Rest MERCEDES-BENZ E320 2004 W211 Owner's Manual
Page 4 of 442
ContentsSafety and Security........................... 55
Occupant safety................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 72
Panic alarm .......................................... 73
Activating ....................................... 73
Deactivating ................................... 73
Driving safety systems ......................... 74
ABS ................................................ 74
BAS ................................................ 76
ESP ................................................. 76
The SBC brake system ................... 79
Four wheel electronic traction
system (4MATIC) with the ESP ....... 82
Anti-theft systems................................ 83
Immobilizer..................................... 83
Anti-theft alarm system .................. 84
Tow-away alarm ............................. 85
Controls in detail............................... 87
Locking and unlocking ......................... 88
SmartKey ....................................... 88
SmartKey with KEYLESS-GO* ........ 91
Opening the doors from the inside . 97
Opening the trunk .......................... 97
Closing the trunk............................ 99
Trunk lid opening / closing
system* ......................................... 99
Trunk lid emergency release ........ 104
Separately locking the trunk ........ 105
Separately unlocking the trunk .... 106
Automatic central locking ............ 106
Locking and unlocking from
the inside ..................................... 107
Seats ................................................. 108
Easy-entry / exit feature* ............. 108
Removing and installing front
seat head restraints ..................... 109
Rear seat head restraints ............. 110
Multicontour seat* ....................... 111
Drive - Dynamic seat* ................... 112
Heated seats* .............................. 113
Seat ventilation* .......................... 114Memory function ............................... 116
Storing positions in memory ........ 117
Recalling positions from
memory........................................ 117
Storing exterior rear view
mirror parking position ................ 118
Lighting ............................................. 119
Exterior lamp switch .................... 119
Combination switch ..................... 123
Hazard warning flasher ................ 123
Interior lighting ............................ 124
Door entry lamps ......................... 125
Trunk lamp ................................... 125
Instrument cluster ............................. 126
Instrument cluster illumination .... 126
Coolant temperature gauge ......... 127
Trip odometer .............................. 127
Tachometer .................................. 128
Outside temperature indicator ..... 128
Page 9 of 442
9
Product information
Introduction
Product information
Please observe the following in your own
best interest:
We recommend using genuine
Mercedes-Benz parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special suitabili-
ty for Mercedes-Benz vehicles.We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or authori-
zation by governmental or other agencies
should exist. Use of such parts and acces-
sories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.Genuine Mercedes-Benz parts as well as
conversion parts and accessories ap-
proved by us are available at your autho-
rized Mercedes-Benz Center where you will
receive comprehensive information, also
on permissible technical modifications,
and where proper installation will be per-
formed.
Page 12 of 442
12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
Page 14 of 442
14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For easy
access, each section has its own reference
color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
this Operator’s Manual
the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.
Page 16 of 442
16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
the safety precautions in this manual
the “Technical data” section in this
manual
traffic rules and regulations
motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could seri-
ously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires / wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage to and impair the
operating safety of your vehicle. If you feel a
sudden strong vibration or ride disturbance,
or you suspect that damage to your vehicle
has occurred, you should turn on your haz-
ard warning flashers, carefully slow down,
and drive with caution to an area which is a
safe distance from the road.
Inspect the vehicle underbody and
tires / wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair fa-
cility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.
Page 23 of 442
23 At a glance
Instrument cluster
Item
Page
1
LLeft turn signal indi-
cator lamp
2
vAntilock Brake Sys-
tem (ABS)/Electronic
Stability Program
(ESP) warning lamp
311
3
Speedometer
4
Multifunction display
with:Basic display with outside
temperature display
141
Status indicator with mal-
function warning messageTrip odometer
127
5
lDistance warning
lamp
1
1Vehicles without Distronic*: Warning lamp without
function. It illuminates with the ignition on. It should
go out when the engine is running.
315
6
KRight turn signal indi-
cator lamp
Item
Page
7
Coolant temperature dis-
play with:•Coolant tempera-
ture warning lamp
314
8
Tachometer with:1Supplemental
restraint system
indicator lamp
316
-Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
310
<Seat belt non-usage
warning lamp
315
AHigh beam head-
lamp indicator
123
9
Main odometer with:
Selector lever position
43
Program mode
164
Item
Page
a
Clock with:
143
;Brake warning
lamp, except
Canada
312
3Brake warning
lamp, Canada only
312
?Engine malfunction
indicator lamp
313
b
Fuel display with:AFuel reserve warn-
ing lamp
315
c
Reset button for:
Resetting trip
odometer
127
Adjusting instrument
cluster illumination
126
Confirming new time
settings
143
Page 25 of 442
25 At a glance
Center console
Center console
Upper part
Item
Page
1
Automatic climate control*
184
2
COMAND system, see sep-
arate operating instruc-
tions
3
Seat heater*, front passen-
ger side
113
4
Electronic Stability Pro-
gram (ESP) control switch
78
5
Central locking switch
107
6
Opening/closing button
for storage tray or CD
changer*, see separate op-
erating instructions
243
7
Rear seat head restraints
switch, folding down
110
Item
Page
8
Rear window sunshade*
78
9
Seat heater*, driver’s side
113
a
Hazard warning flasher
switch
123
b
PASSENGER AIRBAG OFF
indicator lamp
67
Page 34 of 442
34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you, and
lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and / or serious personal
injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle's
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.
Page 35 of 442
35 Getting started
Adjusting
Seat adjustment
The seat adjustment switches are located
on the front doors.
1Head restraint height
2Seat height
3Seat cushion tilt
4Seat fore and aft adjustment
5Backrest tilt
Turn the SmartKey in the starter switch
to position1 or2 (
page 31)
or
Press the KEYLESS GO* start/stop
button once or twice (
page 33).
or
Open the driver’s or passenger door.Seat fore and aft adjustment
Press the switch forward or backward
in the direction of arrow4.
Adjust a comfortable seating position
that still allows you to reach the
accelerator / brake pedal safely. The
position should be as far to the rear as
possible, consistent with ability to
properly operate controls.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
iWhen moving the seat, be sure there
are no items in the footwell or behind
the seats. Otherwise you could damage
the seats.
The memory function (
page 116) lets
you store the setting for the seat posi-
tion together with the setting for the
steering wheel and the exterior rear
view mirrors.
Page 36 of 442
36 Getting startedAdjustingSeat cushion tilt
Press the switch up or down in the di-
rection of arrow3 until your upper
legs are lightly supported.
Backrest tilt
Press the switch forward or backward
in the direction of arrow5 until your
arms are slightly angled when holding
the steering wheel.
Seat height
Press the switch up or down in the di-
rection of arrow2.Head restraint height
Press the switch up or down in the di-
rection of arrow5.Head restraint tilt
Manually adjust the angle of the head re-
straint.
Push or pull on the lower edge of the
head restraint cushion.
More information on seats can be found in
the “Controls in detail” section
(
page 108).
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint so that the center of
the head restraint supports the back of the
head at eye level. This will reduce the poten-
tial for injury to the head and neck in the
event of an accident or similar situation.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.