ECU MERCEDES-BENZ E-CLASS WAGON 2018 Service Manual

-contacts (→page286)
-call lists (→page 289)
-text message s
RInternet connection
Rlistening tomusic via Blue tooth®audio
(→page 313)
Rtransfer ring business cards (vCards) into the
ve hicle
Blue tooth
®is a regis tere d trademark of Blue‐
toot h Special Interest Group (SIG) Inc.
% Internet connection via Blue tooth
®is not
av ailable in all countries.
Ac tivating/deactivating Blue tooth
®
Re quirement:RApple CarPlay™ is not active.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\
#Activate Oor deacti vate ª Bluetoo th®. If Android
Autois active, a prom ptappears ask‐
ing whe ther Blue tooth
®should be deactivated.
#Select <HV.
Android Autois closed and Blue tooth®is
deactivated.
Wi -Fi
Wi-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
RWi -Fi connection
The Wi-Fi connection is es tablished toaWi -
Fi-capable device, e.g. tothe cus tomer&#39;s
mobile phone or tablet PC.
RMultimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connec ted, forex ample.
To establish a connection, you can use thefo l‐
lowing me thods:
RWPS PIN The connection
toa secure Wi-Fi network is
made via a PIN.
RWPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
RSecurity key
The connection toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Prerequisite
RThe device tobe connec ted supports one of
th eth re e means of connection described.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\
Ac tivating/deactivating Wi-Fi
#Switch :L)LonO or off ª.
If :L)L is deactivated ª, communication via
Wi -Fi is inter rupte dto all devices. This also
means that a connection tothe HERMES
communication module cannot be estab‐
lished. Functions such as dynamicroute
Multimedia sy stem 24
9

guidance with LiveTraf fic Information are
th en una vailable.
Connecting the multimedia sy stem with a
device via Wi-Fi
This function is available if a HERMES communi‐
cation module is not ins talled.
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information (see the manufacturer&#39;s operat‐
ing instructions).
#Select ,QWHUQHW 6HWWLQJV .
#Select6HDUFK IRU :L)L 1HWZRUNV.
Using a WPS PIN:
#Highlight a Wi-Fi network in the list.
#Select ¥&RQQHFW YLD :36 3,1 ,QSXW.
The multimedia sy stem generates an eight-
digit PIN.
#Enter this PIN on the device tobe connec ted.
#Confirm the ent ry.
Using a button:
#Highlight a Wi-Fi network in the list.
#Select ¥&RQQHFW YLD :36 3%&.
#Select &#34;Connect via WPS PBC&#34; in the options
on the device tobe connec ted.
#Press the WPS button on the device tobe
connec ted.
#Select &RQWLQXH inthe multimedia sy stem.
Using a security key:
#Highlight a Wi-Fi network in the list.
#Select ¥&RQQHFW 8VLQJ 6HFXULW\ .H\.
#Have the security keydispla yed on the device
to be connec ted (see the manufacturer&#39;s
operating instructions).
#En terth is security keyon the multimedia sys‐
te m.
#Confirm the ent rywith ¡.
% All devices support a security keyas a
mean sof connection . Device ha
salread ybeen connec ted:
#To automatically connect: highlight aWi-Fi
network in the list.
#Ac tivate O¥ &RQQHFW $XWRPDWLFDOO\ .
#Toconnect: highlight a Wi-Fi network in the
list.
#Select ¥&RQQHFW .
The connection is es tablished again. These
functions are possible when the device has
already been connected totheWi -Fi networ k.
Setting up a Wi-Fi hotspot
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\
Configuring the multimedia sy stem as a Wi-
Fi hotspot
The type of connection es tablished depends on
th e device tobe connec ted. The function must
be suppor tedby the multimedia sy stem and by
th e device tobe connec ted. The type of connec‐
tion es tablished must be selected on the multi‐
media sy stem and on the device tobe connec‐
te d.
250
Multimedia sy stem

