tailgate MERCEDES-BENZ GLC 2017 User Guide

dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 370).
Opening and closing
X
To open: pull remote operating switch C for
the tailgate until the tailgate opens. X
To close: turn the SmartKey to position G or
H in the ignition lock. X
Press and hold remote operating switch for
tailgate C until the tailgate is completely
closed.
When the vehicle is stationary, you can close the
tailgate from the driver's seat. When the vehicle
is also unlocked, you can also open the tailgate
from inside. Limiting the opening angle of the tail-
gate
General notes
! Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 8 in (20 cm) before
the stop.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Activating X
To open the tailgate: pull the handle on the
tailgate. X
To stop the opening procedure at the
desired position: press the closing button in
the tailgate or pull the handle on the outside
of the tailgate again. X
To store the position: press and hold the
closing button in the tailgate until you hear a
short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button on the tail-
gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can no
longer be unlocked: R
using the SmartKey R
using HANDS-FREE ACCESS R
using the remote operating switch on the door
control panelCargo compartment 89
Opening and closing Z

! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Unlocking X
Remove cargo compartment cover
( Y
page 285).X
Fold the rear seat backrest forward
( Y
page 281).X
Insert mechanical key D into opening C in
the paneling and push it in. X
Open the tailgate.
When you lock the vehicle, the cargo compart-
ment is also locked again.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.90
Side windows
Opening and closing

Replacing rear bulbs (vehicles with
halogen headlamps)
Opening and closing the side trim pan-
els
Example: right-hand side paneling
You must open the side trim panel in the cargo
compartment before you can replace the bulbs
in the tail lamps. X
To open: release right or left side trim
panel C at the top and fold it down in the
direction of the arrow. X
To close: insert side trim panel C .
Rear lamp cluster
Changing the backup lamp Due to their location, have the bulbs in the
backup lamp in the tailgate replaced at a quali-
fied specialist workshop. X
Switch off the lights. X
Open the tailgate.
Example: right-hand side handle X
In recess

switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually X
To apply: push handle C .
When the electric parking brake is applied,
the red I (USA only) or $ (Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed. X
To release: pull handle C .
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released: R
if the SmartKey is in position G or H in the
ignition lock ( Y
page 132) orR
if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position ]
and: R
the engine is switched off or R
the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle C . The electric parking brake is also engaged auto-
matically if: R
DISTRONIC PLUS brings the vehicle to a
standstill or R
the HOLD function is keeping the vehicle sta-
tionary R
Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red $ indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met: R
the seat belt has been fastened. R
the engine is running. R
the transmission is in position [ or ^ and
you accelerate.
or
you shift from transmission position ] to
position [ or ^ . You will need to accelerate
more on steeper gradients.
If the transmission is in position ^ the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake: R
the driver's door is closed. R
you are shifting out of transmission position
] or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.156
Parking
Driving and parking

R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 316) R
if the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, rear bicycle rack).
The rear view camera is protected from rain-
drops and dust by means of a flap. When the rear
view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the cargo compartment
Observe the notes on cleaning ( Y
page 316).
For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Activating/deactivating the rear view
camera
X
To activate: make sure that the Activa‐
tion by R gear function is selected in the
multimedia system (see the Digital Operator's
Manual). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process. X
To switch the function mode for vehicles
with trailer tow hitch: using the controller,
select symbol C for the "Reverse parking"
function or symbol D for "Coupling up a
trailer".
The symbol of the selected function is high-
lighted. X
To deactivate: shift the transmission to posi-
tion ] .
or X
Drive forwards at a speed greater than 7 mph
(12 km/h).
Multimedia display The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.Driving systems 183
Driving and parking Z

