MERCEDES-BENZ EQE SALOON 2022 Owners Manual

Page 391 of 541

T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. If
yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpo r-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised Yes, maximum 50 km
at 50 km/h 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 388). #
Make sure that the 12 V battery is connected
and charge d.
Obser vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied 388
388
Breakdown assistance

Page 392 of 541

R
the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument cluster is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed #
In such cases, transpo rttheve hicle
(/ page 390). *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 393). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. Breakdown assistance
389
389

Page 393 of 541

#
Deactivate tow- awa y protection
(/ page 109). #
Deactivate Active Brake Assist (/ page 249).#
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . &
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 390).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NOOTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 299).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d. #
If necessar y,set the system language
(/ page 324). #
Obser vethe no tes on towing away
( / page 388). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 178). #
ShiT the transmission toposition i. 390 390
Breakdown assistance

Page 394 of 541

%
The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 387).
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC
* NO
NOTE
TEPossible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. #
Ifre qu ired, raise theve hicle totransport
le ve l again. #
Ave hicle that cann otbe raised totrans-
port le vel may not be loaded or unloaded
using a ramp . Consult a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident due toactiva-
te d transport le vel
If th eve hicle is raised totransport le vel, driv-
ing and driving saf ety sy stems ha veonly limi-
te dav ailability and the view from theve hicle is
re stric ted.
Driving saf ety is se verely re stricted and there
is a risk of an accident! #
Do not use transport le vel in normal road
operation. #
Only activate and use transpo rtleve lto
load theve hicle and when not on public
ro ads. #
Ensu rethat no persons or obs tacles are
located in the area sur rounding theve hi-
cle. R
R
aising t
aising t he v
he vehicle t
ehicle t o tr
o transpor
anspor t lev
t level
el
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC #
Press theG button for at least /ve sec-
onds. #
Immediately press and hold thea button
fo r at least one second.
The For transport level, switch vehicle on
message is displa yed. #
Switch on theve hicle (/ page 180).
The transpo rtsettings are displ ayed. #
Swipe down wardtoselect Transport level and
press a.
The vehicle is raised and theVehicle rising…
Do not drive on ramp message is displayed
fo r 5 seconds. The raising process can last up
to 60 seconds and can be cancelled with the
G button. #
When raising, do not switch o. theve hicle. Breakdown assis
tance
391
391

Page 395 of 541

While
theve hicle is being raised, you can
manoeuvre at a maximum speed of 40 km/h. #
Before loading theve hicle, wait until transport
le ve l has been reached and theTransport
level status is shown.
% Ifth eve hicle is raised totransport le vel,the
transport settings will continue tobe shown
ev en aTer a restart. Operation of the driver's
display is meanwhile restric ted.
When theve hicle is at transport le vel, it is lo wered
again in thefo llowing situations:
R When driving faster than 40 km/h.
R The 12 V battery is dischar ged. The
vehicle is adjusted tothe height of the last
active le vel.
T
T r
ranspor
anspor ting t
ting the v
he vehicle
ehicle #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Switch o. theve hicle and the po wer suppl y. #
Only secure theve hicle bythe wheels.
4MA
4MA TIC v
TIC v ehicles
ehicles #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. U
Unloading t
nloading t he v
he vehicle
ehicle
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC #
Make sure that theve hicle is raised totrans-
port le vel before unloading (/ page 262).
Low
Low er
ering t
ing t he v
he vehicle
ehicle aTer
aTerunloading
unloading #
Switch on the po wer suppl y. #
Switch on theve hicle. #
Swipe upward in the transport settings to
select Standard level and pressa.
The vehicle is adjusted tothe height of the last
active le vel and theLowering vehicle message
is displa yed. #
ATer theve hicle has been lo wered, press the
G button for at least two seconds.
The transport settings are closed. 392
392
Breakdown assistance

Page 396 of 541

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press co ver1 attop2 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye. Breakdown assistance
393
393

Page 397 of 541

*
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle #
Ifth e drive system does not start, ha vethe
ve hicle transpor tedto aqu ali/ed specialist
wo rkshop, e.g. a Mercedes-Benz Se rvice
Centre. #
The drive system cannot be star tedby tow-
starting theve hicle. Do not per form any
attem ptsto to w-start theve hicle. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and injury due
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. *
N
NOOTE
TE Damage due toincor rect fuses Using incor
rect fuses can result in damage to
electrical components or systems or their
functions being considerably restric ted. #
Use only fuses appr ovedfo r Mercedes-
Benz with there specti vespeci/ed fuse
ra ting. Blown fuses must be
replaced with fuses of the
same rating, whi chyou can recognise bythe col- our and
the label. The fuse ratings and fur ther
information tobe obser ved can be found in the
fuse assignment dia gram.
F
F use assignment diagr
use assignment diagr am:
am:onthe fuse box in the
re ar passen ger compartment (/ page 395).
* NO
NOTE
TEDamage or malfunctions caused by
moisture Moisture may cause damage
tothe electrical
system or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor-
re ctly on the fuse box. If
th e ne wlyinser ted fuse also blo ws, ha vethe
cause traced and recti/ed at a quali/ed specialist
wo rkshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consume rsare switched o..
R The vehicle is switched o.. 394
394
Breakdown assis
tance

