MERCEDES-BENZ GLE COUPE 2022 Owners Manual

Triggering an automatic emergency call
Requirements:
= The v
ehicle is switched on.
= The starter battery is suPciently charged.
Both the Mercedes-Benz emergency call system
as well as the 112 emergency call system (EU
eCall) automatically initiate an emergency call
aser:
= Activation of the restraint systems such as air-
bags or seat belt tensioners aser an accident
The emergency call has been made:
= A voice connection is established with the
emergency call centre.
= A message with accident data is transmitted
to the emergency call centre.
The SOS button in the overhead control panel
Oashes until the emergency call is Nnished.
If no connection can be made to the public emer-
gency services, a corresponding message
appears in the display. 
Dial the emergency number 112 or an appro-
pr
iate local emergency call number on your
mobile phone.
If an emergency call has been initiated: = R

emain in the vehicle if the road and traPc
conditions permit you to do so until a voice
connection is established with the emergency
call centre.
= On the basis of the call, the emergency call
centre decides whether it is necessary to call
rescue teams and/or the police to the acci-
dent site.
= If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately. Triggering a manual emergency call

To use the SOS button in the overhead con-
tr
ol panel: press the SOS button at least one
second long (  page 346). 
To use voice control: use t
he LINGUATRONIC
voice commands . The emergency call has been made:
= A v

oice connection is established with an
emergency call centre.
= Remain in the vehicle if the road and traPc
conditions permit you to do so until a voice
connection is established with the emergency
call centre.
= On the basis of the call, the emergency call
centre decides whether it is necessary to call
rescue teams and the police to the accident
site.
= A message with accident data is transmitted
to the emergency call centre.
If no connection can be made to the public emer-
gency services, a corresponding message
appears in the media display. 
Dial the 112 emergency number or the appro-
pr
iate local emergency call number on your
mobile phone. Emergency call system data transfer
For both the Mercedes-Benz emergency call sys-
t

em as well as the 112 emergency call system (EU 358
MBUX multimedia system

eCall) data is transferred to the Mercedes-Benz
emer
gency call centre or the public emergency
services call centre. Depending on the emergency call system
(
 pag
e 355) activated diMerent data is transmit-
ted to the appropriate emergency call centre.
Transmitted data according to activated emergency call system: Mercedes-Benz emergency call
112 emergency call
= V
ehicle's GPS position data
= GPS position data on the route (a few hundred metres before the inci-
dent)
= Direction of travel
= Vehicle identiNcation number
= Drive type of the vehicle (e.g. petrol, CNG, LPG, electric or hydrogen)
= Number of people determined to be in the vehicle
= Whether the emergency call was initiated manually or automatically
= Time of the accident
= Language setting on the multimedia system
= Whether Mercedes me connect is available or not
This is a requirement for the option of forwarding the call to the
Mercedes-Benz Customer Centre if necessary. =
V ehicle's GPS position data
= GPS position data on the route (a few hundred metres before the inci-
dent)
= Direction of travel
= Vehicle identiNcation number
= Drive type of the vehicle (e.g. petrol, CNG, LPG, electric or hydrogen)
= Number of people determined to be in the vehicle
= Whether the emergency call was initiated manually or automatically
= Time of the accident MBUX multimedia system
359

%
If only the 112 emergency call system (EU
eCall) is activ ated in the vehicle, the accident
data is transmitted directly to the public
emergency call centre.
For accident clar
iNcation purposes, the following
measures can be taken up to an hour aser the
emergency call has been initiated:
= The current vehicle position can be deter-
mined.
= A voice connection to the vehicle occupants
can be established.
= Emergency call data can be called up.
% For Russia: various functions, e.g. receiving
tr

aPc information, cannot be performed for
up to two hours aser sending an emergency
call. Self diagnosis function of the emergency call sys-
t
em Your car
v
eriNes the operability of the emergency
call system each time the vehicle is ON. In case of
system failure, you will be informed with text mes- sage on the instrument cluster and with red indi-
cat
or SOS NOT READY on the display.
Please, make sure, that during 30 seconds aser
switching vehicle ON the red indicator SOS NOT
READY in the upper right corner of display is
switched OFF, this means the emergency call sys-
tem passed diagnostics successfully. Starting/ending ERA-GLONASS test mode
Requirements:
= The s

tarter battery is suPciently charged.
= The vehicle is switched on.
= The vehicle has been stationary for at least
one minute.
% The test mode is currently available in the fol-
lo
wing countries, for example:
= Russia
= Belarus
= Kazakhstan
= Armenia
= Kyrgyzstan 
To start the test mode: pr
ess and hold the
v button on the multifunction steering
wheel for at least Nve seconds.
The test mode is started and automatically
ends aser the language test has been per-
formed. 
To stop manual test mode: switc
h oM the vehi-
cle.
The test mode is ended. Information on data processing
Processing of personal data via the Mercedes-
Benz emer
gency call system
All processing of personal data via the Mercedes-
Benz emergency call system corresponds with the
speciNcations in the EU Regulation 2016/679 "on
the protection of natural entities with regard to
the processing of personal data (GDPR)".
The data is solely used by the Mercedes-Benz
emergency call system for rescue and recovery in
the event of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emergency call system in addition
to the 112 emergency call system (EU eCall), has 360
MBUX multimedia system

the right to use the 112 emergency call system
ins tead of the Mercedes-Benz emergency call sys-
tem.
Contact address for carrying out deactivation of
the Mercedes-Benz emergency call system are
the local dealers.
Processing of personal data via the 112 emer-
gency call system (EU eCall)
All processing of personal data via the 112 emer-
gency call system (EU eCall) corresponds with the
speciNcations in the EU Regulation 2016/679 "on
the protection of natural entities with regard to
the processing of personal data (GDPR)" and is
based particularly on the necessity of upholding
the vital interests of the aMected person in
accordance with Article 6, Clause 1, Letter d of
the GDPR.
The processing of this type of data is strictly limi-
ted to the purpose of operating the emergency
calls to the standard European emergency call
number 112.
Data recipient
The recipients of data that is processed using the
112 emergency call system (EU eCall) are the rel- evant emergency call inquiry terminals that are
speciNed
t
o Nrst receive and handle emergency
calls to the standard European emergency call
number 112 by the respective country authorities
in whose territory you are located.
Arrangements for data processing
Both emergency call systems are designed so that
the following requirements are fulNlled:
= The data contained in the system memory is
not accessible outside the system prior to the
initiation of an emergency call.
= Both emergency call systems cannot be
traced and there is no continuous tracking in
normal operation.
= The data in the system's internal memory is
automatically and continuously deleted.
= The location data of the vehicle is continu-
ously overwritten in the system's internal
memory, so that no more than the last three
current locations required for the normal func-
tion of the system are available.
= The record of the activity data of both emer-
gency call systems is only kept for as long as is required to
fulNl t he purpose of handling the
emergency call, however for no longer than
13 hours aser the time that an emergency call
is initiated.
Rights of persons aMected by the data processing
The person aMected by the data processing (the
vehicle owner) has the right to access the data
and if applicable can demand the correction, dele-
tion or barring of data that aMects him or her and
that the processing of which does not correspond
with the GDPR regulations. Each correction, dele-
tion or barring carried out according to this regu-
lation must be shared with the third party to
which the data has been transmitted, provided
this does not prove to be infeasible and does not
incur disproportionate expenditure.
The person aMected by the data processing has
the right to complain to the appropriate data pro-
tection authority should they be of the opinion
that their rights have been infringed by the pro-
cessing of their personal data.
Responsible contact point for the processing of
access rights: Konzernbeausragter f

schutz, Daimler AG, HPC G353, D-70546 Stutt-
g
art, Germany Radio, media & TV
Overview of the symbols and functions in the media menu
Symbol
DesignationFunction
6 PlaySelect to start or continue playback.
8 RestSelect to pause the playback.
: Repeat a trackSelect to repeat the current track or the active playlist.
= Select once: t

he active playlist is repeated.
= Select twice: the current track is repeated.
= Select three times: the function is deactivated.
9 Random playbackSelect to play back the tracks in random order.
û/ü Skip forwards/back Select to skip to the next or to the previous track.

