MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Index19

Transmission oil ..................... 308, 309
Washer fluid ................................... 311
Setting the air distribution ............... 114
Setting the airflow ............................1 14
Setting the speed
see Cruise control
Settings
Factory (vehicle with steering
wheel buttons) ............................... 188
Factory (vehicle without steering
wheel buttons) ............................... 174
On-board computer (vehicle with
steering wheel buttons) ................. 186
On-board computer (vehicle with-
out steering wheel buttons) ........... 174
Side impact air bag .............................5 1
Side windows
Cleaning ......................................... 265
Convenience closing feature ............ 83
Convenience opening feature ..........8 2
Hinged side windows ....................... 81
Important safety information ........... 81
Opening/closing .............................. 82
Overview .......................................... 81
Problem (malfunction) ..................... 83
Resetting ......................................... 83
Signal and ambient light
Changing a bulb ............................. 100
Sliding door
Child-proof locks .............................. 63
Cleaning ......................................... 267
Important safety notes .................... 74
Indicator lamp ................................ 229
Opening/closing from the inside ..... 75
Opening/closing from the out-
side .................................................. 75
see Electric sliding door
SmartKey
Changing the battery ....................... 72
Changing the programming ............. 70
Checking the battery ....................... 71
Convenience closing feature ... 83, 117
Convenience opening feature .......... 82
Door central locking/unlocking ....... 69
Important safety notes .................... 69
Loss ................................................. 72
Mechanical key ................................ 70
Problem (malfunction) ..................... 72 SmartKey positions (ignition lock)
.. 121
Snow cha ins
...................................... 280
So

ckets .............................................. 241
Spare wheel
General notes ................................ 301
Important safety notes .................. 301
Removing/mounting ...................... 301
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer (vehicle with
steering wheel buttons) ................. 186
Activating/deactivating the addi-
tional speedometer (vehicle with-
out steering wheel buttons) ........... 175
Digital (vehicle with steering
wheel buttons) ............................... 179
Digital (vehicle without steering
wheel buttons) ............................... 173
General notes ................................ 170
In the instrument cluster (vehicle
with steering wheel buttons) ............ 39
In the instrument cluster (vehicle
without steering wheel buttons) ...... 37
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
SRS (Supplemental Restraint Sys-
tem)
see Restraint system
Standing lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Standing lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Start/stop function
see ECO start/stop function
Starting
see Starting (engine)
20Index

Starting (engine)................................ 122
Status overview (on-board com-
puter) .................................................. 184
Steering
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Warning lamps ...............................2 29
Steering wheel
Adjusting ......................................... 91
Button overview ............................... 41
Buttons (on-board computer) ......... 176
Cleaning ......................................... 268
Paddle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 38
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires ..................................... 279
Sun visor
Changing a bulb (mirror lamp) ......... 99
Overview ........................................ 239
Surround lighting (on-board com-
puter) ..................................................1 87
Switching air-recirculation mode
on/off ................................................. 116
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 170
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs .............................1 03Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Tailgate
Changing bulbs (ambient lamp) ....... 99
Changing bulbs (signal and ambi-
ent light) ........................................ 100
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 78
Opening dimensions ......................3 11
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Technical data
Capacities ...................................... 304
Cargo tie-down points .................... 312
Guide rail ....................................... 313
Loading rails .................................. 313
Roof carrier .................................... 313
Tires/wheels ................................. 300
Trailer tow hitch ............................. 313
Vehicle data ................................... 311
Vehicle dimensions ........................ 311
Telephone
Accepting a call ............................. 183
Display message ............................ 219
Introduction ................................... 182
Number from the phone book ........ 183
Redialing ........................................ 183
Rejecting/ending a call ................. 183
Temperature
Coolant (display in the instrument
cluster) .......................................... 170
Coolant (display in the on-board
computer) ...................................... 173
Outsi de te
mperature ...................... 170
Setting (climate control) ................ 113
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Index21

