MERCEDES-BENZ GLC SUV 2018 Owner's Manual

Installing the parcel net
XOpen cargo compartmentfloor ;
(Ypage 300), rais eby approximately 45 °and
remove to th erear .
XPlac ecargo compartmen tfloor ;onaclean
surface.
XStretch parcel ne t: ove rcargo compart-
men tfloor ;as shown.
Mak esur ethat:
Rparcel ne t: is aligned wit hth ecenter of
cargo compartmen tfloor ;
Rrubber ban d= is belo wmounting s?
Rtab Ais facing forward
XSlide cargo compartmen tfloor ;horizon-
tally int oth ecargo compartmen tuntil mount-
ing s? are positioned in guide sE on bot h
sides.
XRaise cargo compartmen tfloor ;by approx -
imately 45 °so that mounting s? engage
audibly.
Mak esur ethat:
Rrubber ban dC is belo wclas pB. The rubber
ban dmust no tbloc kth eclasp.
Rrubber ban d= is belo wbase D.
XFold cargo compartmen tfloor ;down and
press down until it engages.
Coat hooks on the tailgate
:Coat hoo k
Cargo compartment plug-in module
(telescope bars)
General notes
The cargo compartmen tplug-in module allows
you to use your cargo compartmen tfor avariet y
of purposes.
The followin gaccessory part sare locate dunder
th ecargo compartmen tfloor:
Ra telescopic rod
Rtwo mounting elements
Rtwo brackets
Important safety notes
GWARNIN G
If you driv ewhen th ecargo compartmen tfloor
is open ,objects could be flun garound, thus
striking vehicl eoccupants. Ther eis aris kof
injury, particularly in th eevent of sudde n
braking or asudde nchang ein direction .
Always close th ecargo compartmen tfloor
before ajourney.
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Installation
XOpen cargo compartmentfloor ;
(Ypage 300).
XAttac hbrackets :in th edesired position on
th eside of cargo compartmen tfloor ;.
XClose cargo compartmen tfloor ;.
XTurn mounting elements =to=.
XInser tmounting elements =intobrack-
et s:.
XPull telescopic rod ?apart .
XInserttelescopic rod ?intomounting ele-
ments =.
XTurn bot hmounting elements =to& until
you fee lthem engage .
Stowage well under the cargo com-
partment floor
Important safety notes
GWARNIN G
If you driv ewhen th ecargo compartmen tfloor
is open ,objects could be flun garound, thus
striking vehicl eoccupants. Ther eis aris kof
injury, particularly in th eevent of sudde n
braking or asudde nchang ein direction .
Always close th ecargo compartmen tfloor
before ajourney.
The followin gitems are locate dbeneat hth e
cargo compartmen tfloor:
Rth efoldin gbox
Rtire-chang etool kit
RTIREFI Tkit
Rth eEASY-PACK load-securin gkit
Opening/closing the cargo compart-
ment floor
XTo open :open th etailgate.
XHoldin gribbing ;,press handle :down .
Handle :folds up.
XFold out hoo k= on th eunderside of th e
cargo compartmen tfloor in th edirection of
th earrow.
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XAttach hook=to the cargo compartment's
upper seal ?.
XTo close:detach hook =from the cargo
compartment's upper seal ?.
XFasten hook=to the bracket on the under-
side of the cargo compartment floor.
XFold the cargo compartment floor down.
XPress the cargo compartment floor down until
it engages.
Locking/unlocking the cargo compart-
ment floor
1Cargo compartment floor unlocked
2Cargo compartment floor locked
The cargo compartment floor can be locked and
unlocked using the mechanical key.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 382).
!Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to avoid damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
Rfully raise the sliding sunroof/panorama
roof with power tilt/sliding panel
Ropen the tailgate fully
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Vehicles with a panorama roof with power
tilt/sliding panel: the panorama roof with
power tilt/sliding panel cannot be opened if a
roof carrier is installed. The panorama roof with
pow
er tilt/sliding panel can still be raised to
allow ventilation of the vehicle interior. If the
panorama roof with power tilt/sliding panel
makes contact with a roof carrier approved by
Mercedes-Benz, the sunroof will lower slightly
but remain raised at the rear.
Attaching the roof carrier
XSecure the roof carrier to the roof rails.
XObserve the manufacturer's installation
instructions.
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Stowag ean d features
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Features
Cup holder
Important safety notes
GWARNIN G
If you transpor tobject sin th evehicl einterio r
and these are no tadequately secured ,they
could slip or be flun garoun dand thereby
strik evehicl eoccupants. In addition ,cup
holders ,open stowage spaces and mobile
phon ebrackets may no talways be able to
hold th eobject splaced in them in th eevent of
an accident. Ther eis aris kof injury, particu-
larly in th eevent of shar pbraking or sudde n
changes of direction .
RAlways stow objectsin suc h away that they
canno tbe tosse dabout in these or similar
situations.
RAlways mak esure that object sdo no tpro -
trude out of th estowage spaces, luggag e
nets or stowage nets .
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard ,poin -
ted, sharp-edged, fragile or larg eobject sin
th ecargo compartment.
!Only use th ecup holders for containers of
th eright siz eand whic hhave lids. The drinks
could otherwise spill .
!Do notexpos edrinks bottles in th ecup
holder in th ecente rconsole to continuous,
stron gand direct sunlight. The passenger
compartmen tin th earea of th ecente rcon-
sole can otherwise be damaged by th econ-
centrate dand reflecte dsunlight.
Observ eth eloadin g
g
uidelines (Ypage 290).
Cup holder in the front center console
XTo open:open th estowage compartmen t
(Ypage 291).
