ESP MERCEDES-BENZ GLK SUV 2012 Owners Manual

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Internal use only
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the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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and other laws for the protection of intellectual property. They may not be
copied or changed for any commercial use or for the purpose of being passed
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Setting the air vents
......................141
Setting the climate mode .............. .132
Setting the temperature ................132
Switching air-recirculation mode
on/off ............................................ 135
Switching on/off ........................... 131
Switching residual heat on/off ......136
Switching the rear window heat-
ing on/off ...................................... 135
Switching the ZONE function on/
off .................................................. 134
THERMATIC automatic climate
control (2-zone) ............................. 129
THERMOTRONIC (3-zone) auto-
matic climate control .....................130
Clock
Setting (4-button multifunction
steering wheel) .............................. 227
Coat hooks ......................................... 303
Cockpit Overview .......................................... 30
see Instrument cluster
Collapsible emergency spare
wheel
see Emergency spare wheel
COMAND Online
see separate operating instructions
Combination switch ..........................113
Constant headlamp mode see Daytime driving lights
Consumption statistics
On-board computer (12-button
multifunction steering wheel) ........230
On-board computer (4-button
multifunction steering wheel) ........226
Convenience closing feature ..............90
Convenience opening/closing (air-
recirculation mode) ........................... 136
Convenience opening feature ............90
Coolant (engine) Checking the level .........................316
Display message (12-button mul-
tifunction steering wheel) ..............267
Display message (4-button multi-
function steering wheel) ................264
Important safety notes ..................371
Temperature gauge (12-button
multifunction steering wheel) ........227 Temperature gauge (4-button
multifunction steering wheel)
........224
Warning lamp ................................. 292
Cooling
see Climate control
Cornering lamps
Changing bulbs .............................. 121
Cornering light function
Display message (12-button mul-
tifunction steering wheel) ..............260
Display message (4-button multi-
function steering wheel) ................257
Function/notes ............................. 115
Crash-responsive emergency light-
ing ....................................................... 118
Cruise control Cruise control lever .......................174
Deactivating ................................... 175
Display message (12-button mul-
tifunction steering wheel) ..............275
Display message (4-button multi-
function steering wheel) ................270
Driving system ............................... 173
Important safety notes ..................173
LIM indicator lamp .........................174
Selecting ........................................ 174
Setting a speed .............................. 175
Storing and maintaining current
speed ............................................ .174
Cup holder
Centre console .............................. 305
Important safety notes ..................305
Rear compartment .........................305 D
Dashboard lighting see Instrument cluster lighting
Data
see Technical data
Date
Setting (4-button multifunction
steering wheel) .............................. 227
Daytime driving lamps
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 2398
Index

Important safety notes
....................82
Opening (from the inside) ................83
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drive program
Automatic ...................................... 159
Display ........................................... 156
Display (DIRECT SELECT lever) ......156
Manual .......................................... .160
Driver's door
see Door
Drive system
Active Blind Spot Assist .................207
Driving abroad
Service24h .................................... 313
Symmetrical dipped bea m............. 110
Driving in mountainous terrain
Approach/departure angl e............ 172
Driving off-road
see Off-road driving
Driving safety system
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electronic Brake-force Distribu-
tion .................................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety guidelines .............65
Driving safety systems
ABS (Anti-lock Braking System) .......65
Adaptive brake lamps ......................67
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .69
Driving system
Active Lane Keeping Assis t............ 210
Active Parking Assist .....................192
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................270
Driving systems
Active Driving Assistance pack-
age ................................................. 207
ATTENTION ASSIST ........................201Blind Spot Assist ............................ 203
Cruise control
................................ 173
Distronic Plus ................................ 178
HOLD function ............................... 186
Lane Keeping Assist ......................205
Lane package ................................ 203
PARKTRONIC ................................. 188
Reversing camera ..........................196
Speed Limit Assist .........................202
SPEEDTRONIC ............................... 176
Driving tips
Aquaplaning ................................... 168
Automatic transmission .................157
Brakes ........................................... 167
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 167
Driving abroad ............................... 110
Driving in winter ............................ .169
Driving on flooded roads ................168
Driving on sand .............................. 172
Driving on wet roads ......................168
Driving over obstacles ...................172
General .......................................... 165
Icy road surfaces ........................... 170
Limited braking efficiency on sal-
ted roads ....................................... 168
New brake pads/linings ................168
Off-road driving .............................. 170
Off-road fording ............................. 169
Running-in tips ............................... 146
Snow chains .................................. 353
Symmetrical dipped bea m............. 110
Towing a trailer .............................. 215
Travelling uphill .............................. 172
Tyre ruts ........................................ 172
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 21310
Index

