keyless MERCEDES-BENZ GLS 2017 User Guide

Problem
Possible causes/consequences and P Solutions
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 81) or lock ( Y
page 81) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 81) or lock ( Y
page 81) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 338).
or X
Jump-start the vehicle ( Y
page 338).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 77) and replace it if necessary
( Y
page 77).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well. SmartKey 79
Opening and closing Z

Closing X
Pull the tailgate down using recess C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 384).
i Notes on the automatic reversing feature for
the tailgate ( Y
page 82).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate. X
Press and hold the T button on the Smart-
Key until the tailgate opens.
or X
When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or X
With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically Cargo compartment 83
Opening and closing Z

X
To close: press closing button C in the tail-
gate.
or X
Press and hold the T button on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
or X
Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simultane-
ously close and lock the tailgate. X
Press locking button D in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 384).
i Notes on the automatic reversing feature for
the tailgate ( Y
page 82).
Opening and closing
X
To open: pull remote operating switch C for
the tailgate until the tailgate opens. X
To close: turn the SmartKey to position 1 or 2
in the ignition lock. X
Press remote operating switch for tailgate C
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked.84
Cargo compartment
Opening and closing

X
Turn the SmartKey to position 1 or 2 in the
ignition lock. X
To open fully: press switch C and release it.X
To close fully: pull switch C and release it.X
To stop the closing procedure: press
switch C again.
If the hinged side windows become blocked dur-
ing closing, the closing procedure is stopped.
The hinged side windows then open again fully.
Convenience opening
General notes Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously: R
unlock the vehicle R
open the side windows R
open the hinged side windows R
open the sliding sunroof or the panorama roof
with power tilt/sliding panel and the roller
sunblinds R
switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Convenience opening X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door. X
Press and hold the 6 button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. X
Press and hold the 6 button again until the
panorama roof with power tilt/sliding panel is
in the desired position. X
To interrupt convenience opening: release
the 6 button.
Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the hinged side windows R
close the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped: R
Release the 7 button to interrupt the clos-
ing procedure. R
Press and hold the 6 button to open.Side windows 87
Opening and closing Z

Vehicles with KEYLESS-GO: R
Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure. R
To open, pull the same door handle immedi-
ately and hold it firmly. The door windows and
the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for: R
the side window ( Y
page 86)R
the sliding sunroof ( Y
page 90)R
the panorama roof with power tilt/sliding
panel ( Y
page 90)
Using the SmartKey The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle. X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door. X
Press and hold the 7 button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed. X
Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close. X
To interrupt convenience closing: release
the 7 button. Using KEYLESS-GO X
Touch recessed sensor surface C on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sensor
surface C . X
Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed. X
Vehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface C on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 86).X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 86).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been88
Side windows
Opening and closing

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
( Y
page 240).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when you: R
remove the SmartKey from the ignition lock R
open the driver's door with KEYLESS-GO in
position 1R
open the driver's door and the SmartKey is in
position 0 or 1 in the ignition lock
i The steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selected
position when: R
the driver's door is closed R
you insert the SmartKey into the ignition lock
or R
you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you: R
switch the ignition off R
save the setting with the memory function
( Y
page 110). Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas-
ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
( Y
page 240).
Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever C for-
wards or back.
Exterior mirrors
Adjusting the exterior mirrors
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine. Mirrors 107
Seats, steering wheel and mirrors Z

! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
SmartKey positions
SmartKey
Z
To remove the SmartKeyG
Power supply for some consumers, such as
the windshield wipersH
Ignition (power supply for all consumers)
and drive position
I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button. A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 75).
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder ( Y
page 303).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door ( Y
page 80), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.138
Driving
Driving and parking

Key positions with KEYLESS- GO
C
Start/Sto p butto nD
Ignition loc k
As soo n as th e ignition is switched on , all th e
indicator lamps in th e instrumen t cluste r ligh t
up. Further information on situation s wher e an
indicator lamp either fails to go out after starting
th e engin e or lights up while driving
( Y
page 276).
If Start/Sto p butto n C has no t yet been
pressed, this correspond s to th e ke y bein g
remove d from th e ignition .X
To switch on th e power supply : press
Start/Sto p butto n C once.
The power suppl y is switched on . You can no w
activat e th e windshield wipers, for example .
The power suppl y is switched off again if:R
th e driver' s door is opened andR
you press Start/Sto p butto n C twice when in
this position X
To switch on th e ignition: press Start/Sto p
butto n C twice.
The ignition is switched on .
If you press Start/Sto p butto n C once when
in this position , th e ignition is switched off
again .
Removing the Start/S top but ton
You can remove th e Start/Sto p butto n from th e
ignition loc k and start th e vehicl e as normal
usin g th e SmartKey.
It is only possible to switch between KEYLESS -
GO mod e and SmartKey operation when th e
transmission is in position P .X
Remove Start/Sto p butto n C fr om ignition
loc k D . You do no t have to remove th e Start/Sto p but -
to n from th e ignition loc k when you leav e th e
vehicle. You should, however , always tak e th e
SmartKey wit h you when leaving th e vehicle. As
lon g as th e SmartKey is in th e vehicle:R
th e vehicl e can be started usin g th e Start /
Stop butto n R
th e electrically powered equipmen t can be
operate d
Starting the engine
Important safety notes
G WARNIN G
If children are lef t unsupervised in th e vehicle,
they could: R
open th e doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate th e vehicle's equipment.
Additionally, children could set th e vehicl e in
motion if, for example , they:R
release th e parking brake. R
shiftin g th e automatic transmission out of
park positio n P R
Start th e engine.
Ther e is a ris k of an acciden t and injury.
When leaving th e vehicle, always tak e th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reac h of children .
G WARNIN G
Combustion engines emit poisonous exhaust
gase s suc h as carbon monoxide. Inhalin g
these exhaust gase s leads to poisoning . Ther e
is a ris k of fatal injury. Therefore never leav e
th e engin e runnin g in enclosed spaces with-
out sufficien t ventilation .
G WARNIN G
Flammable materials introduce d throug h
environmental influence or by animals can Driving 139
Driving and parking Z

ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
( Y
page 146).
The transmission position display in the mul-
tifunction display shows P ( Y
page 148).
i You can start the engine in transmission
position P and N .
Starting procedure with the SmartKey X
To start a diesel engine : turn the SmartKey
to position 2 in the ignition lock ( Y
page 138).
The \( preglow indicator lamp in the instru-
ment cluster lights up. X
Turn the SmartKey to position 3 in the ignition
lock and release it as soon as the engine is
running ( Y
page 138).
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 138).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 139).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selected R
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged140
Driving
Driving and parking

G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
G WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel.
! Do not use gasoline to refuel vehicles with a
diesel engine. Do not switch on the ignition if
you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
( Y
page 379).
Refueling
General information Pay attention to the important safety notes
( Y
page 153).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed