PONTIAC G8 2009 Owners Manual

Page 321 of 356

Parking Brake and Automatic
Transmission P (Park)
Mechanism Check
{CAUTION
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake,
set the parking brake.
To check the parking brake’s
holding ability: With the engine
running and the transmission
in N (Neutral), slowly remove
foot pressure from the regular
brake pedal. Do this until the
vehicle is held by the parking
brake only.
To check the P (Park)
mechanism’s holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer/retailer if
service is required.
Underbody Flushing Service
At least every spring, use plain
water to ush any corrosive
materials from the underbody.
Take care to clean thoroughly
any areas where mud and other
debris can collect.
Tire Sealant and
Compressor Kit
If the vehicle has a Tire Sealant and
Compressor Kit, check the sealant
expiration date printed on the
instruction label of the kit at least
once a year. See your dealer/retailer
for a replacement canister.
Service and Maintenance 11-11

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Recommended Fluids and Lubricants
Fluids and lubricants identied below by name, part number, or specication can be obtained from your
dealer/retailer.
Usage Fluid/Lubricant
Engine Oil Engine oil which meets GM Standard GM6094M and displays the
American Petroleum Institute Certied for Gasoline Engines starburst
symbol. To determine the proper viscosity for your vehicle’s engine,
see
Engine Oil on page 9-8 .
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®
Coolant. See
Engine Coolant on page 9-15 .
Hydraulic Brake System Hydraulic Brake Fluid. Use only GM Part No. U.S. 88958860,
in Canada 88901244, Super DOT-4 brake uid.
Windshield Washer Optikleen
®Washer Solvent.
Hydraulic Power Steering System DEXRON®-VI Automatic Transmission Fluid.
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293,
in Canada 992723) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 109435474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease (GM Part No. U.S. 12345579,
in Canada 992887).
11-12 Service and Maintenance

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Maintenance Replacement Parts
Replacement parts identied below by name, part number or specication can be obtained from your dealer/retailer.
Part GM Part Numbers ACDelco Part Numbers
Engine Air Cleaner/Filter 92066873 —
Engine Oil Filter 3.6L V6 25177917 PF2129
6.0L V8 89017524 PF48
Passenger Compartment Air Filter Element 92184248 —
Spark Plugs 3.6L V6 12597464 41–990
6.0L V8 12609877 41–985
Wiper Blades Driver Side 92177917 —
Passenger Side 92177918 —
Service and Maintenance 11-13

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Engine Drive Belt
Routing
(A) Air Conditioning Compressor
V6 Engine
V8 Engine
11-14 Service and Maintenance

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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 11-2. Any additional
information from Owner Checks and Services on page 11-9 can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
Date Odometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
Service and Maintenance 11-15

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Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
11-16 Service and Maintenance

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Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
Service and Maintenance 11-17

Page 328 of 356

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
11-18 Service and Maintenance

Page 329 of 356

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-6
Scheduling Service
Appointments..................12-8
Courtesy Transportation. . . .12-9
Collision Damage
Repair...........................12-10
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-14
Reporting Safety Defects
to the Canadian
Government
...................12-14
Reporting Safety Defects
to General Motors.........12-14
Service Publications
Ordering Information......12-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-16
Event Data Recorders.....12-16
OnStar®..........................12-17
Navigation System...........12-17
Radio Frequency
Identication (RFID).......12-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1

Page 330 of 356

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance Center
at 1-800-762-2737. In Canada,
call General Motors of Canada
Customer Communication Centre
at 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
Dealership name and location.
Vehicle delivery date and present
mileage.When contacting Pontiac, remember
that your concern will likely be
resolved at a dealer’s facility.
That is why we suggest you follow
Step One rst.
STEP THREE — U.S. Owners:
Both General Motors and your dealer
are committed to making sure you
are completely satised with your
new vehicle. However, if you
continue to remain unsatised after
following the procedure outlined in
Steps One and Two, you can le
with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to ling a court action, use of the
program is free of charge and
your case will generally be heardwithin 40 days. If you do not agree
with the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You can contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information

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