check engine MERCEDES-BENZ GL 2014 User Guide

ProblemPossible causes/consequences andPPSolutions
The engine cannot be
started using the
SmartKey.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(Ypage 394).
or
XJump-start the vehicle (Ypage 395).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.
A door is open. Therefore, the SmartKey cannot be detected as
easily.
XClose the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Ypage 340).
86Doors
Opening and closing

XCheck whether you have fastened seat
beltDproperly (Ypage 57).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your
shoulder
Rbe routed in your pelvic area across the hip
joints
XBefore starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have a good view of road and
traffic conditions (Ypage 122).
XVehicles with a memory function:save
the seat, steering wheel and exterior mirror
settings with the memory function
(Ypage 125).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine.
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat
adjustment buttons and become trapped.
There is a risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under
the lever assembly of the seat adjustment
system.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level.
GWARNING
The seat belt does not offer the intended level
of protection if you have not moved the
backrest to an almost vertical position. When
braking or in the event of an accident, you
could slide underneath the seat belt and
sustain abdomen or neck injuries, for
example. This poses an increased risk of
injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
Seats107
Seats, steering wheel and mirrors
Z

Problems with the windshield wipers
ProblemPossible causes/consequences andPPSolutions
The windshield wipers
are jammed.
Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the
ignition lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist
workshop.
Windshield wipers143
Lights and windshield wipers
Z

Problems with the engine
ProblemPossible causes/consequences andPPSolutions
The engine does not
start. The starter motor
can be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
XTry to start the engine again (Ypage 169). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.
The on-board voltage is too low because the battery is too weak
or discharged.
XJump-start the vehicle (Ypage 395).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not
running smoothly and
is misfiring.
There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
The coolant
temperature gauge
shows a value above
248 ‡ (120 †).
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant
to cool down.
XCheck the coolant level (Ypage 373). Observe the warning
notes as you do so and add coolant if necessary.
172Driving
Driving and parking

Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to
neutral positionNwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked
vehicle from rolling away by applying the
parking brake.
DIRECT SELECT lever
Overview of transmission positions
]Park position with parking lock
^Reverse gear
\\Neutral
[Drive
The DIRECT SELECT lever is on the right of the
steering column.
iThe DIRECT SELECT lever always returns
to its original position. The current
transmission positionP,R,NorDappears
in the transmission position display
(Ypage 173) in the multifunction display.
Transmission position and drive
program display
!If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission positionDand, in AMG
vehicles, drive programCorS.
Transmission position and drive program display
CTransmission position display
DDrive program display
The current transmission position and drive
program appear in the multifunction display.
iThe arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
Engaging park position P
!If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly fromDto
R, fromRtoDor directly toP. The
automatic transmission could otherwise be
damaged.
Automatic transmission173
Driving an d parking
Z

Using the SmartKey:
RMake sure that the ignition is switched on.
RWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
RShift to neutralN.
RRelease the brake pedal.
RIf the electric parking brake is engaged,
release it.
RSwitch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
RMake sure that the ignition is switched on.
RWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
REngage park positionP.
RRelease the brake pedal.
RRemove the Start/Stop button from the
ignition lock.
RInsert the SmartKey into the ignition lock.
RSwitch on the ignition.
RDepress the brake pedal and keep it
depressed.
RShift to neutralN.
RRelease the brake pedal.
RIf the electric parking brake is engaged,
release it.
RSwitch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D
XWhen the vehicle is stationary, depress the
brake pedal.
XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission positions
EPark position
Do not shift the transmission into
positionP(Ypage 188) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. Always apply the
electronic parking brake in
addition to the parking lock in order
to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in positionP. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
toPautomatically if you:
Rremove the SmartKey
Rswitch off the engine when inR
orDand open one of the front
doors
FReverse gear
Only shift the transmission toR
when the vehicle is stationary.
Automatic transmission175
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission has
problems shifting gear.
The transmission is losing oil.
XHave the transmission checked at a qualified specialist
workshop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.
The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDorR.
IfDis selected, the transmission shifts intosecondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist
workshop immediately.
Transfer case
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Because ESP®is an automatic system,
the engine and ignition must be switched
off (SmartKey in position0or1or Start/
Stop button in position0or1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP®
may seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
182Refueling
Driving and parking

DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
theCheck Additive See Operator'sCheck Additive See Operator's
ManualManualmessage is shown in the
multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), theCheck Additive SeeCheck Additive See
Operator'sOperator'sManualManualmessage goes out after
approximately one minute.
When the supply of DEF is down to a reserve
of approximately 1 gal (3.8 l) theRefillRefill
AdBlue/DEF See Operator's ManualAdBlue/DEF See Operator's Manual
message is shown in the multifunction
display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16Remaining Starts: 16message is shown
in the multifunction display.
If theRefill AdBlue/DEF No Start inRefill AdBlue/DEF No Start in
XXXX kmXXXX kmmessage is shown in the
multifunction display, you can still drive the
vehicle over the distance shown. If DEF is not
refilled, you will subsequently beunable to
start the engine. If theRefill AdBlue/Refill AdBlue/
DEF Eng. Start Not PossDEF Eng. Start Not Possmessage
appears in the multifunction display and the
engine does not start, you must add DEF.
XAdd at least 1 gal(3.8l) of DEF.
XSwitch on the ignition for at least 60
seconds.
XStart the engine.
iHave the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact
Roadside Assistance (Ypage 25).
If the outside temperature is below 12 ‡
(

XPress DEF refill bottleCtowards the filler
neck.
The DEF tank is filled. This may take up to
one minute.
iWhen DEF refill bottleCis no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
XRelease DEF refill bottleC.
XTurn DEF refill bottleCcounter-clockwise
and remove it.
XScrew the protective cap onto DEF refill
bottleCagain.
DEF refill bottles can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center. Refill bottles without a threaded cap
do not provide overfill protection. DEF may
leak if overfilled. Mercedes Benz offers
special refill bottles with a threaded seal.
These are available at any authorized
Mercedes-Benz Center.
Closing the DEF filler cap
XMount DEF filler capDon the filler neck
and turn it clockwise.
XTo close the fuel filler flap, press it in the
direction of arrowC.
XDrive faster than 10 mph (16 km/h).
TheCheck Additive See Operator'sCheck Additive See Operator's
ManualManualmessage goes out after
approximately one minute.
iIf theCheck Additive SeeCheck Additive See
Operator's ManualOperator's Manualmessage continues
to be shown in the multifunction display,
you must add more DEF.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle
equipment and become trapped. There is a
risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
188Parking
Driving and parking

increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed or driven through
deep water.
You then have to depress the brake pedal
more firmly. Maintain a greater distance from
the vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
!A function or performance test should
only be carried out on a 2-axle
dynamometer. If you are planning to have
the vehicle tested on such a dynamometer,
contact an authorized Mercedes-Benz
Center to obtain further information first.
Otherwise, you could damage the drive
train or the brake system.
!Because ESP®is an automatic system,
the engine and ignition must be switched
off (SmartKey in position0or1or Start/
Stop button in position0or1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on (Ypage 68) or of BAS PLUS on
(Ypage 68).
194Driving tips
Driving and parking