service indicator MERCEDES-BENZ GLC 2018 Owners Manual

Index ....................................................... 4
Digital Operator's Manual .................. 27
Introduction .......................................... .2 7
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment .................. .2 8
Genuine Mercedes-Benz parts .............. .2 8
Operator's Manual ................................. 29
Service and vehicle operation ............... .2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ..................... .3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................ .3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel ........................ .4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft ........................ .7 6
Opening and closing ........................... 78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .8 5
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors .... 99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers .......... 112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking .......................... 135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays .... 220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ........................... 280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ...................... 290
Stowage areas ..................................... 290
Features .............................................. 3022
Contents

Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 169
Storing the current speed or call-
ing up the last stored speed .......... 170
Cup holder
Center console .............................. 302
Important safety notes .................. 302
Rear compartment ......................... 302
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D Data
see Technical data
Data carrier
Selecting ........................................ 229
Daytime running lamps
Display message ............................ 251
Function/notes ............................. 112
Switching on/off (on-board com-
puter) ............................................. 234
Diagnostics connection ...................... 32
Digital Operator's Manual
Help ................................................. 27
Introduction ..................................... 27
Digital speedometer ......................... 225
DIRECT SELECT lever
Automatic transmission ................. 146
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 322
Calling up (on-board computer) ..... 239
Driving systems ............................. 256
Engine ............................................ 252
General notes ................................ 239
Hiding (on-board computer) ........... 239
Introduction ................................... 239
Lights ............................................. 251
Safety systems .............................. 240
SmartKey ....................................... 267
Tires ............................................... 262
Vehicle ........................................... 264 Distance Pilot DISTRONIC
Activating ....................................... 172
Activation conditions ..................... 172
Cruise control lever ....................... 172
Display Message ............................ 259
Displays in the instrument cluster .. 175
Driving tips .................................... 176
Driving with Distance Pilot
DISTRONIC .................................... 173
Function/notes ............................. 170
Important safety notes .................. 171
Setting a speed .............................. 174
Setting the specified minimum
distance ......................................... 174
Stopping ........................................ 174
Switching off .................................. 176
with Steering Pilot ......................... 177
Distance recorder ............................. 224
Distance warning (warning lamp) .... 277
Distance warning function
Function/notes ................................ 68
Distance warning system
see Active Brake Assist
Doors
Automatic locking (switch) ............... 85
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 43
Display message ............................ 266
Emergency lo cking ........................... 85
Eme rg ency unlocking ....................... 85
Important safety notes .................... 84
Opening (from inside) ...................... 84
Drinking and driving ......................... 161
Drive program
Automatic transmission ................. 150
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
Drive programs
Display (DIRECT SELECT lever) ...... 148
DYNAMIC SELECT switch .............. 144
Drive system
DSR ............................................... 180
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 323
Driving Assistance PLUS package ... 209Index 9

Operation ......................................... 52
System self-test .............................. .5 4
Occupant safety
Air bags .......................................... .4 9
Automatic measures after an acci-
dent ................................................. 59
Belt warning .................................... .4 9
Childr en in the vehicle .................... .6 0
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation ........................................ .5 2
System self-test ............................... 54
Odometer ........................................... 224
Off-road driving
Approach/departure angle ............ 384
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 167
General information ....................... 166
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Traveling uphill ............................... 168
Off-road program
Activating/deactivating. ................ 183
General notes ................................ 181
Overview of programs .................... 182
Off-road system
DSR ............................................... 180
Off road drive pro gram .................. 181
Off-roa d 4ETS .................................. 70
Off-road ESP ®
.................................. 72 Oil
see Engine oil
On-board computer
AMG menu ..................................... 235
Assistance graphic menu ............... 231
Assistance menu ........................... 232
Display messages .......................... 239
Displaying a service message ........ 323
Displays and operation .................. 220
Distance Pilot DISTRONIC ............. 175
Factory settings ............................. 235
G-Meter ......................................... 236
Head-up display ............................. 223
Head-up display menu ................... 233
Important safety notes .................. 220
Instrument cluster menu ............... 234
Lights menu ................................... 234
Media menu ................................... 228
Menu overview .............................. 224
Message memory .......................... 239
Navigation menu ............................ 226
RACETIMER ................................... 237
Radio menu ................................... 228
Service menu ................................. 231
Settings menu ............................... 231
Standard display ............................ 224
Telephone menu ............................ 230
Trip menu ...................................... 224
Video DVD operation ..................... 229
Opening and closing the side trim
panels ................................................. 119
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 31
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 27
Operator's Manual
Overview .......................................... 29
Vehicle equipment ........................... 29
Outside temperature display ........... 221
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 6516
Index

Maximum loaded vehicle weight
(definition) .................................... .3 68
Maximum permissible tire pres-
sure (definition) ............................ .3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) .......................................... .3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing .......................................... .3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ..................... .3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C h aracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP ®
(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205 Index 23

Problems with the 115 V power socket Problem
Possible causes/consequences and P Solutions
The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak. X
Start the engine.
or X
Charge the battery ( Y
page 340).
If the indicator lamp still does not light up: X
Visit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high. X
Remove the electronic device connector from the 115 V socket. X
Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter: X
Visit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power. X
Connect a suitable electronic device.
mbrace
General notes The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the

The system offers various services, e.g.: R
Automatic and manual emergency call R
Roadside Assistance call R
Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs: R
The indicator lamp in the SOS button does not
come on during the system self-test. R
The indicator lamp in the R Roadside
Assistance button does not light up during
self-diagnosis of the system. R
The indicator lamp in the

lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
if there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means. Roadside Assistance button X
To call: press roadside assistance button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Connec‐
ted message appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
Current location of the vehicle R
Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 312).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing. Features 309
Stowage and features Z

For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery charge state checked more
frequently if you use the vehicle mainly for short
trips or if you leave it standing idle for a lengthy
period. Consult a qualified specialist workshop
if you wish to leave your vehicle parked for a long
period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
Al l ve hicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 341).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 341).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.340
Battery (vehicle)
Breakdown assistance

Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary. Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.
Jump-starting Hybrid vehicles: make sure that you read the separate Operator's Manual. You could otherwise fail
to recognize dangers, e.g. due to high voltage.
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are
low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The Jump-starting 341
Breakdown assistance Z

Maximum tire pressures
C
Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure ( Y
page 352).
i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes Observe the notes on tire pressure
( Y
page 352).
Information on air pressure for the tires on your
vehicle can be found: R
on the vehicle's Tire and Loading Information
placard on the B-pillar R
in the tire pressure table in the fuel filler flap
( Y
page 352) R
in the "Tire pressure" section
Checking tire pressures manually To determine and set the correct tire pressure,
proceed as follows: X
Remove the valve cap of the tire that is to be
checked. X
Press the tire pressure gauge securely onto
the valve. X
Read the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table
( Y
page 352). X
If the tire pressure is too low, increase the tire
pressure to the recommended value. X
If the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker. X
Screw the valve cap onto the valve. X
Repeat these steps for the other tires.
Tire pressure loss warning system
General notes While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active Press
'OK' to Restart message which appears in
the Service menu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section ( Y
page 356).
Important safety notes The tire pressure warning system does not warn
you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
( Y
page 352).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if: R
snow chains are mounted on your vehicle's
tires. R
road conditions are wintry.Tire pressure 355
Wheels and tires Z