MERCEDES-BENZ GLC SUV 2022 Owners Manual

Requirement for suggestions: the Calls & mes-
sages op
tion is activated in the suggestions.
Examples: = Answer a call and call a missed call
The missed calls are displayed for the mobile
phones connected to the MBUX multimedia
system.
= Display contacts and call list and call a con-
tact
= Use voice functions
= Suggest contacts
The contacts are suggested for the mobile
phones connected to the MBUX multimedia
system. No contacts are suggested for the
mobile phones that are linked to another user
proNle.
= Write messages to contacts (suggestion)
= Connect a device via the device manager (sug-
gestion)
Information about active applications
The following functions are available: = Operating the relaxation programme =
R aising or lowering the vehicle level
Suggestions for comfort and vehicle functions as
well as navigation
Requirement: the Comfort, Vehicle and Naviga-
tion options are activated in the suggestions.
= Operating the relaxation programme
For example, the multimedia system suggests
a programme at a certain time.
= Opening the tailgate
Requirement: the vehicle is equipped with
boot lid convenience closing.
= Setting the vehicle level
= Making heating settings
= Activating/deactivating Parking Assist
PARKTRONIC
= Selecting previous destinations and destina-
tions from favourites
Information on online voice applications
Requirement: the Online voice services option is
activated in the suggestions. The suggested voice applications are made availa-
ble online and ar
e based on your previous voice
inputs.
Examples:
= What will the weather be like tomorrow?
= Play the messages.
= Start geoquiz.
= Open the garage door.

qCalling up and operating the zero layer
Calling up the zero layer
When the vehicle has been switched on, the zero
layer is displayed with the digital map. Navigation
is active. 
From another application: pr
ess the © but-
ton on the right side of the steering wheel.
or 
Tap on ©.
Operating applications in the reduced view (exam-
ples) 
Media: t
o play the previous or next track, tap
û or ü. 328
MBUX multimedia system


To answer a call or call a missed call: t ap on
the contact.
Aser the connection has been established,
the call functions are available. 
To end a call: t
ap on the contact again. 
To reply to message: t
ap on a message and
dictate the message via the MBUX voice assis-
tant. 
To start a massage programme: t
ap on the
application and start the massage pro-
gramme. 
To select a previous destination: t
ap on the
application and select one of the previous
destinations. 
To select a destination from the favourites: t
ap
on the application and select the destination.
Hiding and showing the display area with applica-
tions 
To hide: pull t
he applications down. 
To show: pull t he bar above © upwards.
or 
Select ©. or 
Press the © butt
on on the steering wheel
on the right.
Navigation module (expanded view) Example: route guidance is active
1 TraPc e
vent on the route
Distance from current vehicle position and
r
emaining driving time 2
Destination
3 Searches for a Nlling s
tation
4 Switches tr
aPc information display on or oM 
Tap on the navigation module (  pag
e 327). 
Select Route in t
he lower menu bar.
Operating a menu in the lower display area (exam-
ple: activ
e massage programme) 1
Selects a massage programme
2 Starts/stops a massage programme for the
dr
iver MBUX multimedia system
329

3
Starts/stops a massage programme for the
fr ont passenger
4 Sets the massage programme intensity for the
dr
iver's or front passenger seat 
Tap on the application.
The e

xpanded view of the application is dis-
played. 
To close the menu: select (.
Opening and closing the context menu for a sug-
g
estion 
Press and hold on a suggestion.
The cont
ext menu opens and shows the Do
not suggest option, for example. 
To close: swipe do
wnwards.
Removing a suggestion from the display area 
Swipe the suggestion upwards. Showing all applications

Press © br
ieOy.
Available applications are displayed. The
global search is available. 
To hide applications: br
ieOy press © again. Switching between zero layer and home screen
wit

h classic menu 
Long press on ©.
The home scr
een with classic menu is shown. 
To return to the zero layer: pr
ess and hold on
©. 330
MBUX multimedia system

