brake MERCEDES-BENZ GLS 2017 Owners Manual

1, 2, 3 ...4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 215
12 V socket
see Sockets
115 V socket ...................................... 307
360° camera
Cleaning ........................................ .3 28
Display in the multimedia system .. 202
Function/notes ............................ .2 01
AABS (Anti-lock Braking System)
Display message ............................ 245
Function/notes ................................ 63
Important safety notes .................... 63
Warning lamp ................................. 277
Accident
Automatic measures after an acci-
dent ................................................. 56
Activating media mode
General notes ................................ 292
Activating/deactivating cooling
with air dehumidification ................. 130
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 238
Display message ............................ 265
Function/information .................... 210
Trailer towing ................................. 213
Active Brake Assist
Activating or deactivating .............. 237
Display message ............................ 250
Function/notes ................................ 64
Active Brake Assist with cross-
traffic function
Activating or deactivating .............. 237
Display message ............................ 251
Function/notes ................................ 69
Important safety notes .................... 70
Warning lamp ................................. 285
Active Curve System
Display message ............................ 262 Function/notes ............................. 187
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 238
Display message ............................ 264
Function/information .................... 213
Trailer towing ................................. 215
Active light function ......................... 114
ADAPTIVE BRAKE ................................. 69
Adaptive Brake Assist
Function/notes ................................ 65
Adaptive Damping System
Function/notes ............................. 189
Adaptive Highbeam Assist
Display message ............................ 257
Function/notes ............................. 115
Switching on/off ........................... 116
Additives (engine oil) ........................ 382
Address book
see also Digital Operator's Man-
ual .................................................. 287
Adjusting the volume
Audio 20 ........................................ 288
COMAND ....................................... 288
ADS (Adaptive Damping System)
Function/note s ............................. 186
A i r bags
Deployment ..................................... 53
Display message ............................ 254
Front air bag (driver, front
passenger) ....................................... 47
Important safety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 47
Occupant Classification System
(OCS) ............................................... 48
PASSENGER AIR BAG indicator
lamps ............................................... 42
Side impact air bag .......................... 48
Window curtain air bag .................... 48
Air filter (display message) .............. 260
AIR FLOW ........................................... 130
Air vents
Glove box ....................................... 135
Important safety notes .................. 134
Rear ............................................... 135
Setting ........................................... 1344
Index

Axle load, per mi ssible (trailer tow-
ing) ...................................................... 387
BBack button ...................................... .2 88
Bag hook ............................................ 299
Ball coupling
Installing ........................................ 223
Removing ....................................... 227
BAS (Brake Assist System) ................. 64
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 338
Display message ............................ 258
Important safety notes .................. 336
Jump starting ................................. 338
Overview ........................................ 336
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 238
Display message ............................ 265
Notes/function .............................. 207
Trailer towing ................................. 209
see Active Blind Spot Assist
Blootooth ®
Connecting a different mobile
phone ............................................ 292
BlueTEC
Adding DEF ................................... .1 56
BlueTEC (DEF) ................................... .3 81
Bluetooth ®
Searching for a mobile phone ....... .2 91
see also Digital Operator's Man-
ual ................................................. .2 87
Telephony ...................................... 290
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 250
Notes ............................................. 382
Brake force distribution
see EBD (electronic brake force
distribution) Brake lamps
Display message ............................ 256
Brakes
ABS ................................................. .6 3
Adaptive Brake Assist ...................... 65
BAS .................................................. 64
Brake fluid (notes) ......................... 382
Display message ............................ 245
High-performance brake system .... 166
Hill start assist ............................... 141
Impo rtant safety notes .................. 164
Mai
ntenance .................................. 165
Parking brake ................................ 160
Riding tips ...................................... 164
Warning lamp ................................. 276
Breakdown
Where will I find...? ........................ 331
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 34
Bulbs
see Replacing bulbs
C
California
Important notice for retail cus-
tomers and lessees .......................... 26
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 328
Car wash ........................................ 324
Carpets .......................................... 330
Display ........................................... 329
Exhaust pipe .................................. 328
Exterior lights ................................ 327
Gear or selector lever .................... 329
Interior ........................................... 329
Matte finish ................................... 326
Notes ............................................. 324
Paint .............................................. 326
Plastic trim .................................... 329
Power washer ................................ 325
Rear view camera .......................... 3286
Index

