navigation MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Load protection net ...........................
248
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 314
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving abroad ............................... 141
Replacing bulbs ............................. 106
Switching on/off ........................... 100
Lumbar support ................................... 89M
M+S tires ............................................
280
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum permissible speed
Speed limitation (tires) .................. 141
Mechanical key
Function/notes ................................ 72
Inserting .......................................... 73
Locking vehicle ................................ 73
Removing ......................................... 72
Media Interface
Connections ..................................... 43
Memory card (audio) ......................... 187
Memory function
Seat ................................................. 97
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 209
On-board computer (vehicle with-
out steering wheel buttons) ........... 195 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors

................................ 97
Important safety notes .................... 96
Rear-view mirror .............................. 96
see Vanity mirror
Mobile phone
Type approval/frequency .............. 304
Mobile phone
see Telephone
Model series
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 72
Mounting wheels
Lowering the vehicle ...................... 300
Mounting a new wheel ................... 300
Preparing the vehicle ..................... 298
Raising the vehicle ......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Securing the vehicle against roll-
ing away ........................................ 298
MP3
Operation ....................................... 187 N
Navigation Menu (on-board computer) ............

185
Notes on breaking-in a new vehi-
cle ....................................................... 126 O
Occupant Classification System
(OCS) Conditions .......................................

54
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Occupant safety
Air bags ........................................... 51
Automatic measures after an
accident ........................................... 60
Belt warning ..................................... 50
Children in the vehicle ..................... 60 Index
15

Important safety notes .................... 46
Introduction to the restraint sys-
tem ..................................................
46
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Pets in the vehicle ........................... 66
Restraint system warning lamp ........ 46
Seat belt .......................................... 47
OCS
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 183
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
Off-road driving
Checklist after driving off-road ...... 146
Important safety notes .................. 144
Rules for driving off-road ............... 145
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 189
Audio menu ................................... 187
Date menu ..................................... 192
Display messages .......................... 209
Factory settings ............................. 194
Important safety notes .................. 174
Instrument cluster menu ............... 192
Lights menu ................................... 193
Menu overview .............................. 183
Message memory .......................... 209
Navigation menu ............................ 185
Operating ....................................... 181
Permanent display ......................... 192
Service menu ................................. 191
Setting the date ............................. 192
Setting the display ......................... 192
Setting the display language .......... 192 Setting the language ...................... 192
Setting the time ............................. 192
Settings menu ............................... 191
Standard display ............................ 183
Telephone menu ............................ 188
Time menu ..................................... 192
Trip menu ...................................... 183
Vehicle menu ................................. 193
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 178
Current fuel consumption menu .... 178
Date menu ..................................... 181
Digital speedometer menu ............. 178
Display messages .......................... 194
Distance menu ............................... 177
Factory settings ............................. 179
Important safety notes .................. 174
Menu overview .............................. 177
Message memory .......................... 195
Operating ....................................... 176
Permanent display ......................... 180
Range menu ................................... 178
Setting the date ............................. 181
Setting the display ......................... 180
Setting the display language .......... 179
Setting the language ...................... 179
Setting the time ............................. 181
Settings menu ............................... 179
Standard display menu .................. 177
Time menu ..................................... 181
Trip computer menu ...................... 177
On-board computer (vehicles
with steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles
without steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostic interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 2716
Index

