navigation system PONTIAC G8 2009 Owners Manual

Page 111 of 356

OnStar®System
OnStar uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, information, and
convenience services. If the airbags
deploy, the system is designed to
make an automatic call to OnStar
Emergency advisors who can
request emergency services be sent
to your location. If the keys are
locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal
sent to unlock the doors. OnStar
Hands-Free Calling, including
30 trial minutes good for 60 days,
is available on most vehicles.OnStar Turn-by-Turn Navigation
service, with one trial route, is
available on most vehicles. Press
the OnStar button to have an OnStar
advisor contact Roadside Service.
OnStar service is provided subject to
the OnStar Terms and Conditions
included in the OnStar Subscriber
glove box literature.
Some services such as Remote
Door Unlock or Stolen Vehicle
Location Assistance may not be
available until the owner of the
vehicle registers with OnStar.
After the rst prepaid year, contact
OnStar to select a monthly or
annual subscription payment plan.
If a payment plan is not selected,
the OnStar system and all services,
including airbag notication and
emergency services, may be
deactivated and no longer available.For more information visit
onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar
button to speak with an advisor.
Not all OnStar services are available
on all vehicles. To check if this
vehicle is able to provide the
services described below, or for a
full description of OnStar services
and system limitations, see the
OnStar Owner’s Guide in the glove
box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080, or press the
OnStar button to speak with an
OnStar advisor 24 hours a day,
7 days a week.
Instruments and Controls 4-35

Page 112 of 356

OnStar Services Available
with the Safe & Sound Plan

Automatic Notication of
Airbag Deployment
Advanced Automatic Crash
Notication (AACN) (If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location
Assistance
Remote Door Unlock/Vehicle
Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand
Diagnostics
OnStar Hands-Free Calling with
30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan

All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation
(If equipped) or Driving
Directions - Advisor delivered
RideAssist
Information and Convenience
Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows
eligible OnStar subscribers to
make and receive calls using voice
commands. Hands-Free Calling
is fully integrated into the vehicle,
and can be used with OnStar
Pre-Paid Minute Packages. Most
vehicles include 30 trial minutes
good for 60 days. Hands-Free
Calling can also be linked to a
Verizon Wireless service plan in
the U.S. or a Bell Mobility serviceplan in Canada, depending on
eligibility. To nd out more, refer to
the OnStar Owner’s Guide in
the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak
with an OnStar advisor by pressing
the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn
Navigation
Vehicles with the OnStar
Turn-by-Turn Navigation system
can provide voice-guided driving
directions. Press the OnStar button
to have an OnStar advisor locate
a business or address and download
driving directions to the vehicle.
Voice-guided directions to the
desired destination will play
through the audio system speakers.
See the OnStar Owner’s Guide
for more information.
4-36 Instruments and Controls

Page 329 of 356

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-6
Scheduling Service
Appointments..................12-8
Courtesy Transportation. . . .12-9
Collision Damage
Repair...........................12-10
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-14
Reporting Safety Defects
to the Canadian
Government
...................12-14
Reporting Safety Defects
to General Motors.........12-14
Service Publications
Ordering Information......12-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-16
Event Data Recorders.....12-16
OnStar®..........................12-17
Navigation System...........12-17
Radio Frequency
Identication (RFID).......12-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1

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GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if the
vehicle is leased, with the consent
of the lessee; in response to an
official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a specic
vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 4-35in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may result
in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Customer Information 12-17

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Light (cont.)
Brake System Warning......4-15
Charging System..............4-15
Daytime Running Lamps
Indicator.......................4-21
Door Ajar.........................4-21
Fog Lamp ........................4-20
Highbeam On...................4-20
Passenger Airbag Status
Indicator.......................4-14
Safety Belt Reminders.......4-12
Security...........................4-20
Tire Pressure...................4-17
Lighting
Perimeter.......................... 5-4
Lights
Exterior Lamps................... 5-1
High/Low Beam Changer..... 4-7
Loading Your Vehicle............8-30
Locks
Door ................................. 2-8
Power Door ....................... 2-9
Rear Door Security Locks.... 2-9
Loss of Control....................8-23
Lower Anchors and Tethers
for Children......................1-42
Lumbar Seat Adjustment......... 1-2M
Maintenance Schedule
Additional Required
Services.......................11-6
At Each Fuel Fill..............11-9
At Least Once a Month.....11-9
At Least Once a Year......11-10
Introduction......................11-1
Maintenance Footnotes......11-7
Maintenance Record........11-15
Maintenance
Requirements...............11-2
Normal Maintenance
Replacement Parts.......11-13
Owner Checks and
Services.......................11-9
Recommended Fluids and
Lubricants...................11-12
Scheduled Maintenance.....11-4
Using..............................11-2
Your Vehicle and the
Environment.................11-2
Malfunction Indicator Lamp....4-18
Manual Seats........................ 1-2
Manual Transmission
Operation........................8-10Message
DIC Warnings and
Messages....................4-26
Mirrors
Manual Rearview Mirror.....2-16
Outside Convex Mirror.......2-18
Outside Power Mirrors.......2-17
MP3 ...................................6-20
MyGMLink.com....................12-3
N
Navigation System,
Privacy..........................12-17
New Vehicle Break-In............. 8-2
Normal Maintenance
Replacement Parts..........11-13
Notices and Cautions............... iii
O
Off-Road Recovery...............8-23
Oil
Engine.............................. 9-8
Pressure Gage.................4-21
Oil, Engine Oil Life System....9-10
Older Children, Restraints......1-34
i-6 INDEX

Page 353 of 356

Online Owner Center............12-3
OnStar, Privacy..................12-17
OnStar
®System, see
OnStar®Manual...............4-35
Outlet Adjustment.................. 7-9
Outlets
Accessory Power................ 4-9
Outside
Convex Mirror..................2-18
Power Mirrors..................2-17
Owner Checks and
Services..........................11-9
Owner Checks, Service.......... 9-5
Owners, Canadian.................... ii
P
Paint, Damage...................9-102
Park
Shifting Into.....................8-12
Shifting Out of..................8-13
Park Brake..........................8-11
Parking
Over Things That Burn......8-14Parking (cont.)
Parking Your Vehicle............8-14
Passenger Airbag Status
Indicator..........................4-14
Passenger Sensing
System...........................1-27
Passing..............................8-23
Perchlorate Materials
Requirements, California...... 9-3
Perimeter Lighting.................. 5-4
Phone
Bluetooth
®.......................6-25
Power
Door Locks........................ 2-9
Electrical System..............9-36
Retained Accessory (RAP).... 8-3
Seat................................. 1-2
Steering Fluid...................9-21
Windows.........................2-15
Pressure Cap......................9-19
Privacy.............................12-16
Event Data Recorders.....12-16
Navigation System..........12-17
OnStar..........................12-17
Radio Frequency
Identication................12-17
R
Radio Frequency
Identication
(RFID), Privacy...............12-17
Radio(s)............................... 6-3
Radios
Reception........................6-36
Setting the Clock................ 6-2
Theft-Deterrent.................6-35
Reading Lamps..................... 5-4
Rear Door Security Locks....... 2-9
Rear Heated Seats................ 1-5
Rear Seat Operation.............. 1-5
Rearview Mirrors..................2-16
Reclining Seatbacks............... 1-3
Recommended Fluids and
Lubricants......................11-12
Recreational Vehicle Towing....9-89
Remote Keyless Entry
(RKE) System.................... 2-3
Remote Keyless Entry
(RKE) System, Operation..... 2-4
Remote Vehicle Start............. 2-6
Removing the Flat Tire and
Installing the Spare Tire.....9-77
INDEX i-7