wiper blades MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

Bluetooth®
telephone list ................. 193
Brake fluid Notes ............................................. 514
Brake fluid level ................................ 451
Brake lamp (display message) ......... 395
Brake lamps Adaptive ........................................... 69
Brakes
ABS .................................................. 67
BAS .................................................. 67
BAS PLUS ........................................ 68
Brake fluid (notes) .........................514
Display message ............................ 389
High-performance brake system ....322
Important safety notes ..................320
Maintenance .................................. 321
Warning lamp ................................. 413
Breakdown
see Flat tire
Bulb
Infrared light .................................. 280
Bulbs
High-beam spot lamp ..................... 280
Overview ........................................ 279
C
CAC (Customer Assistance Center) .........27
California
Important notice for retail
customers and lessees ....................25
Call
Accepting ...................................... 197
Connecting .................................... 197
Rejecting ....................................... 197
Calling up a malfunction
see Display messages
Calling voicemail ............................... 198
Call list Opening and selecting an entry .....205
Saving an entry in the address
book .............................................. 206
Call lists ............................................. 205
Displaying details ........................... 201
Storing an entry which has not yet
been stored ................................... 206
Call waiting ........................................ 198
Capacities
see Technical data
Care
Carpets .......................................... 459
Car wash ........................................ 453
Display ........................................... 457
Gear or selector lever ....................458
Headlamps ..................................... 456
Matte finish ................................... 455
Night View Assist Plus ...................457
Notes ............................................. 452
Paint .............................................. 454
Plastic trim .................................... 458
Power washer ................................ 454
Rear view camera .......................... 456
Roof lining ...................................... 459
Seat belt ........................................ 459
Seat covers .................................... 458
Sensors ......................................... 456
Steering wheel ............................... 458
Tail pipes ....................................... 457
Trim strips ..................................... 458
Washing by hand ........................... 454
Wheels ........................................... 454
Windows ........................................ 455
Wiper blades .................................. 456
Wooden trim .................................. 458
cargo compartment
Power closing feature ......................84
Cargo tie down rings ......................... 425
Car pool lanes .................................... 167
Category Satellite radio ................................ 215
CD
Copy protection ............................. 225
Data medium ................................. 225
General information .......................225
Inserting ........................................ 217
Multisession .................................. 224
Playback options ........................... 224
Selecting a medium .......................221
Selecting a track ............................ 221
CD/audio DVD or MP3 mode
Switching to (Rear Seat
Entertainment System) ..................2486Index

WindshieldDefrosting ...................................... 292
Infrared reflective .......................... 442
Windshield washer fluid (display
message) ............................................ 410
Windshield washer system Adding washer fluid .......................450
Notes ............................................. 515
Windshield wipers
Replacing the wiper blades ....281, 282
Switching on/off ........................... 281
Troubleshooting ............................. 282
Winter operation ....................... 323, 482
Radiator cover ............................... 447
Winter tires ........................................ 482
Wiper blades Cleaning ......................................... 456
Z
ZAGAT ®
rating service ...................... 163
Index23

Windshield wipers
Switching the windshield wipers on/
off
GWarning!
Wiper blades are components that are subject
to wear and tear. Replace the wiper blades
twice a year, preferably in the spring and fall.
Otherwise the windshield will not be wiped
properly. As a result, you may not be able to
observe surrounding traffic conditions and
could cause an accident.
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
! If the windshield wipers leave smears on
the windscreen after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
Combination switch
1$ Windshield wipers off2Ä Intermittent wipe, low173Å Intermittent wipe, high184° Continuous wipe, slow5¯ Continuous wipe, fastBí Single wipe/ î to wipe the
windshield using washer fluid
XSwitch the ignition on.XTurn the combination switch to the
corresponding position.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
In the Ä or Å position, the appropriate
wiping frequency is automatically set
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently.
Replacing the wiper blades
Important safety notes
GWarning
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
17Rain sensor set to low sensitivity.18Rain sensor set to high sensitivity.
Windshield wipers281Lights and windshield wipersZ

Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield can be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
! Always position the windshield wiper
arms vertically before folding them away
from the windshield. By doing so, you will
avoid damage to the hood.
Replacing the windshield wiper blades
Moving the wiper arms to a vertical
position
Vehicles without KEYLESS-GO
XTurn the key to position 1 or 2 in the ignition
lock.
XSet the windshield wipers to
position ° on the combination switch.
XWhen the wiper arms have reached a
vertical position, turn the key to position
0 and remove it from the ignition lock.
Vehicles with KEYLESS-GO
XSwitch off the engine.XTake your foot off the brake pedal.XSet the windshield wipers to
position ° on the combination switch.
XPress the Start/Stop button repeatedly
until the windshield wipers start.
XWhen the wiper arms have reached a
vertical position, press the Start/Stop
button.
Removing the wiper bladesXFold the wiper arm away from the
windshield until it engages.
XSet the wiper blade at right angles to the
wiper arm.
XRemove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow.
Installing the wiper blade
XSlide the new wiper blade into the retainer
on the wiper arm in the opposite direction
to the arrow.
Make sure that the wiper blade slides fully
into the retainer on the wiper arm.
XTurn the wiper blade parallel to the wiper
arm.
XFold the wiper arm back onto the
windshield.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
key from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.
XRemove the cause of the obstruction.XSwitch the windshield wipers back on.282Windshield wipersLights and windshield wipers

Problems with Night View Assist PlusProblemPossible causes/consequences and M SolutionsThe picture quality of
Night View Assist Plus
has deteriorated.The windshield wipers are smearing the windshield.XReplace the wiper blades ( Y page 281).The windshield is smeared after the vehicle has been cleaned in a
car wash.XClean the windshield ( Y page 455).There is windshield chip damage in the camera's field of vision.XReplace the windshield.The windshield is fogged up on the inside.XDefrost the windshield ( Y page 293).The windshield is iced up.XDe-ice the windshield ( Y page 292).There is dirt on the inside of the windshield.XClean the inside of the windshield ( Y page 455).Driving Assistance package
General information
i The Driving Assistance package is only
available on vehicles with HYBRID.
The Driving Assistance package consists of
DISTRONIC PLUS ( Y page 325), Blind Spot
Assist ( Y page 352) and Lane Keeping Assist
( Y page 354).
Blind Spot Assist
Important safety guidelines
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. Blind Spot Assist provides assistance
at speeds higher than 20 mph (30 km/h). A
warning display in the exterior mirrors draws
your attention to vehicles in the monitored
area. If you then indicate a turn towards that
side before changing lanes, you will also
receive visual and audible collision warnings.
For this purpose, Blind Spot Assist uses
sensors in the rear bumper.GWarning
Blind Spot Assist is only an aid designed to
assist driving. It may fail to detect some
vehicles and is no substitute for attentive
driving.
Blind Spot Assist cannot detect road and
traffic conditions. It may fail to detect narrow
vehicles, such as motorcycles or bicycles, or
may only detect them too late.
Monitoring may be affected by dirty sensors,
strong spray or poor visibility caused by snow,
rain or mist, for example. In this case, vehicles
are detected late or not at all.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
i USA only:
352Driving systemsDriving and parking

Vehicle equipment
iThis manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described.
Engine compartment
Hood
Opening the hood
GWarning
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWarning
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XMake sure that the windshield wipers are
switched off.
GWarning
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
446Engine compartmentMaintenance and care

movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning
Do not use power washers with circular jet
nozzles (concentrated-power jets) to clean
your vehicle, especially for cleaning tires. You
could otherwise damage the tires and cause
an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently454CareMaintenance and care

with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.
XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windowsGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Care455Maintenance and careZ

Cleaning the wiper bladesGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
XFold the wiper arms away from the
windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
Cleaning the sensorsXClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.
456CareMaintenance and care