technical data MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....179 Stowing and features
.......................229 Transporting loads
............................239 Maintenance and care
......................247 Roadside Assistance
........................273 Wheels and tires
............................... 283 Technical data
................................... 315 Contents
3

Ports ..............................................2
37
Type approval/frequency .............. 316
Consumption statistics (on-board
computer) .......................................... 195
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door ................................... .39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 26
Coolant (engine)
Adding ........................................... 254
Checking the level .........................2 53
Display message ............................ 212
Displaying the temperature (on-
board computer) ............................ 187
Filling capacity ............................... 326
Important safety notes .................. 253
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................ .101
Cornering light function
Function/notes ................................ 95
Courtesy lights
Replacing bulbs ............................ .105
Crosswind driving assistance ............ 59
Cruise control
Activating ....................................... 160
Activation conditions ..................... 160
Cruise control lever ....................... 159
Deactivating ................................... 160
Display message ............................ 214
Driving system ............................... 159
Function/notes ............................ .159
Important safety notes .................. 159
Problem (malfunction) ................... 161
Setting a speed .............................. 160
Storing and maintaining current
speed ............................................. 160
Cup holder ......................................... 235
Cup holder
see Cup holders
Cup holders ........................................ 234
Curtains (cleaning instructions) ...... 271Customer Assistance Center
(CAC)
..................................................... 28
Customer Relations Department ....... 28 D
Dashboard see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 192
Changing bulbs (halogen head-
lamps) ............................................ 101
Switching on/off (switch) ................ 92
Switching on/off (vehicles with-
out steering wheel buttons) ........... 183
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 24
DEF
Exhaust gas aftertreatment ............. 25
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 147
Delayed switch-off ............................ 193
Diagnostics connection
Operating safety and vehicle
approval .......................................... .25
Diesel .................................................. 319
Diesel engine
Preglow indicator lamp .................. 225
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) ................ .211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ................................ 221
Information on consumption .......... 321
Level indicator ............................... 182
Notes ............................................. 320
Storage .......................................... 321
Tank content .................................. 321
Diesel particle filter
Display message ............................ 211
Short-distance driving .................... 153 8
Index

Switching the surround lighting
on/off (on-board computer)
.............193
Swivel seat .......................................... .84T
Tachometer ........................................ 181
Tail lamps
Changing ....................................... 104
Replacing bulb s............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulb s............................. 104
Tank content
Fuel gaug e..................................... 181
Range (vehicles with steering
wheel buttons) ............................... 195
Reserve fuel warning lamp ............. 224
Technical data
Capacities ...................................... 318
Cargo tie-down points .................... 327
Cargo tie-down rings ...................... 327
Loading rails .................................. 328
Roof carrier .................................... 328
Tires/wheels ......................... 294, 311
Trailer tow hitch ............................. 328
Vehicle data ................................... 327
Telephone .......................................... 236
Telephone (on-board computer)
Accepting an incoming cal l............ 196
Display messages .......................... 217
Numbers from the phone book ...... 196
Operating ....................................... 196
Redialing ........................................ 197
Rejecting or ending a call .............. 196
Temperature
Outside temperature ...................... 181
Setting (climate control )................ 117
Setting the unit (vehicles with
steering wheel buttons) ................. 189
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 61
Immobilizer ...................................... 61
Tow-away alarm ............................... 62
Thoraxbag ............................................ 48
Tightening torques for wheel nuts/
wheel bolts ........................................ 310 Time
Setting the time (vehicles with
steering wheel buttons) ................. 191
Setting the time (vehicles without steering wheel buttons) ................. 183
Timer
Activating ....................................... 128
Important safety notes .................. 127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 129
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 128
Switching immediate heating
mode on/off (auxiliary heating) ..... 128
Tire pressure
Calling up (on-board computer) ..... 291
Checking manually ........................ 290
Display messages (vehicles with
steering wheel buttons) ................. 215
Display messages (vehicles with-
out steering wheel buttons) ........... 199
Maximum ....................................... 290
Notes ............................................. 289
Recommended ............................... 288
Setting the unit (vehicles with
steering wheel buttons) ................. 191
Tire labe l................................ 288, 289
Tire pressure loss warning system .. 292
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 292
Display message ............................ 215
Function/note s............................. 291
Indicator lamp ................................ 226
Restarting ...................................... 293
Warning lamp ................................. 292
Tire pressure table ............................ 294
Tires
Aspect ratio (definition) ................. 304
Average weight of the vehicle
occupants (definition) .................... 303
Bar (definition) ............................... 302
Changing a whee l.......................... 305
Characteristics .............................. 302
Checking ........................................ 285 18
Index

