tailgate MERCEDES-BENZ GLC 2017 Owner's Manual

Stowage areas
Loading guidelines
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door. R
The cargo compartment is the preferred place
to carry objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible. R
The load must not protrude above the upper
edge of the seat backrests. R
Always place the load behind unoccupied
seats if possible. R
Hook in the cargo net when loading. R
Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
G WARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. R
Always stow objects in such a way that they
cannot be tossed about in these or similar
situations. R
Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets. R
Ensure that closable stowage spaces are
shut before beginning your journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines ( Y
page 278).278
Stowage areas
Stowage and features

Both outside seat backrests in the rear com-
partment are electrically unlocked with the
release handles either in the cargo compart-
ment or beside the seat backrests in the rear
compartment (vehicles with EASY-PACK tailgate
only). The corresponding rear seat backrests
then fold forward automatically.
Folding the rear seat backrests forward Preparation X
Vehicles without memory function: if neces-
sary, move the driver's or front-passenger
seat forward. X
Vehicles with memory function: when one or
both parts of the rear seat backrest are folded
forward, the respective front seat moves
forward slightly, when necessary, in order to
avoid contact.
When the engine is running, the driver's seat
does not move forward. X
Fully insert the rear seat backrest head
restraints.
X
Hook seat belt buckle tongue C through seat
belt retainer D .
Release handle in the cargo compartment X
Pull the left or right release handle C .
The corresponding backrest folds forward. X
Move the driver's or front-passenger seat
back if necessary.
Release handle next to the seat backrest The release handle beside the seat backrest is
only present in vehicles with an EASY-PACK tail-
gate.
X
Pull the left or right release handle C beside
the seat backrests.
The corresponding backrest folds forward. X
Move the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest
X
Pull release lever D forward.
Rear seat backrest C is released.X
Fold rear seat backrest C forward.X
Move the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be dam-
aged.282
Stowage areas
Stowage and features

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the side windows and sliding sunroof are
closed completely R
the blower is switched off R
the windshield wiper switch is in position 0R
the 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
! Make sure that the automatic transmission
is in neutral position \\ when washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged. R
Operating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position [ or ^ , the automatic
transmission will automatically switch to
park position ] and block the wheels.R
Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position [ or ^ , the automatic transmis-
sion will automatically switch to park posi-
tion ] and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
\\ :
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position ] .X
Release the brake pedal. X
Remove Start/Stop button from ignition lock
( Y
page 133). X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral \\ .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.312
Care
Maintenance and care

X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm) between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax. Care 313
Maintenance and care Z

Towing eye
Towing eye C is located in the left-hand stow-
age well under the cargo compartment floor. X
To remove: open the tailgate.X
Open the cargo compartment floor
( Y
page 288).X
Remove towing eye C .
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit s located in the left-hand stow-
age compartment. X
To remove: open the tailgate.X
Open the cargo compartment floor
( Y
page 288).X
Push retaining clamps C on the cover down
so as to release them. X
Fold up cover in the direction of arrow D .X
Remove tire inflation compressor

Opening X
Open the tailgate. X
Lift the cargo compartment floor upwards
( Y
page 288). X
Release the Velcro fastener and lift up
cover C in the cavity trim of the cargo com-
partment in the direction of the arrow.
Closing X
Fold back cover C in the opposite direction
to the arrow and close the Velcro fastener.
Make sure that cover C is in the recess of the
cavity trim provided for it.
i The fuse allocation chart is located in a
recess at the side of the fuse box. You can find
the corresponding fuse rating and fuse type
on the fuse allocation chart. Fuses 335
Breakdown assistance Z

must be positioned vertically, directly under
the jacking point of the vehicle.
! Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle: R
To raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised. R
The jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle. R
Avoid changing the wheel on uphill and down-
hill slopes. R
Before raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised. R
The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats. R
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height. R
Make sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm). R
Do not place your hands or feet under the
raised vehicle. R
Do not lie under the vehicle. R
Do not start the engine when the vehicle is
raised. R
Never open or close a door or the tailgate
when the vehicle is raised. R
Make sure that no persons are present in the
vehicle when the vehicle is raised. X
Using lug wrench C , loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
The jacking points are located just behind the
front wheel housings and just in front of the rear
wheel housings (arrows). X
Take the ratchet wrench out of the tire-chang-
ing tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.
X
Position jack