E
EASY-ENTRY feature Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Function/notes ............................. 102
EASY-EXIT feature
Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Crash-responsive ........................... 103
Function/notes ............................. 102
EBD (electronic brake force distri-
bution)
Display message (12 button mul-
tifunction steering wheel) ..............253
Function/notes ................................ 69
EBD (Electronic Brake-force Distri-
bution)
Display message (4-button multi-
function steering wheel) ................248
ECO display
Function/notes ............................. 166
On-board computer (12-button
multifunction steering wheel) ........231
ECO start/stop function
Deactivating/activating .................150
General information .......................150
Electrical fuses
see Fuses
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency key
Unlocking the driver's door ..............84
Emergency key element
Function/notes ................................ 78
Locking vehicle ................................ 84
Emergency release
Driver's door .................................... 84
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 336
Notes/data .................................... 359
Storage location ............................ 328
Stowing .......................................... 328 Emergency unlocking
Tailgate ............................................ 88
Vehicle ............................................. 84
Engine
ECO start/stop function ................150
Engine number ............................... 365
Jump-starting ................................. 341
Running irregularl y......................... 153
Starting problems ..........................153
Starting the engine with the key ....148
Starting with KEYLESS GO .............149
Stopping ........................................ 164
Tow-starting (vehicle) ..................... 345
Warning lamp (engine diagnos-
tics) ............................................... 291
Engine electronics
Notes ............................................. 363
Problem (fault) ............................... 153
Engine oil
Additives ........................................ 370
Checking the oil level ..................... 315
Checking the oil level using the
dipstick .......................................... 315
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Filling capacity ............................... 370
Notes about oil grades ................... 369
Notes on oil level/consumption ....315
Topping up ..................................... 316
Viscosity ........................................ 370
Environmental protection
Returning an end-of-life vehicle .......25
ESP ®
(Electronic Stability Pro-
gram) Deactivating/activating ...................68
Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
ETS/4ETS ........................................ 68
Function/notes ................................ 67
Important safety guidelines .............67
Trailer stabilisatio n.......................... 69
Warning lamp ................................. 288
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 68 Index
11

MP3
Operating ...................................... .233
see Separate operating instructions
Multifunction display
4-button multifunction steering
wheel ............................................. 226
Permanent display (12-button
multifunction steering wheel) ........239
Multi-function display
12-button multifunction steering
wheel ............................................. 229N
Navigation Menu (on-board computer) ............232
On-board computer (12-button
multifunction steering wheel) ........232
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .49
Resetting after being triggered ........49
NECK-PRO luxury head restraints
Operation ........................................ .49
Resetting after being triggered ........49
Notes on running in a new vehicle ..146 O
Occupant safety Children in the vehicle .....................54
Important safety notes ....................42
Odometer
4-button multifunction steering
wheel ............................................. 226
see Total distance recorder
see Trip meter
Off-road drive program .....................215
Off-road driving Checklist after driving off-road ......171
Checklist before driving off-road .... 171
General information .......................170
Important safety notes ..................170
Travelling uphill .............................. 172
Off-road lights ................................... .115
Off-road system 4MATIC .......................................... 213
DSR ............................................... 213Off-road ABS
.................................... 66
Off-road drive program ..................215
Off-road ESP ®
.................................. 69
Oil
see Engine oil
On-board computer
Light submenu ............................... 239
Operating the TV ............................ 234
On-board computer (12-button
multifunction steering wheel)
Assist menu ................................... 236
Audio menu ................................... 233
Convenience submenu ..................243
Important safety notes ..................224
Instrument cluster submenu ..........238
Lights submenu ............................. 239
Menu overview .............................. 230
Navigation menu ............................ 232
Operating ...................................... .228
Operating the video DVD ...............234
Range ............................................ 231
Service menu ................................. 238
Standard display submenu ............230
Telephone menu ............................ 234
Trip menu ...................................... 230
On-board computer (12-button
multifunction steering wheel)
Displaying service messages .........312
Display messages ..........................245
Heating submenu ........................... 242
Message memory .......................... 246
Vehicle submenu ........................... 241
On-board computer (12-button
multifunction steering wheel)Set-
tings menu ......................................... 238
On-board computer (12-button
multifunction steering wheel) sub-
menu
Factory setting ............................... 244
On-board computer (4-button mul-
tifunction steering wheel)
Important safety notes ..................224
Menu overview .............................. 226
Switching daytime driving lights
on/off ............................................ 22716
Index

