length MERCEDES-BENZ EQA SUV 2021 Owners Manual

1
V Operates the memory function →
113
2 Adjusts the seats electrically →
106
3 w Switches the seat heating on/o. →
109
4 s Switches the seat ventilation on/o. →
109
5 W Opens/closes there ar leT side wind ow→
92
6 W Opens/closes the leT side window →
92
7 Í Operates the outside mir rors →
139
8 q Opens/closes theta ilgate →
87
9 W Opens/closes theright side wind ow →
92
A W Opens/closes there ar right side wind ow→
92
B S Child saf ety lock forth ere ar side win-
do ws →
77 C
Opens the door →
83
D ßÜLoc ks/unloc kstheve hicle →
83
E Adjusts the head restraints →
106
F Con/gures the seat settings →
108
G Adjusts the seat backrest inclination →
105
H Adjusts the seat height →
105
I Adjusts the seat cushion inclination →
105
J Adjusts the seat fore -and-aT position →
105
K Adjusts the seat cushion length →
105 At
a glance – Door operating unit and seat adjustment
17
17

Fo
rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
When charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample. Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes are attached in the soc ket 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle in
a compact form , e.g. thero uting of the electric
lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic cont rol units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such
as driver assistance systems, while others enable
con venience or inf otainment functions. Gene
ral no tes
39
39

ch
ild restraint system and the stature of thech ild,
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o.. Alw ays obser vethefo llowing informa-
tion. &
W
WARNING
ARNING Risk of injury or death due to
incor rect positioning of thefo rw ard-facing
ch ild restraint system
If yo u secure a child in a forw ard-facing child
re straint system on the front passenger seat
th at is positioned too close tothe cockpit, in
th eeve nt of an accident, thech ild could:
R come into contact with parts of theve hi-
cle's interior if thePA SSENGER AIR BAG
OFF indicator la mpis lit, forex ample
R be st ruck bythe airbag if thePA SSENGER
AIR BAG OFF indicator la mpis o. #
Always mo vethe front passenger seat as
fa r back as possible and fully retract the
seat cushion length adjustment. While
doing so, alw ays make sure that the
shoulder belt st rap is cor rectly routed
from the seat belt outlet of theve hicle to
th e shoulder belt guide on thech ild re
straint system. The shoulder belt strap
must be routed forw ards and down wards
from the seat belt outlet. If necessar y,
adjust the front passenger seat accord-
ingl y. #
Always comply with thech ild restraint
system manufactu rer's installation
inst ructions. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 74).
If a per
If a per son is sitting on t son is sitting on t he fr
he front passeng
ont passeng er seat
er seat::
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o., depending on the person's stature.
A person on the front passenger seat must alw ays
obser vethefo llowing information:
R Ifth e front passenger seat is occupied byan
adult or a person with a stature cor responding
to that of an adult, thePA SSENGER AIR BAG
OFF indicator la mpmust be o.. This indicates
th at the front passenger airbag is enabled.
If th ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y,an adult or person with a build cor
responding tothat of an adult
must not use the front passenger seat.
Instead, they should use a rear seat.
R Ifth e front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), thePA SSENGER AIR BAG OFF
indicator la mpis either lit continuously or
re mains o., depending on the classi/cation.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is o.: mo vethe front passenger seat
as far back as possible, or the person of
smaller stature should use a rear seat.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y:the person of
smaller stature should not use the front
passenger seat. &
W
WARNING
ARNING Risk of injury or death when
th ePA SSENGER AIR BAG OFF indicator
la mp is lit
If th ePA SSENGER AIR BAG OFF indicator
la mp remains lit aTer the self-test, the front
passenger airbag is disabled. 56
56
Occupant saf
ety

