ESP MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Manual

Page 2 of 420

Symbols
Registered trademarks:
R
Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM radio Inc.
R HD Radio is a registered trademark of
iBiquity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC.
In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information
on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an

instruction that is continued on
the next page.
Display This font indicates a display in the
multifunction display/COMAND
display.
~ This symbol tells you that you can
find further information in the
Digital Operator's Manual.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Page 9 of 420

Overview of systems
......................138
Problems with cooling with air
dehumidification
............................ 143
Problem with the rear window
defroster ........................................ 147
Rear control panel .........................141
Setting the air distribution .............145
Setting the airflow ......................... 145
Setting the air vents ......................148
Setting the climate mode ............... 144
Setting the temperature ................ 144
Switching air-recirculation mode
on/off ............................................ 147
Switching on/off ........................... 142
Switching residual heat on/off ...... 147
Switching the rear window
defroster on/off ............................ 147
Switching the ZONE function on/
off .................................................. 145
Coat hooks ......................................... 298
Cockpit Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 400
see Emergency spare wheel
COMAND
see separate operating instructions
COMAND display
Cleaning ......................................... 338
Combination switch ..........................124
Combined cargo cover and net ........297
Compass Calibrating ..................................... 324
Calling up ....................................... 323
Setting ........................................... 324
Consumption statistics (on-board
computer) .......................................... 231
Convenience box ............................... 299
Convenience closing feature ..............94
Convenience opening feature ............94
Coolant (engine) Checking the level ......................... 331
Display message ............................ 258
Filling capacity ............................... 413
Important safety notes .................. 412
Temperature (on-board computer) . 242 Temperature gauge ........................ 227
Warning lamp .................................
283
Cooling
see Climate control
Cornering light function
Display message ............................ 254
Function/notes ............................. 126
Crash-responsive emergency
lighting ............................................... 129
Cruise control Activation conditions .....................184
Cruise control lever .......................184
Deactivating ................................... 185
Display message ............................ 267
Driving system ............................... 183
Function/notes ............................. 183
Important safety notes .................. 183
Setting a speed .............................. 185
Storing and maintaining current
speed ............................................. 184
Cup holder
Center console .............................. 305
Important safety notes .................. 305
Rear compartment ......................... 305
Customer Assistance Center (CAC) ...25
Customer Relations Department .......25 D
Dashboard see Instrument cluster


Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 256
Function/notes ............................. 121
Switching on/off (on-board
computer) ...................................... 239
Dealerships
see Qualified specialist workshop
DEF
Adding ........................................... 173
Display message ............................ 261
Filling capacity ............................... 410
Notes ............................................. 410 Index
7

Page 10 of 420

Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 239
Interior lighting .............................. 240
Diagnostics connection ......................25
Diesel particle filter ..........................180
Digital speedometer .........................231
DIRECT SELECT lever see Automatic transmission

Display message
ASSYST PLUS ................................ 332
Display messages
Calling up (on-board computer) ..... 246
Driving systems ............................. 261
Engine ............................................ 258
General notes ................................ 246
Hiding (on-board computer) ........... 246
KEYLESS-GO .................................. 274
Lights ............................................. 254
Safety systems .............................. 247
SmartKey ....................................... 274
Tires ............................................... 268
Vehicle ........................................... 271
Distance display (on-board
computer) .......................................... 236
Distance recorder see Trip odometer
Distance warning (warning lamp) ....285
DISTRONIC PLUS Deactivating ................................... 194
Display message ............................ 265
Displays in the multifunction
display ........................................... 193
Function/notes ............................. 185
Important safety notes .................. 185
Setting the specified minimum
distance ......................................... 193
Warning lamp ................................. 285
Doors
Automatic locking (on-board
computer) ...................................... 240
Automatic locking (switch) ............... 86
Central locking/unlocking
(SmartKey) ....................................... 79
Control panel ................................... 37
Display message ............................ 273
Emergency locking ........................... 86
Emergency unlocking .......................86Important safety notes ....................
85
Opening (from inside) ......................85
Drinking and driving .........................178
Drinks holder see Cup holder