Distanc e Pilot DISTRONIC
Activatin g ...................................... .1 76
Activation conditions ..................... 176
Cruise control lever ....................... 175
Display Message ............................ 266
Displays in the instrument cluster .. 179
Driving tips ................................... .1 80
Function/notes ............................ .1 74
Important safety notes .................. 174
Setting the specified minimum
distance ......................................... 178
Stopping ........................................ 177
Switching off .................................. 178
Warning lamp ................................. 285
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 285
Distance warning function
Function/notes ................................ 65
Warning lamp ................................. 285
Doors
Automatic locking (on-board com-
puter) ............................................. 239
Automatic locking (switch) .............. .8 1
Central locking/unlocking
(SmartKey) ...................................... .7 4
Control panel .................................. .4 0
Display message ............................ 272
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety notes .................... 80
Opening (from inside) ...................... 80
Overview .......................................... 80
Power closing .................................. 81
Drinking and driving ......................... 163
Drive program
Automatic transmission ................. 149
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 217
Off-road programs (vehicles with
Off-Road Engineering package) ...... 218
SETUP (on-board comp uter) .......... 241
D ri ve programs
Display (DIRECT SELECT lever) ...... 148
Driver's door
see Doors Driving
Important safety notes .................. 137
Driving abroad
Mercedes-Benz Service ................. 324
Driving Assistance PLUS package ... 210
Driving in mountainous terrain
Approach/departure angle ............ 171
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 64
Driving safety systems
ABS (Anti-lock Braking System) ....... 63
Active Brake Assist with cross-
traffic function ................................. 69
ADAPTIVE BRAKE ............................. 69
Adaptive Brake Assist ...................... 65
BAS (Brake Assist System) .............. 64
Distance warning function ............... 65
EBD (electronic brake force distri-
bution) ............................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 66
Important safety information ........... 63
Overview .......................................... 63
STEER CONTROL ............................. 72
Driving system
AIRMATIC package ........................ 186
Distance Pilot DISTRONIC ............. 174
Distance Pilot DISTRONIC with
Steering Pilot ................................. 180
Parking assist PARKTRONIC .......... 190
Parking Pilot .................................. 193
Driving systems
360°camera .................................. 201
Active Blind Spot Assist ................. 210
Active Curve System ...................... 187
Active Lane Keeping Assist ............ 213
ADS ............................................... 186
AMG adaptive sport suspension
system ........................................... 189
ATTENTION ASSIST ........................ 205
Blind Spot Assist ............................ 207
Cruise control ................................ 172
Display message ............................ 261
Driving Assistance Plus package ... 210 Index 9

HOLD function ............................... 185
Lane Keeping Assist ...................... 209
Level control (vehicle with the Off-
Road Engineering package) ........... 182
Rear view camera .......................... 197
Traffic Sign Assist .......................... 206
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 164
Break-in period .............................. 137
Distance Pilot DISTRONIC ............. 180
Downhill gradient ........................... 164
Drinking and driving ....................... 163
Driving in winter ............................. 167
Driving on flooded roads ................ 166
Driving on sand .............................. 170
Driving on wet roads ...................... 166
Driving over obstacles ................... 170
Exhaust check ............................... 163
Fuel ................................................ 162
General .......................................... 162
Hydroplaning ................................. 166
Icy road surfaces ........................... 167
Limited braking efficiency on sal-
ted roads ....................................... 165
Off-road driving .............................. 168
Off-road fording ............................. 167
Snow chains .................................. 348
The first 1000 miles (1500 km) ..... 137
Tire ruts ......................................... 170
Towing a trailer .............................. 222
Traveling uphill ............................... 171
Wet road surface ........................... 165
DSR (Downhill Speed Regulation)
Display message ............................ 263
Function/notes ............................. 216
DVD video
Operating (on-board computer) ..... 235
see also Digital Operator's Man-
ual .................................................. 287
DYNAMIC SELECT controller
Automatic transmission ................. 145
E
EASY-ENTRY feature
Activating/deactivating ................. 240
Function/notes ............................. 106 EASY-EXIT feature
Crash-responsive ........................... 107
Function/notes ............................. 106
Switching on/off ........................... 240
EBD (electronic brake force distri-
bution)
Display message ............................ 247
Function/notes ................................ 69
ECO display
Function/notes ............................. 163
On-board computer ....................... 232
ECO start/stop function
Automatic engine start .................. 143
Automatic engine switch-off .......... 142
Deactivating/activating ................. 143
General information ....................... 142
Important safety notes .................. 142
Introduction ................................... 142
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency release
Driver's door .................................... 81
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 372
Important safety notes .................. 372
Removing ....................................... 373
Storage location ............................ 373
Stowing .......................................... 373
Emergency Tensioning Devices
Activation ......................................... 53
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information .... 26
Engine
Check Engine warning lamp ........... 283
Display message ............................ 257
ECO start/stop function ................ 142
Engine number ............................... 378
Irregular running ............................ 144
Jump-starting ................................. 338
Starting (important safety notes) ... 139
Starting problems .......................... 14410
Index

