for emergency release of
the soft top
R folding wheel chock
R fuse allocation chart
R jack
R alignment bolt
R one pairofg loves
R lug wrench
R towing eye Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 329)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R an emergency spare wheel(Y page 377)
Information on changing/mounting a wheel
(Y page 367). 328
Flat tireBreakdown assistance