In some countries, certain parts are only offi-
cially approved for installation or modification
if they comply with legal requirements. All gen-
uine Mercedes-Benz parts satisfy these
requirements. Make sure that all parts are
suitable for your vehicle.
Always specify the vehicle identification num-
ber (VIN) ( Y page
304) and engine number
when ordering genuine Mercedes-Benz parts
(Y page 305). QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue
card for your vehicle. The current rescue card
contains the most important information on
your vehicle, e.g. the electric cable routes, in a
compact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Electronic control units
Electronic control units are installed in your
vehicle. Some of them are necessary to ensure
that your vehicle functions safely, some are
there to support the driver (driver assistance
systems). In addition to that, your vehicle
offers convenience and entertainment func-
tions which are also made possible by the use
of electronic control units.
Electronic control units contain data memories
which can store technical information on the
vehicle's operating state, component stress,
maintenance requirements as well as technical
events and malfunctions either temporarily or
permanently.
In general, this information documents the sta-
tus of a component, a module, a system or the
surroundings, for example:
R operating states of system components (e.g.
fill levels, battery status, tire pressure)
R status messages concerning the vehicle or
its individual components (e.g. number of
wheel revolutions/speed, deceleration in movement, lateral acceleration, display of
fastened seat belts)
R malfunctions and defects in important sys-
tem components (e.g. lights, brakes)
R information on events damaging the vehicle
R system responses in special driving situa-
tions (e.g. air bag deployment, intervention
of stability control systems)
R ambient conditions (e.g. temperature, rain
sensor)
In addition to the underlying control unit func-
tion, this data can be used for the detection
and the rectification of malfunctions as well as
the optimization of vehicle functions by the
manufacturer. Most of this data is volatile and
is only processed in the vehicle itself. Only a
small proportion of the data is stored in event
or malfunction memories.
When you use services, the technical data
from the vehicle can be read out by service
network employees (e.g. workshops, manufac-
turers) or third parties (e.g. breakdown serv-
ices). Services can include repair services,
maintenance processes, warranty cases and
quality assurance measures. Data is read out
using the legally prescribed diagnostics con-
nection in the vehicle. The respective repre-
sentatives of the service network or third par-
ties collect, process and use the data. It docu-
ments technical states of the vehicle, helps
staff to find malfunctions and improve quality
and, in certain cases, is passed on to the man-
ufacturer. Furthermore, the manufacturer is
subject to product liability provisions. For this
reason, the manufacturer requires technical
data from vehicles.
Malfunction memories in the vehicle can be
reset within the scope of the repair or service
work carried out by a service outlet.
Depending on the equipment selected, you
can add data to the convenience and infotain-
ment functions of the vehicle yourself.
These include:
R multimedia data, such as music, films or
photos for playback in an integrated multi-
media system
R address book data for use in connection
with an integrated hands-free system or an
integrated navigation system
R navigation destinations entered
R data on the utilization of Internet services Introduction
35 Z

This data can be saved locally in the vehicle or
is located on a device that you have connected
to the vehicle (e.g. smartphone, USB flash
drive or MP3 player). If this data is saved in
the vehicle, you can delete it at any time.
Transfer of this data to third parties is only
possible at your request, predominantly while
using online services and in accordance with
the settings you have selected.
You can save convenience settings/customi-
zations in the vehicle and change them at any
time.
Depending on the piece of equipment in ques-
tion, these can include:
R settings for the seat and steering wheel
positions
R suspension and air-conditioning settings
R customizations such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another
mobile end device to the vehicle. You can
operate this device using the integrated con-
trols in the vehicle. This allows images and
sound from the smartphone to be output
through the multimedia system. Simultane-
ously, certain information is transferred to
your smartphone.
Depending on the type of integration, this can
include:
R general vehicle status
R position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
No further interaction between smartphone
and vehicle takes place and, in particular, it is
not possible to actively access vehicle data.
The type of additional data processing is deter-
mined by the provider of the app being used.
Which settings can be made, if at all, depend
on the respective app and the operating sys-
tem of your smartphone. Online services
Wireless network connection If your vehicle has a wireless network connec-
tion, data can be exchanged between your
vehicle and other systems. The wireless net-
work connection is made possible by the vehi-
cle's own transceiver or by mobile end devices
that you have brought into the vehicle (e.g. smartphones). This wireless network connec-
tion can be used to access online functions.
This includes online services and apps provi-
ded by the manufacturer or other providers.
Services provided by the manufacturer In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place (e.g. manufacturer's operat-
ing instructions, website) and provides the
associated information subject to data protec-
tion legislation. Personal data may be used
when providing online services. The data
exchange for this takes place via a secure con-
nection, e.g. with the manufacturer's IT sys-
tems intended for the purpose. The collection,
the processing and the use of personal data
above and beyond the provision of services is
only permitted on the basis of a legal permit or
the consent of the person involved.
In most cases, you can enable or disable the
services and functions, some of which are sub-
ject to a charge. In some cases it will also
apply to the entire data connection of the vehi-
cle. There are exceptions to this; in particular,
legally prescribed functions and services such
as the "E-Call" traffic emergency call system.
Services provided by third parties If it is possible to use online services from
other providers, these services are the respon-
sibility of the provider in question and subject
to that provider's data protection conditions
and terms of use. The manufacturer has no
influence over the content exchanged in this
connection.
Please ask the respective service provider for
information on the type, extent and purpose of
the collection and use of personal data in the
context of services provided by third parties.36
Introduction

Steering wheel buttons
Function Page
:
Display 183
; ~
Rejects or ends a call 188
Exits the telephone book/
redial memory
6
Makes or accepts a call 188
Switches to the redial mem-
ory
W X
Adjusts the volume
8
Mutes
ó
Vehicles with a navigation
system: switches on voice-
operated control of the navi-
gation system (see the man- Function Page
ufacturer's operating
instructions)
=
= ;
Calls up the menu bar in the
display and selects menus
181
9 :
Selects a submenu or func-
tion or scrolls through lists
181
a
Confirms your selection 181
Hides display messages 209
%
Back 181
Vehicles with a navigation
system: switches off voice-
operated control of the navi-
gation system (see the man-
ufacturer's operating
instructions)
i
The multimedia system, telephone and
voice-operated control using the steering
wheel buttons in the right control panel only
function with a Mercedes-Benz audio or nav- igation system. If you are using an audio or
navigation system from another manufac-
turer, the described functions may be
restricted or not available at all. 42
Steering wheel buttonsAt a glance

