hazard MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

Symbols
Registered trademarks:
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of Dolby Laboratories.
R PRE-SAFE ®
is a registered trademark of
Daimler AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc., registered in the
USA. and in other countries.
R Logic 7 ®
is a registered trademark of
Harman International Industries,
Incorporated.
R Microsoft ®
a registered trademark of the
Microsoft Corporation in the USA and in
other countries.
R SIRIUS and related brands are registered
trademarks of SIRIUS XM Radio Inc.
R HD Radio and related brands are registered
trademarks of the iBiquity Digital
Corporation.
R Windows Media ®
is a registered trademark
of the Microsoft Corporation in the USA and
in other countries.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZagatSurvey ®
and related brands are
registered trademarks of Zagat.
In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.

F
Favorites (COMAND) ......................... 118
First-aid kit ......................................... 462
First list entry Accepting ...................................... 129
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 463
MOExtended run-flat system .........467
Preparing the vehicle .....................463
Raising the vehicle .........................464
Floormat ............................................. 442
Freeway information ......................... 185
Frequency input Manual ........................................... 209
Front fog lamp (display message) ... 395
Front multicontour seat
(COMAND) .......................................... 266
Front-passenger seat Adjusting from the driver's seat ..... 103
Adjusting from the rear
compartment ................................. 103
Fuel
Additives ........................................ 513
Notes ............................................. 512
Premium-grade unleaded gasoline . 512
Refueling ........................................ 313
Specifications ................................ 512
Tank content/reserve fuel .............511
Troubleshooting ............................. 316
Fuel consumption
Current (on-board computer) .........368
Notes ............................................. 319
Fuel filler cap (display message) ..... 400
Fuel filler flap Opening/closing ....... 314
Fuel level Calling up the range (on-board
computer) ...................................... 368
Fuel tank
Filling capacity ............................... 511
Function buttons (COMAND) ............ 117
Function restrictions Video DVD mode ........................... 237
Fuse allocation chart (vehicle tool
kit) ...................................................... 462Fuses
Dashboard fuse box .......................476
Engine emergency stop .................477
Fuse allocation chart .....................475
Fuse box in the engine
compartment ................................. 476
Fuse box in the rear compartment . 476
Notes ............................................. 475
G
Garage door opener Clearing the memory .....................442
Notes ............................................. 439
Opening/closing the garage door ..441
Programming the remote control ...440
Gear indicator (on-board
computer) .......................................... 371
Gear or selector lever (cleaning
guidelines) ......................................... 458
Genuine Mercedes-Benz parts ......... 508
Genuine wood trim and trim strips
(cleaning instructions) ...................... 458
Glove box ........................................... 422
Gracenote Media Database .............. 222
H
Hands-free microphone Switching on/off ........................... 198
harman/kardon ®
Logic 7 ®
Surround Sound system ................... 134
Hazard warning lamps ...................... 276
HD Radio™ ......................................... 212
Headlamp cleaning system .............. 276
Adding washer fluid .......................450
Notes ............................................. 515
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 456
Misting up ...................................... 277
Head restraint
NECK-PRO ..................................... 104
NECK-PRO luxury ........................... 104
Index11

