Section 4 Oldsmobile Aurora 2001 s Service Manual

7-3 How This Section is Organized
This maintenance schedule is divided into five parts:
ªPart A: Scheduled Maintenance Servicesº shows
what to have done and how often. Some of these
services can be complex, so unless you are technically
qualified and have the necessary equipment, you should
let your dealer's service department or another qualified
service center do these jobs.
CAUTION:
Performing maintenance work on a vehicle can
be dangerous. In trying to do some jobs, you can
be seriously injured. Do your own maintenance
work only if you have the required know
-how
and the proper tools and equipment for the job.
If you have any doubt, have a qualified
technician do the work.
If you want to get the service information, see
ªService and Owner Publicationsº in the Index.ªPart B: Owner Checks and Servicesº tells you what
should be checked and when. It also explains what you
can easily do to help keep your vehicle in good condition.
ªPart C: Periodic Maintenance Inspectionsº explains
important inspections that your dealer's service department
or another qualified service center should perform.
ªPart D: Recommended Fluids and Lubricantsº lists
some recommended products necessary to help keep
your vehicle properly maintained. These products, or
their equivalents, should be used whether you do the
work yourself or have it done.
ªPart E: Maintenance Recordº is a place for you to
record and keep track of the maintenance performed on
your vehicle. Keep your maintenance receipts. They may
be needed to qualify your vehicle for warranty repairs.

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Oldsmobile Roadside Assistance Program
Features and Benefits
8
-7 Canadian Roadside Assistance8
-7 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Owner Publications in Canada

8-6
Oldsmobile Roadside Assistance
Program Features and Benefits
Security While You Travel
1-800-442-OLDS (6537)
As the proud owner of a new Oldsmobile vehicle, you
are automatically enrolled in the Oldsmobile Roadside
Assistance program. This value
-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.Oldsmobile's Roadside Assistance toll
-free number is
staffed by courteous and capable Roadside Assistance
Representatives who are available 24 hours a day,
365 days a year.
We will provide the following services during the
Bumper
-to-Bumper warranty period, at no expense
to you:

Fuel delivery

Lock
-out service (identification required)

Tow to the nearest dealership for warranty service or
in the event of a vehicle
-disabling accident

Flat tire change

Jump starts

Minor repairs to disabled vehicles

Assistance when vehicle is mired in sand, mud
or snow

Trip routing

Trip interruption expense benefits

Dealership locator service

Courtesy Transportation
-- See Courtesy
Transportation section for details
Oldsmobile Roadside Assistance specifically excludes
coverage for mounting, dismounting or changing of
snow tires, chains or other traction devices.