Switching air-recirculation mode
on/off
Important safety notes You can deactivate the intake of fresh air if
unpleasant odors enter the vehicle from out-
side. The air inside the vehicle is then circula-
ted.
When you switch on air-recirculation mode,
the side windows and windows could fog up
more quickly, in particular at low outside tem-
peratures. Only switch on air-recirculation
mode for a short time.
Air-conditioning system or dual-zone
automatic climate control X
Switch on climate control ( Y page 117).
X Press the h button.
If the indicator lamp in the h button
lights up, air-recirculation mode is activated.
Air-recirculation mode switches on automati-
cally: R at high outside temperatures
R while driving in a tunnel (only vehicles with a
navigation system)
The indicator lamp in the h button is then
not lit up. Outside air is added automatically
after about

30 minutes.
Air-recirculation mode is deactivated automati-
cally:
R after approximately five minutes at outside
temperatures below about 45 ‡ (7 †)
R after approximately five minutes when the
cooling with air-dehumidification function is
deactivated
R after approximately 30 minutes at outside
temperatures above about 45 ‡ (7 †) and
when the cooling with air-dehumidification
function is active Convenience opening/pre-entry cli-
mate control
G
WARNING
During convenience opening, body parts
could be drawn in or become trapped
between the side window and the door
frame. There is a risk of injury. Monitor the entire opening procedure when
using convenience opening. When opening,
make sure that nobody touches the side
window. Release the % switch immedi-
ately if somebody becomes trapped, to
interrupt the opening procedure.
X Pre-entry climate control and conveni-
ence opening with the key:
press and hold
the % button on the key.
The side windows open automatically and
the blower of the climate control system is
activated.
X Release the % button.
i At high interior temperatures, the blower is
also switched on when a door is opened.
This means that slightly cooled air enters
the vehicle interior after the engine is star-
ted, to cool the vehicle more rapidly. Switching the residual heat function
on/off
General notes Only vehicles with dual-zone automatic climate
control have the residual heat function.
Once the engine is switched off, it is possible
to make use of the residual heat of the engine
to continue heating or ventilating the front
compartment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the set interior temperature.
Switching the function on/off X
Turn the key to position 0 in the ignition
lock or remove it.
X Press the Ì button.
If the residual heat function is activated, the
indicator lamp in the Ì button comes on.
The blower will run at a low speed regard-
less of the airflow setting.
If you activate the residual heat function at
high temperatures, only the auxiliary ventila-
tion will be activated. The blower then runs
at medium speed. Operating the climate control system
123
Climate control Z

The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Press È to select the Settings menu.
X Press 3 to select the Distance Unit:
submenu.
The display indicates the selected setting of
km or Miles.
X Change the setting by pressing f or g.
X Press 3 to confirm.
The display shows the next submenu or the
Settings menu again.
The selected distance units are used for the
displays:
R Digital speedometer
R Odometer and trip odometer
R Trip computer
R Range
R Current consumption
R Cruise control
R Service intervals
Setting the time and date The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Press È to select the Settings menu.
X Press 3 to select the time and date display.
X Press f or g to set the hours and press
3 to confirm.
X Press f or g to set the minutes and press
3 to confirm.
X Press f or g to set the day and press 3
to confirm.
X Press f or g to set the month and press
3 to confirm.
X Press f or g to set the year and press 3
to confirm.
The display shows the Settings menu
again. On-board computer (vehicles with
steering wheel buttons)
Operating the on-board computer
Overview :
Display
; Right control panel
= Left control panel
X To activate the on-board computer: turn
the key to position 1 in the ignition lock.
You can control the displays and the settings
in the on-board computer using the steering
wheel buttons in left control panels =. Using
the steering wheel buttons in right control
panel ; you can control the functions of the
audio system and switch on voice-operated
control of the navigation system (see the sepa-
rate operating instructions). On-board computer (vehicles with steering wheel buttons)
181On-board computer and displays Z

