maintenance MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides infor-
mation on the most important functions of
your vehicle.
Your vehicle's equipment or product desig-
nation may vary, depending on the following:
R model
R order
R country specification
R availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R design
R equipment
R technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R service and warranty information
R equipment-dependent operating instruc-
tions
Keep these documents in the vehicle at all
times. Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you safe and pleasant motoring.
9065849202É9065849202]ËÍ

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....181 Stowing and features
.......................231 Transporting loads
............................241 Maintenance and care
......................249 Breakdown assistance
.....................275 Wheels and tires
............................... 285 Technical data
................................... 317 Contents
3

Brakes
ABS .................................................. 56
Adaptive Brake Assist ......................59
Applying the parking brake ............152
BAS .................................................. 57
Brake fluid (notes) .........................328
Checking brake fluid leve l.............. 256
Display messages ..........................207
EBD .................................................. 57
Important safety notes ..................156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ................................... .207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator ..........................92C
Care Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271Steering wheel
............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine .......................269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ...................28
Cargo tie-down points and tie
downs
Important safety notes ..................244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile loa d................. 331
Car wash (care) ................................. 267
CD player/CD changer ......................190
Cell phone see Mobile phone
Center console overview ....................37
Central locking Automatic locking ............................ 71
Important safety notes ....................71
Locking/unlocking (buttons) ...........71
Locking/unlocking (SmartKey) ........66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............105
Backup lamp (Chassis Cab) ...........104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light ..........................106
High-beam headlamps ...................101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp .........................1046
Index

Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons)
.................195
Switching the daytime running
lamps on/off (switch) ......................93
Turn signals ..................................... 95
see Changing a bulb
see Interior lighting
Light sensor ......................................... 94
Limited Warranty ................................ 29
Load distribution ............................... 244
Loading guidelines Important safety notes ..................242
Loading rails
Installing cargo tie-down rings .......246
Maximum tensile strength .............331
Loads
Securing ........................................ 244
Transporting .................................. 242
Load securing aids
Carrier systems ............................. 247
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 195
Locking
see Central locking
Locking and unlocking manually .......71
Locking centrally see Central locking
Low-beam headlamps
Display message ............................ 210
Driving abroad ............................... 155
Replacing bulbs ............................. 101
Switching on/off .............................. 93
Lumbar support ................................... 83M
M+S tires ............................................ 288
Maintenance ...................................... 258
Malfunctions Message memory (on-board com-
puter) ............................................. 200
Maximum speed
Speed limitation ............................ .155 Menu (vehicles with steering
wheel buttons)
Audio ............................................. 189
Operation ....................................... 188
Settings ......................................... 190
Telephone ...................................... 198
Message
see Display message
Message memory (on-board com-
puter) ................................................. .200
Mirrors Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................240
Mobile phone ..................................... 239
Important safety notes ..................239
Pre-installation ............................... 239
Type approval/frequency ..............318
Mounting wheels
Lowering the vehicle ......................312
Mounting a new wheel ...................311
Preparing the vehicle .....................308
Raising the vehicle .........................309
Removing and mounting the spare
wheel ............................................. 314
Removing a wheel ..........................311
Securing the vehicle against roll-
ing away ........................................ 308 N
Navigation Fittings for PND mobile navigation
devices .......................................... 240
Navigation lights
Replacing bulbs ............................. 101
Notes on breaking-in a new vehi-
cle ....................................................... 136 O
Occupant safety Air bags ........................................... 44
Children in the vehicle .....................50
Important safety notes ....................42 Index
13

