MERCEDES-BENZ GLK SUV 2012 Service Manual

Centre console, lower section
Function Page
:
Stowage compartment 296
Ashtray 306
Cigarette lighter 307
Power socket 307
;
Cup holders
305 Function Page
=
Stowage compartment 296
?
COMAND controller; see
the separate operating
instructions38
Centre consoleAt a glance

Overhead control panel
Function Page
:
u
Switches the rear
interior lighting on/off 118
;
|
Switches the auto-
matic interior lighting con-
trol on/off 118
=
p
Switches the right-
hand reading lamp on/off 117
?
ë
Deactivates tow-
away protection 72
A
3
Opens/closes the
panorama sliding sunroof
with roller sunblinds 92 Function Page
B
Rear-view mirror 103
C
ê
Deactivates the inte-
rior motion sensor 73
D
p
Switches the left-
hand reading lamp on/off 117
E
c
Switches the front
interior lighting on/off 118Overhead control panel
39At a glance

Door control panel
Function Page
:
Opens the door 83
;
%&
Unlocks/locks
the vehicle 83
=
Adjusts the seats electri-
cally
98
?
r45=
Stores settings for the seat,
exterior mirrors and steer-
ing wheel
106
A
Z
Selects the left exte-
rior mirror 103
B
ö
Folds the exterior mir-
rors in/out 104
C
\
Selects the right exte-
rior mirror 103 Function Page
D
7
Adjusts the exterior
mirrors 103
E
W
Opens/closes the
front side windows 89
F
W
Opens/closes the
rear side windows 89
G
n
Activates/deacti-
vates the override feature
for the side windows in the
rear compartment 64
H
q
Opens/closes the
tailgate 8740
Door cont
rol panelAt a glance

Useful information
..............................42
Panic alarm .......................................... 42
Occupant safety .................................. 42
Children in the vehicle ........................54
Driving safety systems .......................65
Anti-theft systems .............................. 71 41Safety

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Panic alarm
X
To activate: press!button :for at
least one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Insert the key into the ignition lock.
or
X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the vehi-
cle.
i The panic alarm function is only available
in Mexico. Occupant safety
Important safety notes
The seat belts, together with SRS (Supple-
mental Restraint System), are complemen-
tary, co-ordinated restraint systems
(Y page 43). They reduce the risk of injury
in specific, pre-defined types of accident sit-
uations and thereby increase occupant
safety. However, seat belts and airbags gen-
erally do not protect against objects pene-
trating the vehicle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly (Y page 96)
R the seat belt has been fastened properly
(Y page 51)
R the airbags can inflate properly if they are
deployed (Y page 44)
R the steering wheel is adjusted properly
(Y page 96)
R the restraint systems have not been modi-
fied.
i An airbag increases the protection of
vehicle occupants wearing a seat belt.
However, airbags are only an additional
restraint system which complements, but
does not replace, the seat belt. All vehicle
occupants must wear their seat belt cor-
rectly at all times, even if the vehicle is
equipped with airbags. The airbags are not
deployed in all types of accidents. For
example, if the protective capacity of cor-
rectly fastened seat belts is not increased
by deploying the airbags, the airbags will
not deploy. Airbag deployment only pro-
vides increased protection if the seat belt
is worn correctly because:
R the seat belt helps to keep the vehicle
occupant in the best position in relation
to the airbag.
R in a head-on collision, for example, the
seat belt prevents the vehicle occupant 42
Occupant safetySafety

from being propelled towards the point
of impact. It can thus reduce the risk of
injury.
In accidents in which an airbag is deployed,
it provides increased protection only if the
seat belt is worn correctly. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint systems not functioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, belt ten-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an accident despite
the deceleration force being sufficient to trig-
ger the systems, or could be triggered unin-
tentionally. For this reason, never make any
modifications to the restraint systems.
Therefore, you must not tamper with elec-
tronic components or their software. SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
the 6 SRS warning lamp
R airbags
R airbag control unit (with crash sensors) R
belt tensioners
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
forces to which occupants are subjected dur-
ing an accident.
SRS warning lamp SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The
6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started. G
WARNING
If SRS is malfunctioning, individual systems
may be triggered unintentionally or might not
be triggered in the event of an accident with
a high rate of vehicle deceleration.
A malfunction has occurred if:
R the 6 SRS warning lamp does not light
up when the ignition is switched on.
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds.
R the engine is running and the 6SRS
warning lamp lights up again.
In this case, have SRS checked immediately
at a qualified specialist workshop.
Triggering of belt tensioners, belt force
limiters and airbags During the first stage of a collision, the airbag
control unit evaluates important physical
data relating to vehicle deceleration or accel-
eration, such as:
R
duration
R direction
R magnitude Occupant safety
43Safety Z