R
Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slo wly.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are not
successful, waitte n seconds. Syst
Syst
em limits
em limits
The system may be impai red or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sno w.
R The kicking mo vement is made using a pros-
th etic leg.
The tailgate can open or close unintentionally in
th efo llowing situations:
R A person's arms or legs are moving in the sen-
sor de tection range, e.g. when polishing the
ve hicle or picking up objects.
R Objects are mo ved or placed behind theve hi-
cle, e.g. a charging cable or lug gage.
R Clamping straps, tarp aulins or other co verings
are pulled overth e bumper.
R A pr otective mat with a length reaching over
th e boot sill down into the de tection range of
th e sensors is used.
R The pr otective mat is not secured cor rectl y.
R Workis being done on the trailer hitch, trailers
or rear bicycle rack s. Deacti
vate the function of theke y (/ page 80) or
do not car rytheke y about your person in such
situations. Limiting t
Limiting t
he opening angle of t
he opening angle of t he t
he t ailg
ailgate
ate A
A
ctiv
ctiv ating t
ating t he opening angle limit
he opening angle limit er
er
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range up toa point
shortly before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il-
ga te until you hear a short acoustic signal.
The opening angle limiter will be activated. The
ta ilgate will then stop in the stored position
when opened.
To open theta ilgate full y,pull theto p part of the
Mercedes star on theta ilgate again aTer it has
stopped automaticall y.
Deactiv
Deactiv ating t ating the opening angle limit
he opening angle limit er
er #
Press and hold the closing button on theta il-
ga te until two short acoustic signals sound. Opening and closing
91
91

ve
hicle is stationar y.When you pull away again,
th e hazard warning lights will switch o. automati-
cally at appr oximately 10 km/h. You can also
switch o. the hazard warning lights using the haz-
ard warning button. A
A
TTENTION ASSIST
TTENTION ASSIST F
F
unction of A
unction of A TTENTION ASSIST
TTENTION ASSIST
AT TENTION ASSIST assists you on long, mono to-
nous journe ys, e.g. on mo torw ays and trunk
ro ads. If ATTENTION ASSIST de tects indicators of
fa tigue or increasing lapses in concentration on
th e part of the driver, it suggests taking a break.
AT TENTION ASSIST is only an aid. It cannot
alw ays de tect fatigue or lapses in concentration in
time. The system is not a substitute for a well-res-
te d and attentive driver. On long journe ys,ta ke
re gular breaks in good time that allow for ade-
qu ate recuperation.
Yo u can choose between two settings:
R St
Standar
andar d:
d:normal system sensitivity.
R Sensitiv
Sensitiv e:
e:higher system sensitivity. The driver
is wa rned earlier and the attention le vel de tec- te
dby ATTENTION ASSIST is ada pted accord-
ingl y.
If dr owsiness or increasing lapses in concent ra-
tion are de tected, theATTENTION ASSIST: Take
a break! warning appears in the Instrument Dis-
pla y.Yo u can ackno wledge the message and take
a break where necessar y.Ifyo u do not take a
break and ATTENTION ASSIST continues todetect
increasing lapses in concentration, you will be
wa rned again aTer a minimum of 15 minutes. Yo
u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the assistance
menu of the on-board computer:
R The length of the journey since the last break. R
The attention le vel de term ined byATTENTION
ASSIS T:
- the fuller the circle, the higher the atten-
tion le vel de term ined
- asyour attention wanes, the circle in the
cent reofthe display becomes smaller
If AT TENTION ASSIST is unable tocalculate the
attention le vel and cannot issue a warning, the
System suspended message appears.
If a warning is given in the Instrument Displa y,the
multimedia system o.ers tosear chfor a rest
area. You can select a rest area and start naviga-
tion tothis rest area. This function can be acti va-
te d and deactivated in the multimedia system.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assistance graphic in the
Instrument Displ ay. ATer theve hicle is star ted,
AT TENTION ASSIST is automatically activated. The
last selected sensitivity le velre mains stored.
Syst
Syst em limits
em limits
AT TENTION ASSIST is active in the 60 km/h to
200 km/h speed range. Driving and parking
195
195