Towing away
With both axles on the ground .......282
Tow-starting
Emergency engine starting ............282
Important safety notes ..................279
Trailer
Brake force booster malfunction ...222
Trailer coupling
see Trailer tow hitch
Trailer loads and drawbar nose-
weights ............................................... 178
Trailer towing Blind Spot Assist ............................ 166
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights .....................178
Transmission
see Automatic transmission
Transmission oil ................................ 328
Transport Loading guidelines .........................242
Vehicle .......................................... .282
Transportation
Rail ................................................ 156
Transport by rail ................................ 156
Transporting Load distribution ............................ 244
Securing a loa d.............................. 244
Trim pieces (cleaning instructions) ..272
Trip computer (on-board com-
puter) ................................................. .197
Trip meter see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Resetting ....................................... 183
see Trip computer (on-board com-
puter)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) ....................103
Switching on/off .............................. 95
Turn signals (Chassis Cab)
Replacing bulbs (rear) ....................104Twin co-driver's seat
Folding table .................................. 236
Stowage compartment ..................235
Two-way radios
Type approval/frequency ..............318
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 307 U
Unlocking From inside the vehicle (central
unlocking button) ............................. 71
USB port ............................................. 240 V
Vehicle Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 219
Electronics ..................................... 318
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) .................190
Limited Warranty ............................. 29
Loading .......................................... 298
Locking (SmartKey) .......................... 66
Lowering ........................................ 312
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 153
Pulling away ................................... 139
Raising ........................................... 309
Registration ..................................... 23
Reporting problems .........................28
Securing from rolling away ............151
Towing away .................................. 279
Transporting .................................. 282
Unlocking (SmartKey) ......................66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 331
Vehicle identification number .......... 319
Vehicle identification plate ..............319
Vehicle tool kit .................................. 27620
Index

Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating dura-
tion of the vehicle. Failure to observe the
instructions may lead to damage to the vehi-
cle or personal injury.
Damage to the vehicle, caused by not adher-
ing to the instructions, is not covered by the
New Vehicle Limited Warranty . Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The orig-
inal purchase contract documentation for
your vehicle contains a list of all of the sys-
tems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent oper-
ating instructions are important documents
and should be kept in the vehicle. Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book-
let contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and reg-
istered in the state of Kansas)
R Legally required Emission Performance
Warranty
Replacement parts and accessories are sub-
ject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data. Introduction
23 Z

Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at
an authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Operating safety
Important safety notes
G
WARNING
Exhaust fumes, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other her-
itable genetic damage.
In addition, certain fluids contained in vehi-
cles, and certain products that are used as
components, contain chemicals known to the
State of California to cause cancer and birth
defects or other heritable genetic damage.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) and remote control bat-
teries contain perchlorate material, which
may require special handling and regard for
the environment. Check with your local gov-
ernment's disposal guidelines.
In California, see www.dtsc.ca.gov/ Hazard-
ousWaste/Perchlorate/ index.cfm. G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as
intended and/or jeopardize the operating
safety of the vehicle. There is an increased
risk of an accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
The general operating permit for your vehicle
could be rendered invalid If you carry out
modifications to electronic components,
their software as well as wiring.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems.
There is a risk of damage to the vehicle if:
R the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R you drive too quickly over an obstacle, e.g.
a curb or a pothole
R a heavy object hits the underbody or chas-
sis component
In these or similar situations, the vehicle
body, the underbody, chassis components,
wheels or tires could be damaged even if this 24
Introduction

G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and a device
which is connected to the on-board diag-
nostics connection is being used, the bat-
tery may discharge.
Connecting equipment to the diagnostics
connections can lead to emissions monitor-
ing information being reset. The possible out-
come may be that the vehicle no longer fulfills
the emissions laws and regulations. This may
be a criminal offense or breach of road traffic
regulations in certain countries. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop. A qualified specialist
workshop has the necessary specialist knowl-
edge, tools and qualifications to correctly
carry out the work required on the vehicle.
This is especially the case for work relevant
to safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components For this reason, we recommend an authorized
Sprinter Dealer. Proper use
G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R solvents
R fuel
R oils and greases
R cleaning agents
R acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when oper-
ating your vehicle:
R the safety information in these instructions
R the “Technical data“ section in this Opera-
tor's Manual
R traffic rules and regulations
R motor vehicle laws and safety standards 26
Introduction

