Program MERCEDES-BENZ E320 2003 W211 Owner's Manual

Page 4 of 399

ContentsControls in detail............................... 85
Locking and unlocking ......................... 86
Keys ............................................... 86
SmartKey with KEYLESS-GO*......... 89
Opening the doors from the inside . 93
Opening the trunk from the inside.. 94
Opening the trunk .......................... 96
Closing the trunk ............................ 96
Trunk lid emergency release .......... 97
Separately locking the trunk .......... 98
Separately unlocking the trunk ...... 99
Automatic central locking .............. 99
Locking and unlocking from
the inside ..................................... 100
Seats.................................................. 102
Easy-entry/exit feature* .............. 102
Head restraints............................. 103
Multicontour seat* ....................... 104
Dynamic driving seat* .................. 105
Heated seats* .............................. 107
Seat ventilation* .......................... 108
Memory function................................ 109
Storing positions into memory ..... 110
Recalling positions from memory . 110
Storing parking position ............... 111Lighting.............................................. 112
Exterior lamp switch..................... 112
Combination switch ..................... 115
Hazard warning flasher ................ 115
Interior lighting............................. 116
Door entry lamps ......................... 117
Trunk lamp ................................... 117
Instrument cluster ............................. 118
Instrument cluster illumination .... 118
Coolant temperature display ........ 119
Trip odometer .............................. 119
Tachometer .................................. 120
Outside temperature indicator ..... 120
Control system .................................. 121
Multifunction display .................... 121
Multifunction steering wheel ........ 122
Menus .......................................... 124
Standard display menu ................ 126
AUDIO menu ................................ 126
NAVI* ........................................... 128
Distronic* menu........................... 128
Malfunction memory menu .......... 129
Settings menu .............................. 130
Trip computer menu ..................... 145
TEL menu* ................................... 147
Automatic transmission ..................... 151One-touch gearshifting ................ 152
Gear ranges ................................. 153
Gear selector lever position ......... 154
Program mode selector switch .... 155
Accelerator position ..................... 156
Emergency operation
(Limp home mode) ....................... 156
Good visibility .................................... 157
Rear view mirror .......................... 157
Headlamp cleaning system* ........ 158
Sun visors .................................... 158
Rear window sunshade* .............. 160
Roller sunblind* in the rear doors 161
Climate control .................................. 162
Setting the temperature............... 165
Adjusting air distribution .............. 166
Adjusting air volume .................... 166
Defrosting .................................... 167
Air recirculation mode.................. 167
Rear window defroster ................. 169
Deactivating the climate
control system ............................. 170
Air conditioner ............................. 170
Residual heat and ventilation* ..... 171
Automatic climate control* ............... 172
Setting the temperature............... 176

Page 12 of 399

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the "Change of Address Notice"
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Car" found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

Page 13 of 399

13 Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
service facilities or replacement parts
may not be readily available,

unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,

gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5

Page 23 of 399

23 At a glance
Instrument cluster
Item
Page
1
LLeft turn signal indi-
cator lamp
2
vElectronic Stability
Program (ESP)
warning lamp
288
3
Speedometer
4
Multifunction display
with:Basic display with outside
temperature display
126
Status indicator with mal-
function warning messageTrip odometer
119
5
lDistance warning
lamp
1
1Vehicles without Distronic*: Warning lamp without
function. It illuminates with key in starter switch
position 2. It should go out when the engine is run-
ning.
289
6
KRight turn signal in-
dicator lamp
Item
Page
7
Coolant temperature dis-
play with:•Coolant tempera-
ture warning lamp
292
8
Tachometer with:1Supplemental
restraint system
indicator lamp
290
-Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
289
<Seat belt nonusage
warning lamp
293
AHigh beam head-
lamp indicator
115
9
Main odometer with:
Selector lever position
43

Program mode
155
Item
Page
10
Clock with:;Brake warning
lamp, except
Canada
291
3Brake warning
lamp, Canada only
291
?Engine malfunction
indicator lamp
293
11
Fuel display with:AFuel reserve warn-
ing lamp
293
12
Reset knob for:
Resetting trip
odometer
119

Adjusting instrument
cluster illumination
118

Confirming new time
settings
136

Page 26 of 399

26 At a glanceCenter consoleLower part
Item
Page
1
Ashtray
231
2
KEYLESS-GO* start/stop
button
33
3
Selector lever for automat-
ic transmission
43,
151
4
Parking assist (Parktronic
system)* deactivation
switch
212
5
Adaptive damping system
(ADS)* switch
209
Item
Page
6
Vehicle level control
switch*
209
7
Thumbwheel for setting
distance for Distronic*
204
8
Distance warning func-
tion* on/off switch
205
9
Program mode selector for
automatic transmission
155