When
rear segments 1or all- round segments
2 light up red and theé symbol appears in
th e Instrument Displa y,Pa rking Assist
PA RKTRONIC may ha vebeen deactivated due to
signal inter fere nce. Start theve hicle again and
ch eck if Parking Assist PARKTRONIC is working at
a di.erent location.
If a warning tone also sounds for appr oximately
two seconds everytime theve hicle is star ted, it
may be due toone of thefo llowing causes:
R The sensor The sensor s ar
s are dir
e dir ty
ty:
:clean the sensors and
obser vethe no tes on care of vehicle parts
(/ page 307).
R P
P ar
ar king Assis
king Assis t P
t PARK
ARK TR
TRONIC has been deacti-
ONIC has been deacti-
v
v at
at ed due t
ed due t o a malfunction:
o a malfunction: restart theve hi-
cle. If the problem persists, consult a quali/ed
specialist workshop.
F
F unction of t
unction of t he passiv
he passive side im
e side impact prot
pact pr otection
ection
Pa ssive side impact pr otection is an additional
Pa rking Assist PARKTRONIC function which warns
th e driver about obstacles at the side of theve hi-
cle. A warning is issued when obstacles are
de tected between the front and rear de tection
ra nge. In order for an object on the side tobe de
tected, the sensors in the front and rear
bumper must /rst de tect the object while you are
driving past it.
During the parking procedure or manoeuvring,
objects are de tected as theve hicle drives past. If
yo u steer in the direction of a de tected obs tacle
and there is a risk of a lateral collision, a warning
is issued and the segments light up in colour in
th e displa y.
The segment colour changes depending on the
distance tothe de tected obs tacle:
R Y Yellow
ellow :
: appr oximately 30 - 60 cm
R R
Red:
ed: less than appr oximately 30 cm
In order for lateral, front or rear segments tobe
displa yed, theve hicle must /rst tr avel a distance
of at least half a vehicle's length. Once theve hicle
has tr avelled the length of theve hicle, all of the
lateral front and rear segments can be displ ayed. Pa
rking Assist PARKTRONIC displa y:vehicles
without a 360° Camera
1 Operational front and rear
2 Operational front, rear and sides
3 Obstacle de tected at the front right (yellow)
and rear (red) 230
230
Driving and parking

Multimedia system:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connected with the
multimedia system, select a USB device
(/ page 271). #
Select theIndividual recording orLoop
recording recording mode.
If Individual recording is selected andthe
memory is full there cording stops.
If Loop recording has been selected, se veral
short video /les are recorded. When the mem-
ory limit is reached, the oldest video /le is
dele ted and recording is continued automati-
call y. #
T To st o st art
art::select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appears. The video /le is stored on
th e USB device. #
T To end:
o end: selectEnd recording . A
report may appear in thefo llowing cases:
R Forth eIndividual recording recording mode:
th e memory is full or there are only a few
minutes recording time available. The video
re cording stops or will be stopped imminent ly.
Change the USB device or dele tea video /le.
R If a video recording has star ted and a national
border is de tected, theNational border
crossed. Please observe the countryspecific
regulations regarding video recording. mes-
sage appears.
This function is not available in all countries.
R The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre. T T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.272
272
MBUX multimedia system

