start stop button MERCEDES-BENZ S CLASS 2017 Owner's Manual

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position Z in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 146). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 335).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 316). Observe the warning notes
as you do so and add coolant if necessary. Driving 151
Driving and parking Z

Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
( Y
page 149).
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically. With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you t hen open
t
he driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance.Automatic transmission 153
Driving and parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
7G-TRONIC: it is only possible to shift into second gear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N .X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
7G-TRONIC: If D is selected, the transmission shifts into second
gear, if R is selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1 )
if: R
the electric parking brake is being tested
on a brake dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling 159
Driving and parking Z

Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. X
Apply the electric parking brake. X
Shift the transmission to position P .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With the Start/Stop button: press the
Start/Stop button ( Y
page 145).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1 . When the
driver's door is open, this corresponds to
SmartKey position 0 : "Key removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal.162
Parking
Driving and parking

! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
In order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines. Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
! Vehicles with 4MATIC: the ESP ®
system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0 or 1 in the
ignition lock or the Start/Stop button must be
in position 0 or 1 ) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP ®
may
cause severe damage to the brake system.
! Vehicles without 4MATIC: the ESP ®
sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0 or 1 in the
ignition lock or the Start/Stop button must be
in position 0 or 1 ) if: R
the electric parking brake is tested using a
brake dynamometer. R
the vehicle is towed with one axle raised.
Braking triggered automatically by ESP ®
may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) ( Y
page 66)
and BAS PLUS (Brake Assist PLUS) ( Y
page 67).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings: R
brake disks that have been approved by
Mercedes-Benz R
brake pads/linings that have been approved
by Mercedes-Benz or that are of an equiva lent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle. Driving tips 167
Driving and parking Z

The system is switched to passive and no longer
assists you by performing steering interventions
if: R
you actively change lane R
you switch on the turn signal R
take your hands off the steering wheel or do
not steer for a prolonged period of time
Steering Assist and Stop&Go Pilot are activated
again automatically after a lane change is com-
pleted.
Steering Assist and Stop&Go Pilot do not pro-
vide any support: R
on very sharp corners R
when a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
for DISTRONIC PLUS ( Y
page 171).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have
still not started to steer and have not taken hold
of the steering wheel after five seconds at the
latest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
X
Press button D .
Indicator lamp C lights up. The DTR+:
Steering Assist. On message appears in the multifunction display. Steering Assist and
Stop&Go Pilot are activated.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol C appears in gray. If the
system provides you with support by means of
steering interventions, symbol C is shown in
green.
Deactivating Steering Assist and Stop&Go
Pilot X
Press button D .
Indicator lamp C goes out. The DTR+:
Steering Assist. Off message appears in
the multifunction display. Steering Assist and
Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot are
deactivated automatically.
HOLD function
General notes The HOLD function can assist the driver in the
following situations: R
when pulling away, especially on steep slopes R
when maneuvering on steep slopes R
when waiting in traffic
The vehicle is kept stationary without the driver
having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.178
Driving systems
Driving and parking

Active Parking Assist will only detect parking
spaces: R
parallel or at right angles to the direction of
travel R
that are parallel to the direction of travel and
at least 59 in (1.5 m) wid eR
that are parallel to the direction of travel and
at least 39.5 in (1.0 m) longer than your vehi-
cle R
that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into
the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the v button on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
G WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if: R
there is a malfunction in the system or in
the voltage supply. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position R .
The Start Park Assist? Yes: OK No: 8
message appears in the multifunction display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To park using Active Parking Assist: press
the v button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park Assist Active Select D Observe
Surroundings message appears in the multi-
function display. X
Shift the transmission to position D while the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.188
Driving systems
Driving and parking

Oil level display messages in the multifunction display Display messages
Possible causes/consequences and P Solutions
Engine Oil Level OK The oil level is correct.
Check Engine Oil
Level (Add 1 Liter) The oil level is too low. X
Add 1.1 US qt (1.0 liter) of engine oil.
Reduce Engine Oil
Level The engine oil level is too high. X
Have excess engine oil siphoned off.
For Engine Oil
Level Ignition Must
Be On The ignition is switched off. X
Turn the SmartKey to position 2 in the ignition lock ( Y
page 145).
or X
On vehicles with KEYLESS-GO, press the Start/Stop button twice
( Y
page 145).
Need More Time to
Check Engine Oil
Level The required waiting period was not observed. X
If the engine is at normal operating temperature: repeat the meas-
urement after about five minutes.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: repeat the measurement after
approximately 30 minutes.
Engine Oil Level
Not Measurable with
Engine Running The engine is running; oil level measurement is not possible. X
Switch off the engine. X
If the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately 30 minutes
before carrying out the measurement.
Adding engine oil
H Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system: R
Use of engine oils and oil filters that have
not been expressly approved for the service
system R
Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired R
Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.Engine compartment 315
Maintenance and care Z

low speeds. Otherwise, when in transmis-
sion position D or R the automatic trans-
mission will automatically switch to park
position P and block the wheels.R
Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position D or R the automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N neu-
tral:
Operating with the SmartKey: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Operating with the Start/Stop button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal. X
Engage park position P .X
Release the brake pedal. X
Remove Start/Stop button from ignition lock
( Y
page 145).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automat ic car wash, wipe off wax
from
the windshield and the wiper blades. This will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components320
Care
Maintenance and care

Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm ) betwee n the vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
! Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer. X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 145).
or X
Press the Start/Stop button once or twice on
vehicles with KEYLESS-GO ( Y
page 145).X
Open the camera cover for cleaning via the
multimedia system; see Digital Operator's
Manual. X
To clean the camera: use clean water and a
soft cloth to clean the camera lens C .
The camera cover closes automatically: R
if you are driving at speeds above 6 mph
(10 km/ h) R
if the ignition is switched off
Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. Care 323
Maintenance and care Z