#Select6HW 8S +RWVSRW .
#Highlight&RQQHFW 'HYLFH WR 9HKLFOH +RWVSRW .
#Togenerate a WPS PIN: select¥&RQ
QHFW YLD :36 3,1 *HQHUDWLRQ .
#Enterth e PIN shown in the multimedia sys‐
te m display on the device tobe connec ted
and con firm .
#Connect via WPS PIN: select¥&RQ
QHFW YLD :36 3,1 ,QSXW .
#Select(QWHU :36 3,1.
#Enterth e PIN that is shown on theex tern al
device&#39;s display on the multimedia sy stem.
#Select &RQWLQXH.
#Toconnect bypressing a button: select
¥ &RQQHFW YLD :36 3%&.
#Pressthe push button on the device tobe
connec ted.
#Select &RQWLQXH.
#Toconnect via a security key:select &RQ
QHFW 'HYLFH WR 9HKLFOH +RWVSRW.
A security keyis displa yed.
#Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID 0% +RWVSRW ;;;;; .
#Enterthe security keywhic his shown in the
multimedia sy stem display on the device to
be connec ted.
#Confirm the ent ry.
#To connect via NFC: select&RQQHFWLRQ YLD
1)&.
#Ac tivate NFC on the mobile device (see the
manufacturer&#39;s operating instructions).
#Bring the mobile device into the NFC area of
th eve hicle (→page 284).
#Select 'RQH.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
To generate a new security key:
#Select 6HW 8S +RWVSRW .
#Select*HQHUDWH 6HFXULW\ .H\.
A connection will be es tablished with the
newly crea ted security key.
#Tosave a security key:select 6DYH.
When a new security keyis sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security keymus tbe en tere d.
Managing COMAND Touch devices
Re quirementsRThe COMAND Touch App is ins talled on the
ex tern al device (e.g. tablet) which is tobe
used as a Rear Seat En tertainment Sy stem
unit.
RWi -Fi is acti vated (→page 249) and the mul‐
timedia sy stem is confi gured as a Wi-Fi Hot‐
spot (
→pa ge 250).
Multimedia sy stem:
,6\VWHP.&20$1' 7RXFK
Connecting a new device
#Select $XWKRUL]H D 1HZ 'HYLFH.
#Select&RQQHFW 1HZ 'HYLFH.
Multimedia sy stem 251

#$FFHSWthe connection requ est from the new
device.
A security keyis displa yed.
#En terth e security keyin theex tern al device.
The device is authorized.
Selecting a connected device
#Select $XWKRUL]H D 1HZ 'HYLFH.
The devices already connec ted are displa yed.
#Select &RQWLQXH 8VLQJ &RQQHFWHG 'HYLFHV.
The 3OHDVH VWDUW &20$1' 7RXFK RQ \RXU
GHYLFH DQG IROORZ WKH LQVWUXFWLRQV message
appears.
#Select &RQWLQXH.
Fo llow the instructions toauthorize the
selected device.
De-authorizing the device
#Select the connected device from the list.
The 3OHDVH VWDUW &20$1' 7RXFK RQ \RXU
GHYLFH DQG IROORZ WKH LQVWUXFWLRQV message
appears.
#Select &RQWLQXH.
A prom ptwill appear asking whe ther you
wo uld like todeauthorize the selected
device.
#Select <HV.
The device is deauthorized.
Child saf ety lock
Multimedia sy stem:
,6\VWHP.3DUHQWDO &RQWURO
Locking an extern al device
#Select an extern al device.
#Select /RFN.
The device connec ted via theCO MAND
To uch App isloc kedO or unloc kedª.
Sy stem language
Note s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
announcements. The selected language af fects
th ech aracters available for entr y.The navigation announcements are not
available in all lan‐
guages. If a language is not available, the naviga‐
tion announcements will be in En glish.
Setting the sy stem language
Multimedia sy stem:
,6\VWHP./DQJXDJH
#Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select ةيبرعلاas
th e language from the language list. Naviga‐
tion announcements are then also made in
Arabic.
Setting the distance unit
Multimedia sy stem:
,6\VWHP.% 8QLWV
#Select NPorPL.
#Inthe multifunction display of the Instrument
Displa y,switch the$GGLWLRQDO 6SHHGRPHWHU
display on O.
252
Multimedia sy stem

