MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Display messages Possible causes/consequences and
0050
0050Solutions Check tire(s)
Check tire(s)
0054 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the tires.
X Repair or change the wheel if necessary (Y page 307).
X Check the tire pressure and correct it if necessary
(Y page 293).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Warning
Tire
Tiredefect
defect
0054 One or more tires is losing air rapidly. If the tire pressure monitor
has detected the affected wheel, the wheel position is also dis-
played.
X
Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 307).Vehicle
Display messages Possible causes/consequences and
0050 0050Solutions 003D
Battery/Alterna‐ Battery/Alterna‐
tor Visit workshop tor Visit workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 00E6
Electrical Step Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 74). Before stepping out, remind
the passengers that the step is missing. Display
messages
219On-board computer and displays Z

Display messages Possible causes/consequences and
0050
0050Solutions 003E
Hood open Hood open You are already driving at walking pace, even though the hood is
not closed.
X
Close the hood. 0064
Please enter PIN: Please enter PIN: You have not yet entered your PIN in the mobile phone.
X
Enter the PIN for the SIM card. 003E
Doors open Doors open You are already driving at walking pace, even though not all the
doors are closed.
X
Close the doors. 00B1
Check wash. fluid Check wash. fluid
level level The washer fluid level is too low.
X
Add washer fluid ( Ypage 257). Key
Display messages Possible causes/consequences and
0050 0050Solutions 0039
Replace key Visit Replace key Visit
workshop workshop The key is no longer working.
X
Visit a qualified specialist workshop. 220
Display
messagesOn-board computer and displays

Indicator and warning lamps in the instrument cluster
Problem Possible causes/consequences and
0050
0050Solutions 0072
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0072
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 60).0089
0025003D0065
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or mal-
function.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency brak-
ing situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
221On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 0065
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 256).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is run-
ning.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 222
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. BAS has been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking situa-
tions.
There is a risk of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
G WARNING
The brake system is still available with the normal braking effect.
The driven wheels can spin when accelerating.
The braking distance can increase in emergency braking situa-
tions.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
223On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 0025
The yellow ABS
indicator lamp is
lit while the
engine is run-
ning. ABS is deactivated due to a malfunction or is temporarily unavail-
able. ESP
®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situa-
tions.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E2
The yellow DEF
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0089
The yellow ESP ®
indicator lamp is
lit while the
engine is run-
ning. ESP
®
is deactivated due to undervoltage or a malfunction. As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 224
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0075
The red warning
lamp does not
go out approx-
imately
4 seconds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If the restraint systems are malfunctioning, individual systems
could be triggered inadvertently or might not be triggered at all in
the event of an accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0026
The yellow brake
pad wear indica-
tor lamp is lit
after the engine
is started or
while the vehicle
is in motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the vehi-
cle is in motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: check the oil level and add engine oil
(Y page 253). Indicator and warning lamps in the instrument cluster
225On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 00B2
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts
– 2.0 qts (Canada:– 2.0 ltr – 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 253).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X
Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 00B2
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up repeat-
edly during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 003F
The yellow cool-
ant level warning
lamp lights up
while the engine
is running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 255).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 226
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00B5
0077
The yellow
reserve fuel
warning lamp is
on. At the same
time,
0 0, appears
in the fuel tank
content display
while the engine
is running,
although there is
fuel in the fuel
tank. The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 00B9
The yellow
engine diagnos-
tic indicator
lamp is lit up or
flashes while the
engine is run-
ning. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 148).
X Bleed the fuel system (Y page 143).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 00B9
The yellow
engine diagnos-
tic indicator
lamp is lit up or
flashes while the
engine is run-
ning. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. Indicator and warning lamps in the instrument cluster
227On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 00B9
The yellow
Check Engine
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0028
If you turn the
key to posi-
tion2in the igni-
tion lock, the
yellow preglow
indicator lamp
remains lit for
approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist work-
shop. 009F
The yellow air fil-
ter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 228
Indicator and warning lamps in the instrument clusterOn-board computer and displays