Drive program
Automatic ...................................... 166
Display ........................................... 161
Display (DIRECT SELECT lever) ...... 162
Manual ........................................... 167
SETUP (on-board computer) .......... 243
Drive program selector ..................... 165
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................333
Symmetrical low beam .................. 120
Driving on flooded roads ..................182
Driving safety systems ABS (Anti-lock Braking System) ....... 67
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) ..............67
BAS PLUS (Brake Assist System
PLUS) ............................................... 68
Electronic brake force distribution ... 72
ESP ®
(Electronic Stability
Program) .......................................... 69
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 66
PRE-SAFE ®
Brake ............................. 72
Driving systems
Active Blind Spot Assist ................. 218
Active Driving Assistance
package ......................................... 218
Active Lane Keeping Assist ............ 221
AIRMATIC ...................................... 199
AMG adaptive sport suspension
system ........................................... 200
ATTENTION ASSIST ........................ 210
Blind Spot Assist ............................ 214
Cruise control ................................ 183
Display message ............................ 261
DISTRONIC PLUS ........................... 185
HOLD function ............................... 196
Lane Keeping Assist ...................... 2168
Index

Page 11 of 420

Lane Tracking package ..................
214
Night View Assist Plus ...................211
Parking Guidance
........................... 205
PARKTRONIC ................................. 202
RACE START (AMG vehicles) ..........198
Rear view camera .......................... 208
Driving tips
AMG ceramic brakes ..................... 181
Automatic transmission ................. 164
Brakes ........................................... 180
Break-in period .............................. 152
Downhill gradient ........................... 180
Drinking and driving .......................178
Driving abroad ............................... 120
Driving in winter ............................. 182
Driving on flooded roads ................182
Driving on wet roads ...................... 182
Exhaust check ............................... 178
Fuel ................................................ 177
General .......................................... 177
Hydroplaning ................................. 182
Icy road surfaces ........................... 183
Limited braking efficiency on
salted roads ................................... 180
Pedals ............................................ 178
Snow chains .................................. 365
Symmetrical low beam .................. 120
Wet road surface ........................... 180
Drowsiness detection assistance
system
see ATTENTION ASSIST
DVD audio
Operating (on-board computer) ..... 234
DVD video
Operating (on-board computer) ..... 234E
EASY-ENTRY feature Activating/deactivating

.................241
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 241
EASY-PACK cargo compartment
management system ........................300EASY-PACK folding floor
Important safety notes
..................302
EASY-PACK folding luggage-
compartment floor
Opening and closing ...................... 302
EASY-PACK load-securing kit
Components and storage .............. 300
Inserting the brackets into the
loading rail ..................................... 300
EASY-PACK rear sill protector ..........303
EASY-PACK trunk box .......................299
EBD (electronic brake force
distribution)
Display message ............................ 248
Function/notes ................................ 72
ECO display
Function/notes ............................. 178
On-board computer ....................... 231
ECO start/stop function
Deactivating/activating ................. 157
General information ....................... 157
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 86
Fuel filler flap ................................. 171
Trunk ............................................... 92
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes .................. 398
Points to remember .......................398
Removing ....................................... 399
Storage location ............................ 399
Stowing .......................................... 400
Technical data ............................... 402
Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 42
Emergency unlocking
Tailgate ............................................ 92
Emissions control
Service and warranty information .... 22 Index
9

Page 12 of 420

Engine
Check Engine warning lamp ........... 282
Display message ............................ 258
ECO start/stop function ................ 157
Engine number ............................... 406
Irregular running ............................ 160
Jump-starting ................................. 352
Starting problems .......................... 160
Starting the engine with the
SmartKey ....................................... 155
Starting with KEYLESS-GO ............. 155
Switching off .................................. 176
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ...................160
Engine oil
Adding ........................................... 330
Additives ........................................ 411
Checking the oil level ..................... 329
Checking the oil level using the
dipstick .......................................... 330
Display message ............................ 259
Filling capacity ............................... 411
Notes about oil grades ................... 410
Notes on oil level/consumption .... 329
Temperature (on-board computer) . 242
Viscosity ........................................ 411
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ... 243
Deactivating/activating (AMG
vehicles) .......................................... 70
Deactivating/activating (except
AMG vehicles) ................................ 236
Deactivating/activating (notes;
except AMG vehicles) ...................... 70
Display message ............................ 247
ETS/4ETS ........................................ 70
Function/notes ................................ 69
Important safety information ........... 69
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 178
Exhaust tail pipe (cleaning
instructions) ...................................... 338Exterior lighting
Setting options .............................. 120
see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) .......................115
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Folding in when locking (on-board
computer) ...................................... 241
Out of position (troubleshooting) ...115
Setting ........................................... 114
Storing settings (memory
function) ........................................ 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 289 F
Filler cap see Fuel filler flap