Head restraintsAdjusting (electrically) ...................104
Adjusting (rear) .............................. 105
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 276
Hill start assist .................................. 302
HOLD function ................................... 335
HOLD function (display message) ... 403
Home address ................................... 175
Entering and saving .......................154
Selecting from the destination
memory ......................................... 156
Hood
Closing ........................................... 447
Display message ............................ 410
Opening ......................................... 446
Hydroplaning ..................................... 322
I
Immobilizer .......................................... 73
Incident (traffic report) ..................... 172
Indicator and warning lamps DISTRONIC PLUS ........................... 419
Insect protection on the radiator .... 447
Instrument cluster Overview .......................................... 32
Submenu (on-board computer) ......377
Warning and indicator lamps ...........33
Interior lighting
Ambient light (COMAND) ...............260
Automatic control ..........................278
Interior lighting .............................. 259
Manual control ............................... 278
Reading lamp ................................. 277
Intermediate stop
Deleting ......................................... 160
Intermediate top
Entering ......................................... 158
iPod ®
Alphabetic track selection .............233
Connecting to the Media
Interface ........................................ 229
Device version ............................... 229
Selecting a category/playlist .........232
iTunes®
............................................... 233
J
Jack Storage location ............................ 462
Using ............................................. 464
Jump-starting ..................................... 471
K
KEYLESS-GO Button ............................................ 299
Convenience closing feature ............91
Display message ............................ 411
Locking ............................................ 77
Starting the engine ........................301
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 299
SmartKey ....................................... 299
Kickdown ................................... 309, 312
L
Lane-change assistant see Active Blind Spot Assist
see Blind Spot Assist
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................354
Lane recommendations .................... 165
Explanation .................................... 167
Presentation .................................. 167
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display
message) ............................................ 395
Lights Automatic headlamp mode ............273
Cornering light function .................277
Daytime running lamps ..................273
Driving abroad ............................... 272
Fog lamps ...................................... 274
Hazard warning lamps ...................276
High-beam headlamps ...................275
Light switch ................................... 272
12Index

If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
26Introduction

Center consoleFunctionPage:Function button for the
radio and CD/DVD/SD
card117
;Back button117=Hazard warning lamps276?Lumbar support266Multicontour seat266AFunction button for the
telephone and navigation
system149
BActivates/deactivates
COMAND131
FunctionPageCAdjusts the volume132DProgrammable button118ETelephone keypad118FRear window roller sunblind429GRetracts the rear seat head
restraints105
HSelects the drive program310ICOMAND controller116Center console35At a glance

GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for the seat belt, the
Emergency Tensioning Device (ETD)
and the air bag
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. AlwaysOccupant safety43SafetyZ

keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also refer them to the
applicable section in the Operator's Manual.
Air bags
Important safety notes
GWarning
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags)
R side impacts (side impact air bags and
window curtain air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door.GWarning
To reduce the risk of injuries during front air
bag inflation, the driver and front-passenger
must always be seated correctly and have
their seat belts fastened accordingly.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Only hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
44Occupant safetySafety

PRE-SAFE®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, where BAS PLUS intervenes
powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat or the electrically
adjustable outer rear seats are adjusted if
they are in unfavorable position.
R on vehicles with a multicontour seat or an
active multicontour seat: the air pressure
in the side bolsters on the seat cushion and
the side bolsters on the backrest is
increased.
R on vehicles with multicontour seats in the
rear: the air pressure in the backrest side
bolsters of the outer seats in the rear is
increased.
R if the vehicle skids, the sliding sunroof,
panorama sliding sunroof and the side
windows are closed so that only a small gap
remains.
If the sliding sunroof, panorama roof with
power tilt/sliding panel or a side window is
obstructed when closing, the closing
procedure is stopped. The obstructed sliding
sunroof, panorama roof with power tilt/
sliding panel or side window then opens again
slightly.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All
settings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 58).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver’s and front-passenger’s head and neck.
Occupant safety53SafetyZ

The belt tensioners are triggered depending
on the type and severity of an accident:
R in the event of a head-on or rear-end
collision, if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact, on the side
opposite the impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction
R in certain situations, if the vehicle
overturns and the system determines that
it can provide additional protection
If the air bags are deployed, you will hear a
bang and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.GWarning
Pyrotechnic Emergency Tensioning Devices
that have been deployed must be renewed.
For your safety, when disposing of Emergency
Tensioning Devices, always observe the
safety instructions. These are available from
any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system has electrically
operated reversible pre-tensioners that do
not require replacement after activation.
Automatic comfort-fit feature
The front seat belts have an automatic
comfort-install feature. In vehicles with a rear
bench seat with electrically adjustable outer
seats, the seat belts for the outer seats have
an automatic comfort-install feature. The
automatic comfort-install feature reduces the
retraction force of the seat belts. This results
in increased seat belt comfort.
Children in the vehicle
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
60Children in the vehicleSafety

section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 66).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist System)
GWarning
Observe "Important safety notes"
( Y page 66).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.Driving safety systems67SafetyZ