Based on the evaluation of this data, the air-
bag control unit pre-emptively triggers the
belt tensioners in the first stage.
i The front belt tensioners can only be trig-
gered if the seat belt tongues on the front
seats are correctly engaged in the seat belt
buckles.
If there is an even higher rate of vehicle decel-
eration or acceleration in a longitudinal direc-
tion, the front airbags are also deployed.
Your vehicle has adaptive, two-stage front air-
bags. The airbag control unit evaluates vehi-
cle deceleration or acceleration in the event
of a collision. In the first deployment stage,
the front airbag is filled with enough propel-
lant gas to reduce the risk of injuries. The
front airbag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The belt tensioner and airbag triggering
thresholds are variable and are adapted to the
rate of deceleration or acceleration of the
vehicle. This process is pre-emptive in nature.
The triggering process must take place in
good time at the start of the collision.
i Airbags are not deployed in all types of
accidents. Also, not all airbags are
deployed together in an accident. The dif-
ferent airbag systems work independently
of each other.
How the airbag system works is deter-
mined by the severity of the collision detec-
ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R head-on collision
R side impact
R overturn
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle R
the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly,
e.g. the bonnet or the wing, without an airbag
being deployed. This is the case if only parts
which are relatively easily deformed are affec-
ted and the rate of deceleration is not high.
Conversely, airbags may be deployed even
though the vehicle suffers only minor defor-
mation. This is the case if, for example, very
rigid vehicle parts such as longitudinal body
members are hit, and sufficient deceleration
occurs as a result. airbags
Important safety notes Airbag deployment slows down and restricts
the movement of the vehicle occupant.
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up.
The airbag installation locations are identified
by the AIRBAG symbol. G
WARNING
Airbags provide additional protection; they
are not, however, a substitute for seat belts.
Observe the following notes to reduce the risk
of serious or even fatal injury caused by airbag
deployment:
R all vehicle occupants – in particular, preg-
nant women – must wear their seat belt
correctly at all times and lean back against 44
Occupant safetySafety

the backrest, which should be positioned
as close to the vertical as possible. The
head restraint must support the back of the
head at about eye level.
R always secure children less than
1.50 m tall or under 12 years of age in suit-
able child restraint systems.
R all vehicle occupants must select a seat
position that is as far away from the airbag
as possible. The driver's seat position must
allow the vehicle to be driven safely. The
driver's chest should be as far away from
the centre of the driver's airbag cover as
possible.
R move the front-passenger seat as far back
as possible. This is especially important if
you have secured a child in a child restraint
system on the front-passenger seat.
R vehicle occupants – in particular, children
– must not lean their heads into the area of
the window in which the sidebag/window-
bag is deployed.
R rearward-facing child restraint systems
must not be fitted to the front-passenger
seat unless the front-passenger airbag has
been disabled. On the front-passenger
seat, the front-passenger airbag is disabled
if a child restraint system with a trans-
ponder for automatic child seat recognition
is fitted to the front-passenger seat in a
vehicle equipped with automatic child seat
recognition. The 4PASSENGER AIRBAG
OFF indicator lamp must be continuously
lit.
If the front-passenger seat of your vehicle
does not have automatic child seat recog-
nition, or your rearward-facing child
restraint system does not have automatic
child seat recognition, children must be
secured in a child restraint system on a
suitable seat in the rear. If you secure a
forward-facing child restraint system to the
front-passenger seat, you must move the
front-passenger seat as far back as possi-
ble. R
make sure there are no heavy or sharp-
edged objects in the pockets of clothing.
R do not lean forwards, e.g. over the cover of
the driver's/front-passenger front airbag,
particularly when the vehicle is in motion.
R do not put your feet on the dashboard.
R only hold the steering wheel on the outside.
This allows the airbag to be fully deployed.
You could be injured if the airbag is
deployed and you are holding the inside of
the steering wheel.
R do not lean on the doors from inside the
vehicle.
R make sure that there are no people, ani-
mals or objects between the vehicle occu-
pants and the area where the airbags are
deployed.
R do not place any objects between the seat
backrest and the door.
R do not hang any hard objects, for example,
coat hangers, on the grab handles or coat
hooks.
R do not attach accessories, e.g. cup holders,
to the doors.
It is not possible to rule out a risk of injury
being caused by an airbag, due to the high
speed at which the airbag must be deployed. G
WARNING
Airbag functionality can only be assured if the
following parts are not covered and no badges
or stickers are attached to them:
R padded steering wheel boss
R kneebag cover below the steering column
R front-passenger airbag cover
R outer side of front seat bolsters
R side trim next to the rear seat backrest
R roof frame cover between the front A-pillar
and the C-pillar in the rear compartment G
WARNING
When an airbag deploys, a small amount of
powder is released. The powder may cause
short-term breathing difficulties to persons Occupant safety
45Safety
Z