In ordertocons tantly impr ovethequ ality of our
services youwill receive future updates foryo ur
multimed iasystem, the Mercedes-Benz mbrace
®
services and your vehicle&#39;s communication mod‐
ule. These will con veniently be sent to you via
th e mobile phone connection in your vehicle
and, in many cases, ins talled automaticall y.Yo u
can monito rth est atus of your updates at any
time on the Mercedes me por tal and find infor‐
mation about po tential inno vations.
Yo ur advantages at a glance:
Rcon veniently receive software update s via
th e mobile phone network
Rthe long- term quality and availability of
Mercedes-Benz mbrace®is guaranteed
Rke ep your multimed iasystem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http:/ /me.mercedes-benz.com Pe
rforming a software upda te
Re quirement:
RAn Internet connection is requiredfor
updates which are obtained online .
Multimedia system:
,6\VWHP.6RIWZDUH 8SGDWH
Au tomatically
Re quirement:
RYour vehicle has a built-in communication
module.
#Ac tivate $XWRPDWLF 2QOLQH 8SGDWH O.
Up dates are per form ed.
The cur rent status of the updates is dis‐
pla yed.
Manually
#Deactivate $XWRPDWLF 2QOLQH 8SGDWHª.
#Select an update from the list and start the
update. Search
ingfor new Updates
Re quirements
RYour vehicle does not ha vea built-in commu‐
nication module.
RAn Inte rnet-enabled mobile phone is connec‐
te dto the multimedia sy stem (→page 283).
#Select 6HDUFK IRU 1HZ 8SGDWHV.
The list of available updates is refreshed.
#Select an update and start the update.
The selected update is downloaded via the
connected mobile phone.
Ac tivating the so ftwa reupdate
#Restart the sy stem.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem&#39;s data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cannot be ensured.
% If automatic software updates are activated,
the sy stem updates will be downloaded auto‐
matically (
→page 256).
256 Multimedia sy stem

This could also causeyouto lose control of
th eve hicle.
Only operate this equipment when theve hi‐
cle is stationar y.
You must observ eth e legal requ irements forth e
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from an
authorized Mercedes-Benz Center or at: http://
www.mercedes-benz.com/connect.
To impr ovevoice quality, the multimedia sy stem
supports telephone calls in HD Voice
®.
In order touse this function, the mobile phones
and the mobile phone network pr ovider of the
person you are calling must support HDVoice
®.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate. The
following situations can lead tothe call
being disconnected while theve hicle is in
motion:
RThere is insuf ficient network co verage inthe
area.
RYo u mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free.
RThe SIM card used is not compatible with the
network available.
RA mobile phone with &#34;Twincard&#34; is logged
into the network with the second SIM card at
th e same time.
Connecting a mobile phone (Blue tooth
®tel‐
ephony)
Re quirements:
RBlue tooth®is activated on the mobile phone
(see the manufacturer&#39;s operating instruc‐
tions).
RBlue tooth®is activated on the multimedia
sy stem (→page 249). Mul
timedia sy stem:
,3KRQH.á &RQQHFW 'HYLFH
Sear ching for a mobile phone
#Select &RQQHFW 1HZ 'HYLFH .
#Select6WDUW 6HDUFK RQ 6\VWHP .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by theá symbol.
Connecting a mobile phone (authorization
using Secure Simple Pairing)
#Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone.
#If th e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorization by
entering a passk ey)
#Select the mobile phone.
#Choose a one tosixteen-digit number combi‐
nation as a passk ey.
Multimedia sy stem 283

