MERCEDES-BENZ EQB 2023 Owner's Manual

1
B-pillarwi th:
QR code foracces singthere scue card →
33
2 Safetyve sts →
293
3 ; mebutton →
263
0053 SOSbutton →
263
4 002F Hazard wa rning light system →
126
5 Tocheckand re/ll ope rating 0uids →
347
6 Tooper ateth ehigh-v oltagedisconnect device →
143
7 Towing away →
305 8
Flat tire →
295
9 Socket0a pwit h:
Inf ormati onlabe lon tirepr ess ure →
317
QR cod efo racces singthere scue card →
33
A Towing away →
305
B TIREFIT kit →
297
C Warning triangle →
293
D Firs t-aid kit(soT side d) →
294 At
aglan ce–Emer gencie sand break downs
19 19

Calling
upt Calling
upthe Digit he
Digit alOper al
Oper at at
or's Manual or's
Manual
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Operator's Manual The
Digit alOper ator's Manual describesthefunc-
tions andoper ation oftheve hicle andthemulti-
media system. #
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Digit alOper ator's Manual:
R Search: searchforke yw ords inorder to/nd
qu ick answ ersto question sabout theoper a-
tion oftheve hicle.
R Quickstar t:her eis wher eyo u/n dth e/r st
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Tips: /nd informatio nth at prepar esyoufo r
cer tain everyda ysituations withyo ur vehicle.
R Anima tions:wa tchanima tionsoftheve hicle
fu nct ions.
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R Bookma rks:gain acces sto your per sonall y
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6 Men u
Some sections intheDigit alOper ator's Manual,
suc has warning notes, can beexpanded andcol-
lapsed.
A A
dditional met dditional
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Digit alOper - al
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at at
or's Manual: or's
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Digit
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VV
oice Contr oice
Contr olSy st ol
Sy stem: em:
callupvia thevo ice contr ol
sy stem
Fo rsaf etyre asons, theDigit alOper ator's Manual
is deactiv ated while driving. Calling
upt Calling
upthe Digit he
Digit alOper al
Oper at at
or's Manual or's
Manual
Multimedia system:
4 © 5
Info 5
Operator's Manual
5 Õ The
Digit alOper ator's Manual describesthefunc-
tions andoper ation oftheve hicle andthemulti-
media system. #
Select oneofthefo llo wing menu items inthe
Digit alOper ator's Manual:
R Search: searchforke yw ords inorder to/nd
qu ick answ ersto question sabout theoper a-
tion oftheve hicle.
R Quickstar t:her eis wher eyo u/n dth e/r st
st eps towa rdsse tting up your vehicle.
R Tips: /nd informatio nth at prepar esyoufo r
cer tain everyda ysituations withyo ur vehicle.
R Anima tions:wa tchanima tionsoftheve hicle
fu nct ions.
R Mes sages: receiv eadditi onalinformation
about themessag esintheInstr ument Display.
R Bookma rks:gain acces sto your per sonall y
sa vedbookmar ks.
R Langua ge:select thelanguag efo rth eDigit al
Oper ator's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re
4 Cont ents section
5 Directions ofmo vement ofcont ents section
6 Men u
Some sections intheDigit alOper ator's Manual,
suc has warning notes, can beexpanded andcol-
lapsed.
A A
dditional met dditional
methods ofcalling upt hods
ofcalling upthe Digit he
Digit alOper - al
Oper -
at at
or's Manual: or's
Manual: Digit
alOper ator's Manual
21 21

DirDir
ect access: ect
access: openthere qu ired cont entinthe
Digit alOper ator's Manual bypressing andholding
an entr yon theta bbar inthemultimedia system: InsInstr tr
ument Display ument
Display: :
call upbrief information as
displa ymessag esintheinst rument cluster
V V
oice Contr oice
Contr olSy st ol
Sy stem: em:
callupvia thevo ice contr ol
sy stem
Fo rsaf etyre asons, theDigit alOper ator's Manual
is deactiv ated while driving. 2222
Digit
alOper ator's Manual

Pr
ot Pr
otecting t ecting
the en he
envir vir
onment onment
+ ENVI
R ENVI
RONMENT ONMENT
ALNO AL
NOTE TE
Environment al
damag edue tooper ating condition sand
per sonal drivin gst yle Oper
ateyo ur vehicle inan environme ntall y
re sponsi blemann ertohelp protect theen vi-
ro nment. Pleaseobs erve thefo llo wing recom-
mendat ionsonoper atingcondi tionsand per-
sonal drivi ng style.
Oper Oper
ating conditions: ating
conditions: #
Mak esur eth at thetir epr essur eis cor -
re ct. #
Donotcar ryanyunn ecessar ywe ight
(e.g. roof lugg agera ck sonce youno lon-
ge rneed them). #
Monit ortheener gyconsum ption. #
Adher eto theser vice interva ls.
A regula rly ser viced vehicle willcont rib-
ut eto environment alprotection. #
Alwaysha ve maint enance workcar ried
out ataqu ali/ed special istwo rkshop. PP
er er
sonal dr sonal
drivi ng s ivi
ng sty ty
le: le:
#
Drive car efull yand maint ainasuit able
dis tance from theve hicle infront . #
Avoid freq uent, sudden accelerationand
br aking. #
Drive in ast yle whic hsa vesene rgy.
Obser vetheEC Odispla yfo ran economi-
cal driving style. +
ENVI
R ENVI
RONMENT ONMENT
ALNO AL
NOTE TE
Environment al
pollution causedbyirre sponsi bledisposal
of thehigh-v oltagebatt ery A
high-v oltagebatt erycont ains materials
whic har ehar mful totheen vironment. #
Dispose ofdef ectiv ehigh-v oltagebatt er-
ies ataqu ali/ed special istwo rkshop. EnEn
vir vir
onme nt onme
ntal issues andr al
issues andrecomme ndations ecomme
ndations
It is recommen dedthat youre -use orrecy cle
mat erials instead ofjus tdisposi ngofthem.
The releva nt environme ntal guide linesandregula -
tions servetoprotect theen vironment andmust
be strictl yobser ved. Genuine
Mer Genuine
Mercedes-Benz par cedes-Benz
parts ts
+ ENVIR ENVIR
ONMENT ONMENT
ALNO AL
NOTE TE
Environment al
damag edue tonotusi ng recy cled recon-
diti oned compone nts Mer
cedes‑B enzAGo.er sre cy cled recondi -
tion edcom pone ntsand partswit hth esame
qu alit yas newpar ts.The same entitlemen t
fr om theLimit edWarrant yis valid asforne w
par ts. #
Use recy cled recondi tionedcom pone nts
and partsfrom Mer cedes‑B enzAG. *
N N
O O
TE TE
Impai rment oftheoper ating e1-
ciency ofthere str aint system sfrom
inst alling acce ssorypar tsor from repair s
or we lding Airbags
andEmer gency Tensio ning Device s,
as wellas contr olunits andsensor sfo rth e
re str aint system s,ma ybe inst alle d in thefo l-
lo wing areas ofyour vehicle:
R Door s Gene
ralno tes
23 23

