MERCEDES-BENZ GLC SUV 2018 Owner's Manual

Vehicle
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
ÐNThe red power steering warning lamp is lit while the engine is running.
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
XCheck whether you are able to apply the extra force required.
If you are able to steer safely:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If you are unable to steer safely:
XDo not drive on.
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster279
On-board computer and displays
Z

General notes
The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in theDigital Operator's Manual.
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rother road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example:
Ra diverted route
Rthe road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations. Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is
recommended to insta

ll it at a distance
of at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.
280Function restrictions
Multimedia system

Operating system
Overview
General notes
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off
XPress the Übutton on the center console
to the right of the controller.
Adjusts the volume
XTurn the thumbwheel to the right of the con-
troller.
The volume is adjusted:
Rfor the currently selected media source
Rduring traffic or navigation announcements
Rin hands-free mode during a phone call
Switching the sound on or off
XPress the thumbwheel to the right of the con-
troller.
or
XPress the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
iNavigation announcements will be heard
even if the sound is muted.
Functions
The multimedia system has the following func-
tions:
RRadio mode
RMedia mode with media search
RSound system
RNavigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
RCommunication functions
RSIRIUS Weather (COMAND)
RVehicle functions with system settings
RFavorites functions
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Back button
You can use the%button to exit a menu or to
call up the display of the current operating
mode.
XTo exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
XTo call up the highest level menu: press the
% button for longer than two seconds.
Operating system281
Multimedia system
Z

Touchpad
Switching the touchpad on/off
Multimedia system:
XSelect VehicleQSystem Set‐tingsQTouchpadQActivate Touch‐pad.
The touchpad is switched on Oor off ª.
Operating the touchpad
:Touch-sensitive surface
;Favorites button
=Calls up quick access for audio
?Back button
Navigating in menus and lists can be done via
touch-sensitive surface :byswiping with
your finger.
XTo select the menu item: swipe up, down, to
the left or right.
XPress the touchpad.
XTo move the digital map: swipe in all direc-
tions.
Swiping with two fingers , e.g. using this func-
tion:
XTo show or hide the audio menu: swipe up
or down with two fingers.
XTo increase or reduce the vehicle and
sound settings: turn two fingers to the right
or left.
XTo zoom in and out of the map: move two
fingers together or apart.
Character entry with handwriting rec-
ognition
Entering characters
XUse one finger to write characters on the sur-
face.
The character is entered in the input line. If
the character that you have entered can be
interpreted in different ways, these character
suggestions are displayed.
XIf character suggestions are shown, turn and
press the controller.
XResume the character entry on the touchpad.
Handwriting recognition
Example: COMAND
:
Active input line
;Inserts a space
=Character entered on the touchpad
?Deletes characters
XTo display the menu: press the touchpad.
Example: COMAND
:
To exit the menu
;To return to handwriting recognition
=To use the phone book or text templates
?To select the input line or changes the posi-
tion of the cursor
282Operating system
Multimedia system

ATo switch the language
BTo finish character entry
XTo select the input line:selectp.
XSwipe up or down.
XTo move the cursor within the input line:
selectp.
XSwipe to the left or right.
XTo delete characters: swipe to the left if an
input line is selected.
XTo confirm the entry: press the touchpad.
Switching the text reader function of the
handwriting recognition on/off
Multimedia system:
XSelectVehicleQSystem Set‐tingsQTouchpadQRead Out Hand‐writing Recognition.
The read-aloud function is switched on Oor
off ª.
Quick access for audio
Changing the station/music track
Depending on the audio source that is currently
activated, you can use this function to select the
next station or music track.
XSwipe upwards with two fingers on the touch-
pad.
The current audio source is displayed.
XTo select the previous or next station/
music track: glide to the right or left.
The selected station/music track is played.
Switching the character entry between
touchpad and controller
Requirement: an input line for text, numbers or
characters has been selected.
XTo switch to the controller: press the con-
troller.
Character entry using the controller is active.
XTo switch to the touchpad: press the touch-
pad with your finger.
Handwriting recognition on the touchpad is
active.
Favorites
Calling up and exiting favorites
XTo call up: press theßbutton on the con-
troller or on the touchpad.
XSelect a favorite, e.g. Vehicle.
The favorites are displayed.
XTo exit: press the ßbutton again.
Adding favorites
Adding predefined favorites
Example: favorites arranged in one row
:
Adds a new favorite
;Renames a selected favorite
=Moves a selected favorite
?Deletes a selected favorite
XPress the ßbutton.
The favorites are displayed.
These are arranged in either one or two rows,
each with five tiles.
XFavorites are arranged in one row: slide
6 the controller.
The menu bar is shown.
XSelect Reassign.
The categories are displayed.
XSelect a category.
The favorites are displayed.
XSelect a favorite.
Operating system283
Multimedia system
Z

