MERCEDES-BENZ S-Class 2011 W221 Owner's Guide
Page 21 of 524
SOSsee mbrace
Sound
Switching on/off ........................... 132
Sound Mode ....................................... 135
Sound settings .................................. 133
Spare wheel Notes/data .................................... 506
Storage location ............................ 462
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 377
Additional speedometer (on-
board computer) ............................ 368
Setting the unit (on-board
computer) ...................................... 377
SPLITVIEW ......................................... 120
SRS (Supplemental Restraint
System) Display message ............................ 384
Introduction ..................................... 42
Warning lamp ................................. 417
Warning lamp (function) ................... 42
Standard display (on-board
computer) .......................................... 368
Starting the engine Important safety notes ..................301
State/province
Selecting ........................................ 152
Station
Selecting ........................................ 209
Storing ........................................... 210
see Radio
Station search ................................... 209
Steering (display message) .............. 410
Steering wheel Adjusting (electrically) ...................108
Buttons (on-board computer) ......... 365
Cleaning ......................................... 458
Important safety notes ..................107
Memory function (storing
settings) ......................................... 108
Steering wheel heating ..................108
Storing settings (memory
function) ........................................ 111Steering wheel paddle shifters ........ 310
Storage options Selecting ........................................ 177
Stowage compartments
Armrest (under) ............................. 423
Door ............................................... 423
Glove box ....................................... 422
Rear ............................................... 424
Stowage space
Cup holders ................................... 427
Important safety information .........422
Rear seat backrest ......................... 425
Rear seats (between) .....................424
Stowage well ..................................... 426
Trunk floor (under) .........................426
Submenu (on-board computer)
Instrument cluster .........................377
Lights ............................................. 377
Standard display ............................ 368
Summer and standard time
Switching ....................................... 142
Summer opening
see Convenience opening feature
Sun visor ............................................ 428
Supplemental Restraint System see SRS
Surround sound ................................. 134
Suspension tuning ............................ 337
Active Body Control .......................338
Switching off the alarm (ATA) ............ 73
System language Setting ........................................... 148
System settings (COMAND)
Programmable button ....................118
T
Tachometer ........................................ 365
Tail lamp (display message) ............. 395
Taillight see Tail lamps
Tank content
Fuel gauge ....................................... 32
Technical data ................................... 508
S 550 4MATIC BlueEFFICIENCY ..... 516
S 550 BlueEFFICIENCY ..................516
S 600 ............................................. 516
S 63 AMG ...................................... 517
Index19
Page 22 of 524
S 65 AMG ...................................... 517
Tires/wheels ................................. 503
TELEAID
Automatic retrieval of vehicle data
(service due date) ..........................438
Call priority .................................... 436
Display message ............................ 383
Downloading destinations
(COMAND) ..................................... 437
Emergency call .............................. 433
Important safety notes ..................432
Locating a stolen vehicle ...............439
MB info call button ........................436
Remote vehicle locking ..................438
Roadside Assistance button ..........435
Self-test ......................................... 433
System .......................................... 433
Vehicle remote unlocking ..............438
Telephone
Accepting a call ............................. 374
Calling voicemail ............................ 198
Call waiting .................................... 198
Conference connection .................. 198
Ending an active call ......................198
Entering phone numbers ................ 197
Incoming call ................................. 197
Keypad ........................................... 118
Menu (on-board computer) ............374
Number from the phone book ........ 374
Outgoing call ................................. 197
redialing ......................................... 197
Redialing ........................................ 375
Rejecting/ending a call .................374
Sending DTMF tones ...................... 200
Single call ...................................... 198
Switching hands-free microphone
on/off ............................................ 198
Toggling ......................................... 198
Telephone basic menu
Bluetooth ®
interface ...................... 196
Telephone compartment .................. 423
Telephone number Entering ......................................... 197
Temperature
Coolant .......................................... 365
Engine oil (on-board computer) ...... 371
Outside temperature ...................... 365Setting ........................................... 290
Setting (COMAND) .........................262
Theft deterrent locking system
Immobilizer ...................................... 73
Tilt/sliding sunroof
see Sliding sunroof
Time
Setting ........................................... 142
Time format
Setting ........................................... 142
Timer (on-board computer) .............. 372
Time zone Setting ........................................... 142
Tiredness assistant
see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....487
Checking manually ........................487
Display message ............................ 407
Maximum ....................................... 486
Notes ............................................. 484
Recommended ............................... 483
Tire pressure monitoring system
Function/notes ............................. 487
Restarting ...................................... 489
Warning lamp ................................. 419
Tires
Aspect ratio (definition) .................501
Average weight of the vehicle
occupants (definition) ....................500
Bar (definition) ............................... 500
Characteristics .............................. 499
Checking ........................................ 480
Definition of terms .........................500
Direction of rotation ......................503
Distribution of the vehicle
occupants (definition) ....................502
DOT, Tire Identification Number
(TIN) ............................................... 499
DOT (Department of
Transportation) (definition) ............500
Flat tire .......................................... 463
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 500
GVW (Gross Vehicle Weight)
(definition) ..................................... 500
GVWR (Gross Vehicle Weight
Rating) (definition) .........................50120Index
Page 23 of 524
Increased vehicle weight due to
optional equipment (definition) ......500
Kilopascal (kPa) (definition) ...........501
Labeling (overview) ........................495
Load bearing index (definition) ......502
Load index ..................................... 498
Load index (definition) ...................501
Maximum loaded vehicle weight
(definition) ..................................... 501
Maximum load on a tire
(definition) ..................................... 501
Maximum permissible tire
pressure (definition) ....................... 501
Maximum tire load .........................494
Maximum tire load (definition) .......501
Optional equipment weight
(definition) ..................................... 502
PSI (pounds per square inch)