R
Door pillars
R Door sills
R Seats
R Coc kpit
R Inst rument cluster
R Cent erconsole
R Lateral roof frame #
Donotins tallacces sorypar tssuc has
audio systems inthese areas. #
Donotcar ryout repair sor we lding. #
Have accessor ypar tsretro/tt edata
qu ali/ed special istwo rkshop. Yo
ucould jeopar dizetheoper ating safetyof your
ve hicle ifyo uuse parts,tires and wheels aswell
as acces sories releva nt tosaf etywhic hha ve not
bee napp rove dby Mer cedes-Be nz.Safety-re leva nt
sy stems ,e.g. thebr ak esy stem, maymalfunction.
Onl yuse genuine Mercedes-Be nzpar tsor par tsof
eq ual qualit y.Onl yuse tires, wheels andacces-
sor ypar tsthat have been speci/call yappr oved
fo ryo ur vehicle model . Genu
ineMer cedes- Benzpar tsaresubj ectto
str ictqu alit yinsp ections. Eachpar thas been spe-
ciall yde veloped, manufacturedorselect edfor
Mer cedes-Be nzvehicles andadap tedto them.
Ther efor e, onl yge nuine Mercedes-Be nzpar ts
sh ould beuse d.
Mor eth an 300,0 00di.er entgenuine Mercedes-
Benz partsareav ailabl efo rMer cedes-Benz mod-
els.
All aut hor ized Mercedes-Benz Centersmaint aina
suppl yof genuine Mercedes-Be nzpar tsforneces-
sar yser vice andrepair work.In add ition, strategi-
cal lylocat edpar tsdeliv erycent erspr ov ide for
qu ick and reliable partsser vice.
Alw aysspecif yth eve hicle identi/cation number
(VIN) (/page345) when order ing genuine
Mer cedes-Be nzpar ts. Ope
r Ope
rat at
or's Manua l or's
Manua l
This Operator's Manual andtheDigit alOper ator's
Manual intheve hicle descr ibethefo llo wing mod-
els and thestandar dand special equipment for
yo ur vehicle:
R The model sand thestandar dand special
eq uipment availabl eat thetime ofthis Oper a-
to r's Manual goingtopress.
R The models andthestandar dand special
eq uipment onlyav ailabl ein cer tain countr ies.
R The models andthestandar dand special
eq uipment, whichwill onlybe availabl eat a
lat er dat e.
No tethat your vehicle mayno tbe equipp edwith
all featur esdescr ibed.This isalso thecase for
sy stems releva nt tosaf ety. Theref ore, theeq uip-
ment onyour vehicle maydi.er from that inthe
descr iptions andillustrations.
The original purchase agreement foryo ur vehicle
cont ains alis tof theeq uipment inyour vehicle at
th etime ofdeliv ery. 2424
Gener
alno tes

Sho
uldyouha ve anyqu estion sconcer ningequip-
ment andoper ation, please consult anaut hor ized
Mer cedes-Benz Center.
The Oper ator's Manual, Supplement, further sup-
plement arydocuments andMaint enance Booklet
ar eim por tant doc ume ntsand should bekept in
th eve hicle. MerMer
cedes meapp cedes
meapp NNo o
t t
es about t es
about the on- deman df he
on- deman dfeatu re eatur
e Yo
ucan also activ ateva rious functions (on-
demand featur e)subsequentl yvia Mer cedes me
aTer purchasing your vehicle.
Inf ormatio nis availabl eat anyaut hor ized
Mer cedes- BenzCen ter. AA
ctiv ctiv
atin gon- demand f atin
gon- demand featur eatur
eusing Mer e
using Mercedes me cedes
me RR
eq eq
uir uir
emen ts: emen
ts:
R The vehicle hasGPS recep tion .
R The vehicle islin kedto theMer cedes meuser
account. Or Or
der der
ing and activ ing
and activ ating on-demand f ating
on-demand featur e eatur
e #
Addth edesir edon-demand featur efo rth e
ve hicle totheshopping basketinthe
Mer cedesme Store. #
Com pletetheor der .
The on-demand featur eis activ ated when
oper atingth eve hicle.
Spe edin gup activ Spe
edin gup activ ation ation
#
Switchth eve hicle o.and lockit. #
ATer about 2min utes, unlockth eve hicle and
switc hon theve hicle.
The on-deman dfeatur ehas been activated.
Fo rsome featur es,ano ti/cation alsoappear s
in theve hicle' smult imedi asy stem.
If th eactiv ation wasno tsuccessf ul,repeat the
pr ocess. SerSer
vice andv vice
andvehicle oper ehicle
operation ation
VV
ehicle oper ehicle
operation outside t ation
outside the US he
USAor Canada A
or Canada When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R Service points orreplacement partsma yno t
be availabl eimmed iately.
Som eMerced es-Ben zmo delsare availabl ein
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anaut hor -
ized Mercedes-Benz Center,or write to one ofthe
fo llo wing addresses:
In t In
the US he
USA: A:
Mer cedes-Benz USA,LLC
Eur opean DeliveryDepar tment
One Mercedes -Benz Drive
Sandy Springs, GA30328
In Canada: In
Canada:
Mer cedes-Benz Canada,Inc.
Eur opean DeliveryDepar tment
98 Vander hoofAv enue
To ronto, Ont ario M4G 4C9 Gene
ralno tes
25 25

