mileage OLDSMOBILE AURORA 1995 Owner's Guide
Page 341 of 372
GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
.~ -'.This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty
and Owner Assistance Infor1nation booklet.
General Motors reserves the right
to change eligibility
limitations and/or to discontinue its participation
in this
program.
Both Oldsmobile and your Oldslnobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a situation arises where you feel your concern has not
been adequately acldressed. the Customer Satisfaction
Procedure describcd earlier
in this section is very
sllccessflll.
There may be instances where
an impartial third-party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs
01- interpretation of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements Oldstnobile voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by
the Better Business BLH-~~LI system to
settle disputes between customers and automobile
manuFacturers. This program
is available free of charge
to customers who cun-ently own or lease a GM vehicle.
If yo^^ are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write
them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: I-800-955-5 IO0
To file a claim. you will be aslted to provide your name
and address,
your Vehicle Identification Number (VIN).
and a statement of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
8-3
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Owner’s Record of Upkeep and Fuel Usage
DATE MILEAGE AMOUNT COMMENTS
9-13
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Owner’s Record of Upkeep and Fuel Usage
DATE MILEAGE AMOUNT COMMENTS
9-14 -
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Page 366 of 372
Owner’s Record of Upkeep and Fuel Usage
DATE COMMENTS
AMOUNT
MILEAGE
.
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Page 368 of 372
Owner’s Record of Upkeep and Fuel Usage
DATE MILEAGE AMOUNT CONINIENTS
9-22
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