suffering from asthma or other pulmonary
conditions.
In order to prevent potential breathing diffi-
culties, you should leave the vehicle as soon
as it is safe to do so. You can also open the
window to allow fresh air to enter the vehicle
interior. The powder does not constitute a
health hazard and does not indicate that there
is a fire in the vehicle. G
WARNING
The airbag parts are hot after the airbag has
been deployed. Do not touch them as you
could burn yourself.
Have the airbags replaced at a qualified spe-
cialist workshop. Otherwise, occupants are
not protected by the airbags in the event of
another accident.
Front airbags The front airbags increase protection for the
driver's and front-passenger's head and
chest.
Driver's airbag
:deploys in front of the
steering wheel; front-passenger front air-
bag ;deploys in front of and above the glove
compartment.
They are deployed:
R at the start of an accident with a high rate
of vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that airbag
deployment can offer additional protection
to that provided by the seat belt R
if the seat belt is fastened
R independently of other airbags in the vehi-
cle
If the vehicle overturns, the front airbags are
generally not deployed. The front airbags are
deployed if the system detects high vehicle
deceleration in a longitudinal direction.
Front-passenger airbag ;is only activated if
the system determines that the front-
passenger seat is occupied. The 4
PASSENGER AIRBAG OFF indicator lamp on
the centre console does not light up
(Y page 56). This either means that a child
restraint system without automatic child seat
recognition has been fitted to the front-
passenger seat or that a child restraint sys-
tem with automatic child seat recognition has
been fitted incorrectly.
! Do not place heavy objects on the front-
passenger seat. The system may then
detect that the seat is occupied and if there
is an accident, the restraint systems on the
front-passenger side could be deployed.
Have restraint systems that have been trig-
gered replaced.
Driver's kneebag i
The driver's kneebag is only available in
certain countries.
The driver's kneebag increases protection of
the driver against:
R knee injuries
R thigh injuries
R lower leg injuries 46
Occupant safetySafety

Driver's kneebag
:is always deployed along
with the driver's airbag and inflates under-
neath the steering column.
Sidebags G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Benz vehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
When deployed, the sidebags offer additional
protection for the thorax of the vehicle occu-
pants on the side of the vehicle on which the
impact occurs. However, they do not protect
the:
R head
R neck
R arms Front sidebags
:and rear sidebags ;
deploy next to the outer seat cushions.
The sidebags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of the use of the seat belt R
independently of the front airbags
R independently of the belt tensioners
If the vehicle overturns, the sidebags are gen-
erally not deployed. Exception: if the system
detects high vehicle deceleration or acceler-
ation in a lateral direction and determines
that deployment can offer additional protec-
tion to that provided by the seat belt.
Pelvisbags i
Pelvisbags are only available in certain
countries. G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Benz vehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
Pelvisbag deployment enhances the level of
protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs. Pelvisbags
:deploy next to and below the
outer seat cushions. They are deployed: Occupant safety
47Safety Z