ESP MERCEDES-BENZ EQC SUV 2019 Owners Manual

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display informs you of the next regu‐
lar service due date.
Depending on the operating conditions of the
ve hicle, there maining time or dis tance until the
next service due da tewill be displa yed.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel. Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(/ page 264). Information on
regular main tenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Note
s on special service requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of tenth an specified if
theve hicle is operated under ardu‐
ous conditions or increased loads. This is the
case for frequent operation in mountainous ter‐
ra in or on poor road sur faces, forex ample.
In these or similar operating conditions, ha vethe
interior air filter changed more frequent ly. The
tyres must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐
fi ed based on the actual operating conditions
and/or loads. Batte
rydisconnection periods The AS
SYST PLUS service inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page 459). Maintenance and care
459

Cleaning and car
eA voiding paintwork damage
Matt finish
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (/ page 466). They also apply to
matt decorative foils. Maintenance and care
467

#
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page198)
R Further information on ESP ®
(/ page 198)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident. &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal ve
hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. 480
Breakdown assi stance

+
ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 V batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Ke
ep children away. Obser
vethis Owner's Manual.
If yo u do not wanttouse theve hicle for a long
period of time, consult a qualified specialist
wo rkshop. Note
s onthe high-voltage bat tery &
DANG ER Risk of explosion from exces‐
sive internal pressure of the high-voltage
battery
In theev ent of a vehicle fire ,th e internal
pressure of the high-voltage battery could
exc eed a critical value. In this case, flamma‐
ble gas escapes thro ugh a bleed valve in the
ve hicle's underbody.
The gas can ignite. #
Stop thech arging process immediately
in case of unusual odours, smo keor
burn mar ks. Breakdown assis
tance 481

Note
s on noise or unusual handling charac‐
te rist ics
While driving, pay attention tovibrations, noises
and unusual handling characteristics, e.g. pulling
to one side. This may indicate that the wheels or
tyres are damaged. If you suspect that a tyre is
defective, reduce your speed immediatel y.Stop
th eve hicle as soon as possible tocheck the
wheels and tyres for dama ge. Hidden tyre dam‐
age could also be causing the unusual handling
ch aracteristics. If youfind no signs of damage,
ha ve the tyres and wheels checked at a qualified
specialist workshop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of accident from dam‐
aged tyres
Dama ged tyres can cause tyre pressure loss.
As a result, you could lose cont rol of your
ve hicle. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Car
ryout thefo llowing checks on all wheels reg‐
ularly, at least once a month or as requ ired, e.g.
prior toa long journey or driving off- road:
R Check the tyre pressure (/ page 491).
R Visually inspect tyres and wheels for dam‐
age.
R Check theva lve caps.
The valves must be pr otected against mois‐
ture and dirt bytheva lve caps appr oved
especially foryo ur vehicle byMercedes-Benz.
R Visual check of the tyre tread dep thand the
tyre contact su rface across the entire width.
The minimum tread dep thfor summer tyres
is 3 mm and for winter tyres 4 mm. Note
s on snow chains
* NO
TEDama getocomponents of the
ve hicle body or chassis due tofitted
snow chains If
yo ufit snow chains tothe front wheels of
4MATIC vehicles, you may damage co mpo‐
nents of theve hicle body or chassis. #
Onlyfit snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h. 490
Wheels and tyres

R
Vehicles with Active Parking Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 212).
% You can deactivate ESP ®
to pull away
( / page 201). This allo wsthe wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Underinfla ted or overinfla ted tyres pose the
fo llowing risks:
R The tyres may bur st, especially as the
load and vehicle speed increase. R
The tyres may wearexc essively and/or
une venly, which may greatlyimpair tyre
traction.
R The driving characteristics, as well as
st eering and braking, may be greatly
impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres including the spare wheel regu‐
larly:
R at least once a month
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. off-
ro ad driving #
Adjust the tyre pressure as necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident from repea‐
te d tyre pressure drop
If th e tyre pressure drops repeatedl y,the
wheel, valve or tyre may be damaged.
Insuf ficient tyre pressure can cause the tyres
to bur st. #
Inspect the tyre for signs of fore ign
objects. #
Check whe ther the wheel or valve has a
leak. #
Ifyo u are unable torectify the damage,
conta ct aqualified specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-fitted tyres can be found
on the tyre pressure table on the inside of the
soc ketflap (/ page 492).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does
not permit any reliable conclusion about the tyre
pressure. Wheels and tyres
491

