MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2020, Model line: METRIS, Model: MERCEDES-BENZ METRIS 2020Pages: 320, PDF Size: 26.38 MB
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Metris
Operating InstructionsMercedes-Benz
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Symbols
G
WARNING
Warning notes make you aware of dangers
that can threaten your health or life as well
as the health and life of other persons.
Observe the warning notes. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful instructions
or further information that could be helpful
to you.
X This symbol designates an instruc-
tion you must follow.
X Several consecutive symbols indi-
cate an instruction with several
steps.
(Y page) This symbol tells you where you can
find further information on a topic.
Y Y This symbol indicates a warning or
an instruction that is continued on
the next page.
Display This text indicates a message on the
display.Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
www.mbusa.com
Customer Assistance Center:
1-877-762-8267 Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Page 3 of 320

Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operating
Instructions carefully and familiarize yourself
with your vehicle. Please adhere to the infor-
mation and warning notes in this Operating
Instructions for your own safety and to ensure
a longer operating duration of the vehicle. Fail-
ure to observe the instructions may lead to
damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New
Vehicle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
R Model
R Order
R Country specification
R Availability
The illustrations in this Operating Instructions
show a left-hand-drive vehicle. The location of
vehicle parts and controls for right-hand drive
vehicles differ accordingly.
Mercedes-Benz continues to develop its vehi-
cles.
Mercedes-Benz reserves the right to introduce
changes in:
R Design
R Equipment
R Technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R Operating Instructions
R Maintenance or Service Booklet
R Equipment-dependent operating instructions
Keep these printed documents in the vehicle
at all times. Should you sell the vehicle, always
pass the documents on to the new owner.
4475844504 É44 75844504lËÍ
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Index
....................................................... 4Introduction .........................................
27
Operating Instructions ........................... 27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle
approval ................................................. 30
Genuine Mercedes-Benz parts ............... 34
QR code for rescue card ........................ 35
Data stored in the vehicle ...................... 35 At a glance
........................................... 37
Cockpit ..................................................
37
Instrument cluster (vehicles without
steering wheel buttons) ......................... 38
Instrument cluster (vehicles with
steering wheel buttons) ......................... 40
Steering wheel buttons .......................... 42
Center console ...................................... 43
Overhead control panel ......................... 44
Door control panel ................................. 44 Safety ...................................................
46
Useful information .................................
46
Occupant safety .................................... 46
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 66
Driving safety systems ........................... 66
Theft deterrent locking system .............. 70 Opening and closing
...........................71
Useful information .................................
71
Key ........................................................ 71
Central locking ...................................... 75
Driver's door and co-driver's door ......... 76
Sliding door ........................................... 77
Electric sliding door ............................... 78
Tailgate .................................................. 81
Rear-end doors ...................................... 82
Side windows ......................................... 84 Seats, steering wheel and mir-
rors .......................................................
87
Useful information .................................
87
Seats ..................................................... 87
Steering wheel ....................................... 95
Mirrors ................................................... 96
Memory function ................................... 97 Lights and windshield wipers
............99
Useful information .................................
99
Exterior lighting ..................................... 99
Interior lighting .................................... 102
Replacing bulbs: interior lighting and
ambient lamps ..................................... 103
Replacing bulbs ................................... 105
Windshield wipers ................................ 109 Climate control
................................. 114
Useful information ...............................
114
Overview of climate control systems ... 114
Operating the climate control sys-
tem ...................................................... 117
Adjusting the air vents ......................... 124 Driving and parking ..........................
126
Useful information ...............................
126
Breaking-in notes ................................. 126
Driving ................................................. 126
Automatic transmission ....................... 130
Refueling ............................................. 136
Parking ................................................ 138
Driving tips .......................................... 140
Driving systems ................................... 146
Towing a trailer .................................... 168 On-board computer and displays
....174
Useful information ...............................
174
Important safety notes ........................ 174
Display and operation .......................... 174
On-board computer (vehicles without
steering wheel buttons) ....................... 176
On-board computer (vehicles with
steering wheel buttons) ....................... 181
Display messages (vehicles without
steering wheel buttons) ....................... 194 2
Contents
Page 5 of 320