Page 398 of 541

The electrical fuses are located in
various fuse
bo xes:
R Fuse box on the driver's side of the cockpit
(/ page 395)
R Fuse box in the front passenger foot we ll
(/ page 395)
R Fuse box in there ar passen ger compartment
(/ page 395) Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the coc
he coc kpit
kpit R
Obser vethe no tes on elect rical fuses
(/ page 394).
The fuse box is on the driver's side on the side of
th e cockpit under a co ver. #
Toopen and close it, consult a Mercedes-Benz
Service Centre. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the fr
he front
ont
passeng
passeng er f
er f oo
ootw
twell
ell R
R
eq
eq uir
uir ements:
ements:
R Obser vethe no tes on elect rical fuses
(/ page 394). Right-hand dr
Right-hand dr
iv
ive v
e v ehicles:
ehicles: the fuse box is on the
leT side. #
T
To open t
o open t he fuse bo
he fuse bo x:
x: remo vecover1. #
T
To close t
o close t he fuse bo
he fuse bo x:
x:reinsert co ver1. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the r
he rear
ear R R
eq eq uir
uir ements:
ements:
R Obser vethe no tes on elect rical fuses
(/ page 394).
The fuse box is located in the centre of theve hicle
under the seat. #
Toopen and close it, consult a Mercedes-Benz
Service Centre. Breakdown assistance
395
395

Page 399 of 541

N
N
o
ot
tes on noise or unusual handling c
es on noise or unusual handling c har
har act
acter
eris-
is-
tics
tics
Make sure there are no vibrations, noises or
unusual handling characteristics when theve hicle
is in motion. This may indicate that the wheels or
tyres are damaged. Hidden tyre damage could
also be causing the unusual handling characteris-
tics.
If yo u suspect that a tyre is defecti ve,re duce your
speed immediately and ha vethe tyres and wheels
ch ecked at a quali/ed specialist workshop. N No
ot
tes on r
es on r egularl
egularly inspecting wheels and tyr
y inspecting wheels and tyr es
es&
W
WARNING
ARNING Risk of injury due todamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regula rly fo r signs of
damage and replace any damaged tyres
immediatel y. &
W
WARNI NG
ARNI NGRisk of aquaplaning due to
insu1cient tyre tread
Insu1cient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi-
cle is not adap tedto suit the conditions. #
Thus, you should regula rly ch eck the
tread dep thand the condition of the
tread across the entire width of all tyres.
Minimum tread dep thfor:
R Summer ty res: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legall y-prescribed limit forthe
minimum tread dep thisreached. Car
ryout thefo llowing checks on all wheels regu-
lar ly, at least once a month or as required, for
ex ample, prior toa long jou rney or driving o.-
ro ad:
R Check the tyre pressure (/ page 397). R
Visually inspect wheels and tyres for damage.
R Check theva lve caps.
R Visual check of the tyre tread dep thand the
tyre contact sur face across the entire width.
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. N
No
ot
tes on sno
es on sno w c
w chains
hains &
W
WARNING
ARNING Risk of accident due toincor-
re ctly /tted snow chains
If yo u ha ve/tted snow chains tothe front
wheels, they may drag against theve hicle
body or chassis components. #
Never /t snow chains tothe front
wheels. #
Only /t snow chains on there ar wheels
in pairs. 396
396
Wheels and tyres

Page 400 of 541

*
N
N O
OTE
TE Damage tocomponents of theve hi-
cle body or chassis due to/tted snow
ch ains If
yo u /t snow chains tothe front wheels of
4MATIC vehicles, you may damage compo-
nents of theve hicle body or chassis. #
Only /t snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R Comply with the installation inst ructions of the
snow chain manu facturer.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V
V ehicles wit
ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
R V
Vehicles wit
ehicles wit h r
h rear axle st
ear axle st eer
eering:
ing: if snow chains
are /tted, only drive with snow chain mode
active (/ page 397).
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 230).
% You can deactivate ESP ®
to pull away
( / page 222). This allo ws the wheels tospin,
achieving an increased driving forc e. A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating sno
ating snow c
w chain mode
hain mode
Multimedia system: 4 © 5
ß 5
y #
Activate or deactivate Snow chain mode.
When the function is active, theve hicle beha ves
as if snow chains weremounted. Forex ample, the
maximum steering mo vement of there ar wheels
is limi ted. Ad
ditionall y,parts of the driving and driving saf ety
systems are not available when snow chain mode
is active. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W WARNING ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst.
R The tyres can wearexcessively and/or
une venly.
R The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly: Wheels and tyres
397
397

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