service reset MERCEDES-BENZ V-CLASS 2021 Owners Manual

Please
referto thewa rranty term s and conditions
re ga rding this.
In addition, connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may lead
to theve hicle failing tomeet there qu irements of
th e next emissions inspection during the main
inspection. N
No
ot
tes on c
es on c hang
hanges t
es to t
o the engine output
he engine output
Output increases can cause:
R Change the emission values.
R Lead tomalfunctions.
R Result in conse quential damage.
The operating saf ety of theve hicle is not guaran-
te ed in all situations.
If th eve hicle's engine output is increased:
R Tyres, suspension, brake system and engine
cooling system must be adap tedto the
increase engine output.
R Vehicle must be recerti/ed.
R Report changes in output tothe accident insur-
ance body.
This will otherwise lead tothe in validation of the
ve hicle's general ope rating permit and its insur-
ance co verage.
If yo u sell theve hicle, inform the buyer of any alter-
ations totheve hicle's engine output. This may
constitute a punishable o.ence under national leg-
islation. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A quali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle. This
particular lyapplies towo rkreleva nt tosaf ety.
Alw ays ha vethefo llowing workon theve hicle car-
ri ed out at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz service centre forth is purpose. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehicles.
The quality or saf ety of theve hicle is impr oved as a
re sult of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if it has your registration data.
In thefo llowing cases your vehicle may not be reg-
istered toyouye t:
R you did not pur chase your vehicle at an author-
ised specialist dealer.
R your vehicle has not yetbeen inspected at a
Mercedes-Benz service centre.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service cent re. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo vewarning stic kers,yo u or others may
fa ilto recognise the dangers. Lea vewarning stic k-
ers in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws per taining tomo torve hicles and saf ety
standa rds &
W WARNI NG
ARNI NGRisk of /re and accident when
transporting substances which are hazard-
ous tohealth or react agg ressively
Gases and 0uids can even escape from con-
ta iners which are fully closed.
This can adversely a.ect your concentration
during the journey and your health. Electronic
component parts may also experience mal-
functions, short circuits or system failures. #
Do not st owor transport any substances
which are hazardous tohealth and/or
agg ressively reactive in theve hicle inte-
ri or. 24 24
General no
tes

re
calls. These data can also be used toexamine
th e customer's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them at
any time.
Depending on theve hicle equipment, this includes
th efo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this includes
th efo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
to sfo r playback in an integ rated multimedia
system
R address book data for use in an integ rated
hands-free system or an integ rated navigation
system
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment func-
tions may be sa ved locally in theve hicle or they
may be located on a device which you ha vecon-
nected totheve hicle, such as a smartphone, USB
0ash drive or MP3 pla yer.Ifyo u ha veentered these
data yourself, you can dele tethem at any time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in partic-
ular, when you use online services in accordance
with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them by
means of the control elements integ rated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia system. Simultane-
ousl y,speci/c items of information are transfer red
to your smartphone. Depending on the type of
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For more information, please consult
theve hicle Operating
Instructions/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no additional interaction between
th e smartphone and theve hicle, particular lyactive
access tovehicle data. The type of additional data
processing is de term ined bythe pr ovider of the
app being used. Which settings you can make, if
an y,depends on the speci/c app and the operat-
ing system of your smartphone. Online ser
Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
data can be exch anged between your vehicle and
ot her systems. The wireless network connection is
made possible bytheve hicle's own transmitter
and receiver or bya mobile end device that you
ha ve brought into theve hicle, forex ample, a
smartphone. Online functions can be used via this
wireless network connection. This includes online
services and applications/apps pr ovided toyouby
th e manufacturer or by other pr oviders.
Manuf
Manuf actur
acturer's o
er's o wn ser
wn ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manufac-
turer in a suitable place, forex ample, in the Oper-
ating Instructions or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal identi/cation data may
be used toprovide online services. Data is
ex ch anged via a secure connection, e.g. the manu-
fa cturer's designated IT systems. Any personal
data which are collected, processed and used,
ot her than forth e pr ovision of services, is done so
ex clusively on the basis of legal permission. This is
th e case, forex ample, for a legally prescribed
emer gency call system, a contractual ag reement
or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Ser
Ser vices of t vices of t hir
hird par
d par ties
ties
If yo u use online services from other pr oviders
(third parties), these services are there sponsibility
of the pr ovider in question and subject tothat pro-
vider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged. Gene
ral no tes
27
27

Connecting a mobile phone
Connecting a mobile phone
R R
eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m.
Multimedia system: 4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F
F unctions in t unctions in t he T
he Telephon
elephon y menu
y menu
The functions available in theTe lephony menu
include thefo llowing:
R Making calls, e.g.:
- R Accepting a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call
R Managing contacts, e.g.:
- Downloading mobile phone contacts
- Editing thefo rm at of a contact's name
- Saving contacts in theve hicle
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Ov
Ov
er
ervie
vie w of Smar
w of Smar tphone Int
tphone Int egr
egration
ation
Wi th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multimedia
system displa y.
Only one mobile phone at a time can be connected
via Smartphone Integ ration tothe multimedia sys-
te m. Also for use with two phone mode with smart-
phone integ ration, only one additional mobile phone can be connec
ted using Blue tooth ®
with the
multimedia system.
The full range of functions for Smartphone Integ ra-
tion is only possible with an Internet connection.
The app ropriate application must be downloaded
on the mobile phone touse Smartphone Integ ra-
tion. The mobile phone must be switched on and
connec tedto a USB port with theç symbol on
th e multimedia system using a suitable cable.
Apps for Smartphone Integ ration
R Apple CarPlay ®
R Android Auto
Yo u can start Apple CarPlay ®
or Android Auto
using theApps menu.
Alternative: If an application is active via Smart-
phone Integ ration (e.g. when music is being pla yed
or route guidance is active), you can call up the
active application using the| orz or%
application buttons
Yo u can end Smartphone Integ ration bydiscon-
necting the connecting cable between the mobile
phone and multimedia system.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
When using Android Auto or Apple CarPlay ®
, cer-
ta in vehicle data is transfer redto the mobile
phone. This enables youto get the best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is random lyge nerated.
This has no connection totheve hicle identi/cation
number (VIN) and is dele ted when the multimedia
system is reset (/ page 202).
The following vehicle status data is transmit ted:
R The transmission position engaged
R The distinction between par ked, standstill, roll-
ing and driving
R The day/night mode of the inst rument cluster MBUX multimedia system
209 209