engine MERCEDES-BENZ GLC 2019 Owners Manual

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Display messagesPossible causes/consequences andPPSolutions
Stop Vehicle LeaveStop Vehicle LeaveEngineEngineRunningRunningWaitWaitTransmission Cool‐Transmission Cool‐inging
The transmission has overheated. Pulling away can be temporarilyimpaired or not possible.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions. Do not continue drivingunder any circumstances.
XLeave the engine running.
XWait until the display message disappears before pulling away.
eThe tailgate is open
GWARNING
When the engine is running, exhaust gases can enter the vehicle inte-rior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
fThe hood is open. A warning tone also sounds.
GWARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 152).
XClose the hood.
QAt least one door is open. A warning tone also sounds.
XClose all the doors.
o
Rear Left BackrestRear Left BackrestNot LatchedNot LatchedorRearRearRight Backrest NotRight Backrest NotLatchedLatched
Vehicle with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or right-hand side.
XPush the backrest back until it engages.
o
Rear Center Back‐Rear Center Back‐rest Not Engagedrest Not Engaged
Vehicle with through-loading facility in the rear compartment:
The center rear seat backrest is not engaged.
XPush the backrest back until it engages.
254Displaymessages
On-b oard computer and displays

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Safety systems
Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
'MQ'(USA only),M(Canada only): the red brake system warning lamp is litwhile the engine is running.
A warning tone also sounds.
GWARNING
The brake boosting effect is malfunctioning and the braking characteristics may beaffected.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to roadand traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 152).
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
'MQ'(USA only),M(Canada only): the red brake system warning lamp lightsup while the engine is running.
A warning tone also sounds.
There is not enough brake fluid in the brake fluid reservoir.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to roadand traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 152).
XDo not add brake fluid. Adding more will not correct the malfunction.
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
'QUSA only: the red brake system warning lamp is lit while the engine is running.The multifunction display also shows a display message with the&symbol.
The brake pads/linings have reached their wear limit.
XVisit a qualified specialist workshop.
258Warning and indicator lamps in the instrument cluster
On-board computer and displays

Page 261 of 370

Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
%QThe yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listedabove. The front and rear wheels could therefore lock if you brake hard, for exam-ple.
The steerability and braking characteristics may be severely affected. The brakingdistance in an emergency braking situation can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is defective, there is also a possibility that other systems,such as the navigation system or the automatic transmission, will not be available.
'M

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Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
I$QI(USA only),$(Canada only): the red indicator lamp for the electricparking brake flashes or is lit and/or the yellow warning lamp for the electricparking brake is lit.
XObserve the additional display messages in the multifunction display.
uQThe red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
Further information about the restraint system (Ypage 43).
Engine
Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions

Page 267 of 370

Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
XIf the coolant temperature is below the red marking, drive to the nearest quali-fied specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in mountainous terrainand stop-and-go traffic.
Driving systems
Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions

Page 280 of 370

Stowage areas
Loading guidelines
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle. For this reason, you shouldobserve the following notes when transporting aload:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe cargo compartment is the preferred placeto carry objects.
RPosition heavy loads as far forward as possi-ble and as low down in the cargo compart-ment as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load behind unoccupiedseats if possible.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edges forprotection.
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (Ypage 278).
278Stowage areas
Stowage and features

Page 294 of 370

12 V sockets
General notes
XTurn the SmartKey to positionGin the igni-tion lock (Ypage 131).
The sockets can be used for accessories with amaximum draw of 180 W (15 A). Accessoriesinclude such items as chargers for mobilephones.
If you use the sockets for long periods when theengine is switched off, the battery may dis-charge.
An emergency cut-out ensures that the on-board voltage does not drop too low. If the on-board voltage is too low, the power to the sock-ets is automatically cut. This ensures that thereis sufficient power to start the engine.
If you have connected a device to the 12 Vsocket, leave the cover of the stowage com-partment open. This prevents the cover frombeing blocked.
Socket in the front center console
12 V socket (example)
XTo open:open the stowage compartment(Ypage 279).
XLift up the cover of socketD.
XTo close:push coverCof the stowage com-partment closed.
Socket in the rear compartment center
console
XPull coverDout by its top edge.
XLift up the cover of socketC.
Socket in the cargo compartment
XLift up the cover of socketC.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if
the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
292Features
Stowage and features

Page 296 of 370

Problems with the 115 V power socket
ProblemPossible causes/consequences andPPSolutions
The warning lamp on the115 V power socket isnot lit.
The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 321).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down theconverter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominalpower of less than 150 watts, but has a very high switch-on current.This device will not work. If you connect such a device, the 115 Vpower socket will not supply it with power.
XConnect a suitable electronic device.
Mercedes-Benz emergency call sys-
tem
Information on these requirements can be foundin the Digital Operator's Manual.
XTo open:press coverC.
XTo make an emergency call:press SOS but-tonDbriefly.The indicator lamp in SOS buttonDflashesuntil the emergency call is concluded.
XWait for a voice connection to the Mercedes-Benz emergency call center.
XAfter the emergency call, close coverC.
You will see a message if:
Ra connection to the Mercedes-Benz emer-gency call center cannot be established
Ra call has not been automatically forwardedto the public emergency call center
In this case, dial the emergency number onyour mobile phone.
Further information on the Mercedes-Benzemergency call system can be found in the Dig-ital Operator's Manual.
Mercedes me connect
General notes
The display of the multimedia system indicatesthat a call is active. During the call, you can callup the navigation menu by pressing the

Page 297 of 370

Roadside Assistance button
XTo call:press buttonCfor Roadside Assis-tance.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Info call button
This function is not available in all countries.
XTo call:press Info call buttonC.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operate upto three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener, parkthe vehicle outside the garage. Do not run theengine while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integrated garagedoor opener, contact an authorized Mercedes-Benz Center.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
Features295
Stowage and features
Z

Page 298 of 370

More information on HomeLink®and/or com-patible products is also available online athttp://www.homelink.com.
Notes on the declaration of conformity(Ypage 278).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the door with
the integrated garage door opener, persons in
the range of movement of the door may
become trapped or be struck by the door.
There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the door.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"(Ypage 296).
Garage door remote control

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