Home screen overview
1
Status line
2 Calls up user pr oNle settings and switches
user
3 Uses the global search
4 Calls up the Control Centre (pull down)
5 Calls up favourites
6 Displays in the status line 7
Calls up an application
8 Quick-access to application
9 Global menu
( Calls up pr
evious menu
© Pr
ess and hold: switches between home
screen and zero layer
û Pr
evious track or previous radio station
ü N
ext track or next radio station
% During a telephone call, the call duration is
displa

yed in global menu 9.
The following functions are called up in the Con-
tr
ol Center:
= NotiNcations Centre
= Favourites
= Vehicle quick-access Operating the MBUX multimedia system
Using Touch Control
1
© Sho
ws the home screen
2 Touch Control
Y9

c Switches
oM the sound: press
7


To move the digital map: t ouch the
touchscreen and move your Nnger in any
direction. 
To save the destination in the digital map:
t

ouch the touchscreen and hold until a mes-
sage is shown. 
To set the volume on a scale: t
ouch the
touchscreen and move the Nnger to the les or
right. 
To call up a global menu in the applications:
t

ouch the touchscreen and hold until the
Options menu appears. Function of the MBUX voice assistant
&
WARNING Risk of dis
traction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication de
vices integrated in the vehicle
when driving, you could be distracted from the
traPc situation. This could also cause you to
lose control of the vehicle. 
Only operate this equipment when the
tr

aPc situation permits. 
If you cannot be sure of this, stop the
v
ehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary. For your own safety, always observe the following
points when oper
ating mobile communications
equipment and especially your voice control sys-
tem:
= Observe the legal requirements for the coun-
try in which you are driving.
= If you use the voice control system in an emer-
gency your voice can change and your tele-
phone call, e.g. an emergency call, can
thereby be unnecessarily delayed.
= Familiarise yourself with the voice control sys-
tem functions before starting the journey.
Using the MBUX voice assistant, vehicle functions
and v
arious areas of the MBUX multimedia system
can be operated by voice input. The MBUX voice
assistant is operational approximately half a
minute aser switching on the vehicle and can be operated from all seats. Further information and
e

xamples of voice commands can be found in the
Digital Owner's Manual.
You can use the MBUX voice assistant to operate
the following functions depending on the vehicle
equipment:
= Telephone
= Text message and e-mail
= Navigation
= Radio and media
= Vehicle functions
= Online functions
Full functionality of the voice control system is
only available for you with activation of online
voice control. Conducting a dialogue
Starting a dialogue

Say "Hey Mercedes" t
o activate the MBUX
Voice Assistant. Voice activation must be
switched on in the multimedia system. MBUX multimedia system
333

or

Press the { butt on on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialogue can be started.
For the dialogue with the MBUX Voice Assistant,
y
ou can use complete sentences of colloquial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive"" .
Calling up help 
For information about the MBUX Voice Assis-
t

ant: say "Hey Mercedes, what can you do"" 
Digital Owner's Manual: "Show me the Own-
er's Manual". The full e

xtent of the Digital
Owner's Manual is available when the vehicle
is stationary.
Operating functions (examples) 
To operate the navigation: "Search for an
Asian restaurant, but not Japanese, in South
London." 
To operate the phone: "Call my father." 
To change the system language to English
(shor
t command): "Change language to Eng-
lish". 
To operate the radio: "Show me the list of
radio stations." 
To operate media: "Switch on random play-
back." 
To operate vehicle functions: "Switch the
seat heating to level 2." 
To operate online functions: "What's the time
in Sydney"" 
To ask a question about the vehicle: "Do I
have Blind Spot Assist"" Information on users, suggestions and favourites
&
WARNING Risk of becoming tr
apped dur-
ing adjustment of the driver's seat aser
calling up a driver proNle
Selecting a user pr
oNle may trigger an adjust-
ment of the driver's seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process. 
Make sure that when the position of the
dr
iver's seat is being adjusted via the
multimedia system, no people or body
parts are in the seat's range of move-
ment.
If there is a risk of someone becoming trap-
ped, s
top the adjustment process immedi-
ately: 
a) Tap the warning message on the cen-
tr

al display.
or 
b) Press a memory function position but-
t

on or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
v

enter.
If the driver's door is open, the driver's seat will
not be set aser calling up the driver's proNle.334
MBUX multimedia system

