MERCEDES-BENZ EQC SUV 2022 Owners Manual

Page 371 of 457

Displa
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Solutions
:
Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
:
Intelligent Light System
inoperative *T
he Intelli gent Light System is malfunctioning. The lighting system continues tofunction proper lywithout the functions
of the Intelligent Light System. #
Consult a quali/ed specialist workshop.
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is tempo rarilyuna vailable.
The system limits ha vebeen reached (/ page 131).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist Plus available again displaymessage will appear. #
Drive on 368 368
Display messages and
warning/indicator lamps

Page 372 of 457

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Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. #
Until then, operate the high beam manuall y.
Adaptive Highbeam Assist
Plus Camera view restric-
ted See Owner's Manual *T
he camera view is restric ted. Possible causes:
R Dirt on the windscreen in the camera's /eld of vision
R Heavy rain, snow or fog
Driving systems and driving saf ety sy stems ma y be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving systems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra1c conditions. #
Clean the windscreen.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
369
369

Page 373 of 457

Climat
Climat
e contr
e contr ol
ol Displa
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es Possible causes/conseq
ossible causes/conseq uences and
uences andM
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Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 167).
&
Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than thre e times with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. 370 370
Display message
s andwarning/indicator lamps

Page 374 of 457

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&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 167).
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rolwill be operational again. Dr Dr
iv
ive syst
e syst em
em Displa
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v
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 324). Display messages and
warning/indicator lamps
371 371

Page 375 of 457

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ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Toswitch o. the drive system while theve hicle is in motion (/ page 154).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N
N O OTE
TE Damage tothe drive system due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Have the cooling system of the drive system checked at a quali/ed specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. 372 372
Display messages and
warning/indicator lamps

Page 376 of 457

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W
WARNING
ARNING Risk of injury due tooverheated vehicle
If yo u open the bonnet in theev ent of an overheated vehicle or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Intheev ent of overheating or /re in the engine compartment, keep the bonnet closed and call the /re
service. #
Allow theov erheated vehicle tocool down /r stifyo u need toopen the bonnet. #
Wait until the drive system has cooled down. #
Make sure that the air supply totheve hicle radiator is not obstructed. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
ÿ *T
he cooling system has de tected a component fault. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
373
373

Page 377 of 457

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è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button or the emer-
ge ncy numbers attached tothech arging station.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning.
Charging method currently
unavailable Please try
again or change charging
method *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station. 374 374
Displ
aymessages and warning/indicator lamps

Page 378 of 457

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Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
Reduced drive system per-
formance See Owner's
Manual *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
Drive system po wer output is reduced. The yellow reduced po wer output warning lamp _is lit.
Once the operating temp erature of the drive system returns tonormal (e.g. aTer a short trip), the full output will be
av ailable again. The displ aymessage and theye llow reduced po wer output warning lamp _will go out. #
Drive on carefull y.
*T he high- voltage battery is not charge d su1cient ly.
Drive system po wer output is reduced. The yellow reduced po wer output warning lamp _is lit. #
Drive on carefull y. #
Char gethe high-voltage battery immediatel y.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
375 375

Page 379 of 457

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Û
Stop immediately Drive will
be deactivated Charge
high-volt. battery *T
hecharge leve l of the high-voltage battery is so low that it is no lon ger possible todrive theve hicle. The drive system
can no lon ger be restar ted.
When the drive system is restar ted, the message Stop immediately Drive will be deactivated Charge high-volt. bat-
tery will appear again. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Char gethe high-voltage battery (/ page 167).
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re.
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed specialis two rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. 376 376
Display messages and
warning/indicator lamps

Page 380 of 457

Displa
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y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive system due toa malfunction. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop.
ô Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Cha rgeth e high-voltage battery (/ page 167).
#
12 V battery See Owner's
Manual *T
he drive system is o. and thech arge leve l of the 12 V battery is too lo w. #
Switch o. elect rical consume rsthat are not requ ired. #
Drive theve hicle for 30–60 minutes.
or #
Char getheve hicle at a charging station (/ page 167). Displ
aymessages and warning/indicator lamps
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