Fuel filler flap
Opening ........................................ .1 55
Fuel filter (display message) ............ 260
Fuel level
Calling up the range (on-board
computer) ...................................... 233
Fuel tank
Capacity ........................................ 379
Problem (malfunction) ................... 156
Fuses
Allocation chart ............................ .3 43
Before changing ............................ .3 44
Dashboard fuse box ....................... 344
Fuse box in the engine compart-
ment .............................................. 344
Fuse box under rear bench seat .... 345
Important safety notes .................. 343
GGarage door opener
Clearing the memory ..................... 318
General notes ................................ 315
Important safety notes .................. 315
Opening/closing the garage doo r. .3 17
Problems when programming ....... .3 17
Programming (button in the rear-
view mirror) ................................... 316
Synchronizing the rolling code ....... 316
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 241
Genuine parts ...................................... 25
Glove box .......................................... .2 95
Google™ Local Search
see also Digital Operator's Man-
ual ................................................. .2 87
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 365
H
Handbrake
see Parking brake
Hazard warning lamps ..................... .1 14
Head restraints
Adjusting ......................................... 96
Adjusting (electrically) ..................... 97
Adjusting (manually) ........................ 96 Adjusting (rear) ................................ 97
Installing/removing (rear) ................ 98
Luxury .............................................. 97
Headlamps
Fogging up ..................................... 116
see Automatic headlamp mode
Heating
see Climate control
High beam flasher ............................ .1 13
High-beam headlamps
Adaptive Highbeam Assist ............. 115
Display message ............................ 256
Replacing bulbs ............................ .1 19
Switching on/off ........................... 113
Highway mode ................................... 114
Hill start assist .................................. 141
HOLD function
Deactivating ................................... 185
Display message ............................ 264
Function/notes ............................ .1 85
Home address
see also Digital Operator's Man-
ual ................................................. .2 87
Hood
Closing .......................................... .3 20
Display message ............................ 272
Important safety notes .................. 319
Opening ......................................... 319
Horn ...................................................... 33
Hydroplaning ..................................... 166
I
Ignition lock
see Key positions
Immobilizer .......................................... 72
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 320
Instrument cluster
Overview .......................................... 34
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 229
Intelligent Light System
Activating/deactivating ................. 239
Overview ........................................ 11412
Index

Off-road ESP ®
................................. .6 8
Off-road programs (vehicles with
Off-Road Engineering package) ...... 218
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 241
On-board computer
AMG menu .................................... .2 41
Assistance menu ........................... 236
Audio menu ................................... 234
Convenience submenu .................. 240
Display messages .......................... 243
Displaying a service message ....... .3 23
Distance Pilot DISTRONIC ............. 179
Factory settings submenu ............. 240
Important safety notes .................. 229
Instrument cluster submenu .......... 238
Lighting submenu .......................... 239
Menu overview .............................. 232
Message memory .......................... 244
Navigation menu ............................ 233
On and Offroad menu .................... 241
Operation ....................................... 230
RACETIMER ................................... 241
Settings menu ............................... 238
Standard display ............................ 232
Telephone menu ............................ 235
Trip menu ...................................... 232
Vehicle submenu ........................... 239
Video DVD operation ..................... 235
Operating safety
Declaration of conformity ................ 28
Important safety notes .................... 28
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 26
Vehicle equipment ........................... 26
Outside temperature display ........... 229
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 62
P
Paddle shifters
see Steering wheel paddle shifters Paint code number ............................ 377
Paintwork (cleaning instructions) ... 326
Panic alarm .......................................... 41
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 89
Opening/closing the roller sun-
blind ................................................. 92
Operating ......................................... 91
Operating the roller sunblinds for
the sliding sunroof ........................... 91
Problem (malfunction) ..................... 92
Reversing feature ............................. 90
Parking
Important safety notes .................. 159
Parking brake ................................ 160
Position of exterior mirror, front-
passenger side ............................... 109
Rear view camera .......................... 197
see PARKTRONIC
Parking aid
Parking Pilot .................................. 193
see 360° camera
see Exterior mirrors
see PARKTRONIC
Parking Assist PARKTRONIC
Deactivating/activating ................. 192
Driving system ............................... 190
Function/notes ............................. 190
Important safety notes .................. 190
Problems (malfunctions) ................ 193
Sensor range ................................. 191
Towing a trailer .............................. 190
Warning display ............................. 192
Parking brake
Applying automatically ................... 161
Applying or releasing manually ...... 161
Display message ............................ 247
Electric parking brake .................... 160
Emergency braking ........................ 162
General notes ................................ 160
Releasing automatically ................. 161
Warning lamp ................................. 282
Parking lamps
Switching on/off ........................... 113
Parking Pilot
Display Message ............................ 265
Exiting a parking space .................. 19616
Index