Steering wheel buttons
Left control panel on the steering wheel
=
; R
Calls up the menu bar in the dis-
play
R Selects a menu 9
: Press briefly:
R Scrolls through lists
R Selects a submenu or function
R In the Audio menu: opens the
track or station list and selects a
station or an audio track
R In the Tel (Telephone) menu:
switches to the phone book and
selects a name or a telephone
number 9
: Press and hold:
R
Quickly scrolls through all lists
R In the Audio menu: selects a sta-
tion or an audio track using rapid
scrolling.
R In the Tel (telephone) menu:
starts rapid scrolling if the phone
book is open a R
Confirms the display message
R In all menus: confirms the selec-
ted entry in the list or the display
R In the Audio menu: stops the sta-
tion search
R In the Tel (telephone) menu:
switches to the phone book and
starts dialing the selected num-
ber % Press briefly:
R Back
R In the Audio menu: exits the
track or station list
R Hides display messages
R Exits the telephone book/redial
memory
R Vehicles with a navigation sys-
tem: switches off voice-operated
control of the navigation system
(see the manufacturer's operat-
ing instructions) % Press and hold:
R
Calls up the standard display in
the Trip menu Right control panel on the steering wheel
6 R
Makes or accepts a call
R Switches to the redial memory ~ R
Rejects or ends a call
R Exits the telephone book/redial
memory W
X R
Adjusts the volume ó R
Vehicles with a navigation sys-
tem: switches on voice-operated
control of the navigation system
(see the manufacturer's operat-
ing instructions) 8 R
Mute i
The audio devices, telephone and voice-
operated control using the steering wheel
buttons in the right control panel only func-
tion with a Mercedes-Benz audio or naviga-
tion system. If you are using an audio or
navigation system from another manufac-
turer, the described functions may be
restricted or not available at all. 182
On-board computer (vehicles with steering wheel buttons)On-board computer and displays

Display
Instrument cluster display
:
Clock (Y page 192)
; Ä COLLISION PREVENTION ASSIST dis-
tance warning function
(Y page 149)
j Active Parking Assist
(Y page 159)
= Permanent display: outside temperature or
speed ( Y page

192)
120 km/h! (only for certain countries)
maximum permissible speed exceeded
? Menu bar
Outside temperature (only if header F dis-
plays the additional speedometer)
A Drive program ( Y page 132)
B Transmission position ( Y page
132)
C Gearshift recommendation ( Y page
136)
D Status area
E Display panel for display messages, menus
and menu bar
F Header
X To call up menu bar ? in the display
panel: press the = or ; steering
wheel button.
The menu bar is faded out after a few sec-
onds.
Display panel E shows the selected menu or
submenu and display messages. In status area D, the display can show the
status of the following driving systems:
À ATTENTION ASSIST ( Y page
155)
à Lane Keeping Assist ( Y page
153)
V Cruise control (Y page
146)
è Rear window wiper (Y page
110) Menu overview
You can think of the order of the menus as a
circle. Use the = or ; steering wheel
buttons to show the menu bar and scroll
through the menus. Use the : or 9
steering wheel buttons to scroll through their
submenus and functions.
Operation information can be found under
"Operating the on-board computer"
(Y page

181).
Depending on the vehicle equipment, you can
call up the following menus:
R Trip menu (Y page 183)
R Navi menu (navigation instructions)
(Y page 185)
R Audio menu ( Y page 187)
R Tel (telephone) menu (Y page 188)
R Assist. (assistance) menu ( Y page 189)
R Service menu (Y page 191)
R Settings menu (Y page 191) Trip menu
Standard display Odometer
X Press and hold the % steering wheel but-
ton until the Trip menu with trip odome-
ter : and odometer ; appears. On-board computer (vehicles with steering wheel buttons)
183
On-board computer and displays Z

Digital speedometer
:
Gearshift recommendation
Automatic transmission (Y page 136)
; Digital speedometer
Use the steering wheel buttons.
X Press = or ; to select the Trip
menu.
X Select the digital speedometer by press-
ing : or 9.
Resetting values Resetting values (example: "From start" trip com-
puter)
Using the steering wheel buttons
X Press = or ; to select the Trip
menu.
X Press : or 9 to select the function
you would like to reset.
X Press a to confirm.
X Press : to select Yes and press a to
confirm. You can reset the values of the following func-
tions:
R Trip odometer
R "From start" trip computer
R "From reset" trip computer Navigation menu
Displaying navigation instructions In the
Navi menu, the display shows the navi-
gation instructions from the audio system and
or the navigation system. Further information
on the audio and/or navigation system can be
found in the separate operating instructions.
Using the steering wheel buttons
X Activate the audio and/or navigation system
(see separate operating instructions).
X Press = or ; to select the Navi
menu.
X Press a to confirm.
Route guidance not active :
Direction of travel
; Current street On-board computer (vehicles with steering wheel buttons)
185
On-board computer and displays Z