NISSAN ALTIMA HYBRID 2011 L32A / 4.G Navigation Manual

SymptomPossible cause Possible solution
The part of the route that the vehicle has already passed
is deleted. A route is managed by sections between waypoints. If the vehicle
passed the first waypoint, the section between the starting point
and the waypoint is deleted (it may not be deleted depending on the
area) . This is not a malfunction.
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to
the starting point or destination, the system may suggest an indirect
route. Adjust the location of the starting point or
destination.
The system may suggest an indirect route because route calculation
does not take into consideration some areas such as narrow streets
(gray roads) . Reset the destination to a main or ordinary road, and
recalculate the route.
The landmark information does not correspond to the
actual information. This may be caused by insufficient or incorrect map data.
Updated information will be included in the next ver-
sion of the map data.
The suggested route does not exactly connect to the
starting point, waypoints, or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination on
a main road, and perform route calculation.
Troubleshooting guide11-7

SymptomPossible cause Possible solution
Voice guidance is not available. Voice guidance is only available at certain intersections
marked with a
. In some cases, voice guidance is not
available even when the vehicle should make a turn. This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request route calculation
again.
Voice guidance is set to off. Turn on voice guidance.
Route guidance is set to off. Turn on route guidance.
The guidance content does not correspond to the
actual condition. The content of voice guidance may vary, depending on the
types of intersections at which turns are made. Follow all traffic rules and regulations.
VOICE GUIDANCE
11-8Troubleshooting guide

SymptomPossible cause Possible solution
The system does not recognize the voice command.
or
The system accepts the voice command incorrectly. The interior of the vehicle is too noisy.
Close the windows or have other occupants be quiet.
The volume of the voice is too low. Speak louder.
The volume of the voice is too loud. Speak softer.
Pronunciation is unclear. Speak clearly.
The voice command is given before the voice recognition sys-
tem is ready. Press and release the
button on the steering
wheel switch, and speak a command after the tone
sounds.
8 seconds or more have passed after pressing and releasing
the
button on the steering wheel switch. Make sure to speak a command within 8 seconds after the
beep tone sounds.
Only a limited range of voice commands is usable for each
screen. Use a correct voice command appropriate for the current
screen.
INFO:
For the best recognition, speak appropriate commands. Command lists are available earlier in this manual.
Standard Mode:
“Command List” (page 9-7)
Alternate Mode:
“Command List” (page 9-19)
VOICE RECOGNITION
Troubleshooting guide11-9

SymptomPossible cause Possible solution
The traffic information is not displayed The traffic information is not set to on. Set the traffic information to on.
The vehicle is in an area where traffic information is not
available. Scroll to an area where traffic information is available.
The subscription to XM NavTraffic is incomplete, or the sub-
scription to XM has expired. Check the subscription status of XM NavTraffic.
The map scale is set at a level where the display of icons is
impossible. Check that the map scale is set at a level in which the dis-
play of icons is possible.
“Traffic information display and scale levels”
(page 7-9)
With the automatic detour route search ON, no detour
route is set to avoid congested areas. There is no faster route compared to the current route, based
on the road network and traffic information. The automatic detour search is not intended for avoiding
traffic jams. It searches for the fastest route taking into
consideration such things as traffic jams. Follow the cur-
rent route. Also see “NOTES ON TRAFFIC INFORMA-
TION” for further information.
The route does not avoid a road section with traffic infor-
mation stating that it is closed due to road construction. The navigation system is designed not to avoid this event be-
cause the actual period of closure may differ from the declared
roadwork period. Observe the actual road conditions and follow the instruc-
tions on the road for detour when necessary. If the road
actually is closed, use the detour function and set the de-
tour distance to avoid the road section that is closed.
TRAFFIC INFORMATION
11-10Troubleshooting guide

“MENU” key
Store Locationpage 6-2
Placespage 4-7
ViewChange View2D Mappage 3-11
Split: 2D Mappage 3-11
Birdview (3D)page 3-11
Split: Birdview Mappage 3-11
View SettingsIntersectionpage 3-13
Turn Listpage 3-13
Fuel Economypage 3-13
Full Mappage 3-13
CURRENT LOCATION MAP SCREEN
Troubleshooting guide11-11

Map SettingMap Orientationpage 3-15
Long Rangepage 3-17
Map Colorpage 3-18
Birdview Anglepage 3-19
Left Split Map Settingpage 3-20
Show All Freeway Exits on Routepage 5-12
Show All Freeway Exits without Routepage 5-12
Map IconsRestaurantpage 3-21
Gas Stationpage 3-21
Hotelpage 3-21
AT Mpage 3-21
Rest Areapage 3-21
Store Trackingpage 6-9
11-12Troubleshooting guide

“MENU” key
New DestStartpage 5-3
More Routespage 5-2
Add/Route Infopage 5-4
Move Locationpage 5-6
Store Locationpage 5-6
Place Infopage 5-7
Add to Routepage 5-19
Nearby Placespage 4-7
Store Locationpage 6-2
Deletepage 6-32
Incident Detailpage 7-10
SCROLL LOCATION MAP SCREEN
Troubleshooting guide11-13

DEST button
Change Regionpage 4-3
Street Addresspage 4-5
Placespage 4-7
Homepage 4-15
Address Bookpage 4-17
Previous Destinationspage 4-18
Delete Destinationpage 4-18
Next PagePrevious Destinationspage 4-20
Stored Routespage 4-21
Phone Numberpage 4-23
Freeway Entrance/Exitpage 4-24
Intersectionpage 4-27
City Centerpage 4-29
DESTINATION SCREEN
11-14Troubleshooting guide

“Route” key
Cancel/Route Info Routepage 5-17
Edit/Add to Routepage 5-18
Route Infopage 5-25
Guidance SettingsGuidance Voicepage 5-28
Guidance Volumepage 5-28
Traffic Announcementpage 5-28
Recalculatepage 5-29
Detourpage 5-31
Traffic Detourpage 5-32
Route SettingsBasic Route Typepage 5-33
Other Routing Choicespage 5-33
ROUTE SCREEN
Troubleshooting guide11-15

SETTING button
NavigationAddress Bookpage 6-2
Map Viewpage 3-13
Map Iconspage 3-21
Guidance Settingspage 5-28
Route Settingspage 5-28
Traffic Info Settingspage 6-11
Weather Info Settingspage 7-11
Speed Limit Infopage 8-8
Otherspage 8-9
Delete Stored Informationpage 8-15
Delete All Previous Destinationspage 8-15
Delete All Previous Start Pointpage 8-15
Reset All Navigation Settings to Defaultpage 8-16
SETTING SCREEN
11-16Troubleshooting guide