The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
Ov
Ov er
erhang dimension leng th
hang dimension length Model Model
2 2Ov
Over
erhang
hang
dimension
dimension
All model s9 45 mmT
T
o
o wing capacity
wing capacity %
The tongue weight is not included in theto w-
ing capacity.
The values forth e trtrailer load, br ailer load, br ak
aked
ed apply
with a minimum start-o. gradeability of 12%.
To
To wing capacity
wing capacity , br
, brak
aked
ed Model
Model
All model
s1 800 kgT T
o
o wing capacity
wing capacity , unbr
, unbrak
aked
ed Model
Model
All models
750 kg Maximum t Maximum t
ongue w
ongue w eight and load capacity
eight and load capacity *
N
NOOTE
TE Damage caused bythe trailer com-
ing loose If
th eto ngue weight used is too lo w,the trailer
may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. *
N
NOOTE
TE Damage caused bythe bicycle rack
coming loose When using a bicycle
rack , bo th th e maximal
to ngue weight and the maximal load capacity
should be obser ved. #
Do not exceed the permissible load
capacity. Obser
vethe additional no tes on load capacity
(/ page 241). T
T
ongue w
ongue w eight
eight Model
Model
Maximum t
Maximum tongue
ongue
w
w eight
eight
All model s8 0 kg Load capacity
Load capacity
All models
All models
Maximum load
Maximum load
When attaching the
bicycle rack tothe ball
head 75 kg
When attaching the
bicycle rack tothe ball
head and additionally
to the guide pin 100 kg P P
er
er missible r
missible r ear axle load (tr
ear axle load (tr ailer oper
ailer operation)
ation) T
T
r
railer oper
ailer oper ation axle load
ation axle load Model
Model
Axle load
Axle load
All models 1465 kg Te
ch nical data
357
357

QR code
rescue car d............................... 39
Quali/ed specialist workshop.................. .37
Ra ising................................................... 341
REACH regulation.................................... 38
Re gistration............................................. 38
Setting collision de tection (par ked
ve hicle).................................................. 187
St arting (emer gency ope ration mode ).... 151
St arting (start/stop but ton)................... 151
SV HC (substances of very high conce rn)..38
Switching o. (start/stop button)............ 182
Switching on (start/stop button)............ 150
To wing................................................... 243
Ve ntilating (con venience opening)........... .94
V
V ehicle batt ehicle batt ery
ery
see On-board electrical system battery (12 V)
V
V ehicle camera
ehicle camera
Information............................................ 188
V
V ehicle data
ehicle data
Displaying (DYNAMIC SELECT)............... 161
Roof load............................................... 354
Ve hicle height....................................... .354
Ve hicle length........................................ 354
Ve hicle widt h......................................... 354
Wheelbase............................................. 354 V V
ehicle dimensions
ehicle dimensions...................................... 354
V
V ehicle
ehicle identi/cation
identi/cation number
number
see VIN
V
V ehicle
ehicle identi/cation
identi/cation plate
plate
EU type appro val number....................... 349
Maximum gross vehicle weight............... 349
Pa int code............................................. 349
Pe rm issible axle load.............................. 349
VIN........................................................3 49
V
V ehicle key
ehicle key
see Key
V
V ehicle maint
ehicle maint enance
enance
see ASS YST PLUS
V
V ehicle sensors
ehicle sensors
Information............................................ 188
V
V ehicle soc ket
ehicle soc ket
Care...................................................... 307
Indicator lamps...................................... 171
V
V ehicle t ehicle t ool kit
ool kit
TIREFIT kit.............................................. 314
To wing eye............................................. 327
V V entilating
entilating
Con venience opening.............................. .94V
V
entilation
entilation
see Climate control
V
V ents
ents
see Air vents
VIN
VIN Identi/cation pla te................................. 349
Seat....................................................... 349
Wi ndsc reen............................................ 349
V V ision
ision
Demisting windo ws................................ 144 W
W
W
W ar
ar ning lamp
ning lamp
see Warning/indicator lamp
W
W ar
ar ning syst
ning syst em
em
see ATA (anti-theT alarm system)
W
W ar
ar ning tr
ning tr iangle
iangle
Re moving............................................... 311
Setting up.............................................. 312
W
W ar
ar ning/indicat
ning/indicat or lamp
or lamp
! ABSwarning lamp......................... 417
Ó Active Brake Assist warning lam p..4 16
J Brake system warning lamp (red)... 415 Index
449
449