Line Oldsmobile Alero 2001 s Owner's Guide
Page 286 of 340
6-48
Here are some cleaning tips:
Always read the instructions on the cleaner label.
Clean up stains as soon as you can
-- before they set.
Carefully scrape off any excess stain.
Use a clean cloth or sponge, and change to a clean area
often. A soft brush may be used if stains are stubborn.
If a ring forms on fabric after spot cleaning, clean the
entire area immediately or it will set.
Using Multi-Purpose Interior Cleaner
on Fabric
1. Vacuum and brush the area to remove any loose dirt.
2. Always clean a whole trim panel or section.
Mask surrounding trim along stitch or welt lines.
3. Mix powdered cleaner following the directions on
the container label to form thick suds.
4. Use suds only and apply with a clean sponge.
Don't saturate the material and don't rub it roughly.
5. As soon as you've cleaned the section, use a sponge
to remove the suds.
6. Wipe cleaned area with a clean, damp towel or cloth.
7. Wipe with a clean cloth and let dry.
Special Fabric Cleaning Problems
Stains caused by such things as catsup, coffee (black),
egg, fruit, fruit juice, milk, soft drinks, vomit, urine and
blood can be removed as follows:
1. Carefully scrape off excess stain, then sponge the
soiled area with cool water.
2. If a stain remains, follow the Multi
-Purpose Interior
Cleaner instructions described earlier.
3. If an odor lingers after cleaning vomit or urine,
treat the area with a water/baking soda solution:
1 teaspoon (5 ml) of baking soda to 1 cup (250 ml)
of lukewarm water.
4. Let dry.
Stains caused by candy, ice cream, mayonnaise, chili
sauce and unknown stains can be removed as follows:
1. Carefully scrape off excess stain.
2. First, clean with cool water and allow to
dry completely.
3. If a stain remains, follow instructions for
Multi
-Purpose Interior Cleaner.
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Finish Damage
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch
-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer's body and paint shop.
Underbody Maintenance
Chemicals used for ice and snow removal and dust control
can collect on the underbody. If these are not removed,
accelerated corrosion (rust) can occur on the underbody
parts such as fuel lines, frame, floor pan and exhaust
system even though they have corrosion protection.
At least every spring, flush these materials from the
underbody with plain water. Clean any areas where mud
and other debris can collect. Dirt packed in closed areas
of the frame should be loosened before being flushed.
Your dealer or an underbody car washing system can do
this for you.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
attack painted surfaces on your vehicle. This damage can
take two forms: blotchy, ringlet
-shaped discolorations,
and small irregular dark spots etched into the
paint surface.
Although no defect in the paint job causes this,
Oldsmobile will repair, at no charge to the owner, the
surfaces of new vehicles damaged by this fallout
condition within 12 months or 12,000 miles (20 000 km)
of purchase, whichever occurs first.
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7-20
Part C: Periodic
Maintenance Inspections
Listed in this part are inspections and services which
should be performed at least twice a year (for instance,
each spring and fall). You should let your dealer's
service department or other qualified service center
do these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a service manual. See ªService and Owner
Publicationsº in the Index.
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook
-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out
-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause a heat build
-up in the floor pan or could let
exhaust fumes into the vehicle. See ªEngine Exhaustº in
the Index.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the outside
of the radiator and air conditioning condenser. To help
ensure proper operation, a pressure test of the cooling
system and pressure cap is recommended at least once
a year.
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7-21 Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Replace any components that have high effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook
-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Inspect other brake parts,
including calipers, parking brake, etc. You may need to
have your brakes inspected more often if your driving
habits or conditions result in frequent braking.
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7-22
Part D: Recommended Fluids
and Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from
your dealer.
USAGE
FLUID/LUBRICANT
Engine OilEngine oil with the American
Petroleum Institute Certified for
Gasoline Engines starburst symbol
of the proper viscosity. To
determine the preferred viscosity
for your vehicle's engine, see
ªEngine Oilº in the Index.
Engine Coolant50/50 mixture of clean, drinkable
water and use only GM
Goodwrench
DEX-COOL or
Havoline DEX-COOL
Coolant. See ªEngine Coolantº in
the Index.
USAGEFLUID/LUBRICANT
Hydraulic
Brake SystemDelco Supreme 11 Brake Fluid
(GM Part No. 12377967 or
equivalent DOT
-3 brake fluid).
Windshield
Washer SolventGM Optikleen Washer
Solvent (GM Part No. 1051515)
or equivalent.
Hydraulic
Clutch SystemHydraulic Clutch Fluid (GM Part
No. 12345347 or equivalent
DOT
-3 brake fluid).
Power
Steering SystemGM Power Steering Fluid
(GM Part No. 1052884
- 1 pint,
1050017
- 1 quart, or equivalent).
Manual
TransaxleDEXRON-III Automatic
Transmission Fluid.
Automatic
TransaxleDEXRON-III Automatic
Transmission Fluid.
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STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Oldsmobile Customer Assistance Center by calling
1-800-442-6537. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileageWhen contacting Oldsmobile, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
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8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can
dial 1
-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Oldsmobile, the letter should be addressed to
Oldsmobile's Customer Assistance Center.
United States
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)
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REPORTING SAFETY
DEFECTS TO THE UNITED
STATES GOVERNMENT
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll
-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
REPORTING SAFETY
DEFECTS TO THE
CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5