360° camera
General notes The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras: R
Rear view camera R
Front camera R
Two side cameras in the exterior mirrors
The cameras cover the immediate surroundings
of the vehicle. The system supports you, for
example when parking or if vision is restricted at
an exit.
You can show images from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system. A split-
screen view also includes a top view of the vehi-
cle. This view is calculated from the data sup-
plied by the installed cameras (virtual camera).
The seven split-screen views are: R
Top view and picture from the rear view cam-
era (130° viewing angle) R
Top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle) R
Top view and enlarged rear view R
Top view and enlarged front view R
Top view and trailer view (vehicles with trailer
tow hitch) R
Top view and images from the rear-facing side
cameras (rear wheel view) R
Top view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from [ or ^ to \\ , the guide
lines are hidden in the multimedia system.
When you change between transmission posi-
tions [ and ^ , you see the previously selec-
ted front or rear view.
Distances measured by PARKTRONIC will also
be optically displayed: R
in split screen view as red or yellow brackets
around the vehicle icon in the top view, or R
at the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is from an object. R
yellow brackets with thin lines: PARKTRONIC
is active R
yellow brackets with normal lines: an object is
present in close range of the vehicle R
red line: an object is present in the immediate
close range of the vehicle
Important safety notes The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. Make sure that there are no
persons, animals or objects in the maneuvering
area while maneuvering and parking in parking
spaces.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner: R
if the doors are open R
if the exterior mirrors are folded in R
if the tailgate is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the cameras are exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this case,
have the camera position and setting checked
at a qualified specialist workshop
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to
objects or the vehicle.
The guide lines in the multimedia system display
show the distances to your vehicle. The distan-
ces only apply to road level.
In trailer mode, the guide lines are shown at the
level of the trailer tow hitch.Driving systems 187
Driving and parking Z

The camera in the rear area is protected by
means of a flap. This flap opens when the 360°
camera is activated. Observe the notes on
cleaning ( Y
page 316). For technical reasons,
the flap may remain open briefly after the 360°
camera has been deactivated.
The field of vision and other functions of the
camera system may be restricted due to addi-
tional attachments (e.g. license plate holder,
rear bicycle carrier).
On vehicles with height-adjustable chassis,
depending on technical conditions, leaving the
standard height can result in: R
inaccuracies in the guide lines R
inaccuracies in the display of generated
images (top view)
Activation conditions The image from the 360° camera appears if: R
the multimedia system is switched on R
the 360° Camera function is switched on
If you are driving faster than at a moderate
speed and you turn on the 360° camera, a warn-
ing message appears.
The warning message disappears if: R
you are again driving at a moderate speed The
360° camera is then activated R
the message is confirmed with the 8 but-
ton
Switching the 360° camera on and off
using the button
X
To switch on: press button C .
The following appears depending on whether
gear [ or ^ is selected: R
a split screen with top view and the image
from the front camera or R
a split screen with top view and the image
from the rear view camera X
To switch off: press button C .
Activating the 360° camera using
reverse gear The 360° camera images can be automatically
displayed by engaging reverse gear. X
Make sure that the Activation by R gear
function is selected in the multimedia system
(see the Digital Operator's Manual). X
To show the 360° camera image: engage
reverse gear.
The multimedia system shows the area
behind the vehicle in split-screen mode. You
see the top view of the vehicle and the image
from the rear view camera.
You cannot stop the 360° camera display if
reverse gear is engaged.
Selecting the split-screen view or full
screen mode Switching between split screen views: X
To switch to the line with the vehicle icons:
slide 5 the controller. X
To select a vehicle icon: turn the controller.
Switching to full screen mode: X
Turn and press 180° View with the controller.
The full screen option is only available in the fol-
lowing views: R
Top view with picture from the rear view cam-
era R
Top view with picture from the front camera
Multimedia display
Important safety notes
The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations: R
under the front and rear bumpers R
very close to the front and rear bumpers R
in the area immediately above the tailgate
handle188
Driving systems
Driving and parking

X
Switch off the engine. X
Close the doors and tailgate. X
Couple up the trailer. X
Establish the electrical connection between
the vehicle and the trailer. X
Check that the trailer lighting system is work-
ing. X
Push the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example: R
ESP ®
R
PARKTRONIC R
Active Parking Assist R
Active Blind Spot Assist R
Active Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you couple
up a trailer, the vehicle always remains at high-
way level. Observe the following note when cou-
pling up a trailer: R
Unless highway level has been set manually,
the vehicle is automatically lowered to high-
way level. If a speed of 5 mph (8 km/h) has
been reached, this may be the case.
These restrictions apply to accessories that are
supplied with power via the trailer socket in your
vehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law: R
Safety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible. R
A separate brake system for certain types of
trailer. R
Safety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes. Towing a trailer There are several legal requirements for towing
a trailer, e.g. the maximum permissible speed.
Make sure that your car/trailer combination
complies with the local regulations: R
in your place of residence R
at your destination
The police and local authorities can provide reli-
able information.
To accumulate driving experience and accustom
yourself to the new handling characteristics,
practice the following at a location where there
is no traffic: R
Cornering R
Stopping R
Backing up
Check the following before the journey: R
Trailer tow hitch R
Safety switch for braked trailers R
Safety chains R
Electrical connections R
Lighting system R
Wheels and tires R
Load securing
Adjust the exterior mirrors so that you have a
clear view of the rear section of the trailer.
If the trailer is equipped with electronically con-
trolled brakes, pull away carefully in the car/
trailer combination. Brake manually using the
brake controller and check whether the brakes
function correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gently
at first to allow the trailer to run on. Then,
increase the braking force rapidly.Towing a trailer 205
Driving and parking Z

When overtaking, pay particular attention to the
extended length of your vehicle/trailer combi-
nation.
Due to the length of the vehicle/trailer combi-
nation, you require additional road space when
overtaking before you can change back to the
original lane.
If the automatic transmission repeatedly shifts
between gears on uphill or downhill gradients,
shift to a lower gear.
Driving in a lower gear and at a reduced speed
decreases the risk of engine damage.
If the coolant temperature increases signifi-
cantly when climate control is switched on,
switch climate control off.
Coolant heat can also be dissipated by opening
the windows and switching the ventilation
blower and the interior temperature to the high-
est level.
Decoupling a trailer
G WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
G WARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
! Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake. X
Apply the vehicle's parking brake manually. X
Shift the transmission to position ] . X
Close all doors and the tailgate. X
Switch off the engine. X
Secure the vehicle and trailer against rolling
away. X
Remove the trailer cable. X
Remove the safety chains, if there are any. X
Uncouple the trailer.
Removing the ball coupling X
Observe the manufacturer's installation
instructions. X
Press the protective cap into the ball coupling
recess. X
Make sure that the protective cap is firmly in
place.
Observe the loading guidelines ( Y
page 278)
and the safety notes regarding stowage spaces
( Y
page 278).
Information on cleaning and care of the trailer
tow hitch ( Y
page 316).
Trailer power supply
! Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated as the
weight of the trailer plus the weight of the load
and the trailer's equipment.206
Towing a trailer
Driving and parking

Display messages
Possible causes/consequences and P Solutions
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position [ is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position [ .
If transmission position ^ , \\ or ] is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Possi‐
ble Servic e Required You canno t shift int o transmission position ^ due to a malfunction .
The transmission position s ] , \\ or [ continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The transmission automatically shift s to
position \\ . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position ] .X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Notify a qualified specialist workshop or breakdown service.
Sto p Vehicl e Leave
Engine Runnin g Wai t
Transmission Cool‐
ing The transmission has overheated. Pullin g away can be temporarily
impaire d or no t possible.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Leav e th e engin e running.X
Wait until th e display message disappear s before pullin g away.
e The tailgat e is open .
G WARNIN G
Whe n th e engin e is running, exhaust gase s can ente r th e vehicl e inte-
rio r if th e tailgat e is open .
There is a ris k of poisoning .X
Clos e th e tailgate. Display messages 25 3
On-board computer and displays Z