MERCEDES-BENZ EQE SALOON 2022 Owners Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Wait until the drive system has cooled down. #
Make sure that the air supply totheve hicle radiator is not obstructed. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
ÿ *T
he cooling system has de tected a component fault. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
Socket flap blocked Please
open manually *T
he soc ket 0ap is not opening automaticall y.An obstruction may be hindering the opening process. #
Make sure that no objects are in the opening area. #
Open the soc ket 0ap again.
Please close socket flap
manually. Obstruction
detection active *T
he soc ket 0ap is not closing automaticall y.An obstruction may be hindering the closing process. #
Make sure that no objects are in the closing area. #
Close the soc ket 0ap again.
Please close socket flap
manually. Automatic func-
tion inoperative *T
he soc ket 0ap is not closing automaticall y.The mo tor of the soc ket 0ap may be defective. #
Close the soc ket 0ap manuall y. #
Consult a quali/ed specialist workshop. 438 438
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button or the emer-
ge ncy numbers attached tothech arging station.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning.
Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station. Displ
aymessages and warning/indicator lamps
439 439

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
AC charging inoperative
Consult workshop *T
hecharging process cann otbe star ted due toa malfunction. #
Consult a quali/ed specialist workshop.
DC charging inoperative
Consult workshop *T
hecharging process cann otbe star ted due toa malfunction. #
Consult a quali/ed specialist workshop.
Reduced drive system per-
formance See Owner's
Manual *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
Drive system po wer output is reduced. The yellow reduced po wer output warning lamp _is lit.
Once the operating temp erature of the drive system returns tonormal (e.g. aTer a short trip), the full output will be
av ailable again. The displ aymessage and theye llow reduced po wer output warning lamp _will go out. #
Drive on carefull y.
*T he high- voltage battery is not charge d su1cient ly.
Drive system po wer output is reduced. The yellow reduced po wer output warning lamp _is lit. #
Drive on carefull y. #
Char gethe high-voltage battery immediatel y.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop. 440 440
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Battery capacity too low
Stop Charge immediately *T
hecharge leve l of the high-voltage battery is so low that it is no lon ger possible todrive theve hicle. The drive system
can no lon ger be restar ted.
When the drive system is restar ted, the message Battery capacity too low Stop Charge immediately will appear
again. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Char gethe high-voltage battery (/ page 193).
Please wait in READY sta-
tus Warming battery See
Owner's Manual *O
perational readiness is es tablished õandthe transmission position jis engaged.
The high-voltage battery is warmed up tothe operating temp erature. This process can take afew minutes and may be
prolonged if defrosting of the windscreen ¬is activated.
The heating process ends when transmission position his engaged. Ho wever, when driving, the output is signi/cantly
limited until the high-voltage battery has reached its operating temp erature.
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re. Displ
aymessages and warning/indicator lamps
441 441

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Û
Have high-voltage system
checked See Owner's Man-
ual *A
function restriction has occu rred in the drive system. #
Consult a quali/ed specialist workshop.
Preparing drive system… *The insulation of the drive system is being tested. This process can last for up to te n seconds.
Consult workshop without
starting the vehicle again *I
t is not possible torestart the drive system due toa malfunction. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. 442 442
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ô
Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Cha rgeth e high-voltage battery (/ page 193).
d
Malfunction *T
he drive system is malfunctioning. The output of your vehicle is restric ted. #
Consult a quali/ed specialist workshop.
d
Stop Switch off the vehicle *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
443
443

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Performance severely limi-
ted *A
malfunction has occur red in the high-voltage batter y.
Output and range are se verely re stricted. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again.
If th e display message appears again: #
Drive on carefull y. #
Fully charge the high-voltage battery (/ page 193).
If th e output and range are still reduced, there is a malfunction in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (yellow display
message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop. 444 444
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (red display mes-
sage) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop.
High-voltage battery mal-
function. Consult work-
shop without starting the
vehicle again *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. V V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions *T
he driver's displ ayis inoperative due toafa iled soTware update.
The display message will be shownevery time the engine is star ted. &
W
WARNING
ARNING Risk of accident due tofailure of the driver display
In theeve ntthat the driver display fails or malfunctions, you will not recognise function restrictions a.ec ting sys-
te ms releva nt tosaf ety. This may impair ope rating saf ety. #
Park theve hicle safely as soon as possible and notify a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
445
445

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
If th e driver's display fails, you may not recognise function restrictions a.ec ting systems releva nt tosaf ety or the
speed displa y,forex ample. The operating saf ety of theve hicle may be impaired (/ page 320). #
Have theve hicle checkedby aqu ali/ed specialist workshop immediatel y.
d
Vehicle is operational
Switch off vehicle before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Initiate a new swivel mo vement (/ page 291). #
When the display message disappears, couple up the trailer and drive on. 446
446
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
*W hen theve hicle is stationary with a coupled trailer, the trailer hitch is not operational. #
Uncouple the coupled trailer and secure it against rolling away. #
If t If the ball nec he ball nec k has been f
k has been f olded in:
olded in:unlockthe ball neck (/ page 291). #
Swivel the ball neck into the end position manually and let it engage. #
If t
If the ball nec
he ball nec k has been f
k has been f olded out
olded out::unlock the ball neck (/ page 291). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. Displ
aymessages and warning/indicator lamps
447 447