XAdd a favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten.
XFavorites are arranged in one row:slide
6 or5 the controller.
XTo select WAdd: turn and press the con-
troller.
The categories and predefined favorites are
displayed.
XSelect a category.
The favorites are displayed.
XSelect a favorite.
XAdd a favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten.
Adding your own favorites
XSelect VehicleQClimate Control.
XPress and hold the ßbutton until the
favorites are displayed.
XAdd a favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten.
Climate control settings
General notes
You can adjust the climate control settings
using the climate control bar or the climate con-
trol menu.
Important climate control functions can be set
in the climate control bar:
RTemperature
RAirflow
RAir distribution
The climate control bar is visible in most dis-
plays.
You can find all available climate control func-
tions in the climate control menu. You can use
the climate control bar to switch to the climate
control menu.
Overview
Climate control bar (COMAND)
:
Adjusts temperature, air distribution on the
left and airflow, displays the current settings
;Calls up the climate control menu, displays
the current cooling and climate mode set-
tings
=Adjusts temperature and air distribution on
the right, displays the current settings
There may be fewer settings or none depending
on your vehicle's equipment.
Calling up the climate control bar
Multimedia system:
XSelect Vehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
Calling up the climate control menu
Multimedia system:
XSelect Vehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
XTo select from climate control bar ;: turn
and press the controller.
The menu for selecting the climate control
function is activated.
XTo select the climate control function: turn
and press the controller.
The selected climate control function
appears.
284Operating system
Multimedia system

Settings in the climate menu
Adjusting the climate mode settings
The climate mode determines the type of air-
flow. The setting is active when the air-condi-
tioning system is set toÃ(
Ypage 128).
XCall up the climate control menu
(Ypage 284).
XTo select Climate Mode: turn and press the
controller.
XTo change the setting: turn the controller.
XTo exit the menu: press the%button.
The climate mode bar displays the current air-
flow setting: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfume atomizer
The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information (
Ypage 132).
XCall up the climate control menu
(Ypage 284).
XTo select AirFreshener: turn and press the
controller.
The setting element is active.
XTo start/stop the perfume atomizer: press
the controller.
XTo set the intensity: turn the controller when
the atomizer is switched on.
XTo exit the menu: press the%button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 133).
XCall up the climate control menu
(Ypage 284).
XTo select Ionization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on or off: turn the
controller.
XTo exit the menu: press the%button.
Activating or deactivating pre-entry cli-
mate control via the SmartKey
This function is available for plug-in hybrid vehi-
cles.
Before getting in, the driver's seat area or the
whole vehicle interior is briefly warmed or ven-
tilated. The air from the vents is pre-cooled.
XCall up the climate control menu
(Ypage 284).
XTo select Pre-entry Climate Control
via Key: turn and press the controller.
XTo activate or deactivate: turn the control-
ler.
XTo exit the menu: press the%button.
Activating or deactivating pre-entry cli-
mate control at departure time
This function is available for plug-in hybrid vehi-
cles.
The driver's seat and the vehicle interior are
heated or cooled prior to the set departure time.
XCall up the climate control menu
(Ypage 284).
XTo select Pre-entry Climate Ctrl. at
Depart.Time: turn and press the controller.
A rotary menu appears.
XTo select the setting: turn the controller.
XTo exit the menu:press the%button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 284).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
Operating system285
Multimedia system
Z

