warning MERCEDES-BENZ R-Class 2011 W251 Workshop Manual
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XTo deactivate: press button :.
The d warning lamp in the instrument
cluster lights up.GWarning
When the d ESP®
warning lamp is
illuminated continuously, the ESP ®
is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
Adapt your speed and driving style to the
prevailing road conditions and to the non-
operating status of the ESP ®
.
! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.
XTo activate: press button :.
The d warning lamp in the instrument
cluster goes out.
ESP ®
trailer stabilization
If your trailer begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the trailer begins to lurch. ESP ®
slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Trailer stabilization is active from a speed
above 40 mph (65 km/h).
GWarning!
The system will not be able to assist when the
trailer jackknifes
R if the ESP ®
has switched off due to a
malfunction
R on wet or icy roads
R on roads with slippery surface
R in sand or gravel
Trailers with a high center of gravity may tip
over before the system recognizes swaying of
the trailer.
Trailer stabilization does not work if ESP ®
is
deactivated or disabled because of a
malfunction.
EBD
GWarning
Observe "Important safety instructions"
( Y page 67).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Distance warning function (vehicles
with DISTRONIC)
This function warns you from a speed of
approximately 20 mph (30 km/h), if:
R for a period of several seconds, the
distance to the vehicle in front is too short
for the speed at which you are traveling.
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The · distance warning lamp in the
instrument cluster will light up.
R you are approaching the vehicle in front
rapidly. An intermittent warning tone will
then sound and the · distance warning
lamp in the instrument cluster will light up.
You must apply the brakes yourself in order
to maintain the appropriate distance to the
vehicle in front and prevent a collision.GWarning!
If the distance warning lamp · in the
instrument cluster comes on while driving
and/or an intermittent warning sounds,
immediate attention on the part of the driver
is required. As required by the traffic
situation, apply the brakes and navigate
around a possible obstacle. However, do not
drive by relying on the distance warning
function, as this will result in an emergency
braking application. This will not always
enable you to avoid a collision, especially
when traveling on varying road surface
conditions and with varying driver reaction.
Complex driving situations are not always
fully recognized by the distance warning
function. This could result in wrong or missing
distance warnings.
XTo activate/deactivate: activate or
deactivate the distance warning function in
the on-board computer ( Y page 210).
After activation, the Ä symbol is
displayed in the lower multifunction
display.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or Tele Aid (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/Tele
Aid service
R the mbrace/Tele Aid service has been
activated properly
R the mobile phone, power supply and GPS
necessary are available
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General notes
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
SmartKey for vehicles with the EASY-PACK tailgate
(example)
:& To lock the vehicle;F To unlock the tailgate=% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
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GWarning!
Batteries are toxic and contain caustic
substances. For this reason, keep batteries
out of the reach of children.
If a battery has been swallowed, visit a doctor
immediately.
GWarning
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government's disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Checking the battery
XPress the & or % button.
The battery is working properly if battery
charge indicator lamp : lights up briefly.
If battery charge indicator lamp : does not
light up briefly during the test, the key
batteries are discharged.
XChanging the key battery (Y page 78).
iConsult any authorized Mercedes-Benz
Center for a key battery.
iIf the battery is tested within the signal
range of the vehicle, you can open or close
the vehicle by pressing & or %
respectively.
Changing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the
SmartKey (Y page 77).
XPress the mechanical key into the opening
in the SmartKey in the direction of
arrow ; until cover : of the battery tray
opens. Do not hold the cover closed while
doing so.
XRemove the cover of the battery tray.XRepeatedly tap the SmartKey against your
palm until battery = falls out.
XInsert the new battery with the positive
pole facing upwards. Use a lint-free cloth to
do so.
XInsert the front tabs of the battery tray's
cover first and then press to close it.
XCheck the function of all SmartKey buttons
on the vehicle.
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ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 308).
or
XJump-start the vehicle ( Y page 311).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
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Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked
centrally with the key or KEYLESS-GO:XTake the mechanical key out of the key
( Y page 77).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key counter-clockwise
as far as it will go to position 1 and hold
it in this position.XPull the door handle beyond the first
resistance.