TimeSetting (vehicle with steering
wheel buttons) ............................... 187
Setting the time (vehicle with
steering wheel buttons) ................. 187
Setting the time (vehicle without
steering wheel buttons) ................. 176
Tire pressure
Calling up (on-board computer) ..... 284
Checking manually ........................ 284
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Important safety notes .................. 284
Maximum ....................................... 284
Notes ............................................. 283
Recommended ............................... 280
Tables ............................................ 288
Tire label ........................................ 281
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 286
Function/notes ............................. 284
General notes ................................ 284
Important safety notes .................. 285
Restarting ...................................... 287
Warning lamp ................................. 228
Warning message .......................... 286
Tire pressure table ............................ 288
Tires
Aspect ratio (definition) ................. 295
Average weight of the vehicle
occupants (definition) .................... 294
Bar (definition) ............................... 294
Changing a wheel .......................... 296
Characteristics .............................. 294
Checking ........................................ 278
Curb weight (definition) ................. 295
Definition of terms ......................... 294
Direction of rotation ...................... 296
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Distribution of the vehicle occu-
pants (definition) ............................ 296 DOT (Department of Transporta-
tion) (definition) ............................. 294
DOT, Tire Identification Number
(TIN) ............................................... 293
GAWR (Gross
Axle W
eight Rating)
(definition) ..................................... 294
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 294
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 295
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 295
Important safety notes .................. 277
Increased vehicle weight due to
optional equipment (definition) ...... 294
Information on driving .................... 277
Kilopascal (kPa) (definition) ........... 295
Labeling (overview) ........................ 291
Load bearing index (definition) ...... 296
Load index ..................................... 293
Load index (definition) ................... 295
M+S tires ....................................... 279
Maximum load on a tire (defini-
tion) ............................................... 295
Maximum loaded vehicle weight
(definition) ..................................... 295
Maximum permissible tire pres-
sure (definition) ............................. 295
Maximum tire load ......................... 293
Maximum tire load (definition) ....... 295
Optional equipment weight (defi-
nition) ............................................ 295
PSI (pounds per square inch) (def-
inition) ........................................... 295
Replacing ....................................... 296
Service life ..................................... 278
Sidewall (definition) ....................... 295
Snow chains .................................. 280
Speed rating (definition) ................ 294
Storing ........................................... 296
Structure and characteristics
(definition) ..................................... 294
Summer tires ................................. 279
TIN (Tire Identification Number)
(definition) ..................................... 296
Tire bead (definition) ...................... 295
Tire pressure (definition) ................ 295
Tire pressures (recommended) ...... 294
22Index

Tire size designation, load-bearing
capacity, speed rating .................... 291
Tire tread ....................................... 278
Tire tread (definition) ..................... 295
Total load limit (definition) ............. 296
Traction (definition) ....................... 296
TWR (permissible trailer drawbar
noseweight) (definition) ................. 296
Uniform Tire Quality Grading
Standards (definition) .................... 294
Wear indicator (definition) ............. 296
Wheel and tire combination ........... 300
Wheel rim (definition) .................... 294
Wheel/tire combinations ............... 300
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 276
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 154
Axle load, permissible .................... 314
Cleaning the trailer tow hitch ......... 267
Coupling up a trailer ...................... 165
Decoupling a trailer ....................... 167
Driving tips .................................... 163
Notes on retrofitting ...................... 313
Power supply ................................. 168
Trailer loads ................................... 314
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 275
Towing eye ......................................... 270
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 167
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 209
Lights display messages (vehicle
without steering wheel buttons) .... 196Trai
ler towing
Blind Spot Assist ............................ 148
ESP
®................................................ 67
PARKTRONIC ................................. 154
Permissible trailer loads and
drawbar noseweights ..................... 167
Transmission
see Automatic transmission
Transmission oil ........................ 308, 309
Transmission positions
Automatic transmission ................. 127
Display (DIRECT SELECT lever) ...... 128
Transport
Lashing straps ............................... 245
Loading guidelines ......................... 242
Stickers ......................................... 245
Vehicle ........................................... 276
Transport by rail ................................ 137
Transportation
Rail ................................................ 137
Transportation aids
Load protection net ....................... 247
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Resetting (vehicle with steering
wheel buttons) ............................... 179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Selecting the display units (vehi-
cle with steering wheel buttons) .... 186
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 175
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Index23

