service MERCEDES-BENZ GL 2014 Owners Manual

AMG adaptive sport suspension
system................................................ 221
AMG menu (on-board computer).....287
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle..............200
Ashtray...............................................351
Assistance display (on-board
computer)..........................................280
Assistance menu (on-board
computer)..........................................280
ASSYST PLUS
Displaying a service message........375
Hiding a service message..............375
Notes.............................................374
Resetting the service interval
display...........................................375
Service message ............................ 374
Special service requirements ......... 375
ATA (Anti-Theft Alarm system)
Activating/deactivating...................77
Function ...........................................77
Switching off the alarm....................77
ATTENTION ASSIST
Activating/deactivating.................281
Display message............................309
Function/notes.............................239
Audio menu (on-board computer)....278
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized Workshop
see Qualified specialist workshop
AUTO lights
Display message............................306
see Lights
Automatic headlamp mode..............128
Automatic transmission
Automatic drive program...............178
Changing gear...............................176
DIRECT SELECT lever.....................173
Display message............................320
Drive program display....................173
Driving tips....................................176
Emergency running mode..............182
Engaging drive position .................. 175
Engaging neutral............................174
Engaging park position
automatically.................................174
Engaging reverse gear...................174
Engaging the park position............173
Kickdown.......................................176
Manual drive program....................178
Manual drive program (AMG
vehicles)........................................179
Manual drive program (vehicles
with the ON&OFFROAD package)..179
Overview........................................173
Problem (malfunction)...................182
Program selector button................177
Pulling away...................................170
Starting the engine........................169
Steering wheel paddle shifters......177
Trailer towing.................................176
Transmission position display........173
Transmission positions..................175
Automatic transmission
emergency mode............................... 182
Axle load, permissible (trailer
towing)...............................................457
B
Bag hook............................................346
Ball coupling
Installing........................................265
Removing.......................................269
Storing...........................................269
BAS (Brake Assist System).................68
BAS PLUS (Brake Assist System
PLUS)....................................................68
Battery (SmartKey)
Checking .......................................... 83
Important safety notes....................83
Replacing.........................................83
Battery (vehicle)
Charging........................................394
Display message............................307
Important safety notes..................391
Jump starting.................................395
Overview........................................391
Index5

Emergency unlocking.......................88
Important safety notes....................86
Opening (from inside)......................87
Overview..........................................86
Power closing feature......................88
Drinking and driving.........................192
Drive program
Automatic......................................178
Display (DIRECT SELECT lever)......173
Manual ...........................................178
Manual (AMG vehicles)..................179
Manual (vehicles with the
ON&OFFROAD package)................179
Off-road program (vehicles with
the ON&OFFROAD package)..........258
SETUP (on-board computer)..........287
see On-road programs
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service.................376
Symmetrical low beam..................128
Driving in mountainous terrain
Approach/departure angle............200
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
4ETS (Electronic Traction System)...72
ABS (Anti-lock Braking System).......67
ADAPTIVE BRAKE.............................75
Adaptive Brake Assist......................71
BAS (Brake Assist System)..............68
BAS PLUS (Brake Assist System
PLUS) ...............................................68
COLLISION PREVENTION ASSIST....69
Distance warning function...............69
Electronic brake force distribution...74
ESP®(Electronic Stability Program).72
Important safety information...........67
Overview..........................................66
PRE-SAFE®Brake .............................75
STEER CONTROL.............................76
Driving systems
360°camera..................................235
Active Blind Spot Assist.................247
Active Curve System......................218
Active Driving Assistance package 247
Active Lane Keeping Assist............251
Active Parking Assist.....................226
ADS...............................................217
AIRMATIC package........................217
AMG adaptive sport suspension
system...........................................221
ATTENTION ASSIST........................239
Blind Spot Assist ............................ 243
Cruise control................................201
Display message............................309
DISTRONIC PLUS...........................203
HOLD function...............................216
Lane Keeping Assist......................245
Level control (vehicles with
AIRMATIC package).......................218
Level control (vehicles with the
ON&OFFROAD package)................212
On-road programs .......................... 253
PARKTRONIC.................................222
Rear view camera..........................230
Driving tips
Automatic transmission.................176
Brakes...........................................193
Break-in period..............................166
DISTRONIC PLUS...........................211
Downhill gradient...........................193
Drinking and driving.......................192
Driving abroad...............................128
Driving in winter .............................196
Driving on flooded roads................195
Driving on sand..............................199
Driving on wet roads......................195
Driving over obstacles...................199
Exhaust check...............................192
Fuel ................................................ 192
General..........................................191
Hydroplaning.................................195
Icy road surfaces...........................196
Limited braking efficiency on
salted roads...................................194
Off-road driving..............................197
Off-road fording.............................195
Snow chains..................................407
Index9

Symmetrical low beam..................128
Tire ruts.........................................199
Towing a trailer..............................264
Traveling uphill ............................... 200
Wet road surface...........................194
DSR (Downhill Speed Regulation)
Display message............................312
Function/notes.............................256
DVD audio
Operating (on-board computer).....278
DVD video
Operating (on-board computer).....279
E
EASY-ENTRY feature
Activating/deactivating.................285
Function/notes.............................121
EASY-EXIT feature
Crash-responsive...........................122
Function/notes.............................121
Switching on/off...........................285
EBD (electronic brake force
distribution)
Display message............................293
Function/notes ................................ 74
ECO display
Function/notes.............................192
On-board computer.......................276
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door....................................88
Vehicle.............................................88
Emergency spare wheel
General notes................................439
Important safety notes..................439
Removing.......................................440
Storage location............................440
Technical data...............................441
Emergency Tensioning Devices
Function ...........................................59
Safety guidelines.............................43
Emergency unlocking
Tailgate............................................93
Emissions control
Service and warranty information....24
Engine
Check Engine warning lamp ........... 333
Display message............................306
Engine number......................444, 445
Irregular running............................172
Jump-starting.................................395
Starting problems..........................172
Starting the engine with the
SmartKey.......................................169
Starting with KEYLESS-GO.............170
Switching off..................................189
Tow-starting (vehicle) ..................... 400
Engine electronics
Problem (malfunction)...................172
Engine jump starting
see Jump starting (engine)
Engine oil
Adding...........................................372
Additives........................................450
Checking the oil level ..................... 371
Checking the oil level using the
dipstick..........................................371
Display message............................308
Filling capacity...............................449
Notes about oil grades ................... 449
Notes on oil level/consumption....371
Temperature (on-board computer).287
Viscosity........................................450
ESP®(Electronic Stability
Program)
4ETS................................................72
AMG menu (on-board computer)...287
Characteristics ................................. 73
Deactivating/activating...................73
Display message............................291
Function/notes ................................ 72
General notes..................................72
Important safety information...........72
Trailer stabilization ........................... 74
Warning lamp ................................. 329
Exhaust check...................................192
Exhaust pipe (cleaning instructions)381
Exterior lighting
see Lights
Exterior mirrors
Adjusting.......................................122
Dipping (automatic).......................123
10Index

On-board computer
AMG menu .....................................287
Assistance menu...........................280
Audio menu...................................278
Convenience submenu..................285
Displaying a service message........375
Display messages..........................290
DISTRONIC PLUS...........................210
Factory settings submenu.............286
Important safety notes..................272
Instrument cluster submenu..........282
Lighting submenu..........................283
Menu overview..............................275
Message memory..........................290
Navigation menu............................277
On and Offroad menu....................286
Operation ....................................... 273
RACETIMER...................................287
Service menu.................................282
Settings menu...............................282
Standard display............................275
Telephone menu............................279
Trip menu......................................275
Vehicle submenu...........................284
Video DVD operation.....................279
On-road programs
AUTO program...............................254
Function/notes.............................253
Snow program...............................255
SPORT program.............................254
Trailer program..............................255
Opening and closing the side trim
panels.................................................139
Operating safety
Declaration of conformity................27
Important safety notes....................26
Operating system
see On-board computer
Operator's Manual
Vehicle equipment...........................24
Outside temperature display...........273
Overhead control panel......................39
Override feature
Rear side windows...........................66
P
Paint code number............................444
Paintwork (cleaning instructions)...378
Panic alarm..........................................42
Panorama roof with power tilt/
sliding panel
Opening/closing............................100
Opening/closing the roller
sunblind.........................................101
Problem (malfunction)...................103
Resetting.......................................101
Panorama sliding sunroof
Important safety notes....................98
Parking...............................................188
Important safety notes..................188
Parking brake................................189
Position of exterior mirror, front-
passenger side ............................... 124
Rear view camera..........................230
see PARKTRONIC
Parking aid
Active Parking Assist.....................226
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message............................294
Electric parking brake....................189
Warning lamp ................................. 332
Parking lamps
Switching on/off...........................130
PARKTRONIC
Deactivating/activating.................224
Driving system...............................222
Function/notes.............................222
Important safety notes..................222
Problem (malfunction)...................226
Range of the sensors.....................223
Trailer towing.................................225
Warning display.............................224
PASSENGER AIR BAG OFF
Problem (malfunction).....................53
Problems (malfunction) .................. 301
PASSENGER AIR BAG OFF indicator
lamp...................................................... 49
Plastic trim (cleaning instructions).382
Index15