MaintMaint
enanc e enanc
e Yo
ur cust omer advisor con/rms theser vice inthe
ser vice repor t. RR
oadside Assist oadside
Assistance ance
The
Mercedes-Benz Roadside Assistance Prog ram
o.er ste ch nica lhel pin thecase ofabr eakdo wn.
Yo ur calls totheto ll-fr eeRoadside Assistance
Ho tline areans weredby our agents 24hour sa
da y,365 days aye ar.
1-8 00-FOR-MER Cede s(1- 800-3 67-6372)(USA )
1-800-387-0100 (Canada)
Yo ucan /ndfur ther information intheMer cedes-
Benz Roadside Assistance Prog ram broc hur e
(US A)orthe"R oadside Assistance" section inthe
Ser viceand Warrant ybookle t(Canad a).Youwill
/n dbo th intheve hicle docume ntwa llet. ChangChang
eof addr e
of addr essorc ess
orchang hang
eof o e
of owner wner
ship ship
In
theev ent ofach ang eof addr ess, please send
us the"No ti/cat ion ofaddr esschang e"inthe
Ser viceand Guarant eebookletor simpl yca llth e Mer
cedes-Be nzCust omerAss istanc eCent er
(U SA )on theho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) on1-800 -387-0100. We
can then reac hyo uin atimel yfa shion ,if nece s-
sar y.
If yo usell your Mer cedes, pleaseleaveall liter a-
tur ein theve hicle sothat itis availabl eto thene xt
ow ner .If yo uha ve pur chased aused vehicle,
please sendusthe"No tice ofPur chase ofUsed
Car" intheSer vice andGuar anteebookle tor sim-
pl ycall theMer cedes-Benz Customer Assist ance
Cent er(US A)attheho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) at1-800 -387-0100. PP
ossible dang ossible
dangerdue t er
due to subst o
subst ances hazar ances
hazardous to dous
to
healt h healt
h In
com plian cewithPr oposit ion65("Pr op65 "),the
fo llo wing detach able label hasbeen added to
eac hve hicle soldinCalif ornia: OperOper
atingsaf e atin
gsaf ety ty
&
W W
AR NIN G AR
NIN GRisk ofacciden tdue tomal-
fun ctions orsystem failur es
To avo idmalfunctions orsystem failur es: #
Alwaysha ve thepr escr ibed service and
maint enance workas wellan yre qu ired
re pair scar ried out ataqu ali/ed special -
is two rkshop. 2626
Gene
ralno tes

&
W W
ARNI NG ARNI
NGRisk ofaccid ent orinjur ydue
to incor rect modi/cations onelect ronic
com pone ntpar ts
Mo di/cation ofelec tronic compone nts,their
soTw areor wir ing could impair their function
and/or thefunction ofother networke dcom-
ponent partsor saf ety-re leva nt systems .
This canenda nger theoper ating safetyof the
ve hicle. #
Neverta mp erwit hth ewir ing and elec-
tr onic component partsor their soT-
wa re. #
Youshould have all workon electr ical
and electr oniccomponent scar ried out
at aqu ali/ed special istwo rkshop. Obser
vethe"On-boar delectr onics" section in
"T ec hnical data". *
N NO O
TE TE
Damag eto theve hicle caused by
dr iving toofast andby blo ws totheunder -
body andchassis parts The
vehicle canbedamag edinthefo llo wing
cases inpar ticular :
R The under sideoftheve hicle makescon-
ta ct wit hth egr ound, e.g.onahigh curb or
an unpavedro ad.
R The vehicle drives tooqu ickl yove ran
obst acle, e.g.acurb, aspeed bumpor a
po thole.
R Ahea vyobject hitstheunderbody orchas-
sis com ponents.
In these orsimilar situations, theve hicle body,
th eunderbody ,ch assis components,wheels
or tires and partsof thehigh-v oltagebatt ery
could bedamag edeven ifth is isno tvisible.
Com ponents that have been damag edinthis
wa ycan failune xpect edlyor ,in theeve ntof
an accid ent, mayno tabs orb theloads that
ar ise asintend ed. #
Have theve hicle checkedand repair ed
immediat elyat aqu ali/ed special ist
wo rkshop.
or #
Ifdr ivi ng safetyis im pair eddur ing th e
re st of thejour ney,stop imme diat ely
pa yin gatt entio nto thetra1c situation
and notify aqu ali/ed special istwo rk-
shop. Elect
ric ve hicles have an elect ric mo tor.The elec-
tr ic mo tor's ener gysuppl yis prov ided bythehigh-
vo ltag eon-boar delectr icalsystem. &
D D
AN AN
GER GER
Riskofdeat hand /redue to
modi/ed and/ordamagedcom ponen tsof
th ehigh-v oltageon-boar delectr icalsys-
te m
The vehicle' shigh- voltag eon-boar delectr ical
sy stem isunder highvoltag e. Ifyo umodify
com ponent partsintheve hicle' shigh- voltag e
on-boar delectr icalsystem ortouc hdamag ed
com ponent parts,youma ybe electrocut ed.In Gener
alno tes
27 27