Resetting(vehicle wit hsteerin g
whee lbuttons ).............................. .179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Trip odometer
see Trip odometer
Turn signal
Changing bulbs (additional turn
signals) .......................................... 102
Turn signals
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 96
Trailer display messages (vehicle
with steering wheel buttons) ......... 209
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Two-way radios
Type approval/frequency .............. 303
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 296
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 71
From inside the vehicle (central
unlocking button) .............................7 3
With emergency key element ........... 70
USB (audio)
Playing ...........................................1 82
V
Vanity mirror
Changing a bulb (mirror lamp) ......... 99
Sun visor ........................................ 239
Vehicle
Data acquisition ............................... 34 Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Electronics ..................................... 303
Emergency unlocking ....................... 70
Equipment ....................................... 27
Limited Warranty .............................2
7
Loading .......................................... 288
Locking (in an emergency) ............... 71
Locking (SmartKey) .......................... 69
Lowering ........................................ 299
Maintenance .................................... 28
Operating safety .............................. 30
Parking for a long period ................ 135
Pulling away ................................... 122
Raising ........................................... 297
Registration ..................................... 32
Reporting problems ......................... 32
Securing from rolling away ............ 133
Towing away .................................. 274
Transporting .................................. 276
Unlocking (in an emergency) ........... 71
Unlocking (SmartKey) ...................... 69
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 32
Body/equipment mounting direc-
tives for trucks ................................. 32
Vehicle check
see Preparing for a journey
Vehicle data ....................................... 311
Vehicle dimensions ........................... 311
Vehicle emergency locking ................ 71
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the rear. .270
Stowage space in the cargo com-
par tment ........................................ 271
24Index

Ventilationsee Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
WarningStickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
ESP
®.............................................. 222
ESP®OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Operati on ......................................... 52
Wi

ndows
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Index25

Winter tiresM+S tires ....................................... 279
Setting a limit speed ...................... 136
Wiper blades
Cleaning ......................................... 266
Important safety notes .................. 105
Replacing (rear window) ................ 106
Replacing (windshield) ...................1 05
Service indicator ............................ 105
Workshop
see Qualified specialist workshop
26Index

Operating Instructions
Before the first journey
These instructions, the Maintenance or Service
Booklet and the additional equipment-specific
instructions are integral parts of the vehicle.
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass on all
documents to the new owner.
Before you first drive off, read these documents
carefully and familiarize yourself with your vehi- cle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
these Operating Instructions. Failure to observe
the instructions may lead to damage to the vehi-
cle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
Limited warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
Vehicle equipment
These Operating Instructions describe all mod-
els and standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety. The equipment in your vehicle may there- fore differ from that shown in the descriptions
and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all of the sys-
tems in your vehicle.
Questions concerning equipment or operation
can be directed to any Mercedes-Benz Com-
mercial Van Center.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in
accordance with the warranty terms in the Ser-
vice and Warranty Information booklet.
Your Mercedes-Benz Commercial Van Center
will replace and repair all factory-installed parts
in accordance with the terms of the following
warranties:
RNew Vehicle Limited Warranty
RExhaust System Warranty
REmission Systems Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
Warranties. You can obtain these from any
Mercedes-Benz Commercial Van Center.
iShould you lose your Service and Warranty
Information booklet, contact a Mercedes-
Benz Commercial Van Center for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the purchase
or leasing price be refunded if Mercedes-Benz
USA, LLC and/or authorized workshops or ser-
vice centers are not able, after several justifiable
repairs, to rectify major damage to or malfunc-
tions of the vehicle as covered by the contrac-
tual warranty provisions. Customers who pur-
chase or lease a vehicle can have the vehicle
repaired within a period of 18 months after
delivery or after a mileage of up to 29,000 km
(equals approx. 18,000 miles), whichever
comes first, if:
(1) the same serious defect or damage which could lead to fatal or serious injuries to the
occupants of the vehicle during driving has
been repaired at least twice and Mercedes-
Introduction27

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction