towing MERCEDES-BENZ E-Class WAGON 2016 W213 Owner's Manual

see also Digital Operator's Man-
ual .................................................. 214
E
E10see Fuel
EASY-ENTRY feature
Activating/deactivating ................. 190
Function/notes ............................. 117
EASY-EXIT feature
Function/notes ............................. 117
Switching on/off ........................... 190
EASY-PACK cargo compartment
management system ........................ 246
EASY-PACK folding floor
Important safety notes .................. 248
EASY-PACK folding luggage-com-
partment floor
Opening and closing ......................2 49
EASY-PACK load-securing kit
Components and storage .............. 246
Inserting the brackets into the
loading rail ..................................... 247
EASY-PACK rear sill protector .......... 249
EASY-PACK trunk box ....................... 245
EBD (electronic brake force distri-
bution)
Display message ............................ 194
Function/notes ................................ 84
ECO display
Function/notes ............................. 154
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 141
General information ....................... 141
Important safety notes .................. 141
Introduction ................................... 141
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 67
Emergency release
Driver's door .................................... 96
Fuel filler flap ................................. 147
Trunk ............................................. 103 Vehicle ............................................. 96
Emergency spare wheel
General notes ................................ 329
Important safety notes .................. 329
Removing ....................................... 329
Storage location ............................ 329
Stowing .......................................... 330
Technical data ............................... 332
Emergency Tensioning Devices
Activation ......................................... 63
Emergency unlocking
Tailgate .......................................... 103
Emissi ons c
ontrol
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 202
Display message ............................ 199
ECO start/stop function ................ 141
Engine number ............................... 337
Irregular running ............................ 142
Jump-starting ................................. 279
Starting problems .......................... 142
Starting the engine with the
SmartKey ....................................... 140
Starting with KEYLESS-GO ............. 140
Switching off .................................. 152
Tow-starting (vehicle) ..................... 284
Engine electronics
Problem (malfunction) ................... 142
Engine oil
Adding ........................................... 264
Checking the oil level ..................... 263
Checking the oil level using the
dipstick .......................................... 264
Display message ............................ 191
Filling capacity ............................... 342
Notes about oil grades ................... 341
Notes on oil level/consumption .... 263
Temperature (on-board com-
puter) ............................................. 190
Entering an address
see also Digital Operator's Man-
ual .................................................. 214
ESP
®(Electronic Stability Pro-
gram)
Activating/deactivating (except
AMG vehicles) .................................. 81
10Index

Setting the timesee also Digital Operator's Man-
ual .................................................. 214
Settings
Factory (on-board computer) ......... 190
On-board computer ....................... 190
SETUP (on-board computer) .............190
Side impact air bag .............................5 6
Side marker lamp (display mes-
sage) ................................................... 191
Side windows
Cleaning ......................................... 268
Important safety information ......... 104
Opening/closing (all) ..................... 105
Opening/closing (front) ................. 105
Problem (malfunction) ................... 106
Resetting ....................................... 105
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 214
Sliding sunroof
Important safety notes .................. 106
Opening/closing ............................ 107
Problem (malfunction) ................... 111
Resetting ....................................... 108
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 93
Changing the programming ............. 92
Checking the battery ....................... 93
Display message ............................ 191
Door central locking/unlocking ....... 90
Important safety notes .................... 90
Loss ................................................. 94
Mechanical key ................................ 92
Overview .......................................... 90
Positions (ignition lock) ................. 137
Problem (malfunction) ..................... 94
Starting the engine ........................ 140
SMS
see also Digital Operator's Man-
ual .................................................. 214
Snow chains ...................................... 291
Sockets
Center console .............................. 251
General notes ................................ 251
Luggage compartment ................... 251 Rear compartment ......................... 251
Spare wheel
Stowing .......................................... 330
Special seat belt retractor .................. 69
Specialist workshop ............................ 31
Speed, controlling
see Cru ise co
ntrol
Speedometer
In the Instrument cluster ................. 37
Segments ...................................... 188
Selecting the unit of measure-
ment .............................................. 190
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 82
Warning lamp ................................. 207
Standing lamps
Display message ............................ 191
Switching on/off ........................... 121
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 139
STEER CONTROL .................................. 86
Steering (display message) .............. 201
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Activating/deactivating ................. 190
Display message ............................ 191
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 117
Button overview ............................... 39
Buttons (on-board computer) ......... 189
Important safety notes .................. 117
Paddle shifters ............................... 144
Steering wheel heating .................. 117
Storing settings (memory func-
tion) ............................................... 117
Steering wheel (cleaning instruc-
tions) .................................................. 268
Steering wheel heating
Switching on/off ........................... 117
Steering wheel paddle shifters ........ 144
Stopwatch (RACETIMER) ................... 190
Index19

Towing a trailerCleaning the trailer tow hitch ......... 268
ESP
®(Electronic Stability Pro-
gram) ...............................................8 4
Towing away
Important safety guidelines ........... 281
Installing the towing eye ................ 282
Removing the towing eye ............... 283
With both axles on the ground ....... 283
With the rear axle raised ................ 283
Towing eye ......................................... 270
Traffic reports
see also Digital Operator's Man-
ual .................................................. 214
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 190
Function/notes ............................. 176
Important safety notes .................. 177
Instrument cluster display ............. 177
Transfer case ..................................... 145
Transmission
see Automatic transmission
Transmission position display ......... 143
Transmission position display
(DIRECT SELECT lever) ...................... 143
Transporting the vehicle .................. 283
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer (on-board com-
puter) .................................................. 190
Trip odometer
Calling up ....................................... 190
Resetting (on-board computer) ...... 190
Trunk
Emergency release ........................ 103
Important safety notes .................... 96
Locking separately ......................... 102
Opening/closing (automatically
from inside) ................................... 101
Opening/closing (automatically
from outside) ................................... 98
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 99
Opening/closing (manually from
outside) ............................................ 97 Trunk lid
Display message ............................ 191
Opening dimensions ...................... 344
Trunk load (maximum) ...................... 344
Turn signals
Changing bulbs (front) ................... 125
Display mes sage ............................ 191
Sw

itching on/off ........................... 121
Two-way radio
Frequencies ................................... 334
Installation ..................................... 334
Transmission output (maximum) .... 334
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 96
From inside the vehicle (central
unlocking button) ............................. 95
V
Vanity mirror (in the sun visor) ........ 252
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 201
Equipment ....................................... 28
Individual settings .......................... 190
Limited Warranty ............................. 32
Loading .......................................... 298
Locking (in an emergency) ............... 96
Locking (SmartKey) .......................... 90
Lowering ........................................ 313
Maintenance .................................... 29
Parking for a long period ................ 153
Pulling away ................................... 140
Raising ........................................... 310
Reporting problems ......................... 32
Securing from rolling away ............ 310
Towing away .................................. 281
Transporting .................................. 283
Unlocking (in an emergency) ........... 96
Unlocking (SmartKey) ...................... 90
Vehicle data ................................... 344
Vehicle data ....................................... 344
22Index

GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (
Ypage 238).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint sys-
tems are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" (
Ypage 58). There you
will also find information on deactivating the
front-passenger front air bag. All child restraint systems must meet the fol-
lowing standards:
RU.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
RCanadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
GWARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's
installation and operating instructions for the
child restraint system used.
Before every trip, make sure that the LATCH-
type (ISOFIX) child restraint system is
engaged correctly in both LATCH-type (ISO-
FIX) securing rings
!When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt
could otherwise be damaged.
70Children in the vehicle
Safety