(definition) ..................................... 501
Replacing ....................................... 502
Service life ..................................... 482
Sidewall (definition) .......................502
Speed index (definition) .................500
Storing ........................................... 503
Structure and characteristics
(definition) ..................................... 500
Temperature .................................. 495
TIN (Tire Identification Number)
(definition) ..................................... 502
Tire bead (definition) ......................502
Tire pressure (definition) ................501
Tire pressures (recommended) ......500
Tire size (data) ............................... 503
Tire size designation, load-bearing
capacity, speed index ....................496
Tire tread ....................................... 481
Tire tread (definition) .....................501
Total load limit (definition) .............502
Traction ......................................... 495
Traction (definition) .......................502
Tread wear ..................................... 495
Uniform Tire Quality Grading
Standards ...................................... 494
Uniform Tire Quality Grading
Standards (definition) ....................500
Unladen weight (definition) ............501
Wear indicator (definition) .............502
Wheel rim (definition) ....................500Tires and wheels (important safety
information) ....................................... 480
Toggling .............................................. 198
Tone settings Balance and fader ..........................133
Treble and bass ............................. 133
Top Tether ............................................ 64
Towing Important safety guidelines ...........473
Installing the towing eye ................474
Removing the towing eye ...............474
Track
Selecting ........................................ 248
Track information .............................. 250
Traffic jam function ........................... 168
Traffic Program Switching off .................................. 132
Traffic report
Real-time traffic report ..................174
Traffic report read-aloud function ... 172
Traffic reports .................................... 172
Transfer case ..................................... 313
Transmission position display ......... 308
Transmission positions .................... 309
Treble and bass Adjusting ....................................... 133
Trip computer (on-board
computer) .......................................... 368
Trip odometer Calling up ....................................... 368
Resetting (on-board computer) ......369
True Image™ ...................................... 135
Trunk Automatic opening ..................... 86, 87
Emergency release ..........................88
Important safety guidelines .............85
Limiting the opening angle ............. 261
Locking separately ...........................87
Trunk lid
Display message ............................ 410
Trunk lid opening height
restriction .......................................... 261
trunk load (maximum) ...................... 516
Turn signal (display message) ......... 394
Turn signals ....................................... 274
Type plate see Vehicle identification plate Index21
Page 24 of 524
U
Unlocking Emergency unlocking .......................84
From inside the vehicle (central
unlocking button) ............................. 83
Using the telephone .......................... 197
V
Vanity mirror Sun visor ........................................ 429
Vehicle
Data acquisition ............................... 28
Emergency unlocking .......................84
Equipment ....................................... 24
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 377
Loading .......................................... 490
Lowering ........................................ 467
Maintenance .................................... 25
Parking up ..................................... 318
Raising ........................................... 464
Reporting problems .........................27
Towing away .................................. 473
Tow-starting ................................... 473
Transporting .................................. 475
Vehicle data
see Technical data
Vehicle dimensions ........................... 516
Vehicle identification number see VIN
Vehicle identification plate .............. 509
Vehicle level ...................................... 336
Active Body Control .......................338
Vehicle level (display message) ....... 402
Vehicle tool kit .................................. 462
Vehicle weights ................................. 516
Video (DVD) ........................................ 371
Video DVD Fast forward/rewind ...................... 238
Operation ....................................... 236
Pause function ............................... 239
Selecting ........................................ 238
Selecting a film/title ...................... 239
Selecting a scene/chapter ............239
Stop function ................................. 239
Video DVD (on-board computer) ...... 371
Video DVD mode Switching to ................................... 237
VIN ...................................................... 509
Voice Control System Settings ......................................... 143
Volume
Adjusting ....................................... 132
Navigation announcements ...........132
Phone calls .................................... 132
W
Warning and indicator lamps ABS ................................................ 415
Brakes ........................................... 413
Check Engine ................................. 418
ESP ®
.............................................. 416
ESP ®
OFF ....................................... 417
Fuel tank ........................................ 418
Overview .......................................... 33
Reserve fuel ................................... 418
Seat belt ........................................ 414
SRS ................................................ 417
Tire pressure monitor ....................419
Warranty ............................................ 508
Waveband Switching (radio) ............................ 209
Wheel bolt tightening torque ........... 467
Wheel chock ...................................... 464
Wheels Changing/replacing .......................502
Changing a wheel .......................... 463
Checking ........................................ 480
Cleaning ......................................... 454
Mounting a wheel .......................... 466
Removing a wheel ..........................466
Storing ........................................... 503
Tightening torque ........................... 467
Wheel size/tire size .......................503
Window curtain air bag
Display message ............................ 384
Operation ......................................... 47
Windows
see Side windows
Windows (cleaning instructions) ..... 455
22Index
Page 25 of 524
WindshieldDefrosting ...................................... 292
Infrared reflective .......................... 442
Windshield washer fluid (display
message) ............................................ 410
Windshield washer system Adding washer fluid .......................450
Notes ............................................. 515
Windshield wipers
Replacing the wiper blades ....281, 282
Switching on/off ........................... 281
Troubleshooting ............................. 282
Winter operation ....................... 323, 482
Radiator cover ............................... 447
Winter tires ........................................ 482
Wiper blades Cleaning ......................................... 456
Z
ZAGAT ®
rating service ...................... 163
Index23
Page 26 of 524
Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and Literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
24Introduction
Page 27 of 524
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
Introduction25
Page 28 of 524
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
26Introduction
Page 29 of 524
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
Introduction27Z
Page 30 of 524
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.28Introduction