technical data MERCEDES-BENZ V-CLASS 2021 Owners Manual
Page 62 of 337
Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the sliding door
he sliding door R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with two elect ric slid-
ing doors.
R The sliding door tobe prog rammed is open.
R The vehicle is switched on.
The 5 button on theke y can be prog rammed.
Prog ram the5 button toopen theright or leT
sliding door. 1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2 in
th e centre console forth e appropriate sliding
door until the sliding door is closed and four
to nes ha vesounded.
The Left-hand electric sliding door key pro-
grammed /Right-hand electric sliding door
key programmedmessage appears in the dis-
pla y. R
R
ese
ese tting t
tting t he electr
he electr ic sliding door
ic sliding door Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 5or4 sliding
door button on the centre console, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid-
ing door fully using the cor responding 5or 4
sliding door button on the centre con-
sole.
The sliding door is reset. R R
ectifying pr
ectifying pr oblems wit
oblems with t
h t he electr
he electr ic sliding door
ic sliding door The electr
The electr
ic sliding door is lock
ic sliding door is lock ed in place.
ed in place.
Un favo urable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the function of the
sliding door. #
Press and hold the sliding door button until the
sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the bloc k-
age de tection is less sensitive. Tostop the
mo vement, release the sliding door button. #
Remo vethe cause of the bloc kage atthe earli-
est opportunity. T T
ailg
ailg ate
ate Opening and closing t
Opening and closing t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278). Opening and closing
59 59
Page 63 of 337
#
T
To open:
o open: push button 1onthe handle and
ra ise theta ilgate. #
T
To close:
o close: pulltheta ilgate /rmly down wardsby
loop 2and close it from outside.
Opening t
Opening t he t
he tailg
ailgat
ate in an emerg
e in an emerg ency
ency
If th e battery voltage is low or thevo ltage supply is
inter rupted, theta ilgate cannot be opened.
In an emer gency, you can open theta ilgate using
th ere lease catch for service purposes. #
Prise o. the co ver on the lo wer part of theta il-
ga te with a suitable tool, e.g. the scr ewdriver
from theve hicle tool kit. #
Insert the scr ewdriver into the opening and
mo vethere lease le ver until theta ilgate
unloc ksand opens. #
LiTtheta ilgate upwards. EASY
EASY
-PAC
-P AC K t
K tailg
ailg ate
ate N
No
ot
t es on t
es on t he EASY
he EASY -PAC
-P AC K t
K tailg
ailg ate
ate &
D
DAN
ANGER GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust ga
ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278).
Obs Obstr truction det
uction det ection wit
ection withrev
h rev er
ersing function
sing function
The tailgate is equipped with automatic object
de tection with reve rsing function. If a solid object
bloc ksorrestricts theta ilgate during the auto-
matic closing process, theta ilgate opens again
automaticall y.The automatic object de tection with
re ve rsing function is only an aid. It is not a substi-
tute foryo ur attentiveness when closing theta il-
ga te. &
W WARNI NG
ARNI NGRisk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoT, light and thin objects, e.g. /n gers
R overth e last 8 mm of the closing mo ve-
ment
The reve rsing feature therefore cannot pr event
someone being trapped in these situations. #
Make sure that no body parts are in the
closing area.
If someone is trapped: R press theq button on theke y or
R press the closing button on theta ilgate or
R pull the handle of theta ilgate Opening and closing t Opening and closing t
he EASY
he EASY-PAC
-P AC K t
K tailg
ailg ate
ate
R
R eq
eq uir
uir ements:
ements:
R The rear wind owis closed.
R The tailgate is unloc ked. 60
60
Opening and closing
Page 197 of 337
Please no
tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, call the
national eme rgency services /rst using the stand-
ard national emer gency service phone numbers. In
eme rgencies, you can also use the Mercedes-Benz
emer gency call system (/ page 236).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information about Mercedes me connect,
th e pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artsei te.html Inf Inf
or
or mation on Mer
mation on Mer cedes me connect A
cedes me connect A ccident
ccident
and Br
and Br eakdo
eakdown Manag
wn Manag ement
ement The
Accident and Breakdown Management can,
amongst others, include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer gency
call system (/ page 236)
If necessar y,the contact person at the
Mercedes-Benz eme rgency call centre for-
wa rdsth e call toMercedes me connect Acci-
dent and Breakdown Management. Ho wever,
call forw arding is not possible in all countries.
R Breakdown assis tance on location byate ch ni-
cian and/or towing away of theve hicle tothe
nearest Mercedes-Benz Service Centre
Yo u may be charge dfo rth ese services.
R Supplement tothe emer gency guide aTer auto-
matic accident or breakdown de tection
(/ page 191)
In theeve nt of a breakdown or accident, exten-
ded vehicle data is sent, enabling optimum
support from the Mercedes-Benz customer
centre and the appointed service partner or
breakdown mechanic.
R Supplement tothe Mercedes me connect tele-
diagnostics service
Wi th th ete lediagnostics function, cer tain we ar
and failure message s, insofar asthey can be
clear lyinterpr eted and are available bymoni-
to ring diagnosable components, are recorded
by the service pr ovider.
If yo ur vehicle de tects a breakdown or impend-
ing breakdown, you may be prom pted via the
multimedia system tocontact the Mercedes-
Benz customer centre for fur ther assistance. This prom
ptinthe multimedia system only
appears when theve hicle is stationar y.
% These services are subject to technical restric-
tions su chas mobile co verage and mobile net-
wo rkquality and the interpr etability of the
transmitted data in the processing systems.
Under cer tain circumstances, this may result
in dela ysor omission of the message in the
multimedia system.
Fu rther information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com T T
r
ransmitt
ansmitt ed dat
ed data wit
a with t
h the Mer
he Mer cedes me connect
cedes me connect
call ser
call ser vices
vices The data transfer
red during the Mercedes me con-
nect call depends on:
R The reason forth e initiation of the call
R The service selected in thevo ice dialogue sys-
tem
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red during
th e services in the cur rently valid Mercedes me
connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Mer
Mer
cedes me and apps
cedes me and apps Inf
Inf
or
ormation about Mer
mation about Mer cedes me
cedes me When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers from
Mercedes-Benz will be available toyou.
Av ailability is countr y-dependent.
Fo r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure that you alw ayske ep the Mercedes
me apps up todate. Calling up a Mer
Calling up a Mer
cedes me user account
cedes me user account Multimedia system:
4 © 5
Mercedes me & Apps
V
V ehicle is link
ehicle is link ed t
ed to user account
o user account #
Select Mercedes me.
Information about the connected user account
appears. 194
194
Mercedes me