or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP
®assists the driver when
pulling away on wet or slippery roads. ESP®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
ETS traction control is part of ESP
®. On vehi-
cles with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate
the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
Vehicles without 4MATIC: observe the notes
on ESP
®(Ypage 283) when towing the vehi-
cle with a raised rear axle.
ESP
®is only deactivated if the åwarning
lamp is lit continuously. If the
÷ warning lamp and the åwarn-
ing lamp are lit continuously, ESP
®not avail-
able due to a malfunction.
Observe the information on warning lamps
(
Ypage 206) and display messages which
may be shown in the instrument cluster
(
Ypage 192).
iOnly use wheels with the recommended
tire sizes. Only then will ESP®function
properly.
Characteristics of ESP®
General information
If the ÷ ESP warning lamp goes out before
beginning the journey, ESP
®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning
lamp flashes in the instrument cluster.
If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again.
ESP
®remains in its previously selected sta-
tus. Example: if ESP®was deactivated before
the engine was switched off, ESP®remains
deactivated when the engine is switched on
again.
Deactivating/activating ESP®(except
AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
Driving safety systems81
Safety
Z

The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to
its original position. The current transmission
positionP,R, Nor Dappears in the transmis-
sion position display in the multifunction dis-
play. You can find information about this in
the Digital Operator's Manual.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RTransmission position and drive program
display
REngaging park position P
REngaging park position P automatically
REngaging reverse gear R
REngaging drive position D
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With KEYLESS-GO: if you then open the driv-
er's or front-passenger door, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
Automatic transmission143
Driving and parking
Z

As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
iUSA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
iCanada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's autho
rity to
operate the equipment.
Important safety notes
GWARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to rec-
ognize dangers.
GWARNING
DISTRONIC PLUS does not react to:
Rpeople or animals
Rstationary obstacles on the road, e.g. stop- ped or parked vehicles
Roncoming and crossing traffic
As a result, DISTRONIC PLUS may neither givewarnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
GWARNING
DISTRONIC PLUS cannot always clearly iden-
tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
Rgive an unnecessary warning and then
brake the vehicle
Rneither give a warning nor intervene
Raccelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS.
GWARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There isa risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func- tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
Driving systems157
Driving an d parking
Z

play. Steering Assist and Stop&Go Pilot are
deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot
are deactivated automatically.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep
slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Activation conditions
You can activate the HOLD function if:
Rthe vehicle is stationary
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
Rthe driver's door is closed or your seat beltis fastened
Rthe parking brake is released
Rthe transmission is in position D,Ror N
RDISTRONIC PLUS is deactivated
Activating the HOLD function
XMake sure that the activation conditions
are met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until ë :appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Driving systems165
Driving and parking
Z

!The vehicle is lowered by about 0.8 in
(20 mm) if:
Ryou have selected "Comfortable tuning"
Ryou switch off the engine and then
Ryou lock the vehicle within approximately
60 seconds
When parking, position your vehicle so that
it does not make contact with the curb as
the vehicle is lowered. Your vehicle could
otherwise be damaged.
Vehicle level
Important safety notes
GWARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
The vehicle may be lowered if you press the
suspension setting selector button or the
AMG button. The vehicle also lowers if it is
stationary.
!If Sport or Sport + suspension tuning has
been selected, the vehicle's ground clear-
ance decreases. Make sure that no objects
become trapped or that the vehicle does
not become damaged, for example, on the
curb.
iThe vehicle level may change visibly at the
rear axle if you park the vehicle and the
outside temperature changes. If the tem-
perature drops, the vehicle level lowers;
with an increase in temperature, the vehi-
cle level rises.
4MATIC (permanent four-wheel drive)
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
ROnly depress the accelerator pedal as far as
necessary when pulling away.
RAccelerate less when driving.
!Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP
®, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip.
PARKTRONIC
Important safety notes
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate
surroundings. You are always responsible for
safe maneuvering, parking and exiting a park- ing space. When maneuvering, parking or
pulling out of a parking space, make sure that
168Driving systems
Driving and parking

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem. In
the Digital Operator's Manual, you will find
information on remote malfunction diagno-
sis.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
Features255
Stowage and features
Z