X
Turn headlamp range control 0043to the cor-
responding position. The road ahead
should be lit up for 40 mto 100 mand the
low-beam headlamps should not cause
glare to oncoming traffic.
Select position 005Aif the vehicle is unladen. Cornering light function (vehicles
with Bi-Xenon headlamps)
The cornering lamps improve the illumination
of the road over a wide angle in the direction
you are turning, enabling better visibility in
tight bends, for example.
The cornering light function switches on
automatically, if:
R you are traveling at a speed of less than
25 mph (40 km/h) and you switch on a turn
signal or turn the steering wheel.
R you are traveling at a speeds of between
25 mph (40 km/h) and 43 mph (70 km/h)
and turn the steering wheel.
The cornering lamp may remain lit for a short
time, but is automatically switched off after
no more than 3 minute s.
i If reverse gear is engaged the lamp on the
opposite side of the vehicle switches on
instead. Hazard warning lamps
G
WARNING
The rear exterior light will be covered if you:
R open the rear doors by 90°
R open the rear dropside.
The vehicle will then be difficult for other road
users to see or will not be seen by them at all,
particularly if it is dark or visibility is poor.
There is a risk of an accident.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant national regulations, by using the warning tri-
angle, for instance. Hazard warning lamp switch
X
To switch on/off: press the002Fhazard
warning lamp switch.
If you have indicated a turn while the hazard
warning lamps are switched on, only the turn
signal lamps on the side of the vehicle
selected will light up.
The hazard warning lamps switch on auto-
matically if:
R an air bag is deployed.
R you brake sharply and bring the vehicle to
a halt from a speed of more than 45 mph
(70 km/h).
If the hazard warning lamps have been
switched on automatically, press the 002F
hazard warning lamp switch to switch them
off.
i The hazard warning lamps work even
when the ignition is switched off. Headlamp cleaning system
The headlamps are cleaned automatically
with a high-pressure water jet if the "Wipe
with washer fluid" function is activated
(Y page 107) while the low-beam headlamps
are on and the engine is running.
Information on checking the washer fluid
level can be found in the "Maintenance and
care" (Y page 257) section. 96
Exterior lightingLights and windshield wipers

The detent positions of the combination
switch correspond to the following wiper
speeds:
0W indshield wipers off
II ntermittent wipe
II Normal wipe
III Rapid wipe
i Canada only:
If the windshield wipers are switched on
and you stop the vehicle, the windshield
wiper speed is reduced. For example, if you
have selected level IIand stop the vehicle,
wiping continues with intermittent wipe
while the vehicle is stationary. If intermit-
tent wipe is selected, the intervals become
longer.
Vehicles with a rain and light sensor:
you can use level Ias the universal setting.
The rain and light sensor sets the appropri-
ate wiping frequency automatically,
according to the intensity of the rain. When
you stop the vehicle, levels IIIand IIare
switched down to level Iautomatically.
The windshield wiper will return to the orig-
inal level when you drive faster than
5 mph (8 km/h).
You can adjust the sensitivity of the rain and
light sensor using the on-board computer
(Y page 196).
Information on checking the washer fluid
level can be found in the "Maintenance and
care" (Y page 257) section. Switching the rear window wiper on/
off Combination switch
0043
00C5 Rear window wiper switch
0048 00E2 To wipe with washer fluid
0049 ITo switch on intermittent wiping
004A 0To switch off intermittent wiping
004B 00E2 To wipe with washer fluid
X Turn the key to position 1or 2in the ignition
lock.
X Turn switch 0043to the corresponding posi-
tion
The rear window wiper switches on automat-
ically if you engage reverse gear and the wind-
shield wipers are on. Replacing the wiper blades
G
WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk
of injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
! Never open the hood if a windshield wiper
arm has been folded away from the wind-
shield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield/
rear window. 108
Windshield wipersLights and
windshield wipers