XCallup the climate control menu
(Ypage 284).
XSlid e6 the controller repeatedly untilthe
bottom bar isactivated.
XTo select OSync: turn and press the con-
troller.
XSwit ch the synchronization function on Oor
off ª.
For further information on synchronizing climate
control settings, see (
Ypage 130).
Navigation mode
Important safety notes
GWAR NING
If you operate information systems and com-
munication equipment integrated inthe veh i-
cle when driving, you may be distracted from
the traff icsituation. You could also lose con-
trol of the veh icle. There isa risk of an acc i-
dent.
Only operate th is equipment when the traff ic
situation permits. Ifyou are not sure that th is
is possible, park the veh iclepaying attention
to traff icconditions and operate the equip-
ment when the veh icle isstationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception.In
certain situations, GPS reception may be
impaired, there may beinterference or there
may beno reception at all,e.g. intunne lsor
parking garages.
Aud io20 is equipp edwith Garm in
®MAP PILOT
(see the manufacturer's operating instructions).
The Garm in
®MAP PILOT operating instructions
are stored on the SDcard as a PDF file. The SD
card box contains a quick guide.
The foll owing descript ionsapply to navigation
wit h COMAND. Further information can be
found inthe Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelectNaviQNavigation.
XSelectZQRoute Settings.
iIfroute guidance isactive, first slide 6the
controller and show the menu.
XSelect a route type.
Notes for route types:
REco Route
Calculates an economic route.
RDynamic Traffic Route(only availab le in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculate d.Instead
of Start, select the Continuemenu item.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Carpool Lanes(only availab le inthe
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes willbe included ifthe carpool
lanes option isactivated.
Entering an address
Multimedia system:
XSelectNaviQNavigation.
XSelectDestinationQAddress Entry.
iIfroute guidance isactive, first slide 6the
controller and show the menu.
Enter an address, e.g. as follows:
RCity or ZIP code, street, house number
RCountry, city or ZIP code
RCity or ZIP code, center
RStreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) isat the top.
286Operating system
Multimedia system

Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
TheGsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
RFree destination search
The free destination search finds destinations
using fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing destination and opens the intermediate des-
tinations list.
Connecting a mobile phone
Requirements
For telephony via the Bluetooth®interface, you
require at least one Bluetooth®-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone . With theadditional tele-
phone , you can receive incoming calls.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP ( Phone
Book Access Profile) and MAP ( Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
iFurther information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCede s(1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Operating system287
Multimedia system
Z

Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phoneavailable. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
COMAND:
XSelect PhoneQConnect DeviceQCon‐nect Another Device.
XOne-telephone mode: selectMain Phone.
XTwo-telephone mode: selectAdditional
Phone (Incoming Calls Only)when a
mobile phone is already connected.
XSelect Start Search.
XSelect mobile phone.
Audio 20:
XSelect Tel/®QConn. DeviceQCon‐nect New DeviceQConnect via Vehi‐cle.
XSelect mobile phone.
XOne-telephone mode: selectConnect as
New Main Phone.
XTwo-telephone mode: selectConnect as
Additional Phone.
Connecting a mobile phone
Authorization via Secure Simple Pairing
XThe code on the multimedia system and
mobile phone are the same: if applicable,
select Yes
on the multimedia system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different:
selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization via passkey entry (access code)
XChoose a one to sixteen-digit number combi-
nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Media mode
General notes
If you wish to play external media sources, the
appropriate media mode must already be turned
on. Further information on media mode (see the
Digital Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND)
RSD cards
RVia devices connected by Bluetooth®
iInformation on the single DVD drive (see the
Digital Operator's Manual).
Activating media mode
Multimedia system:
XSelect MediaQDevices.
The available media sources will be shown.
XSelect the media source.
Playable files are played.
288Operating system
Multimedia system