The tyre pressure and
the tyre temp erature
appear in the multifunction display
(/ page 493).
If th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned in thefo llowing ways:
R via display messa ges (/ page545)
R viatheh warning lamp in the instrument
clus ter (/ page576)
The tyre pressu remonitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation. Set the tyre
pressure for cold tyres using a tyre pressu re
ga uge. No tethat the cor rect tyre pressure for
th e cur rent operating situation mu stfirs t be
ta ught-in tothe tyre pressure monitoring sys‐
te m.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 494). Sy
stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R the tyre pressure has been set incor rectly
R there is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre
R there is a malfunction caused byano ther
ra dio signal source
Make sure toobser vethefo llowing fur ther rela‐
te d subjec t:
R notes on tyre pressure (/ page 491)
Checking the ty repressure with the tyre
pressure moni toring sy stem
Requ irements:
R The ignition is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the sy stem is not yet compl ete.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐
ing condition (/ page 492). Obse rvethe
no tes on tyre temp erature (/ page 491). Wheels and tyres
493

When
replacing tyres, make sure tofit the
cor rect:
R Designation
R Manufactu rer
R Type &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tyre load-bearing capa‐
city or the permissible speed rating
Exceeding the specified tyre load-bearing
capacity or the permissible speed rating may
lead totyre dama geand tothe tyres bur st‐
ing. #
Therefore, only use tyre types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tyre load-bearing capacity
ra ting and speed rating requ iredfor
yo ur vehicle. *
NO
TEVehicle and tyre damage thro ugh
tyre types and sizes that ha venot been
appr oved Fo
r saf etyre asons, on lyuse tyres, wheels
and accessories which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle.
These tyres are specially adap tedto the con‐
trol sy stems, such as ABS, ESP ®
and
4MATIC, and mar ked as follo ws:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(run-flat tyres only for cer tain wheels)
R MO1 = Mercedes-Benz Original (only cer‐
tain AMG tyres)
Cer tain characteristics, such as handling,
ve hicle noise emissions, fuel consum ption,
et c. may otherwise be adversely af fected.
Fu rthermore, other tyre sizes could result in
th e tyres rubbing against the body and axle
components when loaded. This could result
in damage tothe tyre or theve hicle. Only use tyres, wheels and accessories
that
ha ve been checked and recommended by
Mercedes-Benz. *
NO
TERisk todriving saf ety from retrea‐
ded tyres Re
treaded tyres are nei ther tested nor rec‐
ommended byMercedes-Benz, since pr evi‐
ous damage cannot alw ays be de tected on
re treaded tyres.
Fo rth is reason driving saf ety cannot be guar‐
anteed. #
Do not use used tyres if you ha veno
information about their pr evious usage. *
NO
TEPossible damage towheels or
tyres when driving over obs tacles Lar
gewheels ha vea lo wer tyre section width.
The lo werth e tyre section width, the greater
is therisk of damage towheels or tyres when
driving over obs tacles. Wheels and tyres
499