Symbol
DesignationFunction
5 CategoriesSelect to show or search through available categories (e.g. playback lists, albums,
ar tists, etc.).
ª SearchSelect to search in the active menu. You can search for artists, genres or moods, for
e
xample.
= SettingsSelect to make settings.
© HomeSelect to return to the home screen.
L MessagingSelect to call up messaging.
 Full screenSelect to switch to full screen mode.The following functions and settings are available
in t

he media menu:
= Connecting external data storage media with
the multimedia system (e.g. using USB or
Bluetooth n
) =
Pla ying back audio or video Nles
= Streaming online music
= Looking at TV programmes in the TV menu MBUX multimedia system
363

Additional functions in the TV menu
Symbol
DesignationFunction
= SettingsSelect to make settings in the TV menu. The following functions can be switched
on/oM or conNgur
ed:
= Channel Nx
= Country-speciNc character set
= Audio language
= Subtitles
= Teletext
= Picture format


To play back audio Nles using t he multimedia
system, authorise the external data storage
medium on the MBUX multimedia system.
Authorising a new Bluetooth n
audio de
vice
Select Connect new device. 
Select an audio device.
A

uthorisation starts. A code is displayed on
the multimedia system and on the mobile
phone. 
If the codes are identical, conNr
m on the
audio equipment. 
Select Only as Bluetooth audio device .
The Blue
toothn
audio equipment is connected
with the multimedia system.
Connecting previously authorised Bluetooth n
audio eq
uipment 
Select a Bluetooth n
audio de
vice from the list.
The connection is being established. Receiving TV channels in HD quality
*
NOTE Damag
e to the CI+ capable CA
module (Conditional Access module) and
the Smart Card due to sustained high
heat The CI+ capable CA module is designed for
home use. The CI+ capable C

A module can
overheat and be damaged at continuously high
outside temperatures. 
Make sure that the CI+ enabled CA mod-
ule is no

t exposed to prolonged high
temperatures.
If the CI+ capable CA module is dam-
aged, no encrypted channels can be
received. %
The CI+ module is not available in all coun-
tr

ies.
A CI+ module (CA module), which is not included
in t
he scope of delivery, is used to decrypt HD
programmes according to the CI+ standard. In some countries, an additional smart card is
r
equired, which is inserted into the CI+ module
(see the manufacturer's operating manual).
The CI+ module is connected in the CI+ box in the
glove compartment. 
To insert the smart card in the CI+ module: if
r
equired (country-dependent), insert the
smart card into the CI+ module slot.
% The CI+ box is designed for operating temper-
atur

es between 0 °C and 65 °C. At operating
temperatures that are higher or too low a
message appears in the multimedia system
and the CI+ module is switched oM automati-
cally. If the CI+ module is switched oM, no
encrypted channels can be received. MBUX multimedia system
365

Overview of the symbols and functions in the radio menu
Symbol
DesignationFunction
© HomeSelect to return to the home screen.
L MessagingSelect to call up messaging.
û/ü Skip forwards/back Select to skip to the next or to the previous station.
= SettingsSelect to have further options shown. Settings can be made to the following additional
functions, f
or example:
= Navigation and traPc announcements
= Frequency Nx function
= Radio additional text
= Emergency warnings
The setting options are country-dependent.
 Full screenSelect to switch to the DAB slide show.
This function is no

t available in all countries.
c Silent functionSelect to switch oM t
he sound.
t Store radio stations Select to save a station in the presets.366
MBUX multimedia system

Symbol
DesignationFunction
 Station listSelect to have the station list shown.
ª SearchSelect to search in the active menu. You can search for artists, genres or moods, for
e xample. Additional functions of TuneIn radio
%
A relatively large volume of data can be trans-
mitt
ed when using TuneIn radio. Symbol
DesignationFunction
= SettingsThe following additional settings are available in
t

he TuneIn radio menu:
= Selecting stream
= Logging on to or out of the TuneIn account