addit
ion,modi/ed and/ordamag edcom po-
nen tsma ycause a/r e.
In theeve ntofan accid ent orimpac tto the
ve hicle underbod y,com pone ntsofthehigh-
vo ltag eelectr icalsystem maybe damag ed
alt hough thedamag eis no tvisible. #
Nevermak ean ymodi/ca tionsto the
high- voltag eon-boar delectr icalsystem. #
Donotswitc hon oruse theve hicle ifits
high- voltag eon-boar delectr icalsystem
com ponents have been modi/ed ordam-
ag ed. #
Neverto uc hdamag edcom ponents of
th ehigh-v oltageon-boar delectr icalsys-
te m. #
ATer anaccident, donotto uc han ycom-
ponents ofthehigh-v oltageon-boar d
electr icalsystem. #
ATer anaccident, have theve hicle trans-
por tedawa y. #
Have thecom ponents ofthehigh-v oltage
on-boar delectr icalsystem checkedat a qu
ali/ed special istwo rkshop and
re placed ifnecessar y. The
com pone ntsofthehigh-v oltageon-boar d
electr icalsystem aremar kedwit hye llo wwa rning
stic kers.The cablesofthehigh-v oltageon-boar d
electr icalsystem areor ang e. Ve
hicles withan elect ric mo torge ner atesig ni/-
ca ntly less vehicle noiseemissi onsthan vehicles
wit hcombus tionengines.As are sult ,yo ur vehicle
ma yno tbe hear dby other road user sin cer tain
situations. Thiscanoccur ,fo rex am ple, when you
ar epar king andyour vehicle cannotbe seen by
ot her road user s.This requ ires youto adop ta par - ticu
larlyant icipat orydr ivi ng style, as itis neces-
sar yto allo wforth epossibility that other road
user sma ybeha veunpredict ably. DeclarDeclar
ationofconf ation
ofconf or or
mity f mity
for v or
vehicle inst ehicle
installed alled
r r
adio com adio
components ponents
US
A:"Radio based devices ofthis vehicle comply
wit hPa rt15 oftheFCC Rules. Oper ation issub-
ject tothefo llo wing twoconditions: 1)These devi-
ces mayno tcause harmful interfere nce, and2)
Thes ede vice smust accep tan yint erfere nce
re ceiv ed,includin gint erfere nce that ma ycause
und esiredoper ation.Chang esormodi/cations not
ex pressl yappr ovedby thepar tyresponsi blefor
com plian cecould void theuser ’saut hor ityto
oper ateth eeq uipment."
Canada: "Thisvehicle contains licen ce-exemp t
tr ansm itter( s)/r ecei ver(s) that com plywit hInn o-
va tion, Science andEconomic Development Can-
ada ’slicence-e xemp tRSS(s). Operation issubjec t
to thefo llo wing twoconditions: (1)These devices 2828
Gener
alno tes