Display messages (vehicles with
steering wheel buttons) .......................
209
Indicator and warning lamps in the
instrument cluster ............................... 227 Stowing and features .......................
238
Useful information ...............................
238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ........................................... 239
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241 Transporting loads
............................242
Useful information ...............................
242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 246
Securing loads ..................................... 248
Carrier systems ................................... 249 Maintenance and care
......................250
Useful information ...............................
250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263 Breakdown assistance
.....................270
Useful information ...............................
270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses .................................... 277 Wheels and tires ...............................
278
Useful information ...............................
278
Important safety notes ........................ 278
Operation ............................................ 278 Operation in winter .............................. 280
Tire pressure
....................................... 282
Loading the vehicle .............................. 289
What you should know about wheels
and tires .............................................. 292
Changing wheels ................................. 297
Wheel and tire combinations ............... 301
Spare wheel ......................................... 302 Technical data ...................................
304
Useful information ...............................
304
Vehicle electronics .............................. 304
Identification plates ............................. 304
Service products and capacities .......... 305
Vehicle data ......................................... 312 Contents
3
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1, 2, 3 ...
12-V socket ........................................ 241A
ABS (anti-lock braking system) Display message (vehicle with
steering wheel buttons)
................. 210
Display message (vehicle without
steering wheel buttons) ................. 196
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 230
Accident
Automatic measures after an
accident ........................................... 60
Activating/deactivating cooling
with air dehumidification ................. 118
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 163
Detecting parking spaces .............. 160
Display message ............................ 221
Exiting a parking space .................. 162
Function/notes ............................. 159
Important safety notes .................. 159
Parking .......................................... 161
Towing a trailer .............................. 159
Add-on equipment ............................... 33
Additional indicators
Replacing bulbs ............................. 107
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 192
On-board computer (vehicle with-
out steering wheel buttons) ........... 180
Additives
Engine oil ....................................... 309
Gasoline ......................................... 307
Air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Air bags
Deployment ..................................... 58 Front air bag (driver, front
passenger)
....................................... 52
Important safety notes .................... 51
Introduction ..................................... 51
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Side impact air bag .......................... 52
Window curtain air bag .................... 53
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 124
Setting the center air vents ........... 124
Setting the rear-compartment air
vents .............................................. 125
Setting the side air vents ............... 124
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assist
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) .......... 104
Changing a bulb (tailgate) .............. 104
Changing a bulb (vanity mirror) ...... 104
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft protection
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 95
Ashtray ............................................... 240
ATA (Anti-Theft Alarm system) ........... 70
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 190
Activating/deactivating (vehicle
without steering wheel buttons) .... 180
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206 4
Index
Page 7 of 320

Function/notes ............................. 155
Attention Assist
see ATTENTION ASSIST
ATTENTION ASSIST
see ATTENTION ASSIST
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ...........
202
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 216
see Lights
Automatic car wash (care) ............... 264
Automatic headlamp mode .............. 100
Automatic locking ............................... 76
Automatic transmission
Accelerator pedal position ............. 134
Changing gear ............................... 132
DIRECT SELECT lever ..................... 131
Display message ............................ 225
Drive program display .................... 132
Driving tips .................................... 134
Emergency running mode .............. 136
Engaging drive position .................. 131
Engaging neutral ............................ 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Gearshift recommendation ............ 136
Important safety notes .................. 130
Kickdown ....................................... 135
Manual shifting .............................. 135
Overview ........................................ 130
Problem (malfunction) ................... 136
Program selector button ................ 134
Rocking the vehicle free ................ 135
Shift ranges ................................... 133
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 135
Trailer towing ................................. 135
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 136 Axle load, permissible (trailer
towing) ...............................................
315 B
Back support see Lumbar support
Backup lamp
Display messages (vehicle with
steering wheel buttons) .................
217
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
BAS (Brake Assist System)
Function/notes ................................ 67
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 73
Important safety notes .................... 73
Replacing ......................................... 73
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 260
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Before driving off
Important safety notes .................. 127
Belt
see Seat belts
Belt warning ......................................... 50
Blind Spot Assist
Activating ....................................... 153
Activating/deactivating (vehicle
with steering wheel buttons) ......... 191
Collision warning ........................... 153
Display message ............................ 223
Important safety notes .................. 152
Monitoring range of the sensors .... 152
Notes/function .............................. 151 Index
5
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Trailer towing ................................. 153
Warning display
............................. 153
Blower
see Climate control
Bluetooth ®
Audio ............................... 187
Brake
Display message (vehicle without
steering wheel buttons) ................. 196
Downhill slopes .............................. 142
Heavy and light loads ..................... 142
New brake discs ............................ 143
Wet road surfaces .......................... 142
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Notes ............................................. 310
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Brake pads/linings
New ............................................... 143
Brakes
ABS .................................................. 67
Adaptive Brake Assist .................... 150
Applying the parking brake ............ 138
BAS .................................................. 67
Brake fluid (notes) ......................... 310
Checking brake fluid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 210
EBD .................................................. 68 Hill start assist ............................... 129
Important safety notes
.................. 142
New brake pads/linings ................ 143
Parking brake (notes) ..................... 143
Riding tips ...................................... 142
Warning lamp ................................. 229
Breakdown
Mercedes-Benz Service24h ........... 272
Vehicle tool kit ............................... 270
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 176
On the steering wheel .................... 181 C
California Important notice for retail cus-
tomers and lessees ..........................
27
Camera
see Rear view camera
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 268
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 265
Rear view camera .......................... 267
Roof lining ...................................... 269
Seat belt ........................................ 269
Seat cover ..................................... 269
Sensors ......................................... 267
Sliding door ................................... 267
Steering wheel ............................... 269
Trim pieces .................................... 269
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266 6
Index
Page 9 of 320

