brake pads MERCEDES-BENZ GLK SUV 2012 Owners Manual

Important safety notes
....................82
Opening (from the inside) ................83
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drive program
Automatic ...................................... 159
Display ........................................... 156
Display (DIRECT SELECT lever) ......156
Manual .......................................... .160
Driver's door
see Door
Drive system
Active Blind Spot Assist .................207
Driving abroad
Service24h .................................... 313
Symmetrical dipped bea m............. 110
Driving in mountainous terrain
Approach/departure angl e............ 172
Driving off-road
see Off-road driving
Driving safety system
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electronic Brake-force Distribu-
tion .................................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety guidelines .............65
Driving safety systems
ABS (Anti-lock Braking System) .......65
Adaptive brake lamps ......................67
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .69
Driving system
Active Lane Keeping Assis t............ 210
Active Parking Assist .....................192
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................270
Driving systems
Active Driving Assistance pack-
age ................................................. 207
ATTENTION ASSIST ........................201Blind Spot Assist ............................ 203
Cruise control
................................ 173
Distronic Plus ................................ 178
HOLD function ............................... 186
Lane Keeping Assist ......................205
Lane package ................................ 203
PARKTRONIC ................................. 188
Reversing camera ..........................196
Speed Limit Assist .........................202
SPEEDTRONIC ............................... 176
Driving tips
Aquaplaning ................................... 168
Automatic transmission .................157
Brakes ........................................... 167
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 167
Driving abroad ............................... 110
Driving in winter ............................ .169
Driving on flooded roads ................168
Driving on sand .............................. 172
Driving on wet roads ......................168
Driving over obstacles ...................172
General .......................................... 165
Icy road surfaces ........................... 170
Limited braking efficiency on sal-
ted roads ....................................... 168
New brake pads/linings ................168
Off-road driving .............................. 170
Off-road fording ............................. 169
Running-in tips ............................... 146
Snow chains .................................. 353
Symmetrical dipped bea m............. 110
Towing a trailer .............................. 215
Travelling uphill .............................. 172
Tyre ruts ........................................ 172
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 21310
Index

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Running-in notes
Important safety notes
New brake pads/brake pads and discs that
have been replaced only achieve optimum
braking effect after several hundred kilome-
tres of driving. Compensate for the reduced
braking effect by applying greater force to the
brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with
excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake. Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1,500 km, you may gradually accelerate
the vehicle to full road and engine speeds.
i You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake 146
DrivingDriving and parking

i
The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there are
dynamic changes in the bars at the start of
a journey. During a prolonged driving time,
these changes are smaller. For dynamic
changes, perform a manual reset.
For further information on the ECO display,
see (Y page 231). Short journeys
! Vehicles with a diesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients On long and steep downhill gradients, you
must select shift range
1,2or 3in good time.
Take particular note of this when driving a
laden vehicle and when towing a trailer.
i This also applies if you have activated
cruise control or SPEEDTRONIC. This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Heavy and light loads
G
WARNING
The braking system can overheat if you leave
your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There
is a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more Driving tips
167Driving and parking Z

quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of
salt may form on the brake discs and pads.
This can increase the braking distance con-
siderably.
R Brake occasionally to remove any possible
salt residue. Ensure that you do not endan-
ger other road users when doing so.
R Carefully depress the brake pedal at the
end of the journey and when starting the
next journey.
R Maintain a much greater distance to the
vehicle in front.
New brake pads/linings New brake pads/brake pads and discs that
have been replaced only achieve optimum
braking effect after several hundred kilome-
tres of driving. Compensate for the reduced
braking effect by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered sur-
faces, road salt and/or dirt could get into the
parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R Gently depress the parking brake from time
to time before beginning the journey.
R Drive for approximately 100 m at a maxi-
mum speed of 20 km/h. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth.
For this reason, do not drive in tyre ruts, and
brake carefully.
Driving on flooded roads If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible still water depth
is 30 cm.
R you should drive no faster than walking
pace.
! Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans-
mission. 168
Driving tipsDriving and parking