1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
#To make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an eme rgency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4for at least
one second.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an MB In focall: press button 3.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
An emergency call can be initia tedeve n if a
Ro adside Assis tance or MB Info call is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
Fu rther information on Mercedes-Benz mbrace
®
and other services can be found at: http://
www.m busa.com Informa
tiononthe emer gency call sy stem
&
WARNING Risk of accident and injury
despite pressing the SOS button
Even if youpr ess the SOS button in an emer‐
ge ncy, remaining in theve hicle may be dan‐
ge rous forth efo llowing reasons:
Ryo u see smo keinside or outside of the
ve hicle, e.g. if there is a fire afte r an acci‐
dent
Rth eve hicle is on a dangerous section of
ro ad
Rtheve hicle is not visible or cannot easily
be seen by otherroad users, particular ly
when dark or in poor visibility conditions
#Lea vetheve hicle immediately in this or
similar situations as soon as it is safe to
do so.
#Mo vetoa safe location along with other
ve hicle occupants.
#In such situations, secure theve hicle in
accordance with national regulations,
e.g. with a warning triangle.
Multimedia sy stem 295

RThe jumper cable/charging cable must not
come into contact with any parts which may
movewhen the engine is running.
RAlw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
RKe ep away from fire and open flames.
RDo not lean overth e batter y.
RWhencharging: only use battery charge rs
te sted and appr oved byMercedes-Benz and
re ad the battery charge r&#39;s operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
RSt arting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
RThe vehicles must not touch.
RGa soline engine: Onlyaccept starting assis‐
ta nce if the engine and exhaust sy stem are
cold.
#Secure theve hicle byapplying the electric
parking brake.
#Au tomatic transmission: Shiftthe trans‐
mission toposition j.
#Make sure that the ignition and all electrical
consumers are switched off.
#Open the hood.
#Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row.
#Connect positive clamp 2onyour vehicle to
positive pole of donor battery using the
jumper cable/charging cable. Alw ays begin
with positive clamp 2onyour ow nve hicle
fi rs t.
#Du ring thest arting assist ance proce‐
dure: start the engine of the donor vehicle
and run at idle speed.
#Connect the negative pole of the donor bat‐
te ry and ground po int3 ofyour ow nve hicle
by using the jumper cable/charging cable.
Begin with the donor battery firs t.
#Du ring starting assist ance:start the
engine of your ow nve hicle.
#During thech arging process: start the
ch arging process.
#During starting assist ance:letthe engines
ru nfo r se veral minutes.
#During starting assist ance:before discon‐
necting the jumper cable, switch on an elec‐
trical consumer on your ow nve hicle, e.g. the
re ar wind owheater or lighting.
350
Breakdown assis tance

&WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
Rth e ignition is switched off.
Rthe brake sy stem or po werst eering sys‐
te m is malfunctioning.
Rth e energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired.
#Use a tow bar.
#Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay.
* NO
TEDama gedue toexcessive tracti ve
po we r
Ifyo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged.
#Pull away slowly and smoo thly.
Loading the vehicle for transport
#Obser vethe no tes on towing away
(→page 352).
#Connect theto w bar totheto wing eyeto
load theve hicle.
#Ve hicles with automatic transmission:
Shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
The au tomatic transmission may be loc ked
in position jintheeve nt of damage tothe
electrical sy stem. Toshift toi, pr ovide the
on-board electrical sy stem with po wer
(
→page 348).
#Load theve hicle onto the transpor ter.
#Ve hicles with automatic transmission:
Shift the automatic transmission toposition
j.
#Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away.
#Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS)
&
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle.
#When transporting, ensure that:
354
Breakdown assis tance

RThevehicle has been loaded onto
th e transpor ter cor rectly
RThe vehicle is secured at all four
wheels with suit abletensioning
st ra ps
RThe maximum permissible speed of
35 mph (60 km/h) is not exceeded
when transporting
* NO
TEDama getotheve hicle from secur‐
ing it incor rectly
#Af ter loading, theve hicle must be
secured at all four wheels. Otherwise,
th eve hicle could be damaged.
#A minimum dis tance of 8 in (20 cm) up
and 4 in (10 cm) down must bekept to
th e transport platform.
#Secure theve hicle on all four wheels af ter
loading. 4MATIC
vehicles/ve hicles with automatic
transmission
#Make sure that the front and rear axles come
to rest on the same transport vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning
#Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle.
To wing eyesto rage location
Towing eye1 is attached tothe edge of the
cargo compart ment underthe cargo compart‐
ment floor.
Ve hicles with folding bench seat: Thetowing
ey e is located under a co ver.
Breakdown assis tance 355