Page 75 of 399

75 Safety and Security
Driving safety systems
ESP
The Electronic Stability Program (ESP)
monitors the vehicle's traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP recognizes when a wheel is spin-
ning or if the vehicle starts to skid. By ap-
plying brakes to the appropriate wheel and
by limiting engine output, the ESP works to
stabilize the vehicle. The ESP is especially
useful during take-off and on wet or slip-
pery road surfaces.
The ESP warning lamp v in the instru-
ment cluster flashes when the ESP is en-
gaged.
The ESP warning lamp v in the instru-
ment cluster lights up when you turn the
key in the starter switch to position2 or
press the KEYLESS-GO* (if so equipped)
start/stop button twice. It goes out when
the engine is running.
Warning!
G
The BAS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking efficiency beyond that af-
forded by the condition of the vehicle brakes
and tires or the traction. The BAS cannot
prevent accidents, including those resulting
from excessive speed in turns, following an-
other vehicle too closely, or aquaplaning.
Only a safe, attentive, and skillful driver can
prevent accidents. The capabilities of a BAS
equipped vehicle must never be exploited in
a reckless or dangerous manner which
could jeopardize the user’s safety or the
safety of others.
Warning!
G
Never switch off the ESP when you see the
ESP warning lamp
v
flashing in the in-
strument cluster. In this case proceed as fol-
lows:

While driving off, apply as little throttle
as possible

While driving ease up on the accelerator

Adapt your speed and driving style to
the prevailing road conditions
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.

Page 87 of 399

87 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps blink once. The
locking knobs in the doors move up.
The vehicle will lock again automatically
within approximately 40 seconds of un-
locking if neither door nor trunk is opened,
the SmartKey is not inserted in the starter
switch, or the central locking switch is not
activated.
Global locking

Press button‹.
All turn signal lamps blink three times.
The locking knobs in the doors move
down.Selective setting
If you frequently travel alone, you may wish
to reprogram the key so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.

Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 blinks twice.
The key will then function as follows:
Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.
Global unlocking

Press buttonΠtwice.
Global locking

Press button‹.Restoring to factory setting

Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 blinks twice.Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. It is possible for
children to open a looked door from the in-
side, which could result in an accident or se-
rious injury.

Page 151 of 399

151 Controls in detail
Automatic transmission
Automatic transmission
Information for driving with an automatic
transmission is found in the "Getting start-
ed" section (
page 43).
Your transmission adapts its gear shifting
process to your individual driving style by
continually adjusting the shift points up or
down. These shift point adjustments are
performed based on current operating and
driving conditions.
If the operating conditions change, the au-
tomatic transmission reacts by adjusting
its gear shift program.The automatic transmission selects indi-
vidual gears automatically, depending on

the selector lever positionD with gear
ranges4, 3, 2, 1 (
page 153)

the selected shift program (W/S)
(page 155)

the position of the accelerator pedal
(page 156)

the vehicle speed
The current selector lever position and
shift program (W/S) appear in the speed-
ometer display (
page 121).
An additional indication of the current se-
lector lever position can be found on the
cover of the shifting-gate. The indicators
come on when you activate a switch (e.g.
unlocking the vehicle or opening a door)
and go out after approximately 15 min-
utes.When the selector lever is in positionD,
you can influence transmission shifting by

limiting the gear range

changing gears yourself
iDuring the brief warm-up, the transmis-
sion upshifting is delayed. This allows
the catalytic converter to heat up more
quickly to operating temperatures.
Warning!
G
It is dangerous to shift the selector lever out
of P or N if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the en-
gine is idling normally and when your right
foot is firmly on the brake pedal.

Page 152 of 399

152 Controls in detailAutomatic transmissionOne-touch gearshifting
Even with an automatic transmission you
can change the gears yourself when the
selector lever is in positionD.
Downshifting
Briefly press the selector lever to the
left in the D–direction.
The transmission will shift from the current
gear to the next lower gear. This action si-
multaneously limits the gear range of the
transmission (
page 153).Upshifting

Briefly press the selector lever to the
right in the D+direction.
The transmission will shift from the current
gear to the next higher gear as permitted
by the shift program. This action simulta-
neously extends the gear range of the
transmission.Canceling gear range limit

Press and hold the selector lever in the
D+direction until D reappears in the
tachometer display field.
The transmission will shift from the current
gear range directly to gear rangeD.
Shifting into optimal gear range

Press and hold the gear selector lever
in the D–direction.
The transmission will automatically select
the gear range suited for optimal accelera-
tion and deceleration. This will involve
shifting down one or more gears.
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of loss of control.
iTo avoid overrevving the engine when
the selector lever is moved to the
D–direction, the transmission will not
shift to a lower gear if the engine's
max. speed would be exceeded.

Page 155 of 399

155 Controls in detail
Automatic transmission
Program mode selector switch
1Program mode selector switch
S Standard For regular driving
W Winter For winter driving

Press the program mode selector
switch repeatedly until the letter of the
desired shift program appears in the
speedometer display field
(page 121).
Select
Wfor winter driving:

The vehicle starts out in second
gear (both forward and reverse) for
gentler starts. This does not apply if
full throttle is applied or gear
range1 is selected.

Traction and driving stability are im-
proved on icy roads.

Upshifts occur earlier even when
you give more gas. The engine then
operates at lower rpms and the
wheels are less likely to spin.

The power transmission ratio for se-
lector lever positionR changes de-
pending on the program mode
selected (
W or
S).
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Children could
move the selector lever from positionP,
which could result in an accident or serious
injury.
!Never change the program mode when
the selector lever is out of positionP. It
could result in a change of driving char-
acteristics for which you may not be
prepared.

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