First-aid kit ......................................... 342
Flat tire MOExtended tires .......................... 344
Preparing the vehicle .....................344
TIREFIT kit ...................................... 345
Floormat ............................................. 324
Fog lamps Switching on/off ........................... 122
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamps Display message ............................ 255
Switching on/off ........................... 122
Fuel
Additives ........................................ 408
Consumption statistics ..................231
Diesel ............................................ 408
Displaying the current
consumption .................................. 231
Displaying the range ...................... 231
Driving tips .................................... 177
Flexible fuel vehicles ......................409
Fuel gauge ............................... 31, 227
Grade (gasoline) ............................ 407
Important safety notes .................. 407
Premium-grade unleaded gasoline . 407
Problem (malfunction) ...................17210
Index

Page 22 of 420

Trip odometer
Calling up ....................................... 230
Resetting (on-board computer) ...... 232
Trunk
Emergency release .......................... 91
Locking separately ...........................91
Trunk lid
Display message ............................ 272
Opening dimensions ...................... 414
Trunk load (maximum) ...................... 414
Turn signals Changing bulbs (front) ................... 132
Display message ............................ 254
Switching on/off ........................... 124
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................86
From inside the vehicle (central
unlocking button) ............................. 85V
Vanity mirror (in the sun visor) ........

306
Vehicle Data acquisition ............................... 26
Display message ............................ 271
Equipment ....................................... 22
Individual settings ..........................238
Limited Warranty ............................. 26
Loading .......................................... 373
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 79
Lowering ........................................ 389
Maintenance .................................... 23
Parking for a long period ................ 177
Pulling away ................................... 156
Raising ........................................... 386
Reporting problems .........................25
Securing from rolling away ............386
Towing away .................................. 354
Transporting .................................. 356
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ......................79
Vehicle data ................................... 414Vehicle data .......................................
414
Vehicle dimensions ...........................414
Vehicle emergency locking ................86
Vehicle identification number see VIN


Vehicle identification plate ..............405
Vehicle level AIRMATIC ...................................... 199
Vehicle level (display message) .......261
Vehicle tool kit .................................. 342
Video Operating the DVD ......................... 234
VIN ...................................................... 405 W
Warning and indicator lamps ABS

................................................ 278
Brakes ........................................... 277
Check Engine ................................. 282
Coolant .......................................... 283
Distance warning ........................... 285
DISTRONIC PLUS ........................... 285
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 279
Fuel tank ........................................ 282
Overview .................................. 32, 275
PASSENGER AIR BAG OFF
indicator lamp .................................. 48
Reserve fuel ................................... 282
Seat belt ........................................ 276
SPORT handling mode ................... 280
SRS ................................................ 281
Tire pressure monitor .................... 286
Warranty ............................................ 405
Washer fluid Display message ............................ 273
Wheel bolt tightening torque ...........389
Wheel chock ...................................... 386
Wheels Changing a wheel .......................... 384
Checking ........................................ 363
Cleaning ......................................... 336
Cleaning (warning) .........................385
Emergency spare wheel ................. 398
Important safety notes .................. 362
Interchanging/changing ................384
Mounting a new wheel ................... 38820
Index

Page 24 of 420

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz
tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Printed Operator's Manual
The
printed Operator's Manual (including any
Supplements) must be observed.
There is no electronic update to the Digital
Operator's Manual. Amendments are only
made to the printed Operator's Manual. Operator's Manual
General notes
Before
you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and

functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your
vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws)22
Introduction

Page 27 of 420

including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:

"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the on-
board diagnostics connection. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of
sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do

not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emissions monitoring information being
reset. This may lead to the vehicle failing to
meet

the requirements of the next emissions
test during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required

on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
25 Z

Page 28 of 420

Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz

Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including

notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system. Information on copyright
Registered trademarks
Registered trademarks:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince. 26
Introduction

Page 34 of 420

Warning and indicator lamps
Function Page
:
å ESP
®
OFF 279
;
% Diesel engine:
preglow
155
=
N Front fog lamps
122
?
R Rear fog lamp
123
A
M SPORT handling
mode in AMG vehicles
280
B
#! Turn signals
124
C
ä ESP
® 279
D
· Distance warning
285
E
K High-beam headlamp
124
F
L Low-beam
headlamps
122 Function Page
G
ü Seat belt
276
H
6 SRS
281
I
; Check Engine
282
J
J Brakes (Canada only)
277
K
h Tire pressure monitor
286
L
? Coolant
283
M
$ Brakes (USA only)
277
N
! ABS
278
O
8 Reserve fuel
28232
Instrument cluster
At a glance

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