User
proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN.
= You have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pr
oNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi-
cle users.
User pr
oNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
You can individualise a user proNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por-
tal. User-speciNc
cont
ent and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors can be used.
% The security level is set by the multimedia sys-
t
em and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.
% When a user pr
oNle is activated, the following
personalised comfort systems, for example,
can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors
= Blinds
= Climate control settings
If the user proNle is activated when driving
then the driver's seat position will not be
adjusted. Depending on the vehicle equipment you can, as
a user
, save the following settings, for example:
= Driver's seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favourites
Suggestions
The vehicle can learn the habits of the driver. It
then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences.
The requirements for that are the selection of a
user, your consent to the recording of data and
suPcient collected data.
Favourites
Favourites oMer you quick access to frequently
used applications. 100 favourites are available in
total. MBUX multimedia system
335

ConNguring
user s, suggestions and favouritesRequirements:
= T

o use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change user
Adding a user 
Select t Add user .
A QR code is loaded. 
Scan the displayed QR code with the
Mer

cedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device. 
Follow the directions in the app.
The v

ehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically. If more than one user
pr
oNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up
assistant starts automatically aser user selec-
tion.
Protecting user
-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for
access. Biometric sensors must be taught in the
vehicle. The authentication process then takes all
taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors
The teaching-in of biometric sensors is protec-
ted.
= Suggestions
The data and determination of the most prob-
able navigation destinations, media sources, radio stations, contacts and messages are
pr
otected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect store
The purchase of services is protected. 
Switch Protect content on or oM. 
Switch Access protection on or oM.
% When access protection is switched oM, y
our
user proNle can be accessed and changed
from every vehicle seat.
% Access protection is switched on or oM on a
v
ehicle-speciNc basis.
Teaching in, editing and deleting biometric data
The biome
tric data models are saved in the sen-
sors in the vehicle. If recognition has been taught-
in, this sensor serves as a contributory factor for
authentication on the multimedia system. 
Select Protect content . 
Select Fingerprint recognition or Voice recog-
nition . 336
MBUX multimedia system

%
If necessary, authenticate yourself on the mul-
timedia sy stem.
Authenticating using Nng
erprints
Place and lis y
our Nnger several times on the
Nngerprint sensor under the touchscreen .
The Nnger is scanned. If the scanning proce-
dure is successful, a message appears on the
central display. You can unlock your user pro-
Nle and protected applications with your Nnger
print.
Authenticating using voice recognition 
Speak the sentence shown on the central dis-
pla
y and follow the voice assistant's instruc-
tions.
If the voice recognition was successful, a mes-
sage appears on the central display. You can
unlock your user proNle.
% Avoid background or disturbing noises during
v

oice recognition.
Deleting biometric data 
Tap on * , f
or example, behind Fingerprint
recognition . 
Select Yes .
Teaching in the vehicle key for pr
oNle selection 
Select Protect content . 
Select Key recognition. 
Have the key ready and follow the set-up
assis
tant's prompts.
The user proNle is linked to the selected key. If
you open the vehicle with the key, the light,
mirror and seat settings for your user proNle
are pre-activated. The key you are currently
using for unlocking is used.
The key is only stored for the driver and for
one user proNle.
Selecting a user
% When you call up your driver pr
oNle, the driv-
er's seat and the steering wheel can be set.
You can cancel the setting process with the
following actions:
= Press Tap here to cancel. message on the
central display.
= Press one of the seat operating buttons in
the driver's door. 
Select Change user . 
Select a user. 
When requested to do so, authenticate with
t

he Mercedes me PIN or a taught-in biometric
characteristic.
The user proNle is loaded and activated.
% If you select Continue without selecting user ,
no speciNc se

ttings for the user proNle are
loaded.
ConNguring and dele
ting suggestions 
Select ©. 
Select Settings . 
Select System. 
Select Suggestions. 
Select =. 
Switch the options on or oM individuall
y.
If an option is switched on and suPcient data
has been gathered, personalised suggestions
based on your user behaviour will be oMered
to you on the zero layer. These are, for exam-
ple, navigation destinations visited, phone MBUX multimedia system
337