XTo remove: slide catch=forward and pull
out cup holder ;.
XTo insert:insert cup holder ;and slide bac k
catch =.
XTo close: push cover :of th estowage com-
partmen tclosed.
If you remove th ecup holder insert ,you can use
th eresulting compartmen tfor stowage .
You can remove th ecup holder' srubber mat for
cleaning. Clean wit hclear, lukewarm water only.
Cup holder in the rear seat armrest
!Do no tsit on or support your body weigh ton
th erear seat armres twhen it is folded down ,
as you could otherwise damag eit.
!Close th ecup holder before foldin gth erear
seat armres tup. Otherwise, th ecup holder
could be damaged.
XFold down th erear seat armrest.
XTo open :press th efron tof cup holder :
or ;.
Cup holder :or; extend sautomatically.
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XTo fold out:place a container in the cup
holder.
The cup holder :or; folds down automat-
ically.
XTo fold in: remove the container.
The cup holder :or; folds in automati-
cally.
XTo close: slide cup holder :or; back until
it engages.
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
:Mirror light
;Retainer
=Retaining clip, e.g. for a car park ticket
?Vanity mirror
AMirror cover
Vanity mirror in the sun visor
Mirror light :only functions if the sun visor is
clipped into bracket ;and mirror cover Ahas
been folded up.
Glare from the side
XFold down the sun visor.
XPull sun visor :out of retainer ;.
XSwing sun visor :to the side.
XSlide sun visor :horizontally as required.
Rear side window roller sunblinds
!
Always guide the roller sunblind by hand. Do
not let it snap back suddenly as this would
damage the automatic roller mechanism.
!Do not drive the vehicle with the roller sun-
blind hooked in and the side windows opened
simultaneously. The roller sunblind can jump
out of the retainers and spring back suddenly
when driving at high speeds, e.g. when driving
on the freeway. This could damage the inertia
reel. Therefore, either close the side window
or retract the roller sunblind before driving at
high speeds.
XTo extend: pull the roller sunblind out by
tab :and hook it onto retainers ;at the top
of the window.
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Ashtray
Fron t ashtray
!The stowage spac eunder th eashtray is no t
heat resistant .Befor eplacing lit cigarette sin
th eashtray, mak esur ethat th eashtray is
properly engaged. Otherwise ,th estowage
spac ecould be damaged.
XTo open :open th estowage compartmen t
(Ypage 291).
XPush th ecover of th eashtray upwards at it s
right side =.
XTo remove th einsert: hold theside sof
insert ?,push it forward and lift it up ;and
out .
XTo install th einsert: press insert ?intoth e
holder until it engages.
XTo close: close thecover of th eashtray.
XPush cover :of th estowage compartmen t
closed.
iYou can remove th eashtray insert and use
th eresulting compartmen tfor stowage .
Rear compa rtment ashtray
XTo open :pull cover ;out by it sto pedge .
XTo remove th einsert: push ribbin g= from
th elef tside and pull insert :upwards.
XTo install th einsert: installinsert :from
abov eint oth eholder and press down int oth e
holder until it engages.
Cigarette lighter
GWARNIN G
You can burn yourself if you touch th ehot
heating elemen tor th esocke tof th ecigarette
lighter.
In addition ,flammabl ematerials can ignit eif:
Rth ehot cigarette lighte rfalls
Ra child hold sth ehot cigarette lighte rto
objects ,for exampl e
There is aris kof fir eand injury.
Always hold th ecigarette lighte rby th eknob.
Always mak esur ethat th ecigarette lighte ris
out of reac hof children .Never leav echildren
unsupervised in th evehicle.
Your attention mus talways be focused on th e
traffic conditions. Only use th ecigarette lighte r
when road and traffic condition spermit .
Cigarette lighte r(example)
XTurn th eSmartKey to position 2in th eigni-
tion loc k (Ypage 136).
XTo open :open th estowage compartmen t
(Ypage 291).
XPress in cigarette lighte r;.
Cigarette lighte r; will pop out automatically
when th eheating elemen tis red-hot .
XTo close: push cover :of th estowage com-
partmen tclosed.
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12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 136).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front center console
12 V socket (example)
XTo open: open the stowage compartment
(Ypage 291).
XLift up the cover of socket ;.
XTo close:push cover :of the stowage com-
partment closed.
Socket in the rear compartment center
console
XPull cover ;out by its top edge.
XLift up the cover of socket :.
Socket in the cargo compartment
XLift up the cover of socket:.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
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RHave the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
RNever plug the connector cable into a 115 V
power socket that is damaged or has been
pulled out of the trim.
GDANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a
risk of fatal injury.
Only connect appropriate devices to the
power socket.
!Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes
The 115 V power socket provides an alternating
voltage of 115 V so that small electronic devices
can be connected. These devices, such as
games consoles, chargers and laptops, must not consume more than a maximum of 150 watts
altogether.
Requirements for operation of these devices:
Rthe electronic device that you connect has a
suitable connector and conforms to stand-
ards specific to the country you are in.
Rthe plug of the electronic device is plugged
correctly into 115 V power socket.
Rthe maximum wattage of the device to be
connected must not exceed 150 watts.
Rthe on-board power supply is within a permis-sible voltage range.
Rthe 12 V sockets in the rear compartment and
the cargo compartment are operational.
Using the 115 V power socket
XTo switch on: switch the ignition on.
XOpen flap=.
XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ;lights up.
XTo switch off: disconnect the plug from
115 V power socket :.
Ensure that you do not pull on the cord.
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Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 340).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
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The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 307).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
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