Cargo compartment
Options .......................................... 244
Seating ............................................ 90
Cargo compartment lamp
Changing bulbs .............................. 104
Cargo compartment lighting
Switching on centrally ................... 103
Switching on locally ....................... 103
Cargo tie-down points and tie
downs
Important safety notes .................. 244
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 43
Central locking
Activating/deactivating the
acoustic locking confirmation
(on-board computer) ...................... 194
Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 194
Locking/unlocking (buttons) ........... 75
Locking/unlocking (emergency
key element) .................................... 72
Locking/unlocking (SmartKey) ........ 71
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 104
Halogen headlamps ....................... 105
Mirror lamp in the headliner .......... 104
Signal and ambient light in the
tailgate .......................................... 105
Trunk lamp in the side trim panel .. 104
Changing bulbs
Additional turn signals ................... 107
Ambient lamp in tailgate ................ 104
Backup lamps ................................ 108
Brake lamps ................................... 108
Cargo compartment lamp .............. 104
Daytime running lamps .................. 107
High-beam headlamps ................... 107
Installing/removing a rear lamp
cluster ........................................... 108 Installing/removing the cover in
the wheel arch
............................... 106
Installing/removing the tail lamp ... 108
Interior light ................................... 103
Interior lighting .............................. 103
Low-beam headlamps .................... 106
Overview of lamp types (front
bulbs) ............................................. 106
Overview of lamp types (rear
bulbs) ............................................. 108
Parking lamps ................................ 107
Rear fog lamp ................................ 108
Rear interior light in the head-
liner ............................................... 104
Standing lamps (front) ................... 107
Standing lamps (rear) .................... 108
Tail lamps ...................................... 108
Trunk lamp in the headliner ........... 103
Turn signals (front) ......................... 107
Turn signals (rear) .......................... 108
see Changing light bulbs
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 64
Top Tether ....................................... 63
Child-proof locks
Important safety notes .................... 65
Sliding door ..................................... 66
Children
Special seat belt retractor ............... 61
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 268
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 117
Control panel for dual-zone auto-
matic climate control ..................... 116
Controlling automatically ............... 119 Index
7
Page 10 of 320

Cooling with air dehumidification .. 118
Defrosting the windows .................
122
Defrosting the windshield .............. 121
Important safety notes .................. 114
Information on dual-zone auto-
matic climate control ..................... 116
Information on TEMPMATIC (air-
conditioning system) ..................... 115
Overview of systems ...................... 114
Problem with the rear window
defroster ........................................ 122
Rear-compartment air condition-
ing ................................................. 117
Refrigerant ..................................... 311
Refrigerant filling capacity ............. 312
Setting the air distribution ............. 120
Setting the air vents ...................... 124
Setting the airflow ......................... 120
Setting the temperature ................ 119
Switching air-recirculation mode
on/off ............................................ 123
Switching on/off ........................... 117
Switching residual heat on/off ...... 123
Switching the rear window
defroster on/off ............................ 122
Switching the synchronization
function on and off ........................ 121
TEMPMATIC control panel (air
conditioning) .................................. 115
Clock
Setting (vehicle without steering
wheel buttons) ............................... 181
Co-driver's seat
see Seats
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 40
Overview .......................................... 37
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 190
Adaptive Brake Assist .................... 150
Display message ............................ 222
Distance warning function ............. 149
Operation/notes ............................ 149 Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning
......................................... 268
Combination switch .......................... 101
Communications equipment
Operation ....................................... 241
Type approval/frequency .............. 304
Constant headlamp mode
see Daytime running lamps
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 184
Fuel (vehicle without steering
wheel buttons) ............................... 177
Control panel
Above the windshield ....................... 44
Center console ................................ 43
Climate control ................................ 43
Driver's door .................................... 44
Convenience closing feature .............. 85
Convenience opening
With the SmartKey ......................... 123
Convenience opening feature ............ 85
Conversions/equipment .................... 33
Coolant (engine)
Adding ........................................... 255
Checking the level ......................... 253
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Displaying the temperature (on-
board computer) ............................ 178
Filling capacity ............................... 311
Notes ............................................. 310
Temperature display in the
instrument cluster ......................... 175
Warning lamp ................................. 233
Cooling
see Climate control
Crosswind Assist ................................. 70
Cruise control
Activating ....................................... 148
Activation conditions ..................... 147
Cruise control lever ....................... 147
Deactivating ................................... 1488
Index