NISSAN LEAF 2013 1.G Warranty Booklet

Page 1 of 36

®
2013 L EAFTM
WARR ANTY INFORMATION BOOKLET
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©\f01\f Nissan North Ameri\ba, In\b. All rights reserved.Publi\bation No.: WB1E 0ZE0U0
Printing : November \f01\f (05) WB3E 0ZE0U0
1322827 Leaf Wrnty cover.indd 110/4/12 2:00 PM

Page 2 of 36

2 WARRANTY COVERAGE AT A GLANCE
3 NISSAN’S CUSTOMER CARE PROGRAM
5 NISSAN’S COMMITMENT TO CUSTOMERSATISFACTION
6 2013 NEW ELECTRIC VEHICLE LIMITED WARRANTY
11 SEAT BELT LIMITED WARRANTY
12 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
15 ORIGINAL EQUIPMENT TIRE LIMITED WARRANTIES
16 IMPORTANT TIRE SAFETY INFORMATION 21 LIMITED WARRANTY ON GENUINE
NISSAN REPLACEMENT PARTS AND
GENUINE NISSAN ACCESSORIES
23 SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION
LIMITED WARRANTY
24 GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED
WARRANTY
26 REPLACEMENT 12V BATTERY LIMITED WARRANTY
28 GENUINE NISSAN PARTS AND ACCESSORIES
29 CORROSION PROTECTION GUIDELINES
TABLE OF CONTENTS

Page 3 of 36

30 ROADSIDE ASSISTANCE
32 NISSAN’S SECURITY+PLUS® VEHICLEPROTECTION PLAN
TABLE OF CONTENTS

Page 4 of 36

SAFETY PRECAUTIONS
(Electric only)
The EV system uses high voltage up to 403V. The
system can be hot during and after operation. Be careful
of both the high voltage and the high temperature. Obey
the caution labels that are attached to the vehicle.
Never touch, disassemble, remove or replace high-
voltage parts and cables as well as their connectors.
High-voltage cables are orange. Touching, disassem-
bling, removing or replacing those parts or cables can
cause severe burns or electric shock that may result in
serious injury or death.
To avoid personal injury, do not touch high-voltage
wiring, connectors or high-voltage parts (inverter unit,
lithium-ion battery etc.) .
If exposed electric wires are visible inside or outside of
your vehicle, an electric shock may occur. Never touch
the electric wires.
If the vehicle receives a strong impact to the floor while
driving, stop the vehicle in a safe location and check the
floor.
If you discover a leak or damage to the lithium-ion
battery, contact a NISSAN dealer immediately.
Never touch fluid leaks inside or outside the vehicle. The
leak may be lithium manganate from the lithium-ion
battery. If it contacts your skin or eyes, wash it off
immediately with a large amount of water or if possible,
boric acid solution. Get immediate medical attention to
help avoid serious injury.If a fire occurs in the EV vehicle, leave the vehicle as
soon as possible. Never use a fire extinguisher that is
not meant for use on electric fires. Using even a small
amount of water may also be dangerous.
If your vehicle needs to be towed, do it with the front
wheels raised. If the front wheels are on the ground
when towing, the motor may generate electricity. This
may damage the components of the EV system and
cause a fire.
SEE YOUR OWNER’S MANUAL FOR FURTHER
DETAILS.
Nissan recommends having maintenance and re-
pairs for your Electric Vehicle performed by an au-
thorized Nissan LEAF certified dealership. To locate
your nearest authorized Nissan LEAF certified
dealership, contact the Nissan Consumer Affairs
Department at 1-877-NO GAS EV
(1-877-664-2738) .
1

Page 5 of 36

Summary of Warranty Coverage1
0 miles100,000 miles
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / unlimited mileage
Powertrain Coverage 60 months / 60,000 miles
EV System Coverage 60 months / 60,000 miles
Lithium-ion Battery Coverage 96 months / 100,000 miles
Lithium-ion Battery Capacity Coverage 60 months / 60,000 miles
Seat Belt 120 months/unlimited mileage
1 See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
2WARRANTY COVERAGE AT A GLANCE

Page 6 of 36

NISSAN CARES...
Both Nissan and your Nissan LEAF certified dealer are
dedicated to serving all your automotive needs. Your
complete satisfaction with your LEAF and your Nissan
LEAF certified dealer are our primary concerns. Your
Nissan LEAF certified dealer is always available to as-
sist you with all your automobile service requirements.
If, however, a situation arises that you believe has not
been addressed to your satisfaction, we ask that you
take the following steps:
How to Locate a Nissan LEAF Certified Dealer
●Go to the Nissanusa.com website. Enter zip code in
the “Locate a Dealer” function. Check the box for
“Nissan LEAF dealers only.”
●Go to Nissanusa.com site. Select United States
language preference, and Nissan LEAF. Select “Find
a Dealer” and enter zip code or city and state.
●Contact our Nissan’s Consumer Affairs Department
for assistance using our toll free number.
STEP 1:
Discuss the situation with the dealership’s manager. If a
problem still exists, contact the dealership’s Consumer
Affairs Manager or owner. They are best equipped to
resolve the matter for you. STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our (Nissan’s) Consumer
Affairs Department using our toll free number:
The Consumer Affairs Department will ask for the fol-
lowing information:
Your name, address, and telephone numberVehicle identification number (on dashboard)Date of purchaseCurrent odometer readingYour Nissan dealer’s nameDetails of the concern
Or you can write to Nissan with the above information
at:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to
satisfactorily address the issue with your vehicle, a
special automotive complaint resolution program called
BBB AUTO LINE is available to you. The BBB AUTO
LINE program is independently operated by the Council
of Better Business Bureaus, Inc. (BBB) . For information about the BBB AUTO LINE in your area,
please call us (Nissan) at the same toll free number
(1-877-NO GAS EV) . We will be happy to provide you
with information about BBB AUTO LINE. Or, you may
contact the BBB directly at:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Arlington, VA 22203
1 (800) 955-5100
If you call the BBB, its staff will take down details of your
complaint by telephone. They will ask for the same
information as described in Step 2.
The BBB AUTO LINE program consists of two parts,
mediation
andarbitration. The BBB will attempt to
assist you to resolve the problem during mediation. If a
satisfactory resolution has not been achieved during
mediation, you will have the opportunity to personally
present your case before an impartial arbitrator or three-
person panel. The arbitrator(s) will make a decision after
the arbitration hearing.
The BBB will, in most cases, send you a final decision
within forty (40) days (plus 7 if you have not contacted the
proper person from the dealership or Nissan) unless you
delay the process. If you accept the decision, it will be
legally binding on you and Nissan. If you do not accept the
decision, it will not be legally binding on you or Nissan.
However in some states, if the decision is not accepted, it
may be introduced either by you or by Nissan, as evi-
dence in any potentially related court action.
(Continued on next page)
NISSAN’S CUSTOMER CARE PROGRAM 3

Page 7 of 36

BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable
Federal law and regulations. In states where BBB
AUTO LINE is available, you are required to use
BBB AUTO LINE before exercising rights or seek-
ing remedies under Title I of the Federal Magnuson-
Moss Warranty Act, 15 U.S.C. §2301, et. seq. If
you choose to seek remedies other than those cre-
ated by Title I of the Magnuson-Moss Warranty Act,
(for example, under state law) , that Federal Act
does not require you to first use BBB AUTO LINE.
The program is still available to you, however, and
may be of considerable assistance. Some states
specify that informal dispute settlement mecha-
nisms such as BBB AUTO LINE must be used be-
fore you may use state-operated complaint resolu-
tion processes, before you may file a lawsuit under
state law, and/or before you may have certain other
rights or remedies available under state law. In ac-
cordance with those states’ laws, Nissan requires
the prior use of BBB AUTO LINE in good faith be-
fore you resort to such other processes, file a
lawsuit, or seek other remedies provided by state
law. Please see the Supplement to2013 Nissan
Warranty Information Booklet & 2013 Nissan
OWNER’S MANUAL for additional information. BBB AUTO LINE may not be available in all states. We,
Nissan, would be pleased to provide you with informa-
tion about the availability of BBB AUTO LINE in your
state, or call the BBB AUTO LINE number listed above.
For additional information on the Auto Line program,
please refer particularly to the information on your state
in the Supplement to
2013 Nissan Warranty Informa-
tion Booklet, and 2013 Nissan OWNER’S MANUAL.
4 NISSAN’S CUSTOMER CARE PROGRAM

Page 8 of 36

ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-877-NO
GAS EV (1-877-664-2738) to discuss your concern.
You will need to provide the Model, Model Year, VIN
(Vehicle Identification Number) , mileage, maintenance
history, a detailed explanation of the concern, and why
you believe that Nissan should be responsible for the
repair. Your request will be individually investigated and
you will be informed of Nissan’s decision.
Please also review the “Supplement to the 2013
Nissan Warranty Information Booklet & 2013
Nissan OWNER’S MANUAL ” for important infor-
mation concerning consumer rights in your state.
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
5