Exit position (3rd row of seats) ...... 101
Folding down/up (third row of
seats) ............................................... 99
Folding the 2nd row of seats
forward electrically ........................ 102
Folding the 2nd row of seats
forward manually ........................... 100
Folding the rear bench seat for-
wards/back ................................... 297
Important safety notes .................... 94
Overview .......................................... 94
Seat heating problem .................... 105
Seat ventilation problem ................ 105
Storing settings (memory func-
tion) ............................................... 110
Switching seat heating on/off ....... 103
Switching seat ventilation on/off .. 104
Section
Sliding sunroof ................................. 89
Selector lever
Cleaning ......................................... 329
Sensors (cleaning instructions) ....... 328
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 382
Coolant (engine) ............................ 382
DEF special additives ..................... 381
Engine oil ....................................... 381
Fuel ................................................ 379
Important safety notes .................. 378
Refrigerant (air-conditioning sys-
tem) ............................................... 383
Washer fluid ................................... 383
Setting the air distribution ............... 131
Setting the airflow ............................ 131
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 240
On-board computer ....................... 238 SETUP (on-board computer) ............. 241
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 256
Side windows
Cle aning ......................................... 327
C onvenience closing feature ............ 87
Convenience opening feature .......... 87
Hinged side windows ....................... 86
Important safety information ........... 85
Opening/closing .............................. 86
Overview .......................................... 85
Problem (malfunction) ..................... 89
Resetting ......................................... 88
Reversing feature ............................. 86
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 91
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 76
Checking the battery ....................... 77
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Display message ............................ 273
Door central locking/unlocking ....... 74
Important safety notes .................... 74
KEYLESS-GO start function .............. 76
Loss ................................................. 78
Mechanical key ................................ 76
Overview .......................................... 74
Positions (ignition lock) ................. 138
Problem (malfunction) ..................... 78
Starting the engine ........................ 140
Smartphone
Starting the engine ........................ 140
SMS
see also Digital Operator's Man-
ual .................................................. 287
Snow chains
Information .................................... 348 Index 19

Video
Operating the DVD ......................... 235
see also Digital Operator's Man-
ual .................................................. 287
VIN ...................................................... 377
Seat ............................................... 378
Type plate ...................................... 377
WWarning and indicator lamps
ABS ................................................ 277
Brakes ........................................... 276
Check Engine ................................. 283
Coolant .......................................... 283
Distance Pilot DISTRONIC ............. 285
Distance warning ........................... 285
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 283
Overview .......................................... 34
Parking brake ................................ 282
PASSENGER AIR BAG ...................... 42
Reserve fuel ................................... 283
Restraint system ............................ 282
Seat belt ........................................ 275
Tire pressure monitor .................... 286
Warranty .............................................. 26
Washer fluid
Display message ............................ 273
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 287
Wheel and tire combinations
Tires ............................................... 371
Wheel bolt tightening torque ........... 370
Wheel chock ...................................... 367
Wheels
Changing a wheel .......................... 366
Checking ........................................ 346
Cleaning ......................................... 326
Emergency spare wheel ................. 372
Important safety notes .................. 346
Information on driving .................... 346
Interchanging/changing ................ 366
Mounting a new wheel ................... 369
Mounting a wheel .......................... 367
Overview ........................................ 346 Removing a wheel .......................... 369
Snow chains .................................. 348
Storing ........................................... 367
Tightening torque ........................... 370
Wheel size/tire size ....................... 371
Window curtain air bag
Display message ............................ 253
Operation ......................................... 48
Windows
see Side windows
Windshield
Defrosting ...................................... 132
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 383
Windshield wipers
Problem (malfunction) ................... 122
Rear window wiper ........................ 120
Replacing the wiper blades ............ 120
Switching on/off ........................... 119
Winter driving
Sl ippery road surfaces ................... 167
Winter operation
Overview ........................................ 348
Radiator cover ............................... 320
Winter tires
M+S tires ....................................... 348
Wiper blades
Cleaning ......................................... 327
Replacing ....................................... 120
Replacing (rear window) ................ 121
Replacing (windshield) ................... 121
Wooden trim (cleaning instruc-
tions) .................................................. 330
Workshop
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 13224
Index

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 377).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause26
Introduction