Towing
Important safety notes ..................342
With the rear axle raised ................344
Towing a trailer
Active Blind Spot Assist .................210
Active Lane Keeping Assist .... 207, 213
Active Parking Assist .....................196
Lights display message (12-but-
ton multifunction steering wheel) ..260
Lights display message (4-button
multifunction steering wheel) ........257
Towing away
Fitting the towing eye ....................343
Removing the towing eye ...............344
With both axles on the ground .......344
Tow-starting
Emergency engine starting ............345
Fitting the towing eye ....................343
Important safety notes ..................342
Removing the towing eye ...............344
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connector ............................. 221
Blind Spot Assist ............................ 205
Cleaning the trailer tow hitch ......... 321
Coupling up a trailer ......................220
Decoupling a trailer .......................220
Driving tips .................................... 215
ESP ®
................................................ 69
Fitting the ball coupling .................217
Important safety notes ..................215
Mounting dimensions ....................373
Parktroni c...................................... 191
Power supply ................................. 221
Removing the ball coupling ............220
Shift range ..................................... 158
Storing the ball coupling ................220
Trailer loads ................................... 374
Transmission
see Automatic transmission
see Manual transmission
Transmission position display .........156
Transmission position display
(DIRECT SELECT lever) ......................156
Transporting the vehicle ..................345Travelling uphill
Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing capa-
bility .............................................. .173
Trim pieces (cleaning instructions) .323
Trip computer On-board computer (12-button
multifunction steering wheel) ........230
On-board computer (4-button
multifunction steering wheel) ........226
Trip meter
Displaying/resetting (4-button
multifunction steering wheel) ........226
Displaying (12-button multifunc-
tion steering wheel) .......................230
Resetting (12-button multifunc-
tion steering wheel) .......................232
Turn signal
Display message (12-button mul-
tifunction steering wheel) ..............261
Display message (4-button multi-
function steering wheel) ................258
see Turn signals
Turn signals
Changing bulbs (front) ...................120
Changing bulbs (rear) ....................121
Switching on/off ........................... 113
TV
Operating (on-board computer) .....234
see Separate operating instructions
Two-way radio
Frequencies ................................... 363
Installation ..................................... 363
Transmission output (maximum) .... 363
Type identification plate
see Vehicle identification plate
Tyre pressure
Display message (12-button mul-
tifunction steering wheel) ..............277
Display message (4-button multi-
function steering wheel) ................276
Not reached (TIREFIT) ....................331
Pressure loss warning ....................355
Reached (TIREFIT) ..........................331
Recommended ............................... 353
Tyres
Checking ........................................ 351 22
Index