Page 9 of 36

WHO IS THE WARRANTOR
Nissan1warrants all parts of your 2013 Nissan vehicle
supplied by Nissan, except for those listed elsewhere
under the caption “WHAT IS NOT COVERED.”
APPLICABILITYThis warranty is provided to the original and subse-
quent owner(s) of a Nissan vehicle originally distrib-
uted by Nissan which is originally sold by a Nissan
authorized Nissan dealership in the United States,
and which is registered in the U.S. and normally
operated in the United States (including Alaska and
Hawaii) and Canada.
This warranty is generally transferable from the origi-
nal ‘owner other than a Nissan dealer’ (OWNER) to
subsequent owners of the vehicle at any time own-
ership of the vehicle is transferred, without any ac-
tion on your part; except that this warranty is not
transferable but is instead void if during the first six
months after delivery to the original OWNER: (1)ownership of the vehicle is transferred from the
original OWNER, and (2) the vehicle is registered
outside of the United States.
Your Nissan vehicle is manufactured to meet U.S.
regulations and environmental requirements. With
the exception of privately owned vehicles belonging
to members of the U.S. military or employees and
officers of the United States Government stationed
abroad, this warranty does not apply if an otherwise
covered vehicle is operated in, or relocated to, a
country other than those listed above under this
caption, except that it continues to apply if the ve-
hicle is operated in full compliance with its proper
use as described in the applicable OWNER’S
MANUAL
2while touring outside of the United
States, the U.S. territories or Canada for a period not
exceeding sixty (60) consecutive days or sixty (60)
days in any one 12 month period. Subject to the
transferability restriction described above, this war-
ranty applies to a relocated vehicle which is returned
to, and is registered and normally operated in the
United States, the U.S. territories or Canada, except
for conditions due to the vehicle’s foreign operation,
e.g., use of incompatible charging devices.
Nissan makes available to you, and you are specifi-
cally required by Federal Law to use BBB AUTO
LINE [(800) 955-5100] before exercising rights or
seeking remedies under the Federal Magnuson-
Moss Warranty Act, 15 U.S.C. §2301, et. seq. You
are not required to first use BBB AUTO LINE if you
seek remedies not created by Title I of that Federal
law, but are required to first use BBB AUTO LINE if
you seek remedies created by state law, including
your state’s lemon law, if applicable state law pro-
vides for using a 703 compliant or similar process
before filing suit. Please refer to pp. 2-3 of this
booklet and the “Supplement to 2013 Nissan War-
ranty Information Booklet & 2013 Nissan OWN-
ER’S MANUAL” for additional information.
(Continued on next page)
1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
2 See the OWNER’S MANUAL for information relevant to proper operation of the vehicle.
6 2013 NEW ELECTRIC VEHICLE LIMITED WARRANTY

Page 10 of 36

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commer-
cial loss.
ANY IMPLIED WARRANTY OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PUR-
POSE SHALL BE LIMITED TO THE DURATION
OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, which-
ever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGEThe basic coverage period is
36 months/36,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship of all
parts and components of each new Nissan ve-
hicle supplied by Nissan subject to the exclusions
listed under the heading “WHAT IS NOT COV-
ERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
POWERTRAIN COVERAGEThe Powertrain coverage period is 60 months or
60,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship.
Powertrain coverage applies to components
listed below, under the headings Drivetrain, Re-
straint System, and Electric Vehicle System, sup-
plied by Nissan, subject to the exclusions listed
under the heading “WHAT IS NOT COVERED”. DRIVETRAIN
Drive shafts, final drive housing and all internal
parts, universal joints, bearings, seals and gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
ELECTRIC VEHICLE (EV) SYSTEM COVERAGEThe EV System coverage period is 60 months or
60,000 miles, whichever come first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship.
EV System Coverage applies to components
listed below under the heading EV System, sup-
plied by Nissan, subject to the exclusions listed
under the heading WHAT IS NOT COVERED.
EV SYSTEM
Motor, Inverter unit, VCM, Reduction gear,
DC/DC converter, Onboard charger, Onboard
charger connector, and Trickle charge cable.
LITHIUM–ION BATTERY COVERAGE
The Lithium-Ion coverage period is 96 months or
100,000 miles, whichever comes first. This war-
ranty covers any repairs needed to correct defects
in materials or workmanship subject to the exclu-
sions listed under the heading WHATISNOT
COVERED. This warranty period is 96 months or
100,000 miles, whichever comes first.
(Continued on next page)
2013 NEW ELECTRIC VEHICLE LIMITED WARRANTY 7

Page:   1-10 11-20 21-30 31-40 40 next >