Operating Instructions
Before the first journey
These instructions, the Maintenance Booklet
and the additional equipment-related instruc-
tions are integral parts of the vehicle. Keep
these documents in the vehicle at all times. If you sell the vehicle, always pass on all docu-
ments to the new owner.
Before you first drive off, read these docu-
ments carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in these Operating Instructions. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty. Limited Warranty
! Follow the instructions in this Operator's
Manual about the proper operation of your vehicle as well as about possible vehicle
damage. Damage to your vehicle that ari-
ses from culpable contravention of these
instructions is not covered by the Limited
Warranty of the distributor named on the
inside of the front cover. Vehicle equipment
The Operating Instructions describe all mod-
els and standard and optional equipment of
your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer. Proper use
Observe the following information when oper- ating your vehicle:
R the safety notes in these operating instruc-
tions
R the technical data in these Operating
Instructions
R traffic laws and regulations
R motor vehicle laws and safety standards
There are various warning stickers affixed to
the vehicle. If you remove warning stickers,
you and others may fail to recognize the dan- gers. Leave the warning stickers in their orig-
inal position. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle could be rendered invalid if you carry out
modifications to electronic components,
their software as well as wiring. 22
Introduction

Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power out-
put of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop.
A qualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on the vehicle.
This is especially the case for work relevant to
safety. Observe the information in the Main-
tenance Booklet. The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety. We can only inform you about vehicle checks if
we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat-
ment must be operated with Diesel Exhaust
Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi-
tions. Therefore, add to the DEF supply tank
regularly during vehicle operation or, at the Int
roduction
25 Z

safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, Mercedes- Benz is unable to assess other parts. There-
fore, we accept no responsibility for the use of
such parts in Sprinter vehicles, even if they
have been officially approved or independ-
ently approved by a testing center.
In some countries, certain parts are only offi- cially approved for installation or modification
if they comply with legal requirements. All
genuine Sprinter parts satisfy these require-
ments. Make sure that all parts are suitable
for your vehicle.
Always specify the vehicle identification num- ber (VIN) and engine number when ordering
genuine Sprinter parts (Y page 316).Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book-
let contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and reg- istered in the state of Kansas)
R Legally required Emission Performance
Warranty Replacement parts and accessories are sub-
ject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Sprinter Dealer immedi-
ately to have the problem diagnosed and rec-
tified. 28
Introduction

If the problem cannot be rectified to your sat-
isfaction there:
R please discuss the problem with a manage-
ment representative from the authorized
Sprinter Dealer.
R if necessary, contact the distributor named
on the inside of the front cover. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating status
R events
R malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
R operating conditions of system compo-
nents, e.g. fluid levels.
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position.
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes.
R the vehicle's reactions and operating sta-
tuses in special driving situations. e.g. air
bag deployment, intervention of stability
control systems.
R ambient conditions, e.g. outside tempera-
ture.
This data is exclusively technical in nature
and can be used to:
R assist in the detection and rectification of
malfunctions and defects
R analyze vehicle functions, e.g. after an acci-
dent
R optimize vehicle functions The data cannot be used to trace the vehicle's
movements.
When you use one of the available services,
technical information may be read from the
event data memory and malfunction data
memory.
Services include, for example:
R repair services
R service processes
R warranty claims
R quality assurance
The information is read out by employees of
the service network (including manufactur-
ers) using special diagnostic testers. Further
information is available there if required.
After a malfunction has been rectified, the
information is deleted from the malfunction
memory or is continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information - if neces-
sary, under consultation with an authorized
expert - could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions which are con-
tractually agreed with the customer likewise
allow specific vehicle data to be obtained
from the vehicle. Such additional functions
include vehicle locating in an emergency, for
example. Introduction
29 Z

engine and, if applicable, the auxiliary heating
before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel. H
Environmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system, the surface waters, the ground water or into
the ground.
! Do not use gasoline to refuel vehicles with
a diesel engine. Even small amounts of gas-
oline will cause damage to the fuel system and engine. !
Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the paintwork.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
Further information on fuel and on fuel grades can be found in the "Technical data" section
(Y page 318). Refueling procedure
The fuel filler flap is on the left side of the
vehicle behind the front door. It is only pos-
sible to open the fuel filler flap when the front door is open.
X Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 122).
X Open the front left-hand door first, and then
the fuel filler flap.
X Close all vehicle doors to prevent fuel
vapors from entering the vehicle. 146
RefuelingDriving and parking

When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates
for the trailer and the vehicle (Y page 316).
The basic values approved by the manufac-
turer can also be found in the "Technical data" section (Y page 328). If the values vary, the
lowest value always applies.
Loading a trailer !
Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permis-
sible noseweight, otherwise the trailer may
come loose.
R You must distribute the load on the vehicle
and trailer so that the permitted maximum
values for the gross vehicle weight (GVWR), gross trailer weight (GTW) and gross com-
bined weight (GCWR) as well as permitted
gross axle loads (GAWR) and noseweight
(TWR) of your vehicle are not exceeded.
R Add the drawbar noseweight on the ball
coupling (TWR) to the rear axle load. This
will prevent you from exceeding the per-
missible gross axle weight (GAWR).
R Add the drawbar noseweight on the ball
coupling (TWR) to the vehicle payload. This
will prevent you from exceeding the per-
missible gross vehicle weight (GVWR).
Checking the vehicle and trailer weight R
Make sure the weights of the towing vehicle
and the trailer comply with the maximum
permissible values. Have the vehicle/
trailer combination weighed on a calibrated weighbridge. The vehicle/trailer combina-
tion consists of the towing vehicle including
the driver, passengers and load, as well as
the loaded trailer.
R Check the maximum permissible gross axle
weight rating of the front and rear axles (GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR)
and the noseweight of the trailer drawbar
(TWR). Trailer power supply
! Incorrect wiring of the connector plug
could, under certain circumstances, cause
malfunctions in the vehicle's other elec-
tronic systems. We therefore recommend
having the connector plug wired at a quali-
fied specialist workshop.
! You can connect accessories with a max-
imum power consumption of 240 W to the
permanent power supply.
You must not charge a trailer battery using
the power supply.
Your vehicle may be equipped with various
electrical installations for trailer towing.
Depending on your trailer, you may need an
adapter to connect the electrical system of
the trailer with that of the vehicle.
The trailer socket of your vehicle is equipped at the factory with a permanent power supply.
The permanent power supply is on the trailer
socket pin assignment 4.
Note that the permanent power supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge the starter battery of your vehicle.
The turn signals on the trailer are only guar-
anteed to function when incandescent bulbs
are used.
Further information on the electrical equip-
ment currently installed on your vehicle and
on installing trailer electrics can be obtained
at any qualified specialist workshop. 178
Towing a trailerDriving and parking

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too far back. This can significantly impair handlingas well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown about, striking vehicle occupants. This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle. G
WARNING
When the permissible wheel loads, axle loads and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif- icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk ofan accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character- istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof car-
rier load.
You will find information about the maximum roof load in the "Technical data" section
(Y page 328) and information about roof car-
riers in the "Carrier systems" section
(Y page 245).
R Do not stack luggage or loads higher than
the backrests.
R Stow objects preferably in the cargo com-
partment.
R When transporting luggage, always use the
cargo tie-down rings and a parcel net, if
present.
R Use cargo tie-down rings and fasteners
which are suitable for the weight and size of the load. 240
Loading guidelinesTransporting loads