ESP MERCEDES-BENZ E-Class WAGON 2013 W212 Owners Manual

Display messages Possible causes/consequences and
M SolutionsÂ
Key Not Detected 
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. Â
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Â
Remove 'Start'
Button and Insert
Key The KEYLESS-GO key can continuously not be detected.
KEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Â
Close Doors to
Lock Vehicle At least one door is open. A warning tone also sounds.
X
Close all doors and lock the vehicle again. Indicator and warning lamps in the
instrument cluster
Warning and indicator lamps
overview
L Low-beam headlamps
(Y page 122)
T Parking lamps (Y page 123)
K High-beam headlamps
(Y page 124)
#! Turn signals (Y page 124)
ü Seat belts (Y page 276)
$ (USA) Brakes (Y page 277)
J (Canada) Brakes (Y page 277)
! ABS (Y page 278)
ä ESP®
(Y page 279)
å ESP®
OFF (Y page 279)
M SPORT handling mode in
AMG vehicles (Y page 280) 6
SRS (Y page 281)
; Check Engine (Y page 282)
8 Reserve fuel (Y page 282)
? Coolant (Y page 283)
· Distance warning signal
(Y page 285)
h Tire pressure monitor
(Y page 286) Indicator and warning lamps in the instrument cluster
275On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic Stability
Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. !
The

yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is not available due to a malfunction. Therefore, ABS, BAS,
BAS PLUS, ESP
®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are also unavailable, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.278
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
äå!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a malfunction. Therefore,
BAS, BAS PLUS, EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ä
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®

or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 69).å
The yellow ESP
®
OFF
warning

lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 69).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
279
On-board computer and displays Z

Problem Possible causes/consequences and
M SolutionsM
AMG vehicles only:
The yellow SPORT
handling
mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Only switch to SPORT handling mode in accordance with the
conditions described in the "Activating/deactivating SPORT
handling mode" section ( Y page 70).äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.280
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Tires
Problem Possible causes/consequences and
M Solutionsh
USA only:
The
yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they

may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X Observe the additional display messages in the multifunction
display.
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressure (Y page 370).
X If necessary, correct the tire pressure. h
USA only:
The

yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop.286
Indicator and warning lamps in the instrument cluster
On-board computer and displays

X
Open the trunk lid.
X Press release catch :.
Flap ; folds down.
X Press catch = in and pull out frame ?
containing the skibag. Through-loading facility in the rear
compartment
G
WARNING
Do not transport any unsecured items in the
through-loading area. The through-loading facility is opened from
the trunk.
X
Fold down the rear seat armrest.
X Press release catch :.
The flap opens downwards. Through-loading facility in the rear
bench seat (Sedan)
Important safety notes G
WARNING
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests
must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forward i
Vehicles
with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact.
X Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Open the trunk.
X Pull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.
The rear seat head restraints are lowered. Stowage areas
293
Stowage and features Z

The left-hand and right-hand rear seat
backrests can be folded forwards separately
to
increase the cargo compartment capacity.
The combined cargo cover and net can
remain installed.
i When you fold one or both parts of the
rear seat backrests forwards, the
headrests are also lowered if necessary. In
the case of vehicles with memory function,
the respective front seat is moved forwards
slightly to avoid contact with the seat
behind it.
X Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo
compartment : or at the side beside
backrests ;.
The corresponding backrest folds
forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo
compartment :.
The corresponding backrest folds
forwards.
X Move the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back G
WARNING
Make sure that the rear seat backrest is
correctly engaged. Otherwise, vehicle
occupants could be injured by objects being
thrown around if you
R brake sharply
R change direction suddenly
R are involved in an accident
If the rear seat backrest is not engaged, this
will be shown in the multifunction display in
the instrument cluster.
! Make sure that the seat belt does not
become

trapped when folding the rear seat backrest back. Otherwise, it could be
damaged.
X
Move the driver's or front-passenger seat
forward if necessary.
X Fold seat backrest :
back until it engages.
X Adjust the head restraints if necessary
(Y page 105).
X Move the driver's or front-passenger seat
back if necessary. Securing cargo
Plastic hooks (Sedan) On vehicles without a through-loading feature
in the rear bench seat, six plastic hooks are
installed to the trunk floor. Stowage areas
295
Stowage and features Z

X
Let go of release button ;.
X Press locking button =.
Bracket : is locked in loading rail ?.
X If necessary, fold cargo tie-down ring A
upwards.
Luggage holder !
Only use the luggage holder to secure
cargo with a maximum weight of
15.4 lbs
(7 kg) and with dimensions that the luggage
holder can safely and securely contain. The luggage holder can be used to secure
light loads against the side wall of the cargo
compartment to prevent them from moving
around.
X
To install: insert two brackets A into the
left or right loading rail
(Y page 300).
X Press release button : of the luggage
holder and pull the strap out slightly.
X Insert luggage holder ; into brackets A
and, while doing so, press release button
=

and push the luggage holder downwards
until it engages.
X Press release button : of the luggage
holder
and pull the strap out in the direction
of the arrow.
X Place the load between the strap and the
cargo compartment side wall.
X Using one hand, press locking button :
of
the luggage holder.
X With your other hand, let the strap go slowly
until the load is secured. X
Make sure that locking button ? on
brackets A is pressed.
This keeps brackets A in place on the
loading rail.
X To remove: press release button = on
respective
bracket A and remove luggage
holder ; by pulling upwards and out.
Telescopic rod The telescopic rod can be used to secure the
load

against the rear seats to prevent it from
moving around.
X To install: insert one bracket ; into both
the
left and the right loading rails and slide
it to the desired position (Y page 300).
X Insert telescopic rod : into brackets ;
and, while doing so, press release
button ? and push the rod downwards
until it engages.
X Make sure that locking button = on
brackets ; is pressed.
This keeps brackets ; in place on the
loading rail.
X To remove: press release button ? on
respective bracket ; and remove
telescopic

rod : by pulling it upwards and
out. Stowage well under the trunk floor
(Sedan)
! Unhook the handle before again before
closing the trunk lid and clip it in securely Stowage areas
301
Stowage and features Z

Features
Cup holders
Important safety notes G
WARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the front-compartment
center console E 63 AMG
X
To open: slide cover : back. All vehicles except E 63 AMG
X
To open: slide cover = forwards until it
engages.
X To remove: slide catch ; forwards and
pull out cup holder :.
X To insert: insert cup holder : and slide
back catch ;.
X To close: briefly press cover = at the
front.
Cover ; moves back.
You can remove the cup holder to clean it.
Clean with clear, lukewarm water only.
Cup holder in the rear seat armrest !
Do
not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
! Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged. X
Fold down the rear seat armrest.
X To open:
raise the rear seat armrest cover. Features
305
Stowage and features Z

Shortly after successfully registering with the
mbrace
service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com .
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to
the Customer Assistance Center
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners

Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. A malfunction in the system has been
detected if one of the following conditions
occurs:
R
the indicator lamp in the SOS button does
not come on during the system self-test.
R the indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R the

indicator lamp in the ï MB-Info call
button does not light up during self-
diagnosis of the system.
R the indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- Roadside Assistance call button F
- MB Info call button ï
R The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency,
assistance must be summoned by other
means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system 312
Features
Stowage and features