The locking knob pops up.
The door is unlocked.XTurn the mechanical key back and remove
it.XPull the door handle again.
Locking the vehicle
Emergency locking
If the vehicle can no longer be locked
centrally with the SmartKey or KEYLESS-GO:
XClose the front-passenger door, the rear
door on the front-passenger side and the
tailgate.XOpen the driver’s door and the rear door on
the driver’s side.XPress the locking button on the driver’s
door ( Y page 81).
The locking knobs in the front-passenger
door and in the rear doors drop down.XPress down the locking knobs in the front-
passenger and rear doors manually, if
necessary.XClose the driver's door from the outside.XPress down the locking knob of the driver's
door by reaching in through the open rear
door.
i Make sure that you have the vehicle key
on your person and that it has not been left
in the vehicle.
XClose the rear door on the driver’s side.XMake sure that the doors and the tailgate
are locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not activated.
Tailgate
Important safety guidelines
Do not leave the key in the cargo
compartment. You could otherwise lock
yourself out.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
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even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.20 ft (2.20 m) above the
ground is necessary.
You can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open the tailgate manually from inside
Ropen and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
Opening and closing from the outside
Opening
You can only open the tailgate after unlocking
it first.
XPress the % button on the key.XPull handle :.XRaise the tailgate.
Closing
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
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XPull the tailgate down using one of
recesses :.XPush the tailgate closed from outside the
vehicle.XLock the vehicle if necessary with
the & button on the key or with
KEYLESS-GO ( Y page 75).
Automatic opening and closing from
the outside
Important safety guidelines
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.20 ft (2.20 m) above the
ground is necessary.
Opening
You can open the tailgate automatically with
the key or the handle in the tailgate.
XPress and hold the F button on the key
until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
Closing
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver’s door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate automatically using
the key, the closing button 6
or the locking
button 7
.XTo close: press closing button : on the
tailgate.
or
XPress and hold the F button on the key
until the tailgate closes.XTo close and lock simultaneously:
Press locking button ; on the tailgate.
i
The tailgate can only be opened and
closed with the key if there is no key in the
ignition lock.
6 For vehicles with the EASY-PACK tailgate only.
7 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.84TailgateOpening and closing
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If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i Only with KEYLESS-GO: if you leave a
KEYLESS-GO key in the cargo
compartment, the tailgate will not lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected.
Opening the tailgate from the inside
GWarning!
Do not leave children unattended in the
vehicle. Children could open the tailgate from
the inside, which could result in an accident
and/or serious personal injury.
! Always make sure there is sufficient
space when opening.
You can unlock and open the tailgate from
inside the vehicle.
The handle is on the lower part of the tailgate
window on the right-hand side when viewed
in the direction of travel.
XPress handle : in the direction of
arrow ; as far as it will go and hold it there.XFrom this position, pull handle : in the
direction of arrow = as far as it will go and
hold it there.XSwing the tailgate upwards.
i Vehicles with the EASY-PACK tailgate:
If you do not open the tailgate after
unlocking, it will lock again automatically
after a few seconds.
Automatic opening and closing from
the inside
You can open and close the tailgate from the
driver's seat when the vehicle is stationary.
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle’s on-board electronics
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have status 0): Press button F on the
SmartKey.XTo open: pull remote operating switch :
for the tailgate until the tailgate opens.XTo close: turn the SmartKey to position 1
or 2 in the ignition lock.XPress remote operating switch for
tailgate : until the tailgate is closed.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
XTo interrupt the closing procedure: pull
or push the remote operating switch for
tailgate :.
Limiting the opening angle of the
tailgate
Important safety guidelines
You can limit the opening angle of the tailgate
in the top half of its opening range. This could
be useful, for example, if there is insufficient
space above the tailgate.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating the tailgateXTo open the tailgate: pull the handle on
the tailgate.XTo stop the opening procedure at the
desired position: press the close button
( Y page 84) on the tailgate or pull the
handle on the outside of the tailgate again.XTo store the position: press and hold the
closing button on the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating the tailgate
XPress and hold the closing button
( Y page 84) in the tailgate until you hear
two short tones.
Side windows
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
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