R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 213).
R Drive slowly and evenly, if necessary at
walking pace.
R Ensure that the wheels are in contact with
the ground at all times.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Check the depth of water before fording
rivers and streams.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Always keep the side windows and the pan-
orama sliding sunroof closed during the
journey.
R Do not stray from marked routes or paths.
i Information about retrofitting special all-
terrain tyres is available from any qualified
specialist workshop.
Checklist before driving off-road X
Engine oil level: check the engine oil and
top it up if necessary.
X Tyre-change tool kit: check that the jack
is working and make sure you have the
wheelbrace, a robust tow cable and a fold-
ing spade in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on nor-
mal roads. After driving off-road, check the
vehicle. This allows you to detect damage promptly and reduce the risk of an accident
to yourself and other road users.
X Deactivate DSR ( Ypage 213).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels/tyres with a water jet and
remove any foreign objects.
X Clean the wheels, wheel arches and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tyres, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations. Driving tips
171Driving and parking Z

G
WARNING
You could lose control of the vehicle/trailer
combination if it begins to swerve. The vehi-
cle/trailer combination could even overturn.
There is a risk of an accident.
On no account should you attempt to
straighten out the vehicle/trailer combina-
tion by increasing speed. Decrease your
speed and do not countersteer. Brake if nec-
essary. G
WARNING
If you exceed the permissible noseweight
while carrying a load, the carrier system could
detach from the vehicle and fall on the road.
There is a risk of an accident and injury.
Always maintain the permissible noseweight
when carrying loads.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
You can use carrier systems, e.g. bicycle
racks or load-bearing implements, on the ball
coupling. The maximum noseweight of
75 kg applies when using carrier systems on
the ball coupling.
When using a detachable trailer coupling,
make sure you observe the trailer coupling
manufacturer's operating instructions.
When reversing the vehicle towards the
trailer, make sure there is nobody between
the trailer and the vehicle.
Couple and uncouple the trailer carefully. If
you do not couple the trailer to the towing
vehicle correctly, the trailer could become
detached.
Make sure that the following values are not
exceeded:
R the permissible trailer drawbar noseweight
R the permissible trailer load R
the permissible rear axle load of the towing
vehicle
R the maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
The applicable permissible values, which
must not be exceeded, can be found:
R in the vehicle documents
R on the identification plates of the trailer tow
hitch, the trailer and the vehicle
If the values differ, the lowest value applies.
You will find the values approved by the man-
ufacturer on the vehicle identification plates
and those for the towing vehicle under "Tech-
nical data".
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradi-
ent-climbing capability
R has an increased braking distance
R is affected more by strong crosswinds
R demands more sensitive steering
R has a larger turning circle
This can impair the vehicle's handling char-
acteristics. Adapt your style of driving accord-
ingly. Maintain a safe distance. Drive care-
fully.
When towing a trailer, always adjust your
speed to the current road and weather con-
ditions. Do not exceed the maximum permis-
sible speed for your vehicle/trailer combina-
tion.
General notes i
When towing a trailer, set the tyre pres-
sure on the rear axle of the towing vehicle
for a maximum load; see the tyre pressure
table in the fuel filler flap (Y page 353).
You will find fitting dimensions and loads in
the "Technical data" section (Y page 373).216
Towing a trailerDriving and parking

Display messages Possible causes/consequences and
M
MSolutions J
Brake immediately Brake immediately With the Hold function activated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
A tone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Use the folding wheel chock (Y page 333), from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red
Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 164).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear Check brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. PRE-SAFE PRE-SAFE
inoperative inoperative
G
WARNING
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. ü If the symbol appears in the multifunction display, a seat belt
tongue has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y
page 53). Display
messages
249On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function or DIS-
TRONIC PLUS is active.
or
Vehicles with manual transmission: with the HOLD function acti-
vated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet.
A tone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Use the folding wheel chock (Y page 333), from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red
Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 164).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear Check brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. PRE-SAFE PRE-SAFE
inoperative See inoperative See
Owner's Manual Owner's Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. 254
Display
messagesOn-board computer and displays

!
Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged. You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain a distance of at least
30 cm between the vehicle and the high- 318
CareMaintenance and care

pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Care and treatment of matt paintwork If your vehicle has a clear matt finish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light-alloy wheels
with a clear matt finish.
!
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Care
319Maintenance and care Z