Sliding sunroof.................................99
Tailgate............................................89
Reversing lamps (display message)305
Roadside Assistance (breakdown)....25
Roller sunblind
Panorama roof with power tilt/
sliding panel..................................100
Rear side windows.........................351
Roof carrier........................................348
Roof lining and carpets (cleaning
guidelines).........................................383
Roof load (maximum)........................453
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation)............277
S
Safety
Child restraint systems....................60
Occupant Classification System
(OCS)...............................................49
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt.........................57
Adjusting the height ......................... 58
Belt force limiters............................59
Cleaning ......................................... 383
Correct usage..................................55
Emergency Tensioning Devices ........59
Fastening.........................................57
Important safety guidelines.............55
Releasing.........................................58
Safety guidelines.............................43
Switching belt adjustment on/off
(on-board computer)......................285
Warning lamp ................................. 324
Warning lamp (function) ................... 58
Seats
Adjusting (electrically)...................108
Adjusting the head restraint..........108
Cleaning the cover.........................383
Correct driver's seat position........106
Entry position (3rd row of seats)....113
Exit position (3rd row of seats)......114
Folding down/up (third row of
seats) .............................................111
Folding the 2nd row of seats
forward electrically........................115
Folding the 2nd row of seats
forward manually...........................113
Folding the rear bench seat
forwards/back ............................... 344
Important safety notes..................107
Overview........................................107
Seat heating problem....................118
Seat ventilation problem................119
Storing settings (memory function) 125
Switching seat heating on/off.......116
Switching seat ventilation on/off..118
Selector lever
Cleaning ......................................... 382
Sensors (cleaning instructions).......380
Service menu (on-board computer).282
Service products
Brake fluid.....................................450
Coolant (engine)............................450
DEF special additives.....................448
Engine oil.......................................449
Fuel ................................................ 446
Important safety notes..................445
Refrigerant (air-conditioning
system)..........................................452
Washer fluid ...................................451
Settings
Factory (on-board computer).........286
On-board computer.......................282
Setting the air distribution...............158
Setting the airflow............................158
SETUP (on-board computer).............287
Side impact air bag.............................47
Side marker lamp (display
message)............................................ 305
Side windows
Cleaning ......................................... 379
Convenience closing feature............95
Convenience opening feature..........95
Hinged side windows.......................94
Important safety information...........93
Opening/closing..............................94
Overview..........................................93
Problem (malfunction).....................98
Resetting.........................................96
Index17

Warning lamp ................................. 337
Warning message..........................414
Tires
Aspect ratio (definition).................426
Average weight of the vehicle
occupants (definition)....................425
Bar (definition)...............................424
Changing a wheel..........................427
Characteristics..............................424
Checking ........................................ 405
Definition of terms.........................424
Direction of rotation......................428
Display message............................318
Distribution of the vehicle
occupants (definition)....................427
DOT, Tire Identification Number
(TIN) ...............................................424
DOT (Department of
Transportation) (definition)............425
GAWR (Gross Axle Weight Rating)
(definition).....................................425
GTW (Gross Trailer Weight)
(definition).....................................425
GVW (Gross Vehicle Weight)
(definition).....................................425
GVWR (Gross Vehicle Weight
Rating) (definition).........................425
Important safety notes..................404
Increased vehicle weight due to
optional equipment (definition)......425
Kilopascal (kPa) (definition)...........425
Labeling (overview)........................421
Load bearing index (definition)......426
Load index.....................................423
Load index (definition)...................426
M+S tires.......................................406
Maximum loaded vehicle weight
(definition).....................................425
Maximum load on a tire (definition) 426
Maximum permissible tire
pressure (definition) ....................... 426
Maximum tire load.........................423
Maximum tire load (definition).......426
MOExtended tires..........................406
Optional equipment weight
(definition).....................................426
PSI (pounds per square inch)
(definition).....................................426
Replacing.......................................427
Service life.....................................406
Sidewall (definition).......................426
Speed rating (definition)................425
Storing...........................................428
Structure and characteristics
(definition).....................................424
Temperature..................................420
TIN (Tire Identification Number)
(definition).....................................426
Tire bead (definition)......................426
Tire pressure (definition)................426
Tire pressures (recommended)......425
Tire size (data)...............................432
Tire size designation, load-bearing
capacity, speed rating .................... 421
Tire tread.......................................405
Tire tread (definition).....................426
Total load limit (definition).............427
Traction.........................................420
Traction (definition).......................427
Tread wear.....................................420
TWR (permissible trailer drawbar
noseweight) (definition).................427
Uniform Tire Quality Grading
Standards......................................419
Uniform Tire Quality Grading
Standards (definition)....................425
Unladen weight (definition)............426
Wear indicator (definition).............427
Wheel and tire combination...........435
Wheel rim (definition)....................425
see Flat tire
Tool
see Vehicle tool kit
Top Tether............................................64
Towing
Important safety guidelines...........397
Installing the towing eye................398
Removing the towing eye...............399
Towing a trailer
Active Parking Assist.....................230
Axle load, permissible....................457
Cleaning the trailer tow hitch ......... 381
Coupling up a trailer......................266
Decoupling a trailer.......................268
Driving tips....................................264
ESP®(Electronic Stability Program).74
20Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Ypage 444).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
iShould you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. The new Service and
Warranty Information booklet will be
posted to you.
24Introduction

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction25
Z

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
26Introduction