#
Avoid obs tacles or drive pa rticular ly
carefully. *
NO
TEDama getoelectronic component
parts from the use of tyre-fitting tools Ve
hicles with a tyre pressure monitoring
sy stem: electronic component parts are
located in the wheel. Tyre-fitting tools should
not be applied in the area of theva lve.
The tools could damage the electronic com‐
ponent parts. #
Have the tyres changed at a qualified
specialist workshop onl y. *
NO
TEDama getosummer tyres at low
ambient temp eratures At
low ambient temp eratures, tears could
fo rm when driving with summer tyres, caus‐
ing permanent damage tothe tyre. #
Attemp eratures below 7 °C, use M+S
tyres. Ac
cessory pa rts th at are not appr ovedfo ryo ur
ve hicle byMercedes-Benz or are not being used
cor rectly can impair the operating saf ety.
Before pu rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and enquire about thefo llowing:
R Suitability
R Legal stipulations
R Factory recommendations &
WARNING Risk of accident wi thhigh
per form ance tyres
The special tyre tread in combination with
th e optimised tyre compound, means that
th erisk of skidding or hydroplaning on wet
ro ads is inc reased.
In addition, the tyre grip is greatly reduced at
a low outside temp erature and tyre running
te mp erature. #
Switch on the ESP ®
and adapt your
driving style accordingly. #
Use M+S tyres at outside temp eratures
of less than 50 °F. Obse
rveth efo llowing when selecting, fitting and
re placing tyres:
R Countr y-specific requirements for tyre
appro valth at define a specific tyre type for
yo ur vehicle.
Fu rthermore, the use of cer tain tyre types in
cer tain regions and areas of operation can
be highly beneficial.
R Only use tyres and wheels of the same type
(summer tyres, winter tyres, MOEx tended
tyres) and the same make.
R Only fit wheels of the same size on one axle
(left and right).
It is only permissible tofit a di fferent wheel
size in theeve nt of a flat tyre in order to
drive tothe specialist workshop.
R Only fit tyres of the cor rect size onto the
wheels.
R Do not make any modifications tothe brake
sy stem, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral operating pe rmit. 500
Wheels and tyres

Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
R Notes on tyre pressure (/ page 491)Emer
gency spare wheel Note
s onthe emer gency spare wheel &
WARNING Risk of accident caused by
incor rect wheel and tyre dimensions
The wheel or tyre size and the tyre type of
th e emer gency spa rewheel or spare wheel
and the wheel tobe replaced may dif fer.
Mounting an emer gency spa rewheel/spare
wheel may se verely impair the driving char‐
acteristics.
To prev ent hazardous situations: #
Adapt your driving style according lyand
drive carefull y. #
Neverfit more than one emer gency
spa rewheel or spare wheel that dif fers
in size. #
Only use an emer gency spa rewheel or
spare wheel of a dif fere nt size brie fly. #
Do not switch off ESP ®
. #
Have the emer gency spa rewheel or
spare wheel of a dif fere nt size replaced
at the nearest qualified specialist work‐
shop. The new wheel must ha vethe
cor rect dimensions. Check
the tyre pressure of the emer gency spa re
wheel fitted. Co rrect the pressure as necessar y.
The maximum permissible speed with an emer‐
ge ncy spa rewheel fitted is 80 km/h.
Do not fit th e emer gency spa rewheel with sn ow
ch ains.
Re place the emer gency spa rewheel af ter six
ye ars at the latest, rega rdless of wear.
% Ve
hicles with a tyre pressure monitoring
sy stem: if an emer gency spa rewheel is fit‐
te dth e tyre pressure monitoring sy stem can‐
not function reliabl y.Fo r a few minutes af ter
an emer gency spa rewheel is fitted, the sys‐
te m may still display the tyre pressure of there
mo ved wheel. Only restart the sy stem
again when the emer gency spa rewheel has
been replaced with a new wheel.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 491)
R Tyre pressure table (/ page 492) Re
moving the eme rgency spa rewheel The eme
rgency spare wheel is secured in the
emer gency spa rewheel bag in the load compart‐
ment. #
Obser vethe information on mounting tyres
(/ page 498). #
Open theta ilgate. #
Detach the securing stra ps. #
Unhook there taining spring hooks of the
securing stra ps from the brac kets. #
Remo vethe emer gency spa rewheel bag with
th e emer gency spa rewheel. #
Open the emer gency spa rewheel bag and
re mo vethe emer gency spa rewheel. 508
Wheels and tyres