Direction of rotatio
n...................... 357
Display message (12-button mul-
tifunction steering wheel) ..............277
Display message (4-button multi-
function steering wheel) ................276
Important safety notes ..................350
Replacing ....................................... 356
Service life ..................................... 351
Storing ........................................... 357
Tyre size (data) .............................. 357
Tyre tread ...................................... 351
see Flat tyre U
Unladen weight ................................. 372
Unlocking Emergency unlocking .......................84
From inside the vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in sun visor) ..............306
Variable SPEEDTRONIC see SPEEDTRONIC
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Electronics ..................................... 363
Emergency unlocking .......................84
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings ..........................238
Leaving parked up .........................165
Locking (in an emergency) ...............84
Locking (key) ................................... 76
Lowering ........................................ 337
Pulling away ................................... 149
Raising ........................................... 333
Registration ..................................... 27
Towing away .................................. 342
Tow-starting ................................... 342
Transporting .................................. 345
Unlocking (in an emergency) ...........84
Unlocking (key) ................................ 76
Vehicle data ................................... 372
Vehicle data ....................................... 372
Vehicle dimensions ...........................372Vehicle emergency locking
................84
Vehicle identification number see VIN
Vehicle identification plate ..............364
Vehicle tool kit .................................. 327
Vehicle weights ................................. 372
Video (DVD) ........................................ 234
Video DVD (12-button multifunc-
tion steering wheel) ..........................234
VIN ...................................................... 364 W
Warning and indicator lamps ABS ................................................ 286
Brakes ........................................... 286
Distance warning signal .................294
ESP ®
.............................................. 288
ESP ®
OFF ....................................... 289
LIM (cruise control) ........................ 174
LIM (DISTRONIC PLUS) ..................179
LIM (variable SPEEDTRONIC )......... 176
PASSENGER AIRBAG OFF ................56
Reserve fuel ................................... 292
Seat belt ........................................ 284
SRS ................................................ 291
Warning triangle ................................ 326
Washer fluid Display message (12-button mul-
tifunction steering wheel) ..............281
Display message (4-button multi-
function steering wheel) ................279
Wheel bolt tightening torque ...........337
Wheel chock ...................................... 333
Wheels Changing/replacing .......................356
Changing a wheel .......................... 332
Checking ........................................ 351
Cleaning ......................................... 319
Fitting a new wheel ........................335
Important safety notes ..................350
Removing a wheel ..........................335
Storing ........................................... 357
Tightening torque ........................... 337
Wheel size/tyre size ......................357 Index
23

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary.
R drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
the European Union (EU) End of Life Vehicles
Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The methods employed in vehicle and
parts recycling are constantly being devel-
oped and improved. This means that your
Mercedes-Benz will also continue to meet
even the increased recycling quotas in the
future in good time. You can obtain further
information from your national Mercedes-
Benz homepage or your national hotline num-
ber. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific deviations are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations. Introduction
25 Z

Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Fault data
Components critical for vehicle operation are
equipped with fault data memories as stand-
ard. There are also data storage devices
which record the technical reactions of vehi-
cle components to certain driving situations
(e.g. airbag deployment or ESP ®
interven-
tion).
This data is used exclusively to:
R assist in the rectification of faults and
defects
R help Mercedes-Benz optimise and develop
vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced by Mercedes-
Benz, this technical information can be read
out from the fault memory. This is performed
by authorised employees of the Mercedes-
Benz service network using special diagnos-
tic computers.
After a fault has been rectified, the informa-
tion is deleted from the memory. Other mem-
ory data is constantly overwritten. Other devices that store data
Depending on the equipment level, your vehi-
cle may feature communications and/or
entertainment systems (e.g. navigation devi-
ces, telephone systems). These allow you to save and edit data required for the operation
of the respective device.
Further information on operation (e.g. on
deleting data) can be found in the separate
operating instructions.28
Introduction

Warning and indicator lamps
Function Page
:
Diesel engine: preglow 148
;
Reserve fuel 292
=
Coolant 292
?
Seat belts 284
A
Turn signals 113
B
SRS 291
C
Engine diagnostics 291
D
foglamps
112 Function Page
E
ESP
® 288
F
Rear foglamp 112
G
Side lamps 112
H
Dipped-beam headlamps 111
I
Main-beam headlamps 113
J
Brakes 286
K
ABS 28632
Instrument cluster (4-button steering wheel)At a glance