service indicator MERCEDES-BENZ GLC 2017 Owners Manual

Index ....................................................... 4
Digital Operator's Manual .................. 26
Introduction .......................................... .2 6
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment .................. .2 7
Genuine Mercedes-Benz parts .............. .2 7
Operator's Manual ................................. 28
Service and vehicle operation ............... .2 8
Operating safety .................................... 30
QR codes for the rescue card ............... .3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 34
At a glance ........................................... 35
Cockpit .................................................. 35
Instrument cluster ................................. 36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel ........................ .4 1
Door control panel ................................. 42
Safety ................................................... 43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Protection against theft ........................ .7 6
Opening and closing ........................... 77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .8 4
Side windows ......................................... 90
Panorama roof with power tilt/sliding
panel ...................................................... 93
Seats, steering wheel and mirrors .... 98
Correct driver's seat position ................ 98
Seats ..................................................... 98
Steering wheel ..................................... 104 Mirrors ................................................. 106
Memory function ................................. 109
Lights and windshield wipers .......... 111
Exterior lighting ................................... 111
Interior lighting .................................... 115
Replacing bulbs ................................... 115
Windshield wipers ................................ 119
Climate control ................................. 123
Overview of climate control systems ... 123
Operating the climate control sys-
tems .................................................... 124
Air vents .............................................. 129
Driving and parking .......................... 131
Notes on breaking-in a new vehicle ..... 131
Driving ................................................. 131
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 148
Parking ................................................ 154
Driving tips .......................................... 157
Driving systems ................................... 162
Towing a trailer .................................... 202
On-board computer and displays .... 208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system ........................... 268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features ...................... 278
Stowage areas ..................................... 278
Features .............................................. 2902
Contents

DEF
Addin g .......................................... .1 51
Display message ............................ 243
Displaying level and range ............. 219
Filling capacity ............................... 367
Important safety notes .................. 367
Low outside temperatures ............. 367
Purity ............................................. 367
DEF ®
Additives ........................................ 367
Diagnostics connection ..................... .3 1
Diesel .................................................. 36 6
Digital Operator's Manua l
Help ................................................ .2 6
Introduction .................................... .2 6
Digital speedomete r ........................ .2 13
DIRECT SELECT lever
Automatic transmission ................. 141
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 310
Calling up (on-board computer) ..... 227
Driving systems ............................ .2 44
Engine ............................................ 240
General notes ................................ 227
Hiding (on-board computer) ........... 227
Introduction ................................... 227
Lights ............................................. 239
Safety systems .............................. 228
SmartKey ....................................... 255
Tires ............................................... 250
Vehicle .......................................... .2 52
Distance recorder ............................ .2 12
Distance warning (warning lamp) .... 265
Distance warning function
Function/notes ................................ 68
Distance warning system
see COLLISION PREVENTION
ASSIST PLUS
DI STRONIC PL US
Acti
vating ....................................... 165
Activation conditions ..................... 165
Cruise control lever ....................... 165
Deactivating ................................... 169
Display message ............................ 247 Displays in the instrument cluster .. 168
Driving tips ................................... .1 69
Driving with DISTRONIC PLUS ....... 166
Function/notes ............................ .1 64
Important safety notes .................. 164
Setting a speed .............................. 167
Setting the specified minimum
distance ......................................... 167
Stopping ........................................ 167
with Steering Assist and Stop&Go
Pilot ............................................... 169
Doors
Automatic locking (switch) .............. .8 4
Central locking/unlocking
(Sm artKey) ...................................... .7 7
Control panel .................................. .4 2
Display message ............................ 254
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 83
Opening (from inside) ...................... 83
Drinking and driving ......................... 157
Drive program
Automatic transmission ................. 144
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 225
Drive programs
Display (DIRECT SELECT lever) ...... 142
DYNAMIC SELECT switch .............. 139
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 311
Driving Assistance PLUS package ... 197
Driving on flooded roads .................. 161
Driving safety system
Crosswind Assist ............................. 73
Driving safety systems
ABS (Anti-lock Braking System) ....... 65
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 69
BAS ( Bra ke Assist System) .............. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 66
COLLISION PREVENTION ASSIST
PLUS ................................................ 67
Distance warning function ............... 68 Index 9

Using ............................................. 323
Tires
Aspect ratio (definition) ................. 355
Average weight of the vehicle
occupants (definition) .................... 354
Bar (definition) .............................. .3 54
Changing a wheel .......................... 356
Characteristics .............................. 354
Checking ........................................ 336
Curb weight (definition) ................. 355
Definition of terms ......................... 354
Direction of rotation ...................... 356
Display message ............................ 250
Distribution of the vehicle occu-
pants (definition) ............................ 356
DOT (Department of Transporta-
tion) (definition) ............................. 354
DOT, Tire Identification Number
(TIN) ............................................... 353
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 354
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 355
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 355
Important safety notes .................. 336
Increased vehicle weight due to
optional equipment (definition) ...... 354
Information on driving .................... 336
Kilopascal (kPa) (definition) ........... 355
Labeling (overview) ........................ 351
Load bearing index (definition) ...... 356
Load index ..................................... 353
Load index (definition) ................... 355
Maximum load on a tire (defini-
tion) ............................................... 355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum permissible tire pres-
sure (definition) ............................. 355
Maximum tire load ......................... 353
Maximum tire load (definition) ....... 355
MOExtended tires .......................... 338
Optional equipment weight (defi-
nition) ............................................ 356
P SI
(pounds per square inch) (def-
inition) ........................................... 355
Replacing ....................................... 356 Service life ..................................... 337
Sidewall (definition) ....................... 355
Snow chains .................................. 338
Speed rating (definition) ................ 355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Summer tires in winter .................. 338
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356
Tire bead (definition) ...................... 355
Tire pressure (definition) ................ 355
Tire pressures (recommended) ...... 354
Tire size (data) ............................... 360
Tire size designation, load-bearing
capacity, speed rating .................... 351
Tire tread ....................................... 337
Tire tread (definition) ..................... 355
Total load limit (definition) ............. 356
Traction ......................................... 350
Traction (definition) ....................... 356
Tread wear ..................................... 350
Uniform Tire Quality Grading
Standards ...................................... 349
Uniform Tire Quality Grading
Standards (definition) .................... 354
Wear indicator (definition) ............. 356
Wheel and tire combination ........... 360
Wheel rim (definition) .................... 354
see Flat tire
Top Tether ............................................ 61
Topping up
DEF ................................................ 151
Touchpad
Changing the station/music
track .............................................. 271
Character suggestions ................... 270
Deleting characters ....................... 270
Entering a space ............................ 270
Entering characters ....................... 270
Gesture control .............................. 270
Handwriting recognition ................ 270
Operating the touchpad ................. 270
Overview ........................................ 270
Quick access for Audio .................. 271
Switching ....................................... 270
Switching input line ....................... 27022
Index

Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp C flashes. The alarm system
is armed after approximately ten seconds. X
To disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or X
Insert the SmartKey into the ignition lock.
or X
Press the Start/Stop button.
The SmartKey must be in the vehicle. A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the tailgate R
the hood X
To stop the alarm with the SmartKey:
press the 6 or 7 button on the Smart-
Key.
The alarm is stopped.
or X
Remove the Start/Stop button from the igni-
tion lock ( Y
page 133). X
Insert the SmartKey into the ignition lock.
The alarm is stopped. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection.
The emergency call system sends a message
or establishes a data connection provided
that: R
you have subscribed to the mbrace service. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.76
Protection against theft
Safety

Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake ( Y
page 156).
The vehicle is braked as long as you keep
handle C of the electric parking brake
depressed. The longer electric parking brake
handle C is depressed, the greater the brak-
ing force.
During braking: R
a warning tone sounds R
the Please Release Parking Brake mes-
sage appears R
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the rec-
ommended tire pressure. X
Remove unnecessary loads. X
Remove roof racks when they are not needed. X
Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking. X
Have all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can Driving tips 157
Driving and parking Z

Problems with the 115 V power socket Problem
Possible causes/consequences and P Solutions
The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak. X
Start the engine.
or X
Charge the battery ( Y
page 327).
If the indicator lamp still does not light up: X
Visit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high. X
Remove the electronic device connector from the 115 V socket. X
Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter: X
Visit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power. X
Connect a suitable electronic device.
mbrace
General notes The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the

The system offers various services, e.g.: R
Automatic and manual emergency call R
Roadside Assistance call R
Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs: R
The indicator lamp in the SOS button does not
come on during the system self-test. R
The indicator lamp in the R Roadside
Assistance button does not light up during
self-diagnosis of the system. R
The indicator lamp in the

lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means. Roadside Assistance X
To call: press Roadside Assistance but-
ton C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Connec‐
ted message appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 300).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing. Features 297
Stowage and features Z

In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All vehicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 328).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 328).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.Battery (vehicle) 327
Breakdown assistance Z

Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are
low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.328
Jump-starting
Breakdown assistance