Mercury Grand Marquis 2010 Owner's Manuals

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Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 27
AM/FM stereo 27
AM/FM stereo with CD 29
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 76
Keys 76
Locks 76
Anti-theft system 84
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Seating and Safety Restraints 91
Seating 91
Safety restraints 97
Airbags 111
Child restraints 124
Tires, Wheels and Loading 142
Tire information 142
Tire inflation 144
Tire Pressure Monitoring System (TPMS) 157
Vehicle loading 163
Trailer towing 169
Recreational towing 172
Driving 173
Starting 173
Brakes 179
Traction Control™ 182
Air suspension 183
Transmission operation 185
Roadside Emergencies 189
Getting roadside assistance 189
Hazard flasher control 190
Fuel pump shut-off switch 191
Fuses and relays 192
Changing tires 200
Wheel lug nut torque 207
Jump starting 208
Wrecker towing 213
Customer Assistance 215
Reporting safety defects (U.S. only) 221
Reporting safety defects (Canada only) 221
Cleaning 222
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Maintenance and Specifications 229
Engine compartment 231
Engine oil 233
Battery 236
Engine coolant 238
Fuel information 244
Air filter(s) 261
Part numbers 262
Maintenance product specifications and capacities 263
Engine data 266
Crown Victoria Severe Duty 269
Accessories 299
Ford Extended Service Plan 300
Index 303
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2009 Ford Motor Company
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CONGRATULATIONS
Congratulations on acquiring your new Ford Motor Company product.
Please take the time to get well acquainted with your vehicle by reading
this handbook. The more you know and understand about your vehicle,
the greater the safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
•In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This vehicle’s Owner’s Guide describes every option and model variant
available and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this vehicle’s Owner’s Guide when reselling the
vehicle. It is an integral part of the vehicle.
WARNING: Fuel pump shut-off switch:In the event of an
accident the safety switch will automatically cut off the fuel
supply to the engine. The switch can also be activated through sudden
vibration (e.g. collision when parking). To reset the switch, refer to the
Fuel pump shut-off switchin theRoadside Emergencieschapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
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Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of Severe Duty vehicles (Crown Victoria only)
Before you drive your vehicle, be sure to read theCrown Victoria
Severe Dutychapter. This chapter contains important operation and
maintenance information.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
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through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
Other modules in your vehicle — event data recorders — are
capable of collecting and storing data during a crash or near
crash event. The recorded information may assist in the
investigation of such an event. The modules may record
information about both the vehicle and the occupants, potentially
including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were
buckled;
•how far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•how fast the vehicle was traveling;
•where the driver was positioning the steering wheel; and
•longitude and latitude of vehicle at last location, using GPS
technology and advanced vehicle sensors.
To access this information, special equipment must be directly
connected to the recording modules. Ford Motor Company and
Ford of Canada do not access event data recorder information
without obtaining consent, unless pursuant to court order or
where required by law enforcement, other government authorities
or other third parties acting with lawful authority. Other parties
may seek to access the information independently of Ford Motor
Company and Ford of Canada. To the extent that any law
pertaining to Event Data Recording applies to SYNCor its
features, please note the following: Once 911 Assist (if equipped)
is enabled (set ON), 911 Assist may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
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911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
activate the feature. See your SYNCsupplement for more
information. Additionally, when you connect to Traffic, Directions
and Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches you request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in-vehicle communications
systems, telematics devices and portